Evaluating hosting providers is something I’ve done extensively as a tech enthusiast and writer focused on digital solutions for online businesses.
Through my experience reviewing various hosting services, I’ve learned that the key aspects to look for include performance, value for money, and ease of use.
When I first looked into InMotion Dedicated Server Hosting, I was intrigued by its blend of customizable features and strong global presence.
Its powerful Intel® Xeon® processors, high-performance SSD storage, and comprehensive support offered substantial value to those needing reliable, scalable hosting.
It also has a very good rating of 4.5 stars from 255 customer reviews on HostAdvice, which suggests a solid reputation for reliability and performance.
But does it live up to these expectations? Read on to find out more about my in-depth review.
InMotion Dedicated Servers offer a range of hosting plans for businesses that require reliable and high-performance solutions.
Below, I’ll break down the two main categories of plans and discuss their subplans in detail to help you make an informed decision.
Plan Categories:
All plans have a money-back guarantee tailored to your specific plan and term. This can be 7, 30, or 90 days, allowing you to test their services with the option for a refund if unsatisfied.
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Aspire | 1 TB | 4 x 3GHz | 16 GB | $124.99 | Details | |
| Essential | 2 TB | 4 x 3.5GHz | 32 GB | $189.98 | Details | |
| CC-1000 | 1 TB | 12 x 3.2GHz | 192 GB | $199.99 | Details | |
| Advanced | 1 TB | 6 x 3.5GHz | 64 GB | $259.98 | Details | |
| Elite | 2 TB | 8 x 3.3GHz | 128 GB | $309.98 | Details | |
| CC-2000 | 2 TB | 48 x 3.2GHz | 256 GB | $549.99 | Details | |
| CC-3000 | 3.2 TB | 64 x 3.2GHz | 512 GB | $699.99 | Details |
Although they do not provide a free trial, the guarantee offers confidence in trying their hosting risk-free.
Accepted payment methods include major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Checks in US dollars payable to InMotion Hosting, Inc., are also accepted, but cash payments are not.
The Aspire Plan is the most affordable entry in the lineup. It has 16GB of DDR3 RAM and 1TB SSD storage, powered by a Xeon® E3-1246 v3 processor (4 cores/8 threads).
This plan includes 1 dedicated IP and 10GB of free backup storage. While it’s suitable for smaller websites and projects, it provides solid reliability and performance for those just starting out or with moderate traffic needs.
The Essential Plan takes a step up, featuring 32GB of DDR4 RAM and a 2TB SSD. With a Xeon® E-2134 processor (4 cores/8 threads), it supports more robust workloads and moderate traffic.
This plan also offers 5 dedicated IPs and 50GB of free backup storage, making it a good choice for businesses needing reliable performance for growing operations.
The Advanced Plan, priced at a higher tier, offers 64GB of DDR4 RAM and dual 1TB SSDs in a RAID-1 configuration for added redundancy. Its Xeon® E-2176G processor (6 cores/12 threads) ensures smooth handling of heavier traffic and resource-intensive applications.
The plan also has 10 dedicated IPs and 100GB of backup storage.
For even greater performance, the Elite Plan includes 128GB of DDR4 RAM and dual 2TB NVMe SSDs configured in RAID-1 for lightning-fast data handling.
It uses a Xeon® E-2388G processor (8 cores/16 threads), making it suitable for high-demand applications. It comes with 16 dedicated IPs and 250GB of backup storage.
The Extreme Plan is built for maximum power, offering 128GB of DDR4 RAM and dual 4TB NVMe SSDs in RAID-1.
The Xeon® E-2388G processor (8 cores/16 threads) easily handles even the most demanding tasks. With 32 dedicated IPs and 500GB of backup storage, this plan caters to businesses needing comprehensive resources.
The CC-1000 Plan is a robust choice for businesses needing enhanced performance, featuring 192GB of DDR4 RAM and dual 1TB NVMe SSDs with RAID-1.
It’s powered by a Xeon® Silver 4214 processor (12 cores/24 threads) and includes 20 dedicated IPs and 1TB of backup storage.
The CC-2000 Plan includes 256GB of ECC DDR4 RAM and dual 2TB NVMe SSDs. Dual Xeon® Silver 4214 processors (24 cores/48 threads) provide exceptional multi-threaded performance.
It comes with 25 IPs and 2TB of backup storage.
