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5.0
SUPERB!
  • User Friendly
    4.9
  • Support
    5.0
  • Features
    5.0
  • Reliability
    5.0
  • Pricing
    4.8
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ICDSoft Reviews and Expert Opinion

Pricing Range

Shared Hosting $8.00 - $100.00
VPS $19.00 - $299.00
Website Builder $8.00 - $50.00
SSL $30.00 - $150.00

Data Centers

ICDSoft Awards

Dan and Kelley Young

Pinned Review

Dan and Kelley Young,
5.0
I was a bit unsure about joining ICDsoft at first when I found them in 2006 because they cost a small bit more than the competition. But I was SOOO exhausted with all the crappy hosts I'd been dealing...Read More with for the previous 5 years, and I wanted to try paying slightly more for better service. And I didn't realize that at ICDsoft I would get a significant discount on every domain and hosting account I add after the first - making it a good deal.

Well, I definitely found everything I'm looking for here. I am shocked with the service here. My site is always up. My email is always up. Not just up - but Normal. When I have a question, they answer it (and not with lies or run-around because they don't know what they are talking about). When I'd like help - with something like getting a download of some sql file, or restoring a site I messed up, they help instantly (within 20 minutes) without even questioning it. Oh, and when I need to send email to many members of my group at the same time - it just works!

Before ICDsoft I dealt with things changing all the time when the hosts put in security changes that didn't work after they got hit with problems. One host even disabled my account for 5 days because a hacker from India hacked into their system!.

With ICDsoft, I just don't deal with that crap. So far, not at all!!!! I keep waiting for something to go wrong, and it simply doesn't. Somehow they manage to keep their servers off the spam-block lists without installing all kinds of extra crappy security measures that make life difficult for us users. How they do that, I'll never know - but other hosts should pay them for advice! I did recently have a hacker hack one of my email accounts (our fault) and send out spam. ICDsoft put a hold on outgoing email, notified us, and we were able to get it fixed and back up in minutes.

They also notify us well in advance and repeatedly when something is going to change - like support for an old version of php will be removed. They also let us know when there is a new security concern that we can do something about.

I love their interface. I can find everything I need, and it just simply works. And it's Fast. It's not the regular CPanel, but a proprietary one. Very user friendly.

I was disappointed when they discontinued the affiliate program in 2012 because I did refer clients to them all the time. But I'm also thrilled that they did it because they hit "critical mass". Every other host we used was really good in the beginning, and then swirled down the toilet as word got out and more people signed up. ICDsoft seems to actually care more about the clients they have than just getting new clients.

We upgraded our plan from the cheapest plan to the middle plan a few years ago just because we felt they deserved a few extra dollars for their exemplary service (even though we knew we'd never need the extra space or features). I recommend them as #1 to all of the pet sitting members of our association for their own business websites. Especially now that they offer a new very easy proprietary website tool alongside the other usual options (Joomla, Wordpress, etc).

Thank you ICDsoft for consistently taking one of the major stressers out of my life and off my mind.
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Reviews

Awet Moges
Awet Moges from United States,

Best Goddamn Host on the Internet

5.0
Top notch service at best prices for over 15 years! First, I bought a domain and their hosting services back in 2004 to start a discussion board, the Hyperboreans. In a few years, before Social Media took over, I migrated to blogg...Read Moreing with WordPress software. In this entire time, I have had 99% uptime, and whether I had problems (hack, deluge of bots, etc.), ICDSoft was quick to notify me and correct the problem. Imagine, a customer service that actually does the job - with very little hassle or turnaround.

They are the gold standard for me on the internet.
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Andrea Gomez
Andrea Gomez from United States,

Technical Help

5.0
In the many years I have been an ICDSoft customer, they have never failed to answer my technical questions promptly and completely. This is especially appreciated as my familiarity with operations supporting my domain and site are...Read More a complete mystery to me. I have found that no matter how hard I try to ask a stupid question, I fail. For the people answering my problem, no question is stupid and their patience is infinite. I just want to be safe and well supported. This company does that 100%.Less
Douglas Baxter
Douglas Baxter from United States,

Best hosting support ever!

5.0
I’ve been using ICDsoft for well over a decade and not only do they offer reliable hosting, their Sure Support team is amazing. The support response time is amazingly fast and they are always able to answer any of our questions or resolve any issues we may have.
Sonya W
Sonya W from Canada,

Truly Great Service

4.8
VPS
I've been with ICDSoft for almost 10 years now and I am CONSISTENTLY blown away by their incredible customer service. I'm not an expert or big customer by any means, and they always take the time to respond helpfully. I very rarel...Read Morey write online reviews, they really just are THAT GOOD. ICDSoft is a treasure, long may they prosper!Less
Mark Wolfinger
Mark Wolfinger from United States,

Great support

5.0
I have been using ICDSoft since 2002 and they never disappoint. No matter how simple or complex, the support team has provided rapid and helpful support. I highly recommend them for hosing a website.
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Quality hosting from a well run company

ICDSoft has been in business sine 1993, but they started out as a software development company.  In 1999 they expanded the business to include shared web hosting, and have since grown from there to offer additional hosting options as well, including VPS.  They market themselves as one of the most financially stable web hosting companies in the world.

