4.6
SUPERB!
  • User Friendly
    4.6
  • Support
    4.6
  • Features
    4.6
  • Reliability
    4.7
  • Pricing
    4.4
Write Review Visit Liquid Web

Liquid Web Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $0.00
VPS $15.00 - $135.00
Dedicated Server $99.00 - $189.00
Cloud Hosting $149.00 - $219.00

Availability

100% Uptime

Data Centers

Jackie Webster

Pinned Review

Jackie Webster,
5.0
I've been with Liquid Web for over 5 years and I can't say how much I appreciate their awesome service. Knowledgeable support always is responsive and on target. I host only my own clients (over 50 we...Read Morebsites) on a dedicated server, and all of my clients are extremely pleased with their service. Would highly recommend.Less
John Kuhn
John Kuhn from United States,

Proactive response and great communicators

5.0
My server recently required a hardware fix due to a backend storage problem that LiquidWeb technicians detected. This was completely proactive on their part. Their communication to me when scheduling the server downtime was fantas...Read Moretic. They went out of their way to accommodate my schedule before, during, and even after the maintenance was completed. They are awesome!Less
Asif Ali
Asif Ali from Pakistan,

Here's what I have to say after being on LW for 8 Years!

4.8
I've been with LW for more than 8 years. I have numerous servers at LW hosting my applications along with several services like Security and Backups... There's not a single time I have ever regretted being on LW. Their heroic huma...Read Moren chat support is always really quick, fast, technically awesome, and responsive. They solve queries right away!Less
Sandy Rivers
Sandy Rivers from United States,

Well Protected

5.0
I've been with Liquid Web since before June 2010. Here's why:
- Great customer service: they respond immediately to any request, issue, or questions by text, email, or LIVE ON PHONE.
- Liquid Web protects my server from any pot...Read Moreential virus and will notify me if there was or is current threats and the shields put in place.
- They are consistently updating and maintaining my server.
- Service techs are OUTSTANDING...2nd to none. They have assisted me many times - pointing me in directions that serve my sites to be more efficient and effective.

In my experience, Liquid Web is THE BEST and I wouldn't change for any other. My Server is protected.
Less
Fredrik J.
Fredrik J. from United States,

Good support, overpriced and half of the support it's OK

4.0
Their technical support it's amazing, they are willing to help with any issue related with the servers. Uptime.... from my experience i can say it's there, a 100%

Pricing: Overpriced dedicated servers compared to the competitio...Read Moren. There's no choice for small NVMe storage, instead they keep offering 2TB minimum which is overpriced again. Who needs 2TB? Especially for startup company with couple of websites? So basically to get dedicated AMD with NVMe, we have to pay minimum $400/month

Billing and sales: OK, sometimes they are lost and they can't explain in details what the customer needs or takes them longer to find an answer.

Client portal: It doesn't work half of the time and we are forced to use it (switched from the old one). There are bugs, it's glitching, orders and coupons doesn't go to the cart sometimes...

Account managers: We have account managers if we are resellers (or basically if we spend good amount of money). Seems like they are so busy and they don't have time to answer or help if we need anything. Instead they wait couple of days to answer us, which is too late sometimes. We, the small businesses are working too, if we need help we need it that moment. If we go to the billing department and ask a question, we are transferred to our "account managers" and back in the same circle again, waiting for an answer. It's irritating sometimes.

This is my personal and honest experience.
Less
Nikhil Shah
Nikhil Shah from United Kingdom,

One of the best web hosts around!

5.0
VPS
I have multiple VPS with Liquid Web and have been with them since a very long time. They are five star in all departments and I have had no reason to ever feel dissatisfied with them. The team is knowledgeable, courteous and very ...Read Morevery quick to help. With almost zero downtime I have happy clients and will not change my web hosting company for any reason!!Less

Expert Review

Max Ostryzhko
Max Ostryzhko
Senior Web Developer, HostAdvice CTO

Liquid Web is a popular and highly rated enterprise hosting platform known for providing high availability and scalable hosting solutions.

After receiving a lot of questions about the platform and having used and reviewed many hosting providers, I decided to try them out so I can bring you this no-nonsense review of Liquid Web. And ultimately,  so you can determine if it’s the perfect solution for your hosting needs.

In the rest of this piece, I’ll give you a rundown of the host’s pricing plans, support, user-friendliness, and overall features… and why I’d recommend them to you. Let’s dive in!

 

Liquid Web Review

“When growth finds you, find us”. That simple sentence encapsulates what Liquid Web is all about.

Liquid Web is a web hosting and managed cloud service provider founded in 1997 with the core mission of providing fast, reliable, and scalable hosting solutions to small, medium-sized, and large enterprises.

