Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
IONOS vs SeFlow
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 25 hosting plans |
| Starting price | $0.50 / month | $2.24 / month |
| Free domain | Yes | No |
| Coupons | No | No |
User Ratings | 1.5 | 2.2 |
| Reliability | 1.5 | 2.0 |
| Pricing | 2.0 | 3.0 |
| User Friendly | 1.5 | 2.5 |
| Support | 1.5 | 1.5 |
| Features | 1.5 | 2.0 |
User Reviews | 359 reviews | 13 reviews |
| Latest positive review | |  Easy to use hosting Lisa Johnton, This is the best hosting in Italy that I have ever tried. They are really helpful and give you everything you need. |
| Latest negative review |  STAY FAR AWAY Keith Madara, For your own sanity, keep away. Calling their "Support" line is a joke. You get different stories each time, there is no one to talk to and they just dont care about you the end user. | Technical issues & no refund (avoid SeFlow) Arthur Borsboom, The price is low and the quality of the services reflect that. A response of the support team is usually fast. However when there is more technical complicated issue at hand (more than stop/start server), a solution can take ... More look, or is ignored. Here are my annoyances, to warn other people. I have communicated these to SeFlow as feedback and asked my remaining credit back. They refused in which I gave them a last chance to do this, or I would post this feedback online. So here it is. :) - Several times I have encountered that the CloudFlow virtual server was turned off unexpectedly. When I reported this, the answer was more or less: "this service is not great, you should take the more expensive one". - Several times I have encountered that the CloudFlow virtual server did not start after a shutdown. I had to open a ticket to request help for repair and start the server. - I have had issues with the billing of this virtual server, where the changes of resources (CPU, RAM) did not reflect the hourly rate. Although this got fixed, it took a lot of time and wasted effort from my side. - I recently (March 2021) encountered a failure that the virtual server did not run. It was related to the fire at OVH. But there was no communication until I opened a support ticket. After that the communication appeared, which was very lean and more or less blaming OVH. There was no decent recovery plan or any real announcement/advice what to do next. The server is still offline and cannot be started. I cannot even destroy it. - The support team puts the blame several times at the software or services of their partners. It is the other one; not them.... Strange, I thought I had a contract with SeFlow and not with their partners. ;-) - The company does not do refund: "There is no refund policy". Charming, while so many problems. If you chose to use SeFlow, which I advice against, add the minimum of credit, since you won't get anything back. Even if their services are under performing. Less |
| Shared Hosting | 3 plans from $0.50 to $8.00 | No |
| Under $4 | Essential
| No |
| Under $8 | No | |
| Over $10 | No | No |
| VPS | 5 plans from $2.00 to $18.00 | 3 plans from $4.10 to $164.29 |
| Under $4 | No | |
| Under $8 | ||
| Over $10 | ||
| Dedicated Server | 8 plans from $40.00 to $150.00 | 12 plans from $27.05 to $111.55 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | Intel QuadCore I5 2500
| |
| Cloud Hosting | 12 plans from $4.00 to $220.00 | 10 plans from $2.24 to $675.40 |
| Under $4 | ||
| Under $8 | No | |
| Over $10 | ||
| Website Builder | 3 plans from $1.00 to $10.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | ||
| North America | ||
| Europe | ||
| Asia | ||
| Oceânia | ||
| South America | ||
| Africa & Middle East | ||
Support Services | 5 of 6 | 0 of 6 |
| Live Chat | Yes | No |
| Phone Support | Yes | No |
| Email Support | Yes | No |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | No |
CMS support | 3 of 6 | 0 of 6 |
| WordPress | Yes | No |
| Joomla | Yes | No |
| Drupal | Yes | No |
| Magento | No | No |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 0 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | No |
Language Support | 5 of 8 | 0 of 8 |
| PHP | Yes | No |
| Java | Yes | No |
| Python | Yes | No |
| Node.js | No | No |
| Django | No | No |
| Perl | No | No |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 0 of 3 |
| MongoDB | No | No |
| MySQL | Yes | No |
| PostgreSQL | No | No |
Payment Types Support | 0 of 6 | 1 of 6 |
| PayPal | No | No |
| Credit Card | No | Yes |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
