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2.3
POOR
  • User Friendly
    2.2
  • Support
    2.2
  • Features
    2.3
  • Reliability
    2.2
  • Pricing
    2.4
Write Review
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BigRock Reviews and Expert Opinion

Pricing Range

Shared Hosting $0.95 - $8.02
VPS $16.09 - $257.74
Suneil Singh

Pinned Review

Suneil Singh,
4.4
I have been using BigRock for last 3 years and I can that they are reliable and affordable web hosting service provider. There are many web hosting provider few are very costly while other provide web...Read More hosting at cheap price but not provide the quality service. But, You can rely on BigRock if you are looking for quality web hosting service at affordable price.Less

Reviews

Rahul bharsadiya
Rahul bharsadiya from India,

Once you buy domain you will start receiving so many calls for website n all

1.4
Bigrock, my first experience with them is really worst, I Purchased a domain with them within 2 days I have start getting calls, Atleast 10 calls a day for website.
Our data is sold to so many agency.
You guyz should close your ...Read Morebusiness.
We are a website designing agency, have purchased more the 300 domain from GoDaddy in last 2 years, But never got such marketing calls.
Am warning you guyz, I should immediately stop receiving calls from all your stupid vendors.
Or else I will take this matter to Twitter, I have recorded all the calls from your marketing vendors.

rbharsadiya6@gmail.com
The above email id has been used to buy the domain.
Less
BigRock
BigRock,
Hey Rahul, we are extremely sorry for the inconvenience. Can you please share your contact number
? We will have one of our assistants address your query immediately.
Rahul Bharsadiya
Rahul Bharsadiya,
9619049975 this is my contact number
Rahul Bharsadiya
Rahul Bharsadiya,
9619049975 is my Contact Number
Partha Sarathy
Partha Sarathy from India,

Utterly disappointed with hosting service

1.0
I have been using hosting service for past three months...but utterly disappointed...i have hosted three word press sites and never these sites functioned properly....every time customer service talks about malware and we doubt th...Read Moreat these malwares were injected by them to sell security services, back up services....they talk loudly about customer service...it is too slow and not useful at all.Less
BigRock
BigRock,
Hey Partha,

We are extremely sorry to hear about this. At BigRock, we ensure that there is total transparency between customers and our offerings. Can you please share your contact details with us? We will ensure that our team of experts helps you out with this.
Rimpy Yadav
Rimpy Yadav from India,

Cheat Company

2.8
I Booked a Reseller Plan by Clicking the A advertsiement Banner Hosting Sale 50% off for 2 Yeras. Mid of the yray they sent a mail that prices has been increased and demanded the more money almost the discount which was given i ha...Read Mored lost in this price.
Again at the time of Renewal they offered the Time bounded Discount of Rs approx 3000/- As my Reseller Hosting plan exiry was on 31st Dec they offered discount if i renew my Reseller Hostingby 20th Nov.
On 20th Nov at 9 PM when i tried to pay online through my Pannel for renewal no Discount was there and i paid full ammount as this was 9 PM and thier Support was off. As i had no other option and i paid the undiscounted price.
My question to the company was that if they offered me discount why that was not implimented to my auto renewal ? but the Lady on Telephonic support who attended my call simply refused me by saying that if you confirm the renewal by Telephone or mail then only we can offer the discount. These are simply tricks.....to make reseller fool.....
I will surely move out from Big Rosck Hosting. Its Not BIG ROCk Its BIG CHEAT i will say.. Its not the matter of Rs 3000/- It is matter of words what you say to your clients.....
Less
BigRock
BigRock,
Hey Rimpy,

We are extremely sorry to hear about this. At BigRock, we ensure that there is total transparency between customers and our offerings. Can you please share your contact details with us? We will ensure that our team of experts helps you out with this.
arzun kr
arzun kr from India,

Speed and consistency is an issue for VPS hosting

2.2
VPS
I have purchased VPS hosting for my e-commerce website. But the website speed keeps fluctuating most of the time and is often very slow. Even support team is not able to help much
BigRock
BigRock,
Hey arzun,

Really sorry for the experience. Can you please share your BigRock iD and contact details with us? We will have one of our experts attend to your issue immediately.
Vishal R

