HostSailor Reviews and Expert Opinion

Based on 78 reviews in 2 languages
8.7
GREAT

Customer score for HostSailor

  • Reliability
    8.5 / 10
  • Pricing
    9.2 / 10
  • User Friendly
    8.8 / 10
  • Support
    8.7 / 10
  • Features
    8.4 / 10

Detailed Scores / Summary

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I want to thank for your perfect services

Hostsailor is the best place to buy servers and domain with a perfect speed, knowledgeable support, and cheap prices.
Joseph Brooks

Published on May 26, 2018
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10

Scam company

Scam company. It treats their customers like a garbage.
On May 1st in the evening I ordered a VPS.
In the morning on May 3d I go... Read More
Vitaliy Krasko

Published on May 7, 2018
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0

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Vitaliy Krasko
Russia
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
4.4

Scam company

Service used: VPS - Mini
Scam company. It treats their customers like a garbage.
On May 1st in the evening I ordered a VPS.
In the morning on May 3d I got a service suspention notification. Reason: "Hosting Child Porn". But I didn't hosted any porn on m...Read More
 
 
 
 
user avatar
Khalid
Due to the nature of this matter, our abuse team do not take chances on such cases and therefore must take immediate action, at this moment after further investigation we did receive an abuse report from a Dutch authority on the 2...Read More
user avatar
Vitaliy Krasko
> our abuse team do not take chances on such case

Any normal hoster after receive abuse report gives the client some time to fix the problem. Usually 12 hours or 1-3 days . Also any hoster provides full abuse report including e...Read More
user avatar
Khalid
We always give 48hrs, however due to the nature of the abuse report it is not possible to leave such content online, we did forward you the full abuse report, that being said we have not ignored you at all, we tried to contact you...Read More
user avatar
Vitaliy Krasko
Dude, you really, really stupid. Why you try to excuse when it is obviously, that you are guilty? Instead of admitting your guilt, you behave like idiots.

I DIDN'T HOSTED ANY PORN. ARE YOU UNDERSTAND???
I don't care what you f...Read More
user avatar
Khalid
I am afraid we can not discuss this over here, if you feel that you need to discuss this you can bring it up with our team that tried to contact you several times, due to the nature of the abuse report this case is now closed and we will not be able to respond to you on here anymore.
user avatar
Vitaliy Krasko
Goodbye fraudsters :) I hope others will read this review and will not order your hosting.
stanislav khizhnyak
Netherlands
  • Reliability 8.0
  • Pricing 10
  • User Friendly 6.0
  • Support 10
  • Features 6.0
8.0

Nice hosting for personal use

Service used: VPS - Mini
I ve been using this for about six months and generally it's pretty good. Good price and support, Web interface is not the best and software is not newest but im using host sailor for my personal needs only so there is no problem with it. I'd recomment to try it out.
Baker Saihi
Algeria
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Fast VPS

Service used: VPS
In simple and clear words I can say that I love HostSailor. HostSailor is of the leading hosting company nowadays. I have tested many VPS providers that everybody know, but I find that HostSailor is the best ever

they have a Ch...Read More
Dara Gore
Ukraine
  • Reliability 2.0
  • Pricing 10
  • User Friendly 10
  • Support 2.0
  • Features 2.0
5.2

Hostsailor s*ck.

Service used: VPS - Mini
Frequent drops of services both client and their own. The user panel is immediately unavailable.
Responses of support about "the problem has already been eliminated" and the inability to withdraw money from the balance.
I do not recommend it.
HostSailor
Dear Dara Gore, we are sorry to hear that and based on our investigation on your account we have came to the conclusion that the server you were hosted on was not down during the two months you been reporting issues, and that your...Read More
James Oladimeji
Nigeria
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Amazing hosting site so far

Service used: VPS - Lieutenant
This is my 10 years in web development experience and I have used different web hosting package raging from share hosting to VPS and truthfully I'm not satisfied with the hosting site until last three months I got to find out abou...Read More
John Slick
Singapore
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Professional Scam

Service used: VPS - Sailor
This is the worst hosting website to order from, what ever is in their policy page is not true and the "30 days Money Back guarantee" is a scam they will make you wait and wait until you open a PayPal dispute and at the end they w...Read More
HostSailor
I am very sorry to hear about your bad experience, after looking into your account we found out that you applied for a refund and we accepted the refund stating that our refund policy allows the money to be refunded within 5-10 bu...Read More
user avatar
John Slick
You are lying.. it was more than 10 days that's why I opened the dispute and your reason to win the dispute is telling PayPal staff that you terminated my account cause I did abuse your service. WOW... stop lying cause of a $1.99
HostSailor
Not at all, the issue is on your side I'm afraid because you can not differentiate between "working days" and "normal days" we clearly said more than ONCE its working days, and if you couldn't wait 1-2 more days then I am sorry fo...Read More
user avatar
John Slick
Whatever! 10000% SCAM period.

