As a web hosting expert, I am thrilled to share my firsthand knowledge and insights about Webcentral. In this review, I will provide an unfiltered look at their performance, features, customer support, and value for money. So, whether you’re a tech-savvy pro or just starting your online journey, keep reading to find out if this hosting company is worth your investment.

WebCentral is an Australian digital services firm. They provide digital services to over 330,000 small and medium-sized businesses and 2,500 enterprise, wholesale, and government customers in Australia and New Zealand.

WebCentral provides dependable and managed cloud solutions through a high-speed data network in major Australian cities. They own and operate over 1,000 racks in their data centers located in cities like Melbourne, Sydney, Brisbane, and Adelaide. I’m impressed with their commitment to infrastructure.

The customer ratings for Webcentral portray a varied user experience. It scores a 1.2 based on 2 reviews on HostAdvice and a slightly higher 2.3 from 10 reviews on Trustpilot. While these ratings suggest there are areas for improvement, it’s crucial to consider the limited number of reviews when drawing conclusions. Additionally, Webcentral does not have a Better Business Bureau (BBB) listing, primarily reserved for U.S.-based companies.

Selecting WebCentral might open doors to a world of reliable and cutting-edge digital solutions designed to improve your online visibility and operational effectiveness, regardless of the size of your company.

WebCentral

Webcentral is renowned for delivering reliable and innovative digital services across Australia. Offering advanced and seamless cloud solutions through a high-speed data network in major cities, they emphasize reliability and cutting-edge technology.

Visit WebCentral

Pros and Cons

Pros

Cons

WebCentral

Webcentral is renowned for delivering reliable and innovative digital services across Australia. Offering advanced and seamless cloud solutions through a high-speed data network in major cities, they emphasize reliability and cutting-edge technology.

Visit WebCentral

Rating Breakdown

When assessing web hosting providers, HostAdvice uses a thorough rating approach. Our experts at HostAdvice developed an evaluation methodology that rates hosts based on how they perform in relation to their competitors. With this, I will rate Webcentral within the range 1-10.

Webcentral Prices & Plans – 2024

Webcentral provides various hosting options to match your requirements. You can choose from cPanel Hosting, managed VPS hosting, and WordPress Hosting. They offer a free trial on all hosting services but do not provide any money-back guarantee.

• cPanel Shared hosting plan starts from $11.45/month
• Managed VPS Hosting starts from $239.00/month
• WordPress Hosting starts from $21.45/month.

The payment methods this hosting company accepts are credit or prepaid credit.

Shared Hosting

cPanel Shared Hosting is an affordable and user-friendly choice that is ideal for small businesses. I recommend using the cPanel package, starting at $11.45 per month, for its balanced features and value.

The cPanel hosting package is more affordable and offers a diverse range of options to cater to your specific needs. The cPanel Starter plan is a budget-friendly choice, with its 10 GB space and a single website at just $6.95 per month for a three-year purchase.

If you’re like me and manage a few different websites, the cPanel Plus plan, offering 20 GB space at $10.45 per month, is a great deal. And if you need more space and unlimited site hosting, the cPanel Premium plan at $20.95 per month is your go-to option.

VPS

Managed VPS Hosting is ideal for growing enterprises because it offers reliability, safety, flexibility, and scalability. The Managed VPS package starts at $239.00 per month.

These Managed VPS plans all have unlimited bandwidth, but they vary in processor cores and storage. The Managed VPS Starter at $215.83/month (0ne-year purchase) offers 2 cores and 200 GB storage, while the Managed VPS Plus at $279.17/month provides 4 cores and 250 GB storage.

For robust performance, Managed VPS Premium features 8 cores and 300GB storage at $404.17/month. These plans provide flexibility for fast-growing businesses.

WordPress Hosting

WordPress Hosting is optimized for WordPress performance. Starting at $21.45 a month (three-year purchase), the WordPress plan provides full features for WordPress users.

WordPress hosting plans are tailored for peak WordPress website performance.  They’re designed to get your site up and running swiftly with features like automatic software updates, staging, cloning, and security enhancements. The WordPress Starter offers 25 GB space and ten email accounts for $13.95/month.

On the other hand, WordPress Plus has 50 GB and 30 email accounts at $20.95/month, while Premium offers 100 GB space and unlimited email accounts for $34.95/month.

Features

Some unique features of Webcentral include:

• Local Tech Support: Webcentral’s engineering teams are based in Australia, and they provide 24/7 tech support.

