Scaleway Reviews and Expert Opinion

Based on 49 user review in 7 languages
4.7
POOR

Customer score for Scaleway

  • Reliability
    4.4 / 10
  • Pricing
    6.4 / 10
  • User Friendly
    4.5 / 10
  • Support
    3.6 / 10
  • Features
    4.7 / 10

Detailed Scores / Summary

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Niall Deakin
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Avoid at all costs (because it will be ALL cost)

Service used: Cloud - X64-2GB
I used Scaleway as it was recommended to me.

I regret that decision.

Don't let the low costs fool you; they will add on hidden charges repeatedly, over and over again and then blame you for being charged.
Their customer ser...Read More
Vlad Dalv
Ireland
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Do not add your bank details on their website

Service used: Cloud
Do not add your bank details to their website. You will end up paying for nothing. Even if you don't user their services they will charge you for no reason and you will not be able to remove your 'card from there. Avoid Scaleway as much as possible.
 
Mick Grant
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly6
  • Support10
  • Features10
9.2

Good, cheap, bare metal servers

Service used: Cloud - C2S
I have been using Scaleway continuously for over a year and have been very pleased with it.
The current server hosts 4 domains and a mail server, has Jenkins CI building packages, Mosquitto server for IoT and much more.
I have n...Read More
Onder OZCAN
United Kingdom
  • Reliability8
  • Pricing8
  • User Friendly2
  • Support2
  • Features2
4.4

Scaleway could be seen as cheap and competitive ...

Service used: Cloud
Scaleway could be seen as cheap and competitive but when you are starting to use their services, you can understand how they treat to the customers like a useless and gives 0 support when something gets serious. They recently susp...Read More
Byron Branfield
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

I would avoid unless you want unathorized billing

Service used: Cloud - X64-4GB
So I signed up with these people to test out their platform, I ended up going with another solution. I had fired up an instance and then after testing and realizing it was not a good fit, I shut down all services.

I then notice...Read More
Maxwell A
United States
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6

Best service I've EVER used for VPS / Dedicated Servers!

Service used: Cloud - C1
Moved from OVH.com
I've used many different hosts, may it be OVH, or some random company who provide VPSes for dirt cheap. Scaleway was the first one that really surprised me here with 800 mbps download, and nearly 200 mbps upload (no bandwidth cap!...Read More
radio
radio
Where are you? I wish I could claim similar results.
I am already beginning to see the billing issues others have complained about.
They really know how to obfuscate. If they had honest intentions it would work like vultr or dig...Read More
Maxwell A
Maxwell A
I didn't get billing problems, it charged me about .0005 a hour I believe?
Martyn Day
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Random invoices, and support doesn't care. Still have to pay.

Service used: Cloud - C1
Random invoices, and support doesn't care. Still have to pay. Highly recommend people avoid this company.
radio
radio
I am already beginning to see this, and I've not even spent 2 euro, but that's only in a couple of days with their small instances. - nominally 2.99/m I had a 5.99 instance for about 12 hours and the charges are like you'd expect for at least a week.
Alex W
United Kingdom
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features4
3.2

Atrocious service and even worse support

Service used: Cloud - C1
I have 8 VPSs with them and can't wait to leave the moment I free myself an afternoon to move everything. I blam emyself for moving so many services with them rather than having more patience to discover the problems.

They are ...Read More
Thiago
Thiago
Please, give me one. Hostens you think better?
radio
radio
Thanks for the reality check. I'll heed the warning.

Typical Scaleway Prices

Service Monthly Price Range
Cloud Hosting $3.14 - $191.83 11 plans
The Services & Prices are taken from www.scaleway.com

Scaleway Expert Review 2019

Written by: Michael Lavnduski

Scaleway Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Easily Scaleable Hosting Solutions

Scaleway is a high quality hosting and data storage company.  They use cloud based technology to help provide great user experiences for all their customers.  One of the things they are best known for is the fact that they can add and configure resources in just seconds to any hosting package you happen to need.  This is great for growing sites or companies that are looking to keep up with the heavy demand of their customers.

