Scaleway Reviews and Expert Opinion

Based on 66 user reviews in 8 languages
4.5
POOR

Customer score for Scaleway

  • Reliability
    3.9 / 10
  • Pricing
    6.2 / 10
  • User Friendly
    4.5 / 10
  • Support
    3.4 / 10
  • Features
    4.6 / 10

Detailed Scores / Summary

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V. Eudeline
France
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8
NEW

Worst Service

Service used: Cloud - C2S
I've been running their servers for i think one year now and i already got a handful of troubles.

Defective devices that would not reboot. I then got told that because i dont reboot very often they wont fix the problem

Shutd...Read More
Drew L
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Simply terrible

Service used: Cloud
Their customer support is SO BAD. My trial got suspended, and after providing the documents they requested, I never got a response back. So I decided to move on and I never logged in again. Now 3 months later I received a $10 char...Read More
Michael Pesen
Germany
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Stay away

Service used: Cloud - X64-8GB
This hoster is a joke. I was about to migrate a few instances to them, when they shut down everything for a "manual review". Had to recover everything from a backup because they were not able to enable my account for 3 days. Verification documents were sent right away.
Andy Max
United Kingdom
  • Reliability8
  • Pricing10
  • User Friendly10
  • Support8
  • Features8
8.8

Great value for money

Service used: Cloud
I really don't understand the bad reviews here, between myself and my company we have over 20 instances on Scaleway and are very happy with the service!
Oleg Z.
Cyprus
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features2
3.2

This company is a joke

Service used: Cloud
The same server has been down twice: on January Fri-Mon and yesterday: Fri-Tue. This company is a sad joke, government employees, not giving a f*** about their job, probably some minimum wage interns on support, no contact whatsoe...Read More
Shiv singh
Shiv singh
my server down since 7 hours i have contacted them many time but they are not responding my ticket. now it's time to migrate to another provider
Oleg Z.
Oleg Z.
Check if your server is not there: https://status.scaleway.com/

Typical Scaleway Prices

Service Monthly Price Range
Cloud Hosting $3.14 - $191.83 11 plans
The Services & Prices are taken from www.scaleway.com

Scaleway Expert Review 2019

Written by: Michael Lavnduski

Scaleway Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Easily Scaleable Hosting Solutions

Scaleway is a high quality hosting and data storage company.  They use cloud based technology to help provide great user experiences for all their customers.  One of the things they are best known for is the fact that they can add and configure resources in just seconds to any hosting package you happen to need.  This is great for growing sites or companies that are looking to keep up with the heavy demand of their customers.

They use bare metal servers with solid state drives for the fastest response times possible.  They also allow you to be billed either monthly or hourly, which is a good option for certain types of businesses that don't really need 24/7 service.  While all their packages use cloud hosting, they do offer dedicated servers and VPS solutions to help make it easier to understand.

Overall this is an excellent hosting provider that has high end hosting solutions and much more for any company looking for a great experience.

Uptime & Reliability

Excellent Reliability for Hosting & Storage

When using this company for hosting you will have a 99.9% uptime guarantee, which is in line with industry averages.  In almost all cases, however, the uptime is likely to be much higher than that.  They use solid state drives, which adds to the stability of their hosting.  In addition they use high quality cloud technologies to further minimize any down time. No matter what hosting package you choose, or what type of data storage you need, this company will have it up and available for you at all times.

Features

Lots of Impressive Features

The feature list with this company is quite impressive.  You'll get solid state drives, 200Mbit per second internet bandwidth and 1 gig per second internal bandwidth.  You also get flexible IP addresses, clear system resources, the ability to grow your package any time you need additional resources and much more.

Whether you are looking for an entry level VPS or a high end dedicated server, you can get it all with this company.  They also offer dedicated online storage.  Many companies today are taking advantage of cloud based data backup, which is an excellent and affordable way to keep your data safe.  Whether you need hosting or storage, Scaleway is able to meet your needs.

Support

Effective Tech Support

If you run into any trouble with your hosting, Scaleway will be there to assist.  They have high quality technical staff who are able to get everything up and working without any delay.  They will be happy to answer questions and explain how things work should you need it.  While there is some documentation on their site, it really isn't too much so if you are looking to learn how to fix issues with your hosting from their site, you may be disappointed.

Pricing

Competitive Pricing

The price points with this company are all quite reasonable.  You can start out as low as 2.99 Euros per month while still getting 4 dedicated ARM cores, 2 gigs of memory, 50 gigs of RAM and more.  The prices then go up from there to 23.99 per month for higher end packages.  No matter which package you want, you'll be more than satisfied with the overall level of hosting or data storage you are able to get.

User Friendly

Simple User Interfaces

Setting up an account with this company is quite easy.  Once you have everything established you can get in to your control panel and make changes or updates as needed.  Overall everything is quite simple to use, which is great for most users.  Their customer service and technical support staff are all very friendly and will help you to get whatever you need if you are running into trouble or having questions.

Summary

Overall Excellent Hosting

You'll have a great experience with this company if you choose them for hosting.  They have been providing a great user experience.  They have been around a long time and know how to keep their systems up to date and effective for their users.  Whether you're running a small site or something larger, you'll find what you need.

Pros:

  • Solid state Drives
  • Affordable Prices
  • 99.9% Uptime Guarantee

Cons:

  • No Shared Hosting

 

Read the full expert review Visit Scaleway See plans & pricing

Scaleway Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
50 GB 2 GB Unlimited $3.14 5.9
50 GB 8 GB Unlimited $12.61 6.0
50 GB 16 GB Unlimited $18.92 4.5
300 GB 32 GB Unlimited $25.23 2.8
50 GB 2 GB Unlimited $3.14 3.5
100 GB 4 GB Unlimited $6.30 3.1
200 GB 8 GB Unlimited $10.51 2.8
200 GB 14.6 GB Unlimited $26.63 4.5
400 GB 29.3 GB Unlimited $53.28 2.0
700 GB 58.6 GB Unlimited $95.82 4.5
1000 GB 117.19 GB Unlimited $191.83 4.5
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Server Locations

Paris Amsterdam

A few words from Scaleway

Scaleway is cloud provider offering BareMetal and VPS SSD cloud servers starting at €2.99 /month or €0.006 / hour.

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