We have engaged with Shinjiru for E-mail Hosting and Domain since 2019 and we found that they have upgraded their support tremendously by enabling Tel...
egram support.
Our issues resolved promptly. We get to settle all IT issues related to the service provided, even without IT person from our company. Shinjiru conduct technical support via remote online control to resolved some issues. We appreciate the prompt and excellent customer service.
Guys always ready to listen to you and help you. For example, today I received excellent assistance from Dimithur Punkoff, relating to the restoration...
and optimization of a website. I must say however, that all FastComet staff and hosting services have always been at the TOP.
I have an issue about infringement from one of the client that using this hosting service
after report to every channel that they have. Almost 2 weeks of effort to reach them. still nothing . no responsibility , doesn't took any action abou...
t pirate account. If you are the developer or whoever value about your copyright, this is not the place that you will leave any value content here. I speak from my only personal experience.
Did nothing to help me, except blame me for using their "app" to build the page.
I've been with them a couple or few years, today my credit card declined them for renewal, and am I GLAD. So while going to the page, my page wouldn'...
t load. Some company from some other land, was somehow promoted under mt DOT COM NAME, which they claim to HOST FOR ME. After way too much time on their TYPING CUSTOMER SERVICE CHAT, which is lame. I find out its Word Press or some bullshit, and supposedly its something I did, while trying to use their CRAP.
So basically a builder that they use to assist you, if looked at or something is clicked WRONG... An unknown website takes over your dit com... and its YOUR FAULT, not theirs. Their excuse, was my staff created something in word press, and THE INTERNET COULDNT UNDERSTAND WHICH PAGE TO SHOW... Thats their excuse for promoting their own bullshit web site, instead of mine, which i paid for. the Kicker. it happened in 2020. so for a FULL YEAR, I paid them to PROMOTE someone else, THEY CLAIM NO RESPONSIBILITY., You should know they advertise how easy they are to use... even GOOF proof... NOT SO. Apparently not so.
When I found fast Comet it was rated in several top 10 sites to use... Today, I couldn't find them listed in ANY TOP 10 LIST... I guess because they SUCK !!!!!!
P.S. as for customer support; they claim 365/7/24 apparently you can only talk to the SALES DEPARTMENT where they can sucker you into their services, but no phone support when they charge you a year of service to promote some bullshit that their SITE CREATED.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
