Scaleway Reviews and Expert Opinion

Based on 35 reviews in 6 languages
4.8
POOR

Customer score for Scaleway

  • Reliability
    4.3 / 10
  • Pricing
    6.6 / 10
  • User Friendly
    4.7 / 10
  • Support
    3.5 / 10
  • Features
    4.7 / 10

Detailed Scores / Summary

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Latest positive/negative reviews

Just great

I've been there for almost a year now and i've had no trouble at all! Bandwidth is most of the time closer to 1000mbs than the 200 the guarantee. The unlimited bandwidth makes this extra fun.
Jan van Harmelen

Published on Mar. 22, 2018
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10

Random invoices, and support doesn't care. Still have to pay.

Random invoices, and support doesn't care. Still have to pay. Highly recommend people avoid this company.
Martyn Day

Published on Jul. 8, 2018
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0

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Alex W
United Kingdom
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
3.2

Atrocious service and even worse support

Service used: Cloud - C1
I have 8 VPSs with them and can't wait to leave the moment I free myself an afternoon to move everything. I blam emyself for moving so many services with them rather than having more patience to discover the problems.

They are ...Read More
Sven Neumann
Germany
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Worst hoster I know

Service used: Cloud
Scaleway is by far the worst hoster I have ever been to. Overloaded and failing network, failing hosts all the time,slow support with empty phrase answers. They simple do not care.

Out of stock most of the time.
Thomas Buerger
Germany
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.2

Scaleway sucks - you get what you pay for

Service used: Cloud - C1
Just started to test a server with Scaleway and it's just a waste of time. I started a LAMP server as so many time before with other providers and.

1. They run a NAT environment and that is literately as if I'm at home behind m...Read More
Luke Epp
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

If you want to be scammed out of money, use Scaleway/Online.net

Service used: Cloud - X64-30GB
Scaleway is 100% a scam company that has given me a number of charges for services I never used and has refused to refund me. I am currently working with my legal team and credit card company to fight these charges as they were fo...Read More
Hans Ping
Netherlands
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 4.0
  • Support 2.0
  • Features 6.0
4.4

My experiences (two hosts, different arch) with Scaleway

Service used: Cloud - X64-2GB
I am not here to say this provider is good or bad. Just here to share my experiences with you.
I have had a vps running with Scaleway (4core arm64, 2gb, 50gb for 2.99 ex vat) for about a year now. I have had three to four instanc...Read More
Jan van Harmelen
Netherlands
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Just great

Service used: Cloud - C1
I've been there for almost a year now and i've had no trouble at all! Bandwidth is most of the time closer to 1000mbs than the 200 the guarantee. The unlimited bandwidth makes this extra fun.
Geoff Maude
Spain
  • Reliability 8.0
  • Pricing 10
  • User Friendly 8.0
  • Support 6.0
  • Features 6.0
7.6

Bare-bones (and bare-metal) Price/Performance leader

Service used: Cloud - C2S
I'm seeing a bunch of negative reviews here but I guess that's self-selection bias for those who've had a particularly bad time. I would say that Scaleway really do set the bar for price/performance - 2GB 2 low-end x86 cores for €...Read More
anon n
New Zealand
  • Reliability 4.0
  • Pricing 10
  • User Friendly 4.0
  • Support 2.0
  • Features 6.0
5.2

Scaleway , stay away

Service used: Cloud - X64-4GB
Had my service with them for 3 or so months now. This morning one of my VPS had deceased with no reason given so far.

Overall okay provider, not very responsive hosts and memory isnt assigned to your hosts only.
total used fre...Read More
Barry Watson
United Kingdom
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8

Untrustworthy. Do not trust them or give them your custom

Service used: Cloud
I have actually been with them for months. Purchasing their service was attractive due to their low prices and SEEMINGLY powerful options. I will not go into how these did not perform as they should have... because at the time I d...Read More
user avatar
Josh
Literally the same thing happened to me. Contacted support and all they said was "Sorry, the server has been deleted and we cannot recovered it."
user avatar
Hank
This is what you signed up for, as there servers are not in RAID, so if the disk with your server on it breaks, its gone. Don't complain if you did not read what you signed up for, and always make a backup.
user avatar
Josh
I signed up to lose my server despite being charged twice? no I didn't
user avatar
Nick
Hmmm. They charge by the hour, the monthly fee is capped at 500 hours. There are 720+ hours in the average month, which means that if you service was inactive for anything up to 9 or so days of the month you'd still pay for the fu...Read More

Typical Scaleway Prices

Service Monthly Price Range
Cloud Hosting $3.14 - $191.83 11 plans
The Services & Prices are taken from www.scaleway.com

Scaleway Expert Review 2018

Written by: Michael Lavnduski

Scaleway Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski

Easily Scaleable Hosting Solutions

Scaleway is a high quality hosting and data storage company.  They use cloud based technology to help provide great user experiences for all their customers.  One of the things they are best known for is the fact that they can add and configure resources in just seconds to any hosting package you happen to need.  This is great for growing sites or companies that are looking to keep up with the heavy demand of their customers.

