Expert Overview
Quality hosting from a well run company
ICDSoft has been in business sine 1993, but they started out as a software development company. In 1999 they expanded the business to include shared web hosting, and have since grown from there to offer additional hosting options as well, including VPS. They market themselves as one of the most financially stable web hosting companies in the world.
This is clearly done because of the fact that so many other hosts have been bought and sold over the years, which has made a lot of webmasters tired of constantly being moved around. Regardless of their financials, they do offer good, reliable hosting to people from around the world. Their data centers are located in teh US, Hong Kong and Germany, which gives you some great options to choose from. Their Hong Kong data center is over 350,000 square feet, making it the largest internet service data center in the world.
This company has a written spam prevention policy that will get your services canceled if you are found sending out spam messages, so any email marketers will want to be careful of this.
Uptime & Reliability
Good stable hosting for basic websites
ICDSoft focuses mostly on entry to mid level websites, which often don’t have too high of demands on the servers. As long as they don’t oversell the shared servers, downtime isn’t often too much of a concern. This company clearly does not oversell and does a great job at keeping their sites up and running well.
All of their data centers are kept in great shape, which helps to ensure there are no problems related to power or network connections going down. This is another reason why their customers seem to be very happy with the overall relaibility of their services, despite the fact that they don’t make any obvious uptime guarantees.
They do post their actual uptime for all servers, which stands at 99.997% as of writing this review.
Features
Mostly standard features for their hosting
The services provided by this company are all fairly standard at each level. Since they are not focusing on high end websites, however, this is likely more than enough for most of their customers. Their shared hosting services all provide easy isntallation of things like WordPress and also give you plenty of disk space and bandwidth for all your needs.
VPS services are all well maintained and housed on servers that are plenty strong enough to give you the performance that you need.
Support
Great customer support
If you run into any type of issues with your hosting, you will want to submit a support ticket. These tickets are monitored 24/7/365 and have a guaranteed response within 15 minutes. Once they pick up your ticket, they do a good job at getting just about any issue resolved right away.
In addition to their technical support, they also offer many different self-help documents that will help keep you up and running and also help you to learn more about your hosting in general.
Pricing
Great pricing for good services
Each hosting package seems to be slightly lower in price than what you would expect from another company. Despite this, however, they still do offer good services. In fact, there are some surprisingly great deals from this company. Most of the reviews and comments on social media sites and other platforms have commented on what a great deal they offer at every level.
Summary
Nice hosting from an established company
ICDSoft offers a great service to all their customers. While they don’t have higher end options like dedicated hosting, they do a good job with what they are offering. Most customers will be very happy with the services and have very little to complain about.
Pros:
- Well established company
- Low prices
- Reliable hosting
- Data centers around the world
Cons:
- Company is not exclusively a hosting company
- There have been some users who complained about site loading speed