Literally bad experience

2.8
VPS 1
I buyed 2year com domain and 1 year of advanced shared Linux hosting, well was happy for buying at bigrock in start, later I started regrating due to there marketing things!!
I started getting calls and messages from various IT S...Read Moreervices from the day I buyed(really annoying as it happens 4-5 times a day) , I am really fed up with it, our details are used too much in marketing purposes.
And not worth buying too
My cpanel had issues with accessing terminal, which I got solved when I live chatted with them !!
But within 24 hours, the issue was back again and I'm unable to access it :(
And cpanel is also seems to be bit limited
It's been 20 days I buyed, so I don't have much experience with them ...
Hosting and all seems to be good now, I hope the same to continue without issues in future.
There services state unlimited resources and all but there terms and conditions are really gonna hurt 😑 Too much restrictions
But renew prices too gonna hurt
Literally too much than all !!!
And reviews out here really makes me scared after reading🙄
Less
BigRock
BigRock,
Hey Vishal,

Extremely sorry for the inconvenience. Can you please share your contact details and BigRock ID with us? We will have one of our experts address your issue immediately.
Vishal R
Vishal R,
Happy you see your reply, u can contact me by mail on mrvishal2k2@gmail.com or you can contact me on Telegram with username mrvishal_2k2
Jaimish Patel
Jaimish Patel from India,

F*cking Service

1.0
They give us 1Gb Storage in cloud plan, and not given proper service, and thay settle with every review site like as host advice, and they misguide using with review websites so beware against hostadvice and bigrock also.
BigRock
BigRock,
Hello Jaimish,

We are extremely sorry to learn about your issue. Can you please share your BigRock ID and contact details with us? We will help you address your problem with hosting.
Rohit Prabhu
Rohit Prabhu from United States,

Good domain and hosting company with laid back support

3.8
Recommended only if you want to go for domains. They can be expensive for some as they don't come cheap.

Support team takes so much time to answer that you do not feel like waiting. I had to contact them through Google and the...Read Moren somebody answered there and internally asked the support team to help me. They are helpful and solve domain transfer queries soon, but you really have to hold your patience.

I also wanted to renew my hosting but did not know the charges. Again the same problem. Support did not know my renewals since the account manager was not available. They took time but helped me with my renewals. Business is good and hosting also, but these issues keep cropping and you feel lost and helpess at times.
Less
BigRock
BigRock,
Hello Rohit,

Thanks for the review. We at BigRock try to respond to and resolve all the queries that we get. We understand your situation and we would like to help you address this recurring issue. Can you please share your BigRock ID and contact details with us?
krishan Singh
krishan Singh from India,

Customer support care and Domain

1.0
VPS 2
Customer support care and Domian hosting is worst ever seen in history. Call disconnected by the tech support without helping and it takes a lot to get connected again.
BigRock
BigRock,
Hello Krishan,

We are extremely sorry to learn about your issue. Can you please share your contact details and BigRock ID so that we can address the same?

Expert Review

Craig Timmins
Craig Timmins
Hosting Expert

Overview

Affordable Hosting With Basic Features

With prices starting at rock bottom an confidence boosting uptime guarantee's and 30-day money back guarantee's you can see why Big Rock Hosting tempts plenty of host seekers from across the World. If you are a bigger company that required advanced features and services to cope with high traffic demands then you may need to shop around, but for those looking to cash in on a great price that offers basic hosting and domain features then you can't go far wrong with BigRock.

Why Choose BigRock Hosting?

  • Very low prices
  • Service backed-up by guarantees
  • 24 hour support
  • Simple web building tools

Want to know if BigRock Hosting is right for you?

Let's check it out.

Read More
8.4
SUPERB!
Rated by Craig Timmins
  • User Friendly
    8
  • Support
    9
  • Features
    7
  • Reliability
    9
  • Pricing
    9

Reliability

99.9% Uptime on VPS Hosting

Generally BigRock Hosting is reliable and rarely has any issues. The servers are mostly USA based and are solid to the core which makes the network impeccably strong. They do offer a 99.9% uptime service on VPS Hosting, and looking around at reviews you don't come across any downtime problems for shared hosting or specialised hosting either.

All this talk is backed up by a 30-day money back guarantee so if you aren't 100% happy with the service and feel it lacks any kind of transparency then you can get your money back.