They use bare metal servers with solid state drives for the fastest response times possible.  They also allow you to be billed either monthly or hourly, which is a good option for certain types of businesses that don't really need 24/7 service.  While all their packages use cloud hosting, they do offer dedicated servers and VPS solutions to help make it easier to understand.

Overall this is an excellent hosting provider that has high end hosting solutions and much more for any company looking for a great experience.

Uptime & Reliability

Compare
9

Excellent Reliability for Hosting & Storage

When using this company for hosting you will have a 99.9% uptime guarantee, which is in line with industry averages.  In almost all cases, however, the uptime is likely to be much higher than that.  They use solid state drives, which adds to the stability of their hosting.  In addition they use high quality cloud technologies to further minimize any down time. No matter what hosting package you choose, or what type of data storage you need, this company will have it up and available for you at all times.

Features

Compare
8

Lots of Impressive Features

The feature list with this company is quite impressive.  You'll get solid state drives, 200Mbit per second internet bandwidth and 1 gig per second internal bandwidth.  You also get flexible IP addresses, clear system resources, the ability to grow your package any time you need additional resources and much more.

Whether you are looking for an entry level VPS or a high end dedicated server, you can get it all with this company.  They also offer dedicated online storage.  Many companies today are taking advantage of cloud based data backup, which is an excellent and affordable way to keep your data safe.  Whether you need hosting or storage, Scaleway is able to meet your needs.

Support

Compare
8.5

Effective Tech Support

If you run into any trouble with your hosting, Scaleway will be there to assist.  They have high quality technical staff who are able to get everything up and working without any delay.  They will be happy to answer questions and explain how things work should you need it.  While there is some documentation on their site, it really isn't too much so if you are looking to learn how to fix issues with your hosting from their site, you may be disappointed.

Pricing

Compare
8.5

Competitive Pricing

The price points with this company are all quite reasonable.  You can start out as low as 2.99 Euros per month while still getting 4 dedicated ARM cores, 2 gigs of memory, 50 gigs of RAM and more.  The prices then go up from there to 23.99 per month for higher end packages.  No matter which package you want, you'll be more than satisfied with the overall level of hosting or data storage you are able to get.

User Friendly

Compare
9

Simple User Interfaces

Setting up an account with this company is quite easy.  Once you have everything established you can get in to your control panel and make changes or updates as needed.  Overall everything is quite simple to use, which is great for most users.  Their customer service and technical support staff are all very friendly and will help you to get whatever you need if you are running into trouble or having questions.

Summary

Overall Excellent Hosting

You'll have a great experience with this company if you choose them for hosting.  They have been providing a great user experience.  They have been around a long time and know how to keep their systems up to date and effective for their users.  Whether you're running a small site or something larger, you'll find what you need.

Pros:

  • Solid state Drives
  • Affordable Prices
  • 99.9% Uptime Guarantee

Cons:

  • No Shared Hosting

 

Read the full expert review Visit Scaleway See plans & pricing

Scaleway Prices, Plans & Features - 2018

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
50 GB 4 cores 2 GB Unlimited $3.14
50 GB 4 cores 8 GB Unlimited $12.61
50 GB 8 cores 16 GB Unlimited $18.92
300 GB 6 cores 32 GB Unlimited $25.23
50 GB 2 cores 2 GB Unlimited $3.14
100 GB 4 cores 4 GB Unlimited $6.30
200 GB 6 cores 8 GB Unlimited $10.51
200 GB 6 cores 14.6 GB Unlimited $26.63
400 GB 8 cores 29.3 GB Unlimited $53.28
700 GB 10 cores 58.6 GB Unlimited $95.82
1000 GB 12 cores 117.19 GB Unlimited $191.83
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Server Locations

Paris Amsterdam

A few words from Scaleway

Scaleway is cloud provider offering BareMetal and VPS SSD cloud servers starting at €2.99 /month or €0.006 / hour.

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