The CC-3000 Plan takes power further, with 512GB ECC DDR4 RAM and dual 3.2TB NVMe SSDs in RAID-1. With dual Xeon® Silver 4314 processors (32 cores/64 threads) and up to 10 Gbps unmetered bandwidth, it handles large-scale operations effortlessly.
The top-tier CC-4000 Plan offers unmatched performance with 1024GB (1TB) of ECC DDR5 RAM and dual 6.4TB NVMe SSDs in RAID-1. Dual Xeon® Gold 6530 processors (64 cores/128 threads) ensure unparalleled speed and reliability. It comes with 64 IPs and 4TB of backup storage.
InMotion Dedicated Servers provide an extensive array of plans, from affordable options for small projects to powerful configurations for large enterprises.
A reliable money-back guarantee backs each plan and supports various payment methods, ensuring users’ peace of mind and flexibility.
To give potential users a thorough understanding of InMotion’s Dedicated Server Hosting, I evaluated their performance metrics using two trusted tools: GTmetrix and PageSpeed Insights.
This review provides a glimpse into the server infrastructure’s efficiency, which reflects the level of service users can expect in terms of speed and reliability.
Key Metrics:
The GTmetrix results showcase strong performance, with a high score of 96%, indicating that InMotion’s server infrastructure can handle demanding website needs effectively.
The Largest Contentful Paint (LCP) of 579ms is impressive, suggesting rapid loading of primary page content.
Additionally, the Total Blocking Time (170ms) and Cumulative Layout Shift (0) further demonstrate that users are unlikely to encounter delays or layout issues during page interaction.
Areas for Improvement: While the Fully Loaded Time of 2.8 seconds is competitive, certain factors could be optimized further:
Key Scores:
Detailed Metrics:
Performance Overview: PageSpeed Insights highlights that InMotion’s servers are well-optimized for rapid content delivery. The First Contentful Paint (0.4s) and Speed Index (1.0s) are outstanding, showing visitors can quickly see page content.
The Total Blocking Time of 130ms ensures smooth user interactions without significant delays.
Best Practices and SEO: The Best Practices and SEO scores of 100 and 92, respectively, underline that InMotion’s infrastructure supports not only fast performance but also adherence to modern web standards and search engine optimization, which is critical for businesses looking to maximize online visibility.
Conclusion on Infrastructure Performance: InMotion Dedicated Server Hosting impresses with a robust performance profile and can support high-demand websites and applications.
With reliable uptime metrics and proactive monitoring technologies, their infrastructure ensures minimal interruptions. While there are minor areas for improvement, the overall capability makes InMotion a strong contender for those needing powerful, scalable hosting solutions.
InMotion offers robust support channels specifically tailored for users of its Dedicated Server hosting plans.
Here, I’ll review each support method and share my impressions of their effectiveness, accessibility, and overall quality.
InMotion’s phone support for dedicated server users is available 24/7 and designed for U.S. and international customers.
Accessing this channel is straightforward: dial 1-888-321-4678 for US customers and +1-757-416-6575 for international customers.
The response time is impressive, with most calls answered quickly, often within a few minutes.
The support representatives are knowledgeable and handle complex queries with professionalism. My experience revealed they can assist with anything from server configuration advice to troubleshooting specific issues. This method is ideal for urgent problems where a real-time conversation is beneficial.
InMotion’s chat support is another 24/7 channel that I found convenient and efficient.
You can access chat support directly from your Account Management Panel (AMP) by clicking the Get Support link or visiting the main InMotion Hosting website and selecting the Sales Chat option
When you use InMotion’s chat with sales option, here’s how the process typically unfolds:
After clicking the Chat Now button, you’re presented with options to choose from:
I chose Sales, which required me to fill out a brief form:
However, upon attempting to start a chat, I received the following message: “Unfortunately, the Sales Level 1 Department is currently closed but we will be back online in 7 days 16 minutes and 37 seconds.”
If this happens to you, InMotion offers an alternative. You can fill out a Sales Form below the message, which asks for:
This form allows you to submit your inquiry, and a member of their support team will respond as soon as possible. This method is useful if their chat agents are unavailable but you still need a response.
Upon completing and submitting the form, I immediately received a confirmation email indicating: “Your request (8001792) has been updated. To add additional comments, reply to this email.”
This response set the stage for receiving further follow-up from their sales team.
Eventually, I received a response from Adam BL. The reply came after around 15 minutes, providing relevant information within a reasonable timeframe.
