WP Engine Reviews and Expert Opinion

Based on 14 user review in 2 languages
9.3
SUPERB!

Customer score for WP Engine

  • Reliability
    9.7 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    9.6 / 10
  • Support
    9.4 / 10
  • Features
    9.3 / 10

Detailed Scores / Summary

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Rob Clark
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Worth Every Cent

Service used: Shared
After trying a number of other shared hosting and VPS solutions to host Wordpress-powered sites, WP Engine has by far been the best platform I've dealt with yet. I use them to host my business site, as well as a number of client s...Read More
Leon Eugene White
South Africa
  • Reliability10
  • Pricing2
  • User Friendly10
  • Support10
  • Features6
7.6

Best so far, just damn expensive

Service used: Shared - Professional
Out of all the web hosts I have tried, none of them were better than WP Engine. Their support is excellent. Their things hardly ever has issues. If their is issues it is very easy and fast to get it sorted out with the support. I ...Read More
Roman Tikhonov
United States
  • Reliability10
  • Pricing6
  • User Friendly10
  • Support10
  • Features10
9.2

WP Engine Review - The Best Premium WordPress Hosting For 2018

Service used: Shared - Personal
Hi I’m Roman from WP Rocket. As a webmaster, I can’t stress the importance of web hosting enough. It’s one of those aspects of your website you do not want to skimp.

Web hosting is the backbone of your site. Ensuring the qualit...Read More
Doug Ludemann
United States
  • Reliability6
  • Pricing2
  • User Friendly4
  • Support2
  • Features6
4.0

Lots of expensive, not very much value, poor customer service

Service used: Shared - Professional
Moved from Liquid Web
I'm extraordinarily dissatisfied with WP Engine. BECAUSE: I experienced poor customer service, a lack of knowledge on the part of tech support, and a 1996 style of ticket/email customer support. This is the kind of service I expec...Read More
Thomas Lewis
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

AMAZING THANK YOU SO MUCH

I was just on the phone with customer support with 1 person for 5 hours and he was amazing I can not say enough Hostgator crashed my site and left me out to dry switching all my accounts I believe the Reps name was Josh I'm exhaus...Read More
Jack Venturi
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

WP Engine is the only hosting company for my website!

Service used: Shared
The performance and up-time with WP Engine is fantastic and only exceeded by the very friendly and extremely knowledgeable tech support personnel. Their hosting fees may be higher that some of the others but it is worth every red cent to me. They have a customer for life with me!
Kyle Klement
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6

WP Engine is the Answer!

Service used: Shared
WP Engine’s usability and tech support has streamlined our firm’s growth. We were able to move from our other hosting provider to WP Engine with ease, and we have been blown away by their customer service. Simply put, their suppor...Read More
Brandi Givens
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Helpful Customer Service

Service used: Shared
Very nice, patient customer service all the way through the process. They made this novice look like an expert. Thanks!
Kyle Klement
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

WP Engine is the perfect Wordpress Hosting Solution for The Vet Marketing Firm.

Service used: Shared
We have been very happy with Wpengine and how it has helped us to scale our businesses. The team is constantly updating the platform to provide better optimization to keep us as a leader of the pack. Support is stellar and our veterinary websites have seen a boost in optimization.
Jay Recher
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Amazing customer service

Service used: Shared
No matter what may crop up WP Engine's customer service is top notch and have always answered all my questions, and get me to where I need to go. They make things super easy.

