Webfusion Reviews and Expert Opinion

Based on 4 user reviews in 2 languages

Customer score for Webfusion

  • Reliability
    6.0 / 10
  • Pricing
    5.5 / 10
  • User Friendly
    6.0 / 10
  • Support
    6.0 / 10
  • Features
    6.0 / 10

Detailed Scores / Summary

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Dave Smith
Dave Smith
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Server Still down after 11 days

Service used: Dedicated Server
My experience with websfusion is not good. My dedicated server has been down for 11 days, their support system is a joke.
I have phoned every a day to get this sorted out, each day I am told "I will send a request through for you...Read More
Abbie Flash
Abbie Flash
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Great hosting

Service used: Shared
I am really happy with the hosting provided by Webfusion. They are very friendly, their website is easy to use and I had my site up and running in no time. I have only been with them a few months, but so far I am very satisfied. Best UK hosting I've found!
Milo T
Milo T
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10

My site is always up

Service used: VPS
I don't know much about hosting. I had a friend set my site up for me with Webfusion. I don't know very much about hosting at all but I know that my site is always up and running well so I am 100% happy with the services I get. ...Read More

Typical Webfusion Prices

Service Monthly Price Range
Shared Hosting $3.66 - $15.92 3 plans
VPS $26.44 - $136.68 5 plans
Dedicated Server $176.37 - $529.14 5 plans
The Services & Prices are taken from www.tsohost.com

Webfusion Expert Review 2021

Written by: Michael Lavnduski

Webfusion Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
Rated by Michael Lavnduski

Expert Overview

Well established UK web hosting with many great packages

WebFusion was established n 1998 and has been primarily serving the people of the UK ever sense.  They have been acquired by the GX Network of hosting companies, which is also mostly a UK focused set of companies.  WebFusion is still operated largely independently of the other companies.  They offer shared, VPS and dedicated hosting solutions to all their customers, and work hard to ensure top of the line services.

Overall they have a lot of great services that they offer, and they have done a good job keeping up with the latest advancements in web hosting.  In fact, they were recognized as being the first to offer reselling in the UK as well as adopting Microsoft’s .net 2.0 systems.

Uptime & Reliability

Mostly reliable hosting with some reports of long outages

The shared hosting packages come with a 99.99% uptime guarantee and the VPS and dedicated servers get a 99.9% SLA.  It is not clear what happens if they don’t meet the SLA, but in most cases it will typically be a set amount of time credited to your bill.

When reviewing social media pages and other resources it does seem that there has been some complaints of slow responses to outages for customers.  Given the fact that this is a fairly large hosting company, however, this could just be a case of not being able to please everyone all the time.


Many different hosting options with customizations to meet your needs

Each of the hosting packages that are offered lay out a clear description of what you will get, which makes it easier for people (especially newer webmasters) to make the right decision.  Their shared hosting packages can be either Linux or Windows based and while they aren’t unlimited, they do come with high caps that won’t cause issues with most customers.

They VPS packages come with mostly just the standard features that you would expect, and the accesses to install any custom apps or other features that you want.  The same can be said of their dedicated server options, which are all plenty strong to handle even larger sites.

They also have an e-commerce focused package available for companies that are looking to focus their site on sales.


No 24/7 phone support and some reports of delayed responses

Overall it seems that WebFusion offers good support in most situations.  They encourage users to take advantage of their online ticketing system, which helps to track issues and get them resolved.  Their phone system uses a 0845 number and is only open Monday – Saturday.

Some customers have complained that they had trouble with tech support during outages, which caused their sites to stay down longer than they should have.  The majority of reviews, however, suggest that this isn’t always the case.


Fair pricing at most levels, entry level package higher than normal

Most of their hosting packages come in at fairly standard prices for the features that you’ll get.  The entry level shared hosting is more expensive than one might expect, but it is still very affordable.  Except for those where price is the absolute most critical factor, there is nothing in the pricing from WebFusion that should dissuade anyone from using this company.





Great hosting for UK webmasters

Overall this is a great hosting company that will be able to meet the needs of virtually anyone who needs hosting in the UK.  Using their data centers that are physically located in the UK helps to ensure fast response times and few issues.  They also offer UK based technical support which is able to handle most issues.


  • Excellent package options to choose from
  • Easy setup for new hosting
  • Well established company
  • Company is part of the Internet Watch Foundation ( a charity)
  • Free domain name registration with every package


  • No toll-free tech support line
  • Some history of dissatisfied customers related to extended outages
Read the full expert review Visit Webfusion See Plans & Pricing

Webfusion Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Starter Pro 5 GB 30.72 GB $3.66 5.9
Home Pro Unlimited Unlimited $11.02 5.9
Business Pro Unlimited Unlimited $15.92 5.9

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Starter 50 GB 1 GB $26.44 5.9
Community 100 GB 2 GB $48.49 5.9
Business 150 GB 3 GB $70.54 5.9
Developer 200 GB 4 GB $92.59 5.9
Enterprise 300 GB 6 GB $136.68 5.9

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Level 1 1.95 TB 8 GB $176.37 5.9
Level 2 3.91 TB 16 GB $235.17 5.9
Level 3 1.17 TB 16 GB $293.96 5.9
Level 4 1.17 TB 32 GB $411.55 5.9
Level 5 2.3 TB 64 GB $529.14 5.9
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Server Locations

United Kingdom

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