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1.6
POOR
  • User Friendly
    1.4
  • Support
    1.3
  • Features
    1.6
  • Reliability
    1.6
  • Pricing
    2.0
Write Review
Visit OVHcloud

OVHcloud Reviews and Expert Opinion

A few words from OVHcloud

As Europe’s leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacentres and points of presence spread across the globe.
OVHcloud HomePage Screenshot
Free domain
Money Back: 14 Days

Pricing Range

Shared Hosting $4.51 - $7.91
VPS $6.24 - $23.93
Dedicated Server $67.45 - $765.65

Data Centers

Xiong Vang

Pinned Review

Xiong Vang,
4.2
I have been with this service now for a few months and I noticed there are 2 things about it which impacts the server quality.

At night certain files stop loading properly. I have never seen this o...Read Moren my other accounts elsewhere.

The bandwidth is also questionable. It's VERY fast but sometimes at random times of the week it goes down to a slow 500k which lasts a few 20-30 minutes each occurrence. It so random. Sometimes is very short and sometimes is much longer lasting.

I am not sure if its my script but this has not happened on the other ISP I have been with. It's a developer site with no members so it can't be ddos or any robots causing this. My login and access is not set for public.
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Reviews

Review Language
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Krzysztof Cieleń
Krzysztof Cieleń from Poland,

Terrible Customer Support

2.4
Abysmal customer support. They are absolutely terrible.
Not helpful, rude, and condescending. They closed my ticket without resolving it or checking it thoroughly.
If you count on any customer support whatsoever, stay clear from...Read More OVH.
If you have any problem, be it on their part or yours, you are alone.
Not recommended.
Less
Maik men
Maik men from United States,

They are really bad

1.0
I never thought possible that a company was so bad, in our case we hired a dedicated server with an ip reported as spam to hotmail, that meant, we could not send emails to our users of that email platform, We contacted Microsoft a...Read Morend they informed us that we needed to send proof that OVH had assigned us that IP to out domain name, the confirmation must be by mail in a specific format. "OVH assigned to" domainname "the ip xx, xx, xx, but OVH denied provide any help. Result, we had to move to a new server due to its inability, but not before losing the full monthly cost (at day1) Tickets numbers - 171210, 171212 and 171459.Less
Mark Anderson
Mark Anderson from Australia,
Moved from GoDaddy

Appalling Support. You can be down for days and they do not even respond to your Ticket.

1.6
I had been with another hosting company for over 10 years, but they were getting a bit expensive. Dedicated server and a few VPS servers.
I moved to OVH nearly two years ago now.

Support ? There is none.

Even when it i...Read Mores their issue as a downed hardware issue or in my latest instance, for some reason the Plesk renewal hadn't update. I have been unable to manage sites etc etc for the past Two Days.
No response to my ticket and follow up ticket.

In the end I had to call them and ended up speaking to someone in Singapore. One server is in Canada and two in Australia.
There is No Support or sales office in Australia so don't be fooled.

Bottom line 4 hours after the call still nothing. Totally unacceptable.

Also be aware TTFB is really bad. Can be 6 seconds. Lag time from their Canadian servers is terrible. They are cheap, but not worth it in the long run.

Avoid this mob.
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Yohana Hany
Yohana Hany from Egypt,

Badest ever

1.0
VPS
OVH Badest host I ever seen, support is horrible not help and don't understand what you asking about, my website get attack too much times when I was on OVH, cpanel root changed itself many times, a lot of thing is wrong and no one care
Benjamin Z
Benjamin Z from Canada,

No Refund

1.2
I ordered web hosting and the feature is not what I wanted and the control panel is hard to use. No technical support. Tickets will be answered after 24 hours, but useless. I asked the get refund within an hour. The support said a...Read More "customer" can get a refund with 14 days. But I am not a "customer" since I put my company name when registering. They said a "customer" is considered a natural person. They refused to send a refund.Less
Luke Van
Luke Van from Australia,

Did not cancel my account and kept billing me

1.4
Did not cancel my account when i requested after only hours of signing up. Did not give a refund however said they would. Billed me again. Live chat is useless. Dashboard is slower than dial up internet.
Graham M
Graham M from South Africa,

Scammers! Billed me after a year all my cancelled services REFUSE refund

1.0
VPS
They are giving me canned replies, refuse to help, slow replies. worst host ever!!! 6 years customer, gone. They are a horrible host, their support is bad, their phones are useless, their billign system is sluggish and slow and useless. Just stay away trust me.
Sang Dang
Sang Dang from Viet Nam,

Bad Service

1.0
I ordered 2 dedicated servers and paid with paypal.
But for more than 7 days, I didn't receive any server, My ticket had no response from their service.
Fraser Eales
Fraser Eales,
What is your email address? I work for an OVH competitor in Hosting and will be able to beat the service and price. We offer 52 DC's round the world, in all major regions.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Modern & Innovative Hosting

OVH is based in Canada, but they have data centers throughout the world.  The company actually designs and manages their own data centers, which is quite unique for a hosting company.  They also have innovative network connections, security and other benefits that will help ensure a positive overall hosting experience.

They are focused on offering environmentally friendly data centers that are certified by organizations around the world.  This helps them to build confidence with their customers, and it has been very successful.  They say that 155 out of the largest 1000 European companies have their sites hosted in OVH facilities, which is really impressive.  Overall, this is a great company with  modern facilities that is constantly innovating.