Liquid Web offers VPS hosting, cloud hosting, and dedicated server hosting all equipped with modern tools and technologies to deliver a fast, scalable, and secure hosting experience to clients.

They offer customizable dedicated servers, lightning-fast VPS hosting and server clusters, plus a team of experts who can help you figure out the hosting solution that best suits your project needs.

Liquid Web currently has over 45,000 customers in 150+ countries, with 10 data centers around the world. They have an excellent TrustPilot rating of 4.6 compiled from 920 reviews.

 

Pros and Cons

Pros

  • 100% uptime guarantee
  • 24/7 experts availability
  • Fast and scalable hosting solutions
  • Comprehensive resource center
  • Versatile hosting plans
  • HIPAA & PCI compliant

Cons

  • Not the cheapest hosting provider
  • Built for tech-savvy users

liquidweb logoLiquid Web is one of the best places to get fully managed hosting with industry’s best support, high availability, global data centers, and top-notch security features to keep your site safe at all times. If you don’t have the time or a server management team to manage your website then check out Liquid Web today.

 

Visit Liquid Web

 

Rating Breakdown

There are a lot of managed hosting platforms in the market today, but how does Liquid Web fare in comparison to them?

Our experts at HostAdvice developed a standardized hosting rating methodology that rates hosts based on how they perform in relation to their competitors. We’ll use this to rate Liquid Web across different metrics so as to get the most accurate representation of the host’s quality in each metric, which helps in deciding the best for your website.

ParameterScoreWhy we gave this score
PRICES7.5Liquid Web’s plans are quite pricey, which is understandable given the kind of features you get. But in relation to similar hosting providers, the prices are actually pretty standard, so I give them a 7.5 rating.
FEATURES9.0Multiple cPanels, Softaculous, Acronis backups, email hosting, Cloudflare, and SSL protection are among the features you get from all of Liquid Web’s plans.

However, the multiple cPanel options (InterWorks and cPanel) are why I rate them very highly at 9.0

PERFORMANCE 9.2Excellent performance – 120 ms average response time, 100% uptime guarantee, high-performance SSD, etc.

The reason I rated them a 9.2 is for their 100% uptime guarantee, which is quite impressive.

USER FRIENDLINESS7.5Nice UI, 1-click WordPress installs, a modern cPanel, and an incredibly intuitive user management dashboard.

Liquid Web is quite user-friendly… However, it’s designed for experts and beginners may have a steeper learning curve. For this reason, I settle with a 7.5.

SUPPORT9.5Liquid Web offers 24/7 support through a vast knowledgebase, phone, live chat email, and socials.

Overall, Liquid Web’s customer support is excellent no doubt, so I give them a 9.5 rating.

Liquid Web Prices & Plans – 2023

Liquid Web offers VPS hosting, cloud hosting, enterprise hosting, and dedicated server hosting as well as CMS and ECommerce hosting, all tailored to scale on demand.

With each plan, you get tetra bits of bandwidth, huge SSD storage and a ton of awesome features (you’ll see under the features section). They also offer a 30-day money-back guarantee subject to their terms of service. They accept different payment methods including credit cards and Paypal.

Let’s now take a closer look at their different hosting packages and what each plan is best suited for.

Dedicated Server Hosting

Charged for 12 months

Plan nameRAMBandwidthPanelNumber of sitesPrice
INTEL XEON 1230V632 GB8TBcPanel

Or

Interworx

n/a$198
INTEL XEON GOLD 6226R – SINGLE64 GB10TBcPanel

Or

Interworx

n/a$261.75
INTEL XEON GOLD 6226R – DUAL128 GB15TbcPanel

Or

Interworx

n/a$411.75

Liquid Web’s INTEL XEON GOLD 6226R – the SINGLE plan is the most popular among the bunch and is best suited for databases, small SaaS, large resellers, multiple apps.

Tip: Liquid Web’s dedicated server hosting plans are designed for small enterprises that handle sensitive data and large traffic. For e.g., large Ecommerce stores, apps, etc.

VPS Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
2GB RAM40 GB10TBcPanel

Or

Interworx

n/a$25
4GB RAM100 GB10TBcPanel

Or

Interworx

n/a$35
8GB RAM150 GB10TBcPanel

Or

Interworx

n/a$45
16GB RAM200GB10TBcPanel

Or

Interworx

n/a$105

All VPS plans give you 10TB bandwidth, multiple cPanels, proactive monitoring, multi-level DDoS protection and so much more. The only difference is in the disk space size.

Tips: Liquid Web’s VPS plans offer scalable hosting resources and are therefore best for businesses that experience exponential traffic growth and data demand. E.g., eCommerce sites, news sites, and big blogs.

