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Arvixe vs GlowHost

Comparison
Compared options Visit Arvixe Visit GlowHost
Pricing
23 hosting plans 11 hosting plans
Starting price $4.00 / month $3.47 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.9
4.8
Reliability 1.7
4.8
Pricing 2.3
4.8
User Friendly 1.8
4.7
Support 1.5
4.8
Features 2.0
4.7
User Reviews
190 reviews 18 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Good prices, nice service, fast speed
Richard Agostini,
10
As a new small business start-up it's important to me to start fast, conserve cash and yet market as efficiently as I can. Glowhost offered the most value for the services I was seeking. I am very glad I chose them as my web hosting service provider.
Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Not for me
John Cellar,
4.4
I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my entire control panel was in Chinese. I then had to work with support for hours before my site could be p... More ublished, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well. Less
Shared Hosting
8 plans from $4.00 to $40.00 4 plans from $3.47 to $12.57
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan

Unlimited Single Domain

$3.47 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Unlimited Single Domain plan
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan

Personal Hosting

$6.97 / MO
  • Space: 10 GB
  • Bandwidth: 100.04 GB
  • Panel: cpanel
View Personal Hosting plan
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan

Professional Hosting

$12.57 / MO
  • Space: 20 GB
  • Bandwidth: 256 GB
  • Panel: cpanel
View Professional Hosting plan
VPS
4 plans from $40.00 to $100.00
No
Under $4 No No
Under $8 No No
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan
No
Dedicated Server
8 plans from $128.70 to $357.50 4 plans from $129.00 to $514.00
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan

Intel Xeon E3-1230v2

$129.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Intel Xeon E3-1230v2 plan
Cloud Hosting
3 plans from $108.00 to $148.00 3 plans from $49.95 to $149.95
Under $4 No No
Under $8 No No
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan

Cloud VDS Lite

$49.95 / MO
  • Space: 15 GB
  • Bandwidth: Unlimited
View Cloud VDS Lite plan
Data Centers
2 of 6 5 of 6
North America Yes Yes
Europe No Yes
Asia Yes Yes
Oceania No Yes
South America No Yes
Africa & Middle East No No
Support Services
5 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
5 of 9 5 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes Yes
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 7 7 of 7
PHP Yes Yes
Java No Yes
Python No Yes
Node.js Yes Yes
Django No Yes
Perl No Yes
Ruby on Rails No Yes
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
3 of 6 5 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes No
Wire Transfer No Yes
Webmoney No Yes
Bitcoin No Yes
Second

Second

Winner

Winner