The key details included:
Adam’s tone was professional and inviting, asking follow-up questions about my current hosting setup and specific needs. This demonstrated a genuine interest in tailoring their support and recommendations to my requirements.
The response felt personalized, showing InMotion’s emphasis on client-oriented service.
Email support is perfect for non-urgent issues that require a more detailed response. You can submit a support ticket through AMP or directly email aps@inmotionhosting.com.
I contacted InMotion Hosting’s email support at 4:37 PM with questions regarding their dedicated server hosting. Specifically, I inquired about how their dedicated servers handle traffic spikes, recommended optimizations for uptime and response, and the level of support provided for these configurations.
I promptly received an automated confirmation: “Your request (8001788) has been updated. To add additional comments, reply to this email.”
This immediate acknowledgment reassured me that my request was logged and in line for further review.
Shortly after, I received another automated email providing helpful resources and articles related to my inquiry, such as:
These resources indicated an effort by InMotion to preemptively assist users by directing them to relevant articles.
The email was professional and customer-centric, emphasizing their 24/7 availability and providing links to explore further assistance options.
This proactive approach suggested that InMotion values user self-service while maintaining a strong support structure.
Eventually, I received a response within 23 minutes, at 5:00 PM, which is impressively quick for email support.
The reply was informative and provided detailed insights, including:
The email response was professional, clear, and friendly, with an invitation for further questions. This shows that InMotion Hosting is committed to personalized service and quick follow-ups.
When assessing the user experience of InMotion Dedicated Server Hosting, I decided to dive into the registration process and their control panel interface to provide an honest overview of how easy it is for potential users to get started.
I found signing up for InMotion Dedicated Server Hosting to be relatively straightforward. Here’s a step-by-step breakdown of my experience:
Navigating to the Registration Page: I started by visiting the InMotion Hosting homepage. From there, I selected “Dedicated Servers” from the top main menu and clicked on it.
This led me to a page displaying their range of dedicated server plans. I opted for the Aspire plan under the Standard Dedicated Server Plans category.
Customizing the Order: The next page was well-organized and presented several customization options.
The layout showed four main sections: Hosting, Domain, Billing, and Review My Order. There was also a prompt for existing customers to log into their Account Management Panel (AMP) to complete their order.
The order summary at the bottom provided a clear breakdown of costs and discounts, with an option to proceed by clicking “Continue.”
Domain Name Selection: On the next page, I was asked to choose my domain preferences:
I selected to proceed without choosing a domain and clicked “Continue.”
Billing Details: The billing section prompted me to enter my primary email address, with an option to log in if I already had an AMP account. The page displayed a final order summary to ensure accuracy before proceeding to payment.
Review and Submit: I had one last chance to review my order before finalizing. After confirming the details, submitting the order was straightforward, and I received a confirmation email almost instantly.
Overall, the registration process was seamless and user-friendly. Each step was clearly outlined, making it easy even for users who might not be familiar with setting up dedicated server hosting.
The customization options provided flexibility for technical users, while the interface was straightforward enough for less-experienced customers to navigate confidently.
To assess the ease of use of InMotion’s control panel options, I explored the available features and tools outlined on their website.
This review provides a comprehensive look at both the cPanel and Control Web Panel (CWP) options to help potential users understand how to manage their dedicated server hosting effectively.
cPanel is one of the most popular control panels for Linux-based web hosting, and it’s known for its feature-rich, user-friendly interface.
From the moment you log in, either directly or via the Account Management Panel (AMP), you’re met with a dashboard designed for streamlined server management.
Ease of Use and Features:
The cPanel interface is modern, well-organized, and user-friendly. The left-hand sidebar provides easy navigation, featuring quick access to Tools. This intuitive design allows for seamless exploration of essential functions without overwhelming the user.
This interface is suitable for both beginners and advanced users. The learning curve is minimal due to its organized layout and detailed labels for each function.
CWP is presented as an alternative to cPanel, specifically for those looking for a more budget-friendly option without compromising on essential features.
It supports AlmaLinux and other popular Linux distributions.
When evaluating the Control Web Panel (CWP), I found it an impressive alternative to the popular cPanel, particularly for users of AlmaLinux and other Enterprise Linux-based distributions.
With CentOS no longer being actively developed, CWP steps in as a polished, effective solution for managing self-managed cloud servers.
