YOORshop Expert and User Insights by YOORshop Customers
YOORshop SAS is an European company based in France. We focus on offering top notch services compared to most other hosts. Indeed, our services are fully featured with lightning fast servers using latest SSD NVMe technology. Premium servers softwares : Nginx, cPanel, CloudLinux, Lsapi, Free SSL with HTTP2.
We offer professional hosting services in Canada/USA, Singapore, and...
I have been using Yoorshop since 2015 and I am still with them, I have used many other different brands and Yoorshop is by far the best. The also respond very fast to any questions or issues.
This is the best eCommerce hosting service for small business. I got a faster loading speed than at my previous web host. My websites are using CMS like Wordpress, Prestashop. Support is very reactive with less than 20 minutes average response time and competent.
More, the best part is the 24x7 service. They provide quick solution of any kind of issue in no time.
The Servers are Great, But the Customer Support is the Worst i've seen
The servers are great, fast and very well designed, but the customer support service is the Worst i have seen in my life, i´m a webmaster for 20 years, and never seen that kind of service, in this case provided by "Dany" from costumer support.
Just wanna say "Dany" you must be a type full of complexes and problems, treat yourself before you speak badly with people!
Bye
Our TOS stipulates that after several months, you are supposed to know our services better, and explore well our knowledge base on which we improved deeply the search box feature. More in your case, as a webmaster, you should be aware of all these basic things about website issues, and use of knowledge base. Over 6 tickets opened, despite the message displayed before opening a ticket, nearly all your questions were basic, and answer was in full in our knowledge base. The worst of all is that you still don\'t understand that even if we explained this several times in tickets to which we answered of course to what you were searching for. We consider your behavior unfair, and this makes no sense to us to continue collaborate with you. We will now notify you about end of collaboration at next expiry date of your service.
I am helping a friend to set up a website for his camping business and was looking for the best hosting solution for him. After a pretty extensive research of European hosting solutions I was settled on YOORshop, but seeing this kind of response to a customer from a representative of the company on a public website makes me wonder if YOORshop would be the right choice to make for my friend whom. It is very unprofessional to treat publicly a customer in such a way!
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