Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 7 hosting plans |
| Starting price | $0.50 / month | $4.97 / month |
| Free domain | Yes | No |
| Coupons | No | No |
User Ratings | 1.5 | 2.4 |
| Reliability | 1.5 | 2.5 |
| Pricing | 2.0 | 2.5 |
| User Friendly | 1.5 | 2.5 |
| Support | 1.5 | 2.5 |
| Features | 1.5 | 2.5 |
User Reviews | 361 reviews | 3 reviews |
| Latest positive review | |  A+ Best advise yet Callie S, |
| Latest negative review |  Horrible Support Javad Ebrahimpour, My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support. It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team. Less |  Bad support, even worse server stability, and the worst anti-consumer policies around John Caulfield, Bad support, even worse server stability, and the worst anti-consumer policies around. The only nice thing I can say is that support is quick to reply. They're quick to tell you they won't refund you even if your server is co... More nstantly either laggy or offline. They're quick to change your server in ways that completely puts it offline until they see fit to undo their changes, however many days that takes. They're quick to ignore what you say, copy and paste a reply that has nothing to do with your issue, and close your ticket. There's no excuse for this in 2018. Less |
| Shared Hosting | 3 plans from $0.50 to $8.00 | No |
| Under $4 | Essential
| No |
| Under $8 | No | |
| Over $10 | No | No |
| VPS | 5 plans from $2.00 to $18.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Dedicated Server | 8 plans from $40.00 to $150.00 | 4 plans from $89.00 to $279.00 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | Dell R220 / 1xE3-1231v3 / 32 GB RAM / 2x2Tb SATA
| |
| Cloud Hosting | 12 plans from $4.00 to $220.00 | 3 plans from $4.97 to $6.10 |
| Under $4 | No | |
| Under $8 | ||
| Over $10 | No | |
| Website Builder | 3 plans from $1.00 to $10.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | 0 of 6 | 3 of 6 |
| North America | No | Yes |
| Europe | No | Yes |
| Asia | No | Yes |
| Oceânia | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services | 5 of 6 | 3 of 6 |
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | No |
CMS support | 3 of 6 | 0 of 6 |
| WordPress | Yes | No |
| Joomla | Yes | No |
| Drupal | Yes | No |
| Magento | No | No |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 1 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | Yes |
Language Support | 5 of 8 | 0 of 8 |
| PHP | Yes | No |
| Java | Yes | No |
| Python | Yes | No |
| Node.js | No | No |
| Django | No | No |
| Perl | No | No |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 1 of 3 |
| MongoDB | No | No |
| MySQL | Yes | Yes |
| PostgreSQL | No | No |
Payment Types Support | 0 of 6 | 2 of 6 |
| PayPal | No | Yes |
| Credit Card | No | No |
| Moneybookers | No | No |
| Wire Transfer | No | Yes |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