They use bare metal servers with solid state drives for the fastest response times possible.  They also allow you to be billed either monthly or hourly, which is a good option for certain types of businesses that don't really need 24/7 service.  While all their packages use cloud hosting, they do offer dedicated servers and VPS solutions to help make it easier to understand.

Overall this is an excellent hosting provider that has high end hosting solutions and much more for any company looking for a great experience.

Uptime & Reliability

Excellent Reliability for Hosting & Storage

When using this company for hosting you will have a 99.9% uptime guarantee, which is in line with industry averages.  In almost all cases, however, the uptime is likely to be much higher than that.  They use solid state drives, which adds to the stability of their hosting.  In addition they use high quality cloud technologies to further minimize any down time. No matter what hosting package you choose, or what type of data storage you need, this company will have it up and available for you at all times.

Features

Lots of Impressive Features

The feature list with this company is quite impressive.  You'll get solid state drives, 200Mbit per second internet bandwidth and 1 gig per second internal bandwidth.  You also get flexible IP addresses, clear system resources, the ability to grow your package any time you need additional resources and much more.

Whether you are looking for an entry level VPS or a high end dedicated server, you can get it all with this company.  They also offer dedicated online storage.  Many companies today are taking advantage of cloud based data backup, which is an excellent and affordable way to keep your data safe.  Whether you need hosting or storage, Scaleway is able to meet your needs.

Support

Effective Tech Support

If you run into any trouble with your hosting, Scaleway will be there to assist.  They have high quality technical staff who are able to get everything up and working without any delay.  They will be happy to answer questions and explain how things work should you need it.  While there is some documentation on their site, it really isn't too much so if you are looking to learn how to fix issues with your hosting from their site, you may be disappointed.

Pricing

Competitive Pricing

The price points with this company are all quite reasonable.  You can start out as low as 2.99 Euros per month while still getting 4 dedicated ARM cores, 2 gigs of memory, 50 gigs of RAM and more.  The prices then go up from there to 23.99 per month for higher end packages.  No matter which package you want, you'll be more than satisfied with the overall level of hosting or data storage you are able to get.

User Friendly

Simple User Interfaces

Setting up an account with this company is quite easy.  Once you have everything established you can get in to your control panel and make changes or updates as needed.  Overall everything is quite simple to use, which is great for most users.  Their customer service and technical support staff are all very friendly and will help you to get whatever you need if you are running into trouble or having questions.

Summary

Overall Excellent Hosting

You'll have a great experience with this company if you choose them for hosting.  They have been providing a great user experience.  They have been around a long time and know how to keep their systems up to date and effective for their users.  Whether you're running a small site or something larger, you'll find what you need.

Pros:

  • Solid state Drives
  • Affordable Prices
  • 99.9% Uptime Guarantee

Cons:

  • No Shared Hosting

 

Read the full expert review Visit Scaleway See plans & pricing

Scaleway Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
50 GB 2 GB Unlimited $3.14 5.9
50 GB 8 GB Unlimited $12.61 8.4
50 GB 16 GB Unlimited $18.92 4.7
300 GB 32 GB Unlimited $25.23 2.8
50 GB 2 GB Unlimited $3.14 3.5
100 GB 4 GB Unlimited $6.30 3.6
200 GB 8 GB Unlimited $10.51 3.6
200 GB 14.6 GB Unlimited $26.63 4.7
400 GB 29.3 GB Unlimited $53.28 2.0
700 GB 58.6 GB Unlimited $95.82 4.7
1000 GB 117.19 GB Unlimited $191.83 4.7
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Server Locations

Paris Amsterdam

A few words from Scaleway

Scaleway is cloud provider offering BareMetal and VPS SSD cloud servers starting at €2.99 /month or €0.006 / hour.

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