Typical HostSailor Prices

Service Monthly Price Range
Shared Hosting $0.95 - $9.45 5 plans
VPS $1.99 - $57.99 10 plans
Dedicated Server $79.99 - $192.99 5 plans
The Services & Prices are taken from hostsailor.com

HostSailor Expert Review 2018

Written by: Michael Lavnduski

HostSailor Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9.5 / 10
9
Rated by Michael Lavnduski

Innovative Hosting Based in Dubai, UAE

HostSailor is a hosting provider that is primarily focused on mid to high end hosting solutions, though they also have some good shared hosting options for those who just need a normal website hosted. They are based in Dubai, UAE, which is one of the fastest growing areas in terms of web development, tech firms, and other similar industries.

While based in Dubai, they have their equipment in a variety of datacenters. The data centers are owned by other parties, but are all very modern with redundant network connections, power, cooling, and other features. The main datacenters are in Amsterdam, and Bucharest, Romania so people from throughout Europe and Asia can benefit from their quality hosting services.

Uptime & Reliability

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9

Very Reliable Hosting Provider

The hardware used in this company is quite good, which helps to keep everything operating at all times. They offer a 99.9% uptime guarantee, and a 100% money back guarantee for those who aren’t happy with the level of service. Thanks to the great datacenters that they operate in, there is also very little risk of having any type of outage due to power, hardware failure, network issues, or anything of that sort.

Features

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9.5

Premium Quality Features

Across the board for all their hosting services they use premium quality hardware and offer plenty of great features. Starting with the shared hosting options, customers will benefit from the use of solid state drives in all the servers. They also have access to cPanel, and the servers are powered by Linux. One of the best features here is that customers get 20 GBPS DDoS protection included with their hosting account, which will help to protect from most types of attacks.

When you move up to the VPS level you can choose from Xen, KVM, or OpenVZ, which gives you plenty of options to get exactly what you need. You’ll also be able to choose from either traditional hard drives or solid state drives. The dedicated servers have plenty of power to run most types of larger sites, and they use servers made by HP, Dell, and Supermicro, all of which are known for quality.

Support

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9

Very Responsive Support 24/7

The support teams are staffed 24/7 and are more than happy to help you with any type of trouble you might be having. They don’t own their own datacenters, so when there is a need for ‘hands on’ work, they will have to act as a go-between, but they do a good job at identifying and getting issues fixed quickly. They do have a good FAQ to provide users with information, but there is no knowledgebase or other self-help information. Overall, however, the support provided is very good.

Pricing

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8.5

Reasonable Pricing at All Levels

The pricing from Host Sailor is surprisingly affordable given the features that they provide. The shared hosting options start at just $.95 per month, which is very low for solid state drive hosting. The top end shared option is $9.45 per month, which is still a good deal for what you are getting. The VPS options start at $1.99 per month, which again is extremely low for what you are getting. Prices get as high as $38.99 per month for their normal VPS hosting.  The prices on their dedicated servers will depend on where the server is located, and which type you choose. They generally run from around $40 to over $200 per month.

User Friendly

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9

Easy to Use but Lots of Options

Everything with this company is easy to use, even if you don’t have much experience with hosting. They have the cPanel control panel, which is the industry standard that most people will be familiar with. The one difficulty with this hosting provider is that they have so many different options to choose from that it can be hard to pick the right one. Also, since the prices are similar for both VPS and shared hosting, that can make it even more confusing to those who don’t have a lot of experience with hosting.

Summary

One of the Better Hosting Providers in the Region

There are a lot of hosting companies to choose from in Europe and the surrounding region, and this one is one of the best. They have a lot to offer, and can meet the needs of almost all levels of users. The stability is great, and they are very helpful with getting people anything that they need to successfully run their sites.

Pros:

  • Very Reliable Hosting
  • Affordable Price Points
  • Solid State Drives Available

Cons:

  • So many options it can be confusing
Read the full expert review Visit HostSailor See plans & pricing

HostSailor Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
1 GB 500 TB Unlimited $0.95
5 GB 1000 TB Unlimited $2.45
10 GB 1.5 TB Unlimited $4.45
20 GB 2 TB Unlimited $6.95
30 GB 2.4 TB Unlimited $9.45

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
15 GB 1 x 3.30GHz 256 MB $1.99
25 GB 1 x 3.30GHz 512 MB $2.99
45 GB 2 x 3.30GHz 1 GB $4.99
75 GB 3 x 3.30GHz 2 GB $9.99
120 GB 4 x 3.30GHz 4 GB $19.99
180 GB 4 x 3.30GHz 8 GB $38.99
30 GB 2 x 2.60GHz 512 MB $6.99
60 GB 4 x 2.60GHz 1 GB $14.99
120 GB 8 x 2.60GHz 2 GB $28.99
240 GB 16 x 2.60GHz 4 GB $57.99

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
1 TB 4 x 3.40GHz 8 GB $79.99
2 TB 4 x 3.60GHz 8 GB $88.99
4 TB 12 x 3.40GHz 16 GB $127.99
4 TB 16 x 2.40GHz 32 GB $146.99
6 TB 16 x 2.40GHz 64 GB $192.99
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Server Locations

Amsterdam Bucharest

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