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Latest positive review
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For highest security and data protection, there is no better option than Abelohost for now. I have been trying different hosting providers for nearly five years and Abelohost is still the best...
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Very professional and courteous, customer service and great reliability and pricing. I would highly recommend this service to other companies and friends. Thank you for a job well done.
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Latest negative review
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It was good to start with Abelohost as they said DMCA ignored hosting ( They are not DMCA Ignore Hosting ) Speed and performance is really great ( Maximum Downtime Monthly https://prnt.sc/25yqva3 )
It was going good with them ...
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until unless we get DMCA , and one phising mail ticket I received which I asked my client to delete and my client deleted it but I forgot to update in the ticket.
The ticket was closed so I thaught the matter is closed so the ticket is being closed.
After some days they suspended my account and refuse to give me the data too.
I told them that in case the post is remain in the site I will delete it for which dmca case received and they simply says they wont restore the service , so I asked them that to give my website's data but they are refusing to give the data too so I lost my all websites data by hosting in https://abelohost.com/ , Screenshot https://prnt.sc/25yrft9
I Lost All My Data and They Refuse To Give me DATA
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As I'm finally slamming the door and leaving FastComet behind me, I'd like to warn others to find another host. I just looked back at my support tickets with them since 2018, and it's atrocious. In that time, FastComet has ma ...
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naged to corrupt and destroy months worth of our data multiple times and by multiple means. If they weren't just rebooting our server half a dozen times a month, (crashing our nodeJS application in the middle of write-to-disk operations) then they were letting the shared server's disk drives fill up while our paid account still showed 15gb's "free." (also crashing write-to-disk operations)
FastComet: They'll sell you the disk space whether they've got it or not.
Worse though is that in attempting to resolve these issues, support staff entered our account, looked through our application's code, and instantiated multiple instances of our script -- without our request or authorization. In other words, FastComet's support had no concern for the privacy / security of our intellectual property as it exists in our code, not to mention that of the data we collect. FastComet support breached our account that day because whoever was working the desk - with a spectacular act of ego - just assumed that these continuous, repeating crashes and errors we'd been reporting must be a problem in the code /we'd/ written. Rather than a problem in their fly-by-night server management -- selling disk space they don't have, with server up-time claims they can't actually produce.
And when they started trying to "fix" our script, (instead of their borked server configurations) they apparently didn't notice or care that there was already an instantiation of our script running. So we ended up with multiple scripts running in parallel, (which the script was not written to accommodate) each triggering on the same conditions in a cascade, competing with each other for read/write access over the same files, putting our data at risk yet again. Which all happened while we were LIVE with the endpoint that our nodeJS application serves. All this... as a support response, days after their disk space issue corrupted months of our data.
Now, that was some time ago. (2018) And I would've left FastComet then and there had they not given us a year of free hosting to apologize. (Ultimately, the application and data being collected is supportive / non-critical.) And while I can say things have improved since then (one should hope so!), I'm still sitting here closing out our account. At least once a month I still end up having to reboot the script, their billing department is a nuisance, phoning me at the end of every month to remind me to send payment. (because I refuse to authorize them with recurring billing) And this month, when the script went offline and I went to restart it, I found that I couldn't 'term' into the server over SSH anymore, for some reason. Haven't been able to for two weeks.
And I'm just sick of trying to figure out what's gone wrong /this time/ with FastComet. So I'm sitting here waiting for my entire directory structure to download via FTP, so I don't have to deal with them anymore... Which I have to do by FTP, because FastComet's near-useless backup systems don't allow you to just download one of the zipped backups. You can only restore them in place. Brilliant.
So yeah: If you're looking for a host... There's a ton of 'em out there. FastComet is one you can cross off the list immediately, and keep looking.
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