This is clearly done because of the fact that so many other hosts have been bought and sold over the years, which has made a lot of webmasters tired of constantly being moved around.  Regardless of their financials, they do offer good, reliable hosting to people from around the world.  Their data centers are located in teh US, Hong Kong and Germany, which gives you some great options to choose from. Their Hong Kong data center is over 350,000 square feet, making it the largest internet service data center in the world.

This company has a written spam prevention policy that will get your services canceled if you are found sending out spam messages, so any email marketers will want to be careful of this.

Read More
8.8
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    8
  • Support
    9
  • Features
    8
  • Reliability
    9
  • Pricing
    10

Uptime & Reliability

Good stable hosting for basic websites

ICDSoft focuses mostly on entry to mid level websites, which often don't have too high of demands on the servers.  As long as they don't oversell the shared servers, downtime isn't often too much of a concern.  This company clearly does not oversell and does a great job at keeping their sites up and running well.

All of their data centers are kept in great shape, which helps to ensure there are no problems related to power or network connections going down.  This is another reason why their customers seem to be very happy with the overall relaibility of their services, despite the fact that they don't make any obvious uptime guarantees.

They do post their actual uptime for all servers, which stands at 99.997% as of writing this review.

Features

Mostly standard features for their hosting

The services provided by this company are all fairly standard at each level.  Since they are not focusing on high end websites, however, this is likely more than enough for most of their customers.  Their shared hosting services all provide easy isntallation of things like WordPress and also give you plenty of disk space and bandwidth for all your needs.

VPS services are all well maintained and housed on servers that are plenty strong enough to give you the performance that you need.

Support

Great customer support

If you run into any type of issues with your hosting, you will want to submit a support ticket.  These tickets are monitored 24/7/365 and have a guaranteed response within 15 minutes.  Once they pick up your ticket, they do a good job at getting just about any issue resolved right away.

In addition to their technical support, they also offer many different self-help documents that will help keep you up and running and also help you to learn more about your hosting in general.

Pricing

Great pricing for good services

Each hosting package seems to be slightly lower in price than what you would expect from another company.  Despite this, however, they still do offer good services.  In fact, there are some surprisingly great deals from this company.  Most of the reviews and comments on social media sites and other platforms have commented on what a great deal they offer at every level.

Summary

Nice hosting from an established company

ICDSoft offers a great service to all their customers.  While they don't have higher end options like dedicated hosting, they do a good job with what they are offering.  Most customers will be very happy with the services and have very little to complain about.

Pros:

  • Well established company
  • Low prices
  • Reliable hosting
  • Data centers around the world

Cons:

  • Company is not exclusively a hosting company
  • There have been some users who complained about site loading speed

ICDSoft Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
ECONOMY 10 GB 500.02 GB 1 $8.00 9.5 Details
BUSINESS 100 GB 5 TB 1 $10.00 10 Details
BUSINESS PLUS 150 GB 10 TB 1 $50.00 9.9 Details
BUSINESS (HONG KONG) 100 GB 1 TB 1 $20.00 9.6 Details
BUSINESS PLUS (HONG KONG) 150 GB 2 TB 1 $100.00 9.9 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
SmartVPS 15 GB 2 x 2.60GHz 4 GB $19.00 9.9 Details
SmartVPS Pro 40 GB 4 x 2.60GHz 6 GB $49.00 9.9 Details
Startup 50 GB 2 x 2.30GHz 4 GB $49.00 9.9 Details
First Class 200 GB 2 x 2.30GHz 8 GB $99.00 9.9 Details
Ultimate 1 TB 8 x 2.30GHz 32 GB $299.00 9.9 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Economy 10 GB $8.00 9.9 Details
Business 100 GB $10.00 9.9 Details
Business Plus 150 GB $50.00 9.9 Details

SSL Plans

Plan Name Features Warranty Price Score
Geotrust RapidSSL®
Validation type - Validation
Single Subdomains secured
1-year Validity options
Static Site seal
Level of encryption - up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 5 Days
$10,000.00 $30.00 9.9 Details
Geotrust QuickSSL® Premium
Validation type - Validation
Single Subdomains secured
1-year Validity options
Dynamic Site seal
Level of encryption - up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 5 Days
$100,000.00 $150.00 9.9 Details
Sectigo Essential
Validation type - Validation
Single Subdomains secured
1-year Validity options
Dynamic Site seal
Level of encryption - up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 25 Days
$10,000.00 $35.00 9.9 Details
Sectigo Essential Wildcard
Validation type - Validation
Unlimited Subdomains secured
1-year Validity options
Dynamic Site seal
Level of encryption - up to 256-bit
99% Browser compatibility
Browser security lock
Free Revocation & replacement
Free refund - 25 Days
$10,000.00 $150.00 9.9 Details

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