Cloud Dedicated Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
INTEL XEON E3-1230 v6408 GB5TBcPanel

Or

Interworx

n/a$149
INTEL XEON E3-1230 v6918 GB5TBcPanel

Or

Interworx

n/a$189
INTEL XEON E5-1650 v4917 GB5TBcPanel

Or

Interworx

n/a$219
Tip: Liquid Web’s cloud hosting plans are great for hosting small apps, websites, resellers, etc.

Managed WordPress Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
Spark15 GB2TBcPanel

Or

Interworx

1$13.30
Maker40 GB3TBcPanel

Or

Interworx

5$55.30
Designer60 GB4TBcPanel

Or

Interworx

10$76.30
Builder100 GB5TBcPanel

Or

Interworx

25$104.30

Liquid Web’s managed WordPress hosting plans come equipped with unlimited email accounts, Beaver builder lie, iThemes Security pro, and a 30-days money-back guarantee.

Tip: These plans are best suited for websites built on WordPress. Want WordPress-tailored hosting on Liquid Pro, you’ll get the best features right out of the box.

WordPress Ecommerce Hosting (WooCommerce)

Plan nameSpaceBandwidthPanelNumber of sitesPrice
Starter30 GB3TBcPanel

Or

Interworx

1$13.30
Creator60 GB5TBcPanel

Or

Interworx

3$55.30
Merchant100 GB5TBcPanel

Or

Interworx

5$104.30

Like the WordPress plans, Liquid Web’s managed WooCommerce plans come with unlimited email accounts, Beaver builder lite and a 30-days money back guarantee…plus Iconic WP, Storebuilder and 14 premium features.

Tip: These plans are designed for WooCommerce stores.

 

Liquid Web Features

Key features

  • Cloud; VPS; Dedicated; WordPress hosting
  • Automatic WordPress installs
  • Free domains and SSL certificate
  • Free CDN
  • 24/7 support

Across their VPS and Cloud Hosting plans, Liquid Web offers varying amounts of CPU cores and disk space (SSD storage) but a fixed bandwidth size of 10TB. For site administration, you get to choose from Interworx, cPanel, or Plesk web pro. You also get a Threat stack defense system, Cloudflare pro, Acronis cyber backups, and premium business email service, amongst other features.

Their WordPress and Ecommerce plans include Beaver Builder lite and Storebuilder (WooCommerce), iThemes Security pro and extra tools for SEO and email marketing, amongst others.

Final: Liquid Web brand review

 

Performance

Liquid web is renowned for its speedy servers and excellent performance, but how well does it perform exactly?

We’ll rate Liquid Web’s performance based on three important metrics namely – speed, uptime, and average website loading time. These are three properties to consider before committing to a host.

Liquid Web promises a 100% uptime guarantee (which is 0.1% higher than the industry average). To measure the server speed and loading time, I ran a test on corporatelaw.jdsupra.com – a website hosted on Liquid Web, using GTMetrix.

These were the results:

The website had an excellent TTFB of 195 ms and an equally impressive fully loaded time of 0.9s. Also,  they had an excellent overall performance of 94%:

Final: Liquid Web brand review

 

Level Of Support

Liquid Web has excellent support with 24/7 availability. The channels are telephone, email, live chat, and of course, a vast knowledgebase. Live chat is available to everyone and the chatbox can be accessed on all pages throughout the site.

Phone Support

You can call Liquid Web’s support team using two telephone numbers – one American line and one Canadian line. The call is free-of-charge and perfect if you need answers to urgent questions or solutions to urgent problems.

Final: Liquid Web brand review

Live Chat

This is hands-down one of the best live chat experiences I’ve ever had. The agent was very quick to respond, polite, and also very helpful.

Final: Liquid Web brand review

Knowledgebase

Explore Liquid Web’s vast knowledgebase to figure out solutions and answers to your questions. They provide a comprehensive list of answers to commonly asked questions as well as articles and tutorials on various topics.

Final: Liquid Web brand review

 

User-Friendliness – Ease of use

Registration

To register and sign up to Liquid Web, you’ll need to first create a user account at https://login.liquidweb.com/signup.

Final: Liquid Web brand review

Fill in the form and click ‘create account’. You’ll be led to your hosting dashboard.

Once you have an account, you can order a hosting plan for your website. If you need guidance, contact the support agent via live chat or phone call and communicate your needs and requirements.

Final: Liquid Web brand review

After paying your invoice, your server will be provisioned and the server manager from Liquid Web will reach out to you with your login details and you can request that some extra features be installed if you so wish.

