WP Engine Reviews and Expert Opinion

Based on 17 user review in 2 languages
9.0
SUPERB!

Customer score for WP Engine

  • Reliability
    9.3 / 10
  • Pricing
    8.2 / 10
  • User Friendly
    9.2 / 10
  • Support
    8.9 / 10
  • Features
    9.2 / 10

Detailed Scores / Summary

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Vijay Kumar
India
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support8
  • Features10
9.6
NEW

Best and Cheap WordPress Hosting Provider

Service used: Shared - Personal
Moved from Digital Ocean
Hello guys, WP Engine is one of the the best and cheap WordPress hosting providers. I have purchased the personal plan that is very cost effective and good for those who want to start a WordPress website or any other site.

You ...Read More
Gordon Seirup
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features6
3.2

WP Engine broke my heart.

Service used: Shared - Business
From 2012 to 2016 I was an ardent evangelist for WPE.

In 2017 I started to see the writing on the wall. Support quality was slipping. I was no longer chatting with passionate, knowledgeable WordPress nerds.

I had three...Read More
Paul Weinstein
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Fastest, Awarding Winning support, and Top notch security

Service used: Shared - Personal
I've always used wp engine with no issues. managed hosting is usually more expensive, but it's definitely better. I get updates once a week or so on the latest info. Any issues, and i'm notified right away. and if you're looking f...Read More
Rob Clark
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Worth Every Cent

Service used: Shared
After trying a number of other shared hosting and VPS solutions to host Wordpress-powered sites, WP Engine has by far been the best platform I've dealt with yet. I use them to host my business site, as well as a number of client s...Read More
Leon Eugene White
South Africa
  • Reliability10
  • Pricing2
  • User Friendly10
  • Support10
  • Features6
7.6

Best so far, just damn expensive

Service used: Shared - Professional
Out of all the web hosts I have tried, none of them were better than WP Engine. Their support is excellent. Their things hardly ever has issues. If their is issues it is very easy and fast to get it sorted out with the support. I ...Read More
Roman Tikhonov
United States
  • Reliability10
  • Pricing6
  • User Friendly10
  • Support10
  • Features10
9.2

WP Engine Review - The Best Premium WordPress Hosting For 2018

Service used: Shared - Personal
Hi I’m Roman from WP Rocket. As a webmaster, I can’t stress the importance of web hosting enough. It’s one of those aspects of your website you do not want to skimp.

Web hosting is the backbone of your site. Ensuring the qualit...Read More
Doug Ludemann
United States
  • Reliability6
  • Pricing2
  • User Friendly4
  • Support2
  • Features6
4.0

Lots of expensive, not very much value, poor customer service

Service used: Shared - Professional
Moved from Liquid Web
I'm extraordinarily dissatisfied with WP Engine. BECAUSE: I experienced poor customer service, a lack of knowledge on the part of tech support, and a 1996 style of ticket/email customer support. This is the kind of service I expec...Read More
Thomas Lewis
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

AMAZING THANK YOU SO MUCH

I was just on the phone with customer support with 1 person for 5 hours and he was amazing I can not say enough Hostgator crashed my site and left me out to dry switching all my accounts I believe the Reps name was Josh I'm exhaus...Read More
Jack Venturi
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

WP Engine is the only hosting company for my website!

Service used: Shared
The performance and up-time with WP Engine is fantastic and only exceeded by the very friendly and extremely knowledgeable tech support personnel. Their hosting fees may be higher that some of the others but it is worth every red cent to me. They have a customer for life with me!
Kyle Klement
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6

WP Engine is the Answer!

Service used: Shared
WP Engine’s usability and tech support has streamlined our firm’s growth. We were able to move from our other hosting provider to WP Engine with ease, and we have been blown away by their customer service. Simply put, their suppor...Read More

Typical WP Engine Prices

Service Monthly Price Range
Shared Hosting $29.00 - $249.00 3 plans
The Services & Prices are taken from wpengine.com

WP Engine Expert Review 2019

Written by: Michael Lavnduski

WP Engine Rating

  • Reliability
    10 / 10
  • Pricing
    7 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    8 / 10
9
Rated by Michael Lavnduski

WP Engine Expert Review

Unlike many competitors which offer a scattershot approach to hosting, WP Engine has become one of the most popular choices thanks to its laser-focused approach to WordPress hosting. The company claims that they host more than 500,000 websites and have more than 90,000 customers worldwide.

Our WP Engine review tested the company’s services and found that overall, even with some areas for improvement, the company’s impressive uptimes and strong security features make it a great solution if you’re looking to get a dedicated WordPress hosting service. With reliable customer service to support you, as well as useful features to help your website run smoothly, WP Engine is a big contender in the hosting game.

Pros and Cons

Pros:

  • Keep your website up and running no matter what with some of the most reliable uptimes in WordPress hosting.
  • Get your questions answered when you need them with customer service that is always ready to help.
  • Make sure your website is perfect before launch with a dedicated staging area to test new features.
  • Keep you and your customers’ data safe with excellent security features that include malware scans and daily backups.
  • Optimize your servers and assets to obtain better load times and higher rankings on Google.
  • Keep your WordPress and plugins up to date with automatic updates and patching.