One of the first things that impressed me about CWP was its intuitive layout. The main navigation is positioned as a sidebar, broken down into sub-sections.
This design helps keep the appearance clean and uncluttered, making it easy to find what you need without feeling overwhelmed.
At the top of the screen, CWP includes quick-access links to important features like:
This thoughtful layout makes it easy to understand and navigate after just a short time of familiarization.
The sidebar’s structure lets users quickly dive into more detailed settings or processes without losing track of their place within the interface.
I found CWP straightforward and user-friendly, especially for those familiar with server management tasks. The dashboard and quick links streamline the process of performing common actions, such as file uploads or system updates, which helps maintain productivity.
The terminal emulator is particularly valuable for advanced users who need more control over their server environment, allowing for direct command-line access without needing an external application.
Both cPanel and CWP provided by InMotion for dedicated server hosting cater to different user needs. cPanel is excellent for those who prefer a highly familiar, feature-rich environment with robust website and server management support. CWP offers flexibility and affordability without sacrificing core functionality.
While CWP is robust and feature-packed, it’s best suited for dedicated use. Trying to run CWP alongside cPanel can lead to redundant disk usage and potential file conflicts, as both panels may attempt to modify the same files.
For this reason, CWP shines when used as a standalone control panel on dedicated servers, providing a cohesive, reliable environment without overlaps.
After thoroughly reviewing InMotion Dedicated Server Hosting, I see it’s a solid choice for businesses looking for reliable and powerful hosting solutions.
With high-performance Intel® Xeon® processors and NVMe SSD storage, InMotion ensures ultra-fast speeds and performance, crucial for handling large-scale applications and sudden traffic surges. The flexibility to customize RAM up to 1TB and the RAID-1 configuration for data redundancy provide an added layer of assurance for users who prioritize both performance and data safety.
The provider’s unmetered bandwidth of up to 10 Gbps and dedicated IP addresses in each plan enhance connectivity and reliability. Additionally, their 24/7 expert technical support—accessible via phone, chat, and email—backs up their reputation for top-notch customer service, ensuring that help is always within reach. Their unique approach to proactive server monitoring and a 2-hour hardware replacement guarantee reflects a commitment to maintaining high uptime and addressing potential issues swiftly.
In summary, if you’re looking for customizable, high-performance, and reliable dedicated server hosting backed by robust customer support, InMotion Hosting is worth considering.
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Free Trial | - | $0.00 | Details | |||
| Aspire | 1 TB | 4 x 3GHz | 16 GB | $124.99 | Details | |
| Essential | 2 TB | 4 x 3.5GHz | 32 GB | $189.98 | Details | |
| CC-1000 | 1 TB | 12 x 3.2GHz | 192 GB | $199.99 | Details | |
| Advanced | 1 TB | 6 x 3.5GHz | 64 GB | $259.98 | Details | |
| Elite | 2 TB | 8 x 3.3GHz | 128 GB | $309.98 | Details | |
| CC-2000 | 2 TB | 48 x 3.2GHz | 256 GB | $549.99 | Details | |
| CC-3000 | 3.2 TB | 64 x 3.2GHz | 512 GB | $699.99 | Details |
| Description | Expert Review |
|---|---|
| Reliable, fast hosting solutions designed for professional business websites. | Read Business Hosting Review |
| Read WordPress Hosting Review | |
| Read VPS Hosting Review | |
| Read Reseller Hosting Review |
InMotion’s dedicated server hosting is ideal for businesses or websites that require high-performance, scalable, and secure hosting. It’s perfect for sites with heavy traffic, resource-intensive applications, and organizations needing robust data protection and compliance measures.
InMotion offers dedicated server customers 24/7 support via phone, live chat, and email. They have specialized teams to assist with technical issues and managed hosting configurations, ensuring quick and expert responses for setup, optimizations, and complex server queries.
InMotion boasts a consistent 99.9% uptime track record underpinned by proprietary hardware monitoring tools that help detect and mitigate potential hardware issues proactively. This contributes to their reputation for reliability and robust performance.
InMotion provides options for cPanel and Control Web Panel (CWP). cPanel is popular for its comprehensive management of websites, domains, and emails, while CWP offers a budget-friendly alternative with extensive server control features.
Yes, InMotion offers a money-back guarantee tailored to the specific hosting plan and renewal terms. This can vary from 7 to 90 days, providing peace of mind for new customers to ensure their chosen plan meets expectations.
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