Liquid Web Control Panel

When configuring your server, you have the option of installing either cPanel, Interworx, or Plesk web pro. The easiest way to do this is through your Liquid Web account. Here’s a step-by-step guide on how to install your cPanel on your user account.

Final: Liquid Web brand review

Installing WordPress on Liquid Web

All Managed WordPress and WooCommerce hosting plans come with WordPress CMS pre-installed. Not just that, the platform takes care of automatically updating WordPress so you can focus more on creating the best content.

Final: Liquid Web brand review

Add an email account on Liquid Web

The process for setting up email accounts on Liquid Web is quite straightforward. For a step-by-step guide on how to create email accounts on Interworx, read this article.

Final: Liquid Web brand review

 

Conclusion: Do We Recommend Liquid Web?

Yes, Liquid Web comes highly recommended if you’re looking for a scalable hosting solution for your growing site. The plans are a bit pricey but rest assured you’ll get all the value you paid for.

Though it’s advanced and a bit complex to use, you have a team of professionals who are always available to offer assistance. Liquid Web has one of the best support teams and the most comprehensive resources center out of the cloud hosts in the market today.

If your site is WordPress-based, then you’re in luck. Liquid Web offers fully managed WordPress hosting plans with tons of features, extensions and plugins to make life easy for you. Same with Ecommerce.

Overall, I thoroughly recommend them!

FAQ

Why should I choose Liquid Web?

Liquid Web is one of the most wanted and top-quality web host companies out there. It provides excellent services, and it is a whole package of great features, performances, and customer support. In other words, this hosting has everything your website needs.

Is Liquid Web safe?

Liquid Web’s expert team works tirelessly to reach a high level of security. It offers many options of security, such as SSL certificates, DDoS protection, PCI compliance, Windows/Linux server protection, or even a firewall for additional security.

Does Liquid Web support more operating systems?

We’re happy to say that Liquid Web proves its excellence by providing more than one operating system. The users can use CentOS, Ubuntu, Debian, Fedora, CloudLinux, and Windows Server.

What is a stencil?

The stencil is one of the many useful tools that Liquid Web provides. The stencil will allow you to create a copy of any site you have and save it for another deployment without redoing all the hard work you’ve put into customizing the site.

What does Liquid Web do?

Liquid Web does a lot more than just hosting your website. Their expert team tends to understand all of your goals and find a specific solution for your business type. By analyzing so thoroughly, Liquid Web became as great as it is today.

Is Liquid Web free?

Unfortunately, you can’t create your website for free. The pricing plans vary from $13.30/month to $699.30/month, depending on the plan you decide to purchase. However, you should keep in mind that this web host provider is not the most affordable one.

Who owns Liquid Web?

Madison Dearborn Partners acquired Liquid Web on July 1, 2021, and has been the sole owner ever since.

What does Liquid Web do?

Liquid Web is a web hosting and managed cloud service provider offering fast, reliable, and scalable hosting solutions to small, medium-sized, and large enterprises.

Is Liquid Web good for beginners?

Liquid Web is quite advanced. It’s more suited for hosting experts and hosting newbies. However, they have 24/7 support to assist you if you have questions or run into issues.

What is Liquid Web’s review on Trustpilot?

Liquid Web currently has an overall score of 4.6 compiled from 920 reviews.

Liquid Web Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
WP Unlimited Unlimited cPanel Unlimited $0.00 4.6 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Cloud VPS 2GB 40 GB 2 cores 2 GB $15.00 4.6 Details
Cloud VPS 4GB 100 GB 4 cores 4 GB $25.00 4.4 Details
Cloud VPS 8GB 150 GB 8 cores 8 GB $35.00 4.9 Details
Cloud VPS 16GB 200 GB 16 cores 16 GB $95.00 5.0 Details
Windows 4 GB 100 GB 4 cores 4 GB $54.00 4.6 Details
Windows 8 GB 150 GB 8 cores 8 GB $74.00 4.6 Details
Windows 16 GB 200 GB 8 cores 16 GB $135.00 4.6 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Intel Xeon 1230 v6 250 GB 4 x 3.60GHz 16 GB $99.00 4.0 Details
Intel Xeon Silver 4208 500 GB 8 x 2.90GHz 16 GB $149.00 4.6 Details
Dual Intel Xeon E5-2620 v3 500 GB 12 x 2.40GHz 32 GB $189.00 3.8 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Intel Xeon E3-1230 v6 408 GB 4 x 3.60GHz 16 GB 5 TB $149.00 4.4 Details
Intel Xeon E3-1230 v6 918 GB 4 x 3.70GHz 32 GB 5 TB $189.00 4.9 Details
Intel Xeon E5-1650 v4 917 GB 6 x 2.40GHz 32 GB 5 TB $219.00 4.4 Details

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