I cancelled all my services and was refunded except for the domain registration which is fair enough if they already paid for
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the year. But the next year they charged me again! For the already cancelled domain name, which they refused to refund for the second year running. The portal looks like you can stop auto-renew but you can't it just refreshes the page, you contact support about stopping it, they drag their feet for half an hour, back and forth, why? Its a simple, one setting request. So think it's by design rather than a bug that they make it really difficult to remove auto renew, specially since I never asked for it to begin with and already cancelled it once. Just think companies that strongarm customers to auto-renew are the dogies of the dodge
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