I've been with 23sp.com for more than 10 years now and I was never disappointed in the quality of their customer service. I'm not one to rant and rave about companies, but they deserve the highest accolades for how reliable the service is, too!
34SP.com Reviews and Expert Opinion
Pricing Range
| Shared Hosting | $10.87 |
| VPS | $13.61 |
| Website Builder | $4.03 |
| Resellers | $47.80 |
Data Centers
Pinned Review
I have been hosting all my sites at 34sp due to their reliability and speed and they being local ie based in UK. Their call times for support are amazingly fast and have never been on hold for more th...Read Morean 3 mins. Apart from commercial products, they also offer free Wordpress Hosting to UK charities which is very generous of them. And just because you are a charity, they continue to offer same excellent support as their paid customers. I know this as I have both commercial clients and charity clients hosted at 34sp.com. Hence I would totally recommend them to any UK based website. If you dont believe me, check their TrustPilot reviews for yourself where they have 9.4 out of 10 score of 200+ reviews.Less
Reviews
Review Language
Service Used
Sort Reviews by
Incredibly efficient, fast and expert service throughout all the years I've been a customer! I've had several domains with them and my hosting needs are relatively basic, but I have never, ever had any reason to be concerned and have always received first class support. Highly recommended.
If like me, the constant Wordpress updates and login attempts are driving you insane then I strongly recommend switching to 34SP. I have found both their support and hosting to be first class! It's great to know I have a team of W...Read Moreordpress experts behind me to support me as I continue to launch more and more sites. Over time I am recommending all my customers move their sites over, it really is a no brainer! Thanks 34SP, awesome!Less
Good service, good price and excellent at dealing with any problems that come up. I couldn't recommend this hosting service more highly, and I've used a few.
I recently used 34SP at the request of a client for whom I was developing a new website. I had never come across them before but was so impressed that I decided to use them myself.
I am just in the process of moving all my clie...Read Morents websites over to 34SP, who have been brilliant in accommodating me and the websites I manage.
Not only is the customer service and support spot on, but the performance of the servers is excellent for the price.
Whenever I deal with one of the support team at 34SP they are prompt, helpful and friendly. Most of all, they are knowledgeable. They are available on weekends and are UK based.
I highly recommend 34SP for anyone looking for hosting, email services and so on, particularly if you want to host WordPress sites.Less
I am just in the process of moving all my clie...Read Morents websites over to 34SP, who have been brilliant in accommodating me and the websites I manage.
Not only is the customer service and support spot on, but the performance of the servers is excellent for the price.
Whenever I deal with one of the support team at 34SP they are prompt, helpful and friendly. Most of all, they are knowledgeable. They are available on weekends and are UK based.
I highly recommend 34SP for anyone looking for hosting, email services and so on, particularly if you want to host WordPress sites.Less
Fast set up, helpful staff and reliable hosting
Admittedly some major email problems this year but they now seem to have been resolved. However, I've been with 34sp for over 15 years now and they've been absolutely amazing whenever I've had an issue with anything. Their custome...Read Morer support is 10/10 and I often feel like they should be charging me a consultancy fee for some of the things they do for a simple Domain account. Ignore the bad reviews...even the big-big players have down-time on occasions. I cannot recommend these guys enough!Less
We had the same bad experience described below. The support staff seem to be on autopilot and nobody takes responsibility. Even when we brought the problem to the attention of the Director, it was completely dismissed and passed r...Read Moreight back down to the same support staff for more slow, obtuse questions. The technical faults were disappointing - being left waiting for 3 weeks without email is not acceptable - but the way it was handled, with constant attempts to blame us and wriggle out of dealing with it, was truly appalling. We ended up having to move all our sites to another host in the middle of a very inconvenient time - we were just getting nowhere with 34SP. They used to be very good, and we often recommended them to others over the years, but prices went up and service quality went down. Now they have completely lost their way. Best avoided.
Can't be summarised any better than this:
"Constant technical issues and the engineers take days to get back to you. They never concede that anything is their fault when it always is. No-one takes responsibility for anything and complaints just get moved about and nothing is resolved. I would not recommend them to anyone."Less
Can't be summarised any better than this:
"Constant technical issues and the engineers take days to get back to you. They never concede that anything is their fault when it always is. No-one takes responsibility for anything and complaints just get moved about and nothing is resolved. I would not recommend them to anyone."Less
34SP.com,
Hi Bob. I tried to locate your account and/or case within our system but I am unable to find your details or any domain under your listed name here. I'd love to assist, please do reach out to me directly at stuart@34sp.com.
...Read MoreAs an aside, I deal with every complaint at 34SP.com, and I am not currently aware of the case you mention. We do make mistakes like everyone else, but when we do, we try to make things right as soon as possible and in the best possible way for all involved. Again I am not aware of your case, I don't have anything at this time.
It's definitely not our approach to dismiss complaints, or bounce them back to our support team. This will be our 19th year in business, and since day one, how we handle our mistakes has been a constant and important part of our ethos.
Please do reach out again to me directly, so that I can assist.Less
...Read MoreAs an aside, I deal with every complaint at 34SP.com, and I am not currently aware of the case you mention. We do make mistakes like everyone else, but when we do, we try to make things right as soon as possible and in the best possible way for all involved. Again I am not aware of your case, I don't have anything at this time.
It's definitely not our approach to dismiss complaints, or bounce them back to our support team. This will be our 19th year in business, and since day one, how we handle our mistakes has been a constant and important part of our ethos.
Please do reach out again to me directly, so that I can assist.Less
34SP.com Prices, Plans & Features - 2022
VPS Hosting Plans
| Plan Name | Space | CPU | RAM | OS | Price | Score | |
|---|---|---|---|---|---|---|---|
| WordPress Hosting | 25 GB | 2 x 4.00GHz | 1 GB | $13.61 | 9.9 | Details |
Website Builder Plans
| Plan Name | Space | Bandwidth | Features | Price | Score | |
|---|---|---|---|---|---|---|
| Site Builder | Unlimited | $4.03 | 8.5 | Details |
Check Similar Hosting Companies:
-
Money Back 45 Days
11 Data Centers -
Money Back Free Trial
9 Data Centers -
Money Back 30 Days
25 Data Centers -
Money Back Anytime
3 Data Centers