Read More
5.4
DECENT
Rated by Michael Levanduski
  • User Friendly
    4
  • Support
    2
  • Features
    7
  • Reliability
    5
  • Pricing
    9

Uptime & Reliability

Excellent 99.99% Uptime Guarantee

They offer a 99.99% uptime guarantee with a less than 5 minute response time guarantee in the event of a hardware failure.  This should give customers the confidence they need to know that their site will be up at all times.  The added guarantee of the 5 minute response time is nice because it shows that they are planning for those times when the unexpected happens.

The fact that the company uses RAID 10 configuration for their hard disks is also going to help keep sites up and stable.  Of course, this company designs their own world class data centers with redundant power, network and cooling systems so the facility itself will help to avoid any large scale outages.

Features

Quality Features

OVH has many great features.  Their lowest hosting level is a regular or cloud based VPS solution.  It is priced in line with most companies shared hosting options, but you'll have the added power of the VPS, which is nice.  The cloud VPS is slightly more expensive, but still a good deal.  There are several options within each category so you can get exactly what you need without paying extra.

They guarantee CPU power, starting with 2 vCores at the entry level and moving up to 8 for the highest level VPS.  You'll also get guaranteed RAM availability starting with 2 gigs and moving up to 16.  The hard disk space is also very generous ranging from 25 to 200 gigs, all of which are in a RAID 10 configuration for added stability.

One really nice feature is that you can upgrade your hardware specs at any time without having to do any server transfers or things like that.  This helps to keep your website up and running while still giving you plenty of room to grow.

Support

Good Tech Support

Their technical support is on site in their data centers and ready to help you when you need it.  The fact that they have a 5 minute response time for failed hardware is an example of the benefits of this company.  They are also skilled with what they do so they can answer any questions you have or provide help when you need it. They also have a forum and blog to help with ensuring you have the best possible hosting experience.

Summary

Very Nice Hosting Option

This company provides their customers with everything they will need to host any type of site that they want.  There are a lot of different options so you can be sure to get exactly what you need.  Most people are going to be very happy with the level of service they are given with OVH.

Pros:

  • Great data centers
  • 99.99% uptime guarantee (plus 5 minute response time guarantee)
  • Fair prices

Cons:

  • No shared hosting options
  • So many choices may be confusing to customers without hosting experience

OVHcloud Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Personal plan 100 GB Unlimited 5 $4.51 2.7 Details
Professional plan 250 GB Unlimited 10 $7.91 2.8 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VALUE 40 GB 1 x 2.40GHz 2 GB $6.24 3.2 Details
ESSENTIAL 80 GB 2 x 2.40GHz 4 GB $11.97 3.3 Details
COMFORT 160 GB 4 x 2.40GHz 8 GB $23.93 4.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Rise-1 4 TB 4 x 3.50GHz 32 GB $67.45 3.9 Details
Rise-2 8 TB 4 x 4.20GHz 32 GB $77.69 3.0 Details
SP-32-S 4 TB 4 x 3.50GHz 32 GB $81.42 2.2 Details
Rise-3 4 TB 6 x 3.60GHz 64 GB $85.85 2.0 Details
Advance-2 8 TB 6 x 2.40GHz 32 GB $91.98 3.7 Details
Advance STOR-1 8 TB 4 x 2.40GHz 16 GB $98.11 4.7 Details
Advance-3 8 TB 8 x 2.20GHz 32 GB $104.24 3.2 Details
Game-1 1000 GB 6 x 3.80GHz 32 GB $107.58 3.1 Details
GAME-32 4 TB 4 x 4.20GHz 32 GB $109.58 2.0 Details
Infra-1 12 TB 4 x 4.00GHz 32 GB $119.53 2.4 Details
SP-64-APAC 4 TB 4 x 3.50GHz 64 GB $135.70 2.4 Details
EG-32 8 TB 4 x 3.80GHz 32 GB $135.70 3.0 Details
Rise-4 4 TB 16 x 2.40GHz 128 GB $137.46 6.4 Details
Infra-2-LE 1.88 TB 8 x 3.60GHz 32 GB $143.44 2.0 Details
Infra-2 12 TB 8 x 3.70GHz 32 GB $143.44 2.6 Details
GAME-64 4 TB 4 x 4.20GHz 64 GB $148.26 3.1 Details
HOST-64H 4 TB 8 x 2.10GHz 64 GB $154.71 3.1 Details
Game-2 1.88 TB 8 x 3.90GHz 64 GB $155.40 5.9 Details
Advance STOR-2 48 TB 8 x 2.10GHz 32 GB $177.83 4.8 Details
Advance-4 8 TB 16 x 2.40GHz 128 GB $196.23 2.8 Details
HOST-128H 4 TB 8 x 2.10GHz 128 GB $212.72 2.0 Details
Advance-5 8 TB 24 x 2.30GHz 128 GB $239.08 3.1 Details
Infra-3 12 TB 16 x 3.10GHz 128 GB $262.98 3.1 Details
Infra-4 12 TB 24 x 2.20GHz 96 GB $274.94 3.1 Details
mHG-2019 12 TB 8 x 2.10GHz 96 GB $286.12 3.1 Details
MG-256 4 TB 20 x 2.30GHz 256 GB $413.92 3.1 Details
FS-MAX 4 TB 12 x 2.40GHz 64 GB $420.71 7.6 Details
HG-2019 12 TB 14 x 2.60GHz 128 GB $433.15 3.9 Details
FS-48T 48 TB 6 x 2.40GHz 64 GB $441.07 3.2 Details
FS-72T 72 TB 6 x 2.40GHz 64 GB $549.64 5.2 Details
BHG-2019 12 TB 28 x 2.60GHz 192 GB $765.65 2.0 Details

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