A+ Best advise yet
Callie S,
Servers.com vs Bluehost
| Compared options |
 |
 |
|---|---|---|
Pricing |
7 hosting plans | 13 hosting plans |
| Starting price | $4.97 / month | $2.95 / month |
| Free domain | No | Yes |
| Coupons | No | No |
User Ratings |
2.4 | 2.4 |
| Reliability | 2.5 | 2.5 |
| Pricing | 2.5 | 2.5 |
| User Friendly | 2.5 | 2.5 |
| Support | 2.5 | 2.5 |
| Features | 2.5 | 2.5 |
User Reviews |
3 reviews | 255 reviews |
| Latest positive review |
|
Great Responsive Support with a System that continues to Improve
Henry A Castillo,
I was someone who wanted the most affordable option, and with Bluehost I found a solution. I have used Bluehost for years, and one thing that was always of quality was their support.
Their system was not the most user friend... More ly at the beginning, but it has since made huge strides. Reviewing my server, installing WordPress, accessing my backups; are all easy to do now with little to no struggle. I'm so impressed with their commitments to improving their services and products that I'm here writing this review. Less |
| Latest negative review |
Bad support, even worse server stability, and the worst anti-consumer policies around
John Caulfield,
Bad support, even worse server stability, and the worst anti-consumer policies around. The only nice thing I can say is that support is quick to reply. They're quick to tell you they won't refund you even if your server is co...
More
nstantly either laggy or offline. They're quick to change your server in ways that completely puts it offline until they see fit to undo their changes, however many days that takes. They're quick to ignore what you say, copy and paste a reply that has nothing to do with your issue, and close your ticket.
There's no excuse for this in 2018. Less |
They will steal your money after you cancel... and even try to steal your password!
Jullian Hartford-Smith,
I cancelled my Bluehost account in 2018, as the platform is unstable and glitchy. But alas, I was charged for the account in 2019... and 2020... and 2021. Each year I have contacted Bluehost to make sure my account is cancell...
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ed, and ask for a refund of the unauthorised charges. Each year they have refused to refund.
Finally today I managed to get Bluehost to refund the 2021 charge - after 3 hours talking with their staff. They refused to refund the 2019 and 2020 charges, even though I gave them the reference number showing I cancelled in 2018. So they still owe me approx. AU$450! To process the 2021 refund the staff member said she needed the last four characters of my password, sent to her via chat. That is an absolute 'no-no' in IT! How dodgy is this company? Even dodgier than it appears on the surface I suspect. Less |
|
Shared Hosting
|
No |
4 plans from $2.95 to $12.95 |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
|
VPS
|
No |
3 plans from $18.99 to $59.99 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
|
Dedicated Server
|
4 plans from $89.00 to $279.00 | 3 plans from $79.99 to $119.99 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 |
Dell R220 / 1xE3-1231v3 / 32 GB RAM / 2x2Tb SATA
|
|
|
Cloud Hosting
|
3 plans from $4.97 to $6.10 | 3 plans from $6.95 to $15.95 |
| Under $4 | No | No |
| Under $8 | ||
| Over $10 | No | |
|
Data Centers
|
3 of 6 | 1 of 6 |
| North America | Yes | Yes |
| Europe | Yes | No |
| Asia | Yes | No |
| Oceania | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services |
3 of 6 | 6 of 6 |
| Live Chat | Yes | Yes |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | No | Yes |
| Video guides | No | Yes |
| Knowledgebase | No | Yes |
CMS support |
0 of 9 | 6 of 9 |
| WordPress | No | Yes |
| Managed Wordpress | No | Yes |
| Joomla | No | Yes |
| Drupal | No | No |
| Magento | No | Yes |
| Fantastico | No | Yes |
| Softaculous | No | No |
| PrestaShop | No | Yes |
| Zen Cart | No | No |
OS Support |
1 of 2 | 1 of 2 |
| Windows/ASP.NET | No | No |
| Linux | Yes | Yes |
Language Support |
0 of 7 | 4 of 7 |
| PHP | No | Yes |
| Java | No | Yes |
| Python | No | Yes |
| Node.js | No | No |
| Django | No | No |
| Perl | No | Yes |
| Ruby on Rails | No | No |
Database Support |
1 of 3 | 2 of 3 |
| MongoDB | No | Yes |
| MySQL | Yes | Yes |
| PostgreSQL | No | No |
Payment Types Support |
2 of 6 | 2 of 6 |
| PayPal | Yes | Yes |
| Credit Card | No | Yes |
| Moneybookers | No | No |
| Wire Transfer | Yes | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |
 Winner |