• Enterprise-Grade Security: Webcentral implements robust measures such as round-the-clock network monitoring, free SSL certification, and protection against spyware and DDoS attacks.
• Pre-Installed WordPress: You can launch your website using auto installation and one-click staging and cloning with Webcentral’s pre-installed WordPress.
• Guaranteed Performance: Webcentral offers 100% uptime. This means your business can run smoothly without interruption.

Webcentral distinguishes itself by offering a complete hosting solution. They provide excellent websites, daily backups, website security, and 1-click restore capabilities. This all-inclusive package guarantees a stress-free online presence.

Many web servers offer low rates, but after the first year, they renew at higher prices. Webcentral pricing plans are transparent and may be paid monthly or annually.

WebCentral

Webcentral is renowned for delivering reliable and innovative digital services across Australia. Offering advanced and seamless cloud solutions through a high-speed data network in major cities, they emphasize reliability and cutting-edge technology.

Visit WebCentral

Performance

Webcentral Hosting is built on enterprise-grade VMware technology, which means you can rely on WebCentral for a highly flexible and powerful hosting solution. Let’s examine their server performance in detail:

• Speed: Webcentral Hosting offers lightning-fast performance due to its high SSD storage. To further enhance speed, WebCentral integrates with a Content Delivery Network (CDN) across various network servers.
• Uptime: Webcentral offers a 100% uptime guarantee for your websites.
• Loading Time: Webcentral’s data center locations in major Australian cities like Melbourne, Sydney, Adelaide, and Brisbane directly enhance loading times and ensure swift access for local users.

Level of Support

Webcentral has a dedicated support team available 24/7. Customer support is available via live chat, knowledge base, email, phone call, and fax.

Live Chat

Webcentral provides live chat help by allowing consumers to interact with support personnel in real-time.  However, the online support from their customer care team is between 7:30 a.m. and 10:30 p.m. (AEDT), seven days a week.

Knowledge base

The knowledge base on Webcentral is a self-help resource. It consists of articles, FAQs, and guides that provide information and solutions to common hosting-related issues. Customers can access this repository to find answers independently.

Email

Customers can send specific queries or problems to Webcentral’s support team via email. Though it is not instant like live chat, it gives a simple option to connect and get replies to queries.

Phone Call

Webcentral provides a phone support option for customers to speak directly with support agents. This is suitable for more complex issues or if customers prefer a verbal conversation.

Fax

Fax is less common in modern support channels, but Webcentral still offers it.

WebCentral

Webcentral is renowned for delivering reliable and innovative digital services across Australia. Offering advanced and seamless cloud solutions through a high-speed data network in major cities, they emphasize reliability and cutting-edge technology.

Visit WebCentral

Ease of Use

Registration

1. Visit Webcentral’s website.
2. Click “Get Started.“
3. Choose your goal: brand, online presence, or audience.
4. Opt for “build online presence.”
5. Select “web hosting” from the available options.

Webcentral Control Panel

Webcentral offers a user-friendly cPanel hosting experience that I find convenient. Once registered, you gain access to their intuitive dashboard, which is also mobile-friendly. This makes it easy to manage your hosting packages and accounts from anywhere. Webcentral’s cPanel enables seamless technical adjustments and control over your hosting settings.

Installing WordPress on Webcentral

Follow the steps below to set up your WordPress with Webcentral:

1. Log into your Webcentral account and access the cPanel.
2. Find the WordPress Toolkit under “Domains” and click “Install WordPress.”
3. Confirm website details, language, login credentials, and update settings.
4. WordPress Toolkit downloads and configures WordPress, creates a database, and enhances security.
5. After installation, you can choose to install plugins as needed for your site’s functionality.

Add an Email Account With Webcentral

To create an email account in Webcentral:

1. Log in to your Webcentral account.
2. Select your domain and access cPanel Hosting.
3. Navigate to the cPanel interface.
4. Click on the “Email Accounts” icon.
5. Provide the requested email and password details.
6. Set the mailbox quota (or use the default).
7. Click “Create Account” to complete the process.

Conclusion: Do We Recommend Webcentral? 

I recommend Webcentral because it appeals to both novice and expert users. This appeal is a result of their one-click installation and an intuitive control panel. While there is a need to improve in some areas, I believe Webcentral is a hosting service worth considering.

Webcentral is a reliable hosting provider that offers a comprehensive hosting solution tailored to various needs. They provide professional websites, proactive website security, free trial, and daily backups. Their support is also reliable, and their knowledge base is quite extensive.

WebCentral

Webcentral is renowned for delivering reliable and innovative digital services across Australia. Offering advanced and seamless cloud solutions through a high-speed data network in major cities, they emphasize reliability and cutting-edge technology.

Visit WebCentral