Features

3 Main Plans With Unlimited Space & Bandwidth

There are 3 main hosting types that are offered with Big Rock and they are Shared hosting, Specialized hosting, and Reseller hosting, all tailored to a different type of customer. With each hosting plan you get a great deal of basic features, but don't expect any of them to really wow you as they are standard web building features.

You standard mid-range shared hosting plans come with unlimited bandwidth, space, 5GB of database space, CPanel, and unlimited transfer. Many features are missing from the Essential plan but as this is the cheapest option of just over $2 per month you can see why it is stripped back so much. Nonetheless its a great plan for beginners.

[features_table]

Support

Solid Tech Support & Customer Service

Now many people may feel that because the company is based in Indian, that there must be some catch to the prices and the service offered. The simple fact is that BigRock are genuinely a decent company that offer a 24/7 support service to its customers. With live chat and phone support available around the clock, and qualified technicians on hand to help you solve a problem, you are in good hands.

There are also a few extra support options such as a knowledge base packed full of articles and tutorials on everything you need to know about hosting, maintaining and marketing your website.

  • 24/7 support
  • Live chat and phone
  • Qualified agents
  • Knowledge Base
  • Email

Pricing

Rock Solid Hosting For Little Money

When it comes to pricing there are many price bands you will see, for example with Shared Hosting comes a number of different sub-plans, and then under that a number of different prices depending on the length of time you want to commit to, so it can get somewhat confusing.

In your typical shared hosting plan you have the option to go with a Linux or a Windows setup, with Linux plans being the slightly cheaper of the two. Therefore if you wanted to take out a Linux plan for a minimum 1 year term you would pay $4.29 per month. However, if you decide to commit to a 10 years plan you could save BIG TIME, as the price comes down to $3.49 per month.

The cheapest plan comes in as low as $1.59 per month when you go for a 10 year plan.

User-Friendly

CPanel Comes as a Helping Hand

Every hosting that comes with CPanel as part of the package is always a user-friendly hosting company in my book. The very fact that CPanel becomes a portal to many different areas of your hosting makes it easy to navigate your way around to databases, email forwarders, and sub-domains (to mention just a few tools you can get to).

If that's not all, you can buy a domain from BigRock as well, so this ties in nicely with your hosting plan.

Summary

A Basic Service Full of Class

BigRock act as a very affordable way of getting your website hosted, with plans that start from as little as $1.59 per month. They may not be for everyone, and by that I mean they are more focused on helping smaller businesses and individuals as some of the more robust advanced features are missing from the hosting plan line-up.

With a strong support area, decent features, and guarantees to give you that confidence boost, BigRock really do a great job in this sector.

Pros

  • Affordable
  • 24/7 Support
  • 99.9% Uptime
  • Good discounts for yearly purchases

Cons

  • Based In India (Which could put people off)
  • The Essential plan hardly has any features or high specs

BigRock Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Essential (Windows) 500 GB 2 TB cPanel Unlimited $0.95 2.0 Details
Premium (Windows) Unlimited Unlimited cPanel Unlimited $3.68 5.2 Details
Business (Windows) Unlimited Unlimited cPanel Unlimited $7.86 6.0 Details
Pro (Windows) Unlimited Unlimited cPanel Unlimited $8.02 2.0 Details
Starter (Linux) 500 GB 2 TB cPanel Unlimited $0.95 3.3 Details
Advanced (Linux) Unlimited Unlimited cPanel Unlimited $2.56 7.3 Details
Business (Linux) Unlimited Unlimited cPanel Unlimited $4.16 2.3 Details
Pro (Linux) Unlimited Unlimited cPanel Unlimited $5.77 2.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
1 20 GB - 512 MB $16.09 3.2 Details
2 30 GB - 768 MB $24.15 2.0 Details
3 40 GB - 1 GB $33.81 4.5 Details
4 60 GB - 1.5 GB $46.70 2.0 Details
5 80 GB - 2 GB $61.20 4.5 Details
6 100 GB - 2.5 GB $80.53 4.5 Details
7 140 GB - 3.5 GB $101.48 4.5 Details
8 200 GB - 5 GB $149.81 4.5 Details
9 260 GB - 6 GB $193.30 4.5 Details
10 350 GB - 8 GB $257.74 4.5 Details

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