IONOS vs Arvixe

Comparison
Compared options Visit IONOS Visit Arvixe
Pricing
36 hosting plans 23 hosting plans
Starting price $0.00 / month $4.00 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.5
1.9
Reliability 1.5
1.5
Pricing 2.0
2.5
User Friendly 1.5
2.0
Support 1.5
1.5
Features 1.5
2.0
User Reviews
363 reviews 191 reviews
Latest positive review
Long time customer
Laura Sedor,
8.0
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Latest negative review
This got to be one of the disappointing thing ever
Nyumna kwetu,
3.6
This got to be one of the disappointing thing where they charge you and after you pay the shut down your site. When you call the managers are always in meeting. If you want to have headaches just sign up and you will see.
The... More y go into your account and delete all the pictures and other important data. Biggest headache and no support just the word sorry as if that will solve the problem. Less
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Shared Hosting
4 plans from $0.50 to $8.00 8 plans from $4.00 to $40.00
Under $4

Essential

$4.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 1
View Essential plan

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
Under $8

Expert

$8.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Expert plan

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan
Over $10 No

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan
VPS
6 plans from $0.00 to $18.00 4 plans from $40.00 to $100.00
Under $4

Virtual Server S

$2.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View Virtual Server S plan
No
Under $8

Virtual Server L

$8.00 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Virtual Server L plan
No
Over $10

Virtual Server XXL

$18.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Virtual Server XXL plan

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan
Dedicated Server
8 plans from $40.00 to $150.00 8 plans from $128.70 to $357.50
Under $4 No No
Under $8 No No
Over $10

A8i

$40.00 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View A8i plan

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
Cloud Hosting
12 plans from $4.00 to $220.00 3 plans from $108.00 to $148.00
Under $4

Cloud Server XS

$4.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Cloud Server XS plan
No
Under $8

Cloud Server S

$5.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud Server S plan
No
Over $10

Cloud Server M

$12.00 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View Cloud Server M plan

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
Website Builder
3 plans from $1.00 to $10.00
No
Under $4

Starter

$1.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Starter plan
No
Under $8

Plus

$5.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Plus plan
No
Over $10

Pro

$10.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Pro plan
No
SSL
3 plans from $20.00 to $200.00
No
Under $4 No No
Under $8 No No
Over $10

SSL Starter

$20.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View SSL Starter plan
No
Data Centers
0 of 6 2 of 6
North America No Yes
Europe No No
Asia No Yes
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides Yes No
Knowledgebase Yes Yes
CMS support
3 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento No Yes
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
5 of 8 2 of 8
PHP Yes Yes
Java Yes No
Python Yes No
Node.js No Yes
Django No No
Perl No No
Ruby on Rails Yes No
ASP.NET Yes No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
2 of 6 3 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner