Scaleway Reviews and Expert Opinion

Based on 22 reviews in 6 languages
5.2
DECENT

Customer score for Scaleway

  • Reliability
    4.9 / 10
  • Pricing
    7.1 / 10
  • User Friendly
    5.1 / 10
  • Support
    3.9 / 10
  • Features
    4.8 / 10

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Barry Watson
United Kingdom
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8
NEW

Untrustworthy. Do not trust them or give them your custom

Service used: Cloud
I have actually been with them for months. Purchasing their service was attractive due to their low prices and SEEMINGLY powerful options. I will not go into how these did not perform as they should have... because at the time I d...Read More
Hans de graaf
Netherlands
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Pretty good.

Service used: Cloud
Processors are a bit slower than other vps providers, but its also a bit slower. Still fine for some normal use.
Support is reasonably helpful and server uptime is now 200 days+ and have never had issues, only 1 or 2 days with a lower bandwidth speed than promised, but they fixed that.
Bhavin Patel
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Not happy with the way they handle clients

Service used: Cloud
Even if cheap then also we are client and they are service providers.. they cant act as our bosses.. we are their boss and they should remember this.. more over are they taking responsibility of our personal documents they ask for...Read More
Dmitry Demi4
France
  • Reliability 6.0
  • Pricing 10
  • User Friendly 8.0
  • Support 2.0
  • Features 6.0
6.4

Bad support, bad reliability

Service used: Cloud
Recently, serverі have fallen, support does not help, the server through the fault of DC can be disabled for a long time and support not answered.
Oleg Fadeev
France
  • Reliability 2.0
  • Pricing 10
  • User Friendly 8.0
  • Support 2.0
  • Features 8.0
6.0

Down 2-3 times a month

Service used: Cloud
I cannot figure out what is happening but the server I have with scaleway goes overnight 2-3 times a month down. There is no way to reboot it. Sometimes the server is up again 2-3 hours later.

No log records to identify that th...Read More
 
Stan Wise
Sweden
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 6.0
4.4

Support service poor / Scam business?

Service used: Cloud
Problem to setup the VPS, asked for support where they requested to obtain substantial business info in order to proceed. Never come across this before and it does raise some serious concerns if they are involved with ulterior motives and scam activities.
user avatar
Yann
Hi!

Scaleway is part of the 2nd largest hosting company in France and owned by a pubicly traded company, we're not involved into scam activities at all. We will always do the best to protect the privacy of your data. Not sure ...Read More
user avatar
scaleway user
i too asked if they are scam because they not refund service your are not able to use for their issues, stay away from scaleway services
user avatar
me
I don't know if you are involve in scam business, all I know is all LIE when a company say support 24/7 ...24x7 means "24 hours a day, 7 days a week" and is used to describe a service, such as computer server monitoring, that is c...Read More
user avatar
emiel.pc
I also havve my doubts..
Their advertised speed is quenstionable. As even running some bisc commands in the terminal the lag is extremely slow.

The customer service is unresponsive.
To unblock smtp ports it is just a hasle.
...Read More
Nathan Harell
Estonia
  • Reliability 6.0
  • Pricing 10
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
4.8

Good Hardware, Sh** Attitude

Service used: Cloud
Support goes extra way to make your life difficult. They can't change minor things and you are on your own.
Prepare to lose some servers here and there, so always back-up, back-up.
Daniel K
Netherlands
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 4.0
  • Support 2.0
  • Features 4.0
4.8

Cheap and fast, but beware!

Service used: Cloud
You get relatively a lot of hardware and network for your money, but be prepared to "roll your own" solutions for anything more than that and pray you never run into issues from their side (count on losing servers along the way).
...Read More

Typical Scaleway Prices

Service Monthly Price Range
Cloud Hosting $3.14 - $191.83 11 plans
The Services & Prices are taken from www.scaleway.com

Scaleway Expert Review 2017

Written by: Michael Levanduski

Scaleway Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.6
Rated by Michael Levanduski

Easily Scaleable Hosting Solutions

Scaleway is a high quality hosting and data storage company.  They use cloud based technology to help provide great user experiences for all their customers.  One of the things they are best known for is the fact that they can add and configure resources in just seconds to any hosting package you happen to need.  This is great for growing sites or companies that are looking to keep up with the heavy demand of their customers.

They use bare metal servers with solid state drives for the fastest response times possible.  They also allow you to be billed either monthly or hourly, which is a good option for certain types of businesses that don't really need 24/7 service.  While all their packages use cloud hosting, they do offer dedicated servers and VPS solutions to help make it easier to understand.

Overall this is an excellent hosting provider that has high end hosting solutions and much more for any company looking for a great experience.

Uptime & Reliability

Compare
9

Excellent Reliability for Hosting & Storage

When using this company for hosting you will have a 99.9% uptime guarantee, which is in line with industry averages.  In almost all cases, however, the uptime is likely to be much higher than that.  They use solid state drives, which adds to the stability of their hosting.  In addition they use high quality cloud technologies to further minimize any down time. No matter what hosting package you choose, or what type of data storage you need, this company will have it up and available for you at all times.

Features

Compare
8

Lots of Impressive Features

The feature list with this company is quite impressive.  You'll get solid state drives, 200Mbit per second internet bandwidth and 1 gig per second internal bandwidth.  You also get flexible IP addresses, clear system resources, the ability to grow your package any time you need additional resources and much more.

Whether you are looking for an entry level VPS or a high end dedicated server, you can get it all with this company.  They also offer dedicated online storage.  Many companies today are taking advantage of cloud based data backup, which is an excellent and affordable way to keep your data safe.  Whether you need hosting or storage, Scaleway is able to meet your needs.

Support

Compare
8.5

Effective Tech Support

If you run into any trouble with your hosting, Scaleway will be there to assist.  They have high quality technical staff who are able to get everything up and working without any delay.  They will be happy to answer questions and explain how things work should you need it.  While there is some documentation on their site, it really isn't too much so if you are looking to learn how to fix issues with your hosting from their site, you may be disappointed.

Pricing

Compare
8.5

Competitive Pricing

The price points with this company are all quite reasonable.  You can start out as low as 2.99 Euros per month while still getting 4 dedicated ARM cores, 2 gigs of memory, 50 gigs of RAM and more.  The prices then go up from there to 23.99 per month for higher end packages.  No matter which package you want, you'll be more than satisfied with the overall level of hosting or data storage you are able to get.

User Friendly

Compare
9

Simple User Interfaces

Setting up an account with this company is quite easy.  Once you have everything established you can get in to your control panel and make changes or updates as needed.  Overall everything is quite simple to use, which is great for most users.  Their customer service and technical support staff are all very friendly and will help you to get whatever you need if you are running into trouble or having questions.

Summary

Overall Excellent Hosting

You'll have a great experience with this company if you choose them for hosting.  They have been providing a great user experience.  They have been around a long time and know how to keep their systems up to date and effective for their users.  Whether you're running a small site or something larger, you'll find what you need.

Pros:

  • Solid state Drives
  • Affordable Prices
  • 99.9% Uptime Guarantee

Cons:

  • No Shared Hosting

 

Read the full expert review Visit Scaleway See plans & pricing

Scaleway Prices, Plans & Features - 2017

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
C1 50 GB 4 cores 2 GB Unlimited $3.14
C2S 50 GB 4 cores 8 GB Unlimited $12.61
C2M 50 GB 8 cores 16 GB Unlimited $18.92
C2L 300 GB 6 cores 32 GB Unlimited $25.23
X64-2GB 50 GB 2 cores 2 GB Unlimited $3.14
X64-4GB 100 GB 4 cores 4 GB Unlimited $6.30
X64-8GB 200 GB 6 cores 8 GB Unlimited $10.51
X64-15GB 200 GB 6 cores 14.6 GB Unlimited $26.63
X64-30GB 400 GB 8 cores 29 GB Unlimited $53.28
X64-60GB 700 GB 10 cores 58.6 GB Unlimited $95.82
X64-120GB 1000 GB 12 cores 117 GB Unlimited $191.83
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Server Locations

Paris Amsterdam

A few words from Scaleway

Scaleway is cloud provider offering BareMetal and VPS SSD cloud servers starting at €2.99 /month or €0.006 / hour.

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