Typical WP Engine Prices

Service Monthly Price Range
Shared Hosting $29.00 - $249.00 3 plans
The Services & Prices are taken from wpengine.com

WP Engine Expert Review 2018

Written by: Michael Lavnduski

WP Engine Rating

  • Reliability
    10 / 10
  • Pricing
    7 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    8 / 10
9
Rated by Michael Lavnduski

Hosting focused only on WordPress

WP Engine is an extremely focused hosting company.  They are dedicated to providing top of the line hosting options, but only for WordPress sites.  WordPress is the world’s most popular content management system with an estimated 20% of all sites being run on a WordPress platform, so there is certainly plenty of customers available. They don’t just use this targeting as a marketing technique, however.  WP Engine also provides managed WordPress services.  According to their website, this means that they can handle things like installation, updates, changes and other WordPress specific activities. This is an excellent perk for webmasters who don’t like having to worry about any of the back end stuff at all. The company was founded in 2011, and has quickly grown over the past several years to become a major company in the web hosting industry.

Uptime & Reliability

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10

Exceptionally stable hosting for your WordPress sites

You are guaranteed 100% uptime for your sites with WP Engine.  In the event that your site goes down, you will be credited with 5% of your monthly bill for each hour that your service is unavailable.  Very few customers have complained about reliability being an issue, so it seems that they generally keep their services up and running well. Their three global data centers, located in Texas, Tokyo and a third in London help to ensure that the traffic accessing the servers is located fairly close, geographically.  This can help to improve response times as well, which is very important.

Features

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8

Several WordPress focused features

You will have access to four main hosting packages, all of which are shared.  The three main packages offer unlimited bandwidth and disk space, but they do limit you in other ways.  For example, the entry level, or ‘personal’ plan limits you to just one WordPress install and 25,000 visits per month.  You can move up to the professional plan that permits 10 installs and 100,000 visits or the business plan for 25 installs and 400,000 visits. The fourth package is actually a custom option that will allow you to select the specific features that you need, and the price will determined based on what you choose. In addition to these things, you’ll also get access to their content delivery network, which helps to speed up load times and makes it so you don’t need to install any WordPress caching programs.  You can also select to have a dedicated IP address for an extra fee.

Support

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10

Great customer support focused just on WordPress

Since this company provides hosting only for WordPress sites, their technicians really know this platform inside and out.  Whether you’re having an issue with the hosting itself or with something on your site, the chances are good that they will be able to help you quickly. They have phone support from 9AM-6PM CST, and a ticketing system that people can use to report problems after hours.  They also provide a great self-help knowledgebase if you want to try to fix things on your own. They also claim to have customized security set up to protect their WordPress sites against hacking and will address any hacking related issues free of charge.

Pricing

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7

Much higher price than you would expect for shared hosting

When you look at the price for each package you will likely be very surprised.  The entry level option is $29/month, and that is for a shared service!  These are prices you would expect for VPS options on most other companies. Many customers say that you really do get what you pay for with faster response times, great customer support and more, but it is really hard to justify these price points.  For those who are brand new to hosting, however, the extra support that you get may make it worth it. They also offer a 60 day trial so if you decide that the extra perks that they provide aren’t worth it, you can always leave.  60 days is about twice what most other hosting companies are offering.

Speed

Compare
10

Extremely fast hosting for WordPress sites

The fact that they offer hosting only for WordPress sites allows them to optimize everything just for this type of content management system.  The result is that customers enjoy extremely fast response times.  From customer comments on Facebook and other locations, the speed is the feature that gets the most positive attention.

Summary

Exceptional hosting for WordPress sites, with a large price tag

If you just want to get your site up and running and don’t want to have to worry about anything other than adding content, this may be the right host for you.  They essentially do all the installation and support work for you, as long as you have a WordPress site. For these added services, however, you will pay a premium. Pros:
  • Extremely fast response times
  • Supported by WordPress experts
  • WordPress installation and maintenance included in monthly price
  • Great knowledgbase available
Cons:
  • Much higher than normal pricing
  • Only shared hosting available
  • Only WordPress supported
Read the full expert review Visit WP Engine See plans & pricing

WP Engine Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
10 GB Unlimited Unlimited $29.00 9.2
20 GB Unlimited Unlimited $99.00 5.8
30 GB Unlimited Unlimited $249.00 9.3
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