Cons:

  • Phone support isn’t available to all plans, making it slightly harder to reach the company at times.
  • WP Engine doesn’t offer Windows-based server, making it less applicable for certain users.
  • Basic plans are limited by number of visitors, which can disproportionately add to your bills if you experience sharp growth.

Pricing and Payment Methods

All four of WP Engine’s different pricing options are exclusively WordPress hosting plans. The company’s basic plan, Startup, begins at $35 a month, supports 25,000 visits a month, 10GB of local storage, 50GB of bandwidth, as well as one website. The plan is ideal for individual websites or blogs, as well as personal projects.

If your website or business is expanding, you can choose the Growth plan for up to five websites, starting at $115 a month. This package ups your visitors limit to 100,000 and gives you 20GB of local storage with 200GB bandwidth per month.

For businesses that manage multiple websites or verticals, WP Engine offers their Scale plan, which gives you 15 websites starting at $290 a month. With this plan, you can host up to 400,000 visitors monthly and gain access to 30GB of storage to accompany 400GB of monthly bandwidth.

WP Engine also offers a more customized plan for enterprise-level companies that have mission-critical websites and require dedicated environments. The plan effectively removes the visitors cap (WP Engine’s website describes the limit as “millions”) and offers up to 1TB of storage with over 400GB of monthly bandwidth for up to 25 websites.

Ease of Use

One of the first things that stood out to us as we started our WP Engine expert review is the company’s fully managed model. WP Engine has become the most popular WordPress hosting thanks to its blend of speed and easy-to-use features.

We were happy to see that the company automates many of the more tedious and complex aspects of managing a server—updates and patches, backups, and security—making it easy for beginners. Even better, WordPress comes preinstalled, so you don’t even have to set up your CMS.

Advanced users can also take advantage of WP Engine, though they have somewhat less flexibility than with broader hosting services. The site does offer development, staging, and product environments, and some freedom in choosing your PHP version, as well as database access.

Load Times and Reliability

Reliability and speed have become two of the hallmarks of WP Engine’s services, and our tests revealed that the company does indeed deliver on both counts. Although many of WP Engine’s plans are for shared hosting—which generally affects load times—the company’s WordPress focus and architecture reduce the effects of multiple sites on a single server.

The company’s SLA promises 99.95% uptime on its website, and our tests revealed that WP Engine may be under-promising somewhat, as we found no significant downtime during our tests. In terms of loading times, WP Engine’s proprietary caching application means that your pages are always up in blazing fast times. Moreover, included Global CDN also boosts loading speeds to ensure you constantly rank highly on Google and other search engines.

Features

We were pleased and surprised to find that WP Engine presents you with one of the most feature-rich environments to build your WordPress website. To begin, you can choose from over 40,000 WordPress plugins that include e-commerce, security, design, and more. Additionally, you can choose from over 40 curated templates to quickly start building your website provided by WP Engine.

Another useful feature when setting up your hosting is the company’s transferable sites, which make it easy to migrate existing websites. To boost your security, the company gives you malware protection, along with automated SSL security and automated patching and updates.

One feature we appreciated is the inclusion of GeoTarget, which lets you provide location-specific content for visitors depending on their point of origin. This makes it easier to tailor your experiences and increase your conversions. Additionally, we were impressed to see that the company provides you with a Launch Readiness Assessment, examining your site for performance, best practices, and more to ensure it’s in peak form. Finally, we were thrilled that WP Engine offers automated backups for your websites as an added layer of protection should you encounter any problems.

Customer Support

On the whole, we were impressed with the quality of WP Engine’s customer service, although we found a few small areas for improvement. It’s worth noting that the company’s support staff was able to quickly and effectively answer all our questions and issues, and they are available 24/7/365. However, basic plans only have access to chat support, which may result in slower resolution times.

Even so, the other plans all feature phone support, and all users have access to WP Engine’s support documentation. This includes a variety of guides designed to assist with setting up websites, optimizing speeds, troubleshooting, and more advanced customization techniques.

WP Engine User Reviews

We focus our reviews on giving you the broadest possible picture of a company’s performance. However, if you want to learn about others’ experiences, explore our WP Engine user reviews below:

Conclusion

We were very happy with the level and quality of service WP Engine provides. Although they focus exclusively on WordPress hosting, we find that this gives the company an edge in terms of the features and support they’re able to provide. We were impressed with features that include over 40,000 integrations, GeoTargeting, and optimization for better loading times.

Additionally, although they may be somewhat limited for advanced users, the company’s hosting plans give anyone the ability to quickly build and start operating a website, replete with unique templates, mobile-friendly designs, and the support of an outstanding customer service team. If you need fast and reliable WordPress hosting, WP Engine is a strong contender for your subscription.

Read the full expert review Visit WP Engine See plans & pricing

WP Engine Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB Unlimited $29.00 9.6
20 GB Unlimited $99.00 5.8
30 GB Unlimited $249.00 3.2
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