I've been with Chemicloud for nearly three years and have always been pleased with their service during this time. To anybody who'll listen, I've always said that Chemicloud is the best host I've used in the last 20 years. Th... More e reason I say this is mostly because of their customer support. I've broken several sites on this host and they invariably have them repaired and working again within an hour. A far cry from many hosts I've used in the past. Superb support. Less

I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... More story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment. Less