Web24 Reviews and Expert Opinion

Based on 11 user reviews in 2 languages

Customer score for Web24

  • Reliability
    5.6 / 10
  • Pricing
    6.4 / 10
  • User Friendly
    5.8 / 10
  • Support
    4.7 / 10
  • Features
    5.5 / 10

Detailed Scores / Summary

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Unhappy customer
Unhappy customer
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

If HIV and cancer were combined to create a hosting service

Service used: VPS
This hosting service should be avoided at all costs. Terrible servers, terrible service you have to interrogate them every time you order something to make sure it what you wanted.

No terminal access for private servers and they have stripped out any cPanel control even on private servers
Rod Farrell
Rod Farrell
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

100% Unreliable

Service used: Cloud - Linux Gold
Web24 use simple cpanel hosting just like thousands of other hosting companies but they don't seem to have a clue how to configure it. Touch any of the PHP settings and the server crashes. A crashed server is allocated a "medium p...Read More
Ashley brown
Ashley brown
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2

Terrible support

Service used: VPS - Linux VM 2GB
I have been in the industry for over 20 years and have used web24 for the past 6 years for some clients. Web24 have progressively gotten worse. Their support desk is useless. Please stay away from this hosting company. The systems...Read More
Louis Putter
Louis Putter
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support2
  • Features8

Good solid servers and reliable network but extremely poor support

I've been using Web24 for a couple of years and have several servers with them. Their day time support is great when you get hold of the correct support staff, but their after hour support might as well not exists. They couldn't c...Read More

Typical Web24 Prices

Service Monthly Price Range
VPS $7.14 - $246.46 11 plans
Dedicated Server $130.96 - $477.79 9 plans
Cloud Hosting $4.16 - $17.91 8 plans
The Services & Prices are taken from www.web24.com.au

Web24 Expert Review 2021

Written by: Michael Lavnduski

Web24 Rating

  • Reliability
    9 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    8 / 10
Rated by Michael Lavnduski

Expert Overview

Hosting Wing of J2 Australia

Web24.com.au is a web based hosting company located in Australia that provides comprehensive cloud hosting solutions. Web24 is committed to delivering high quality hosting services and domain management. Their parent company J2 Australia has helped them expand and open multiple datacenters.

Uptime & Reliability

99.9% Uptime Guarantee

Web24.com.au has a very reliable infrastructure. They have self-healing network that ensures that your website is constantly monitored and secure. Along with having a very reliable network, Web24 offers a 99.9% service level agreement which means that they guarantee very strict uptimes. Their 24-hour support system helps to monitor your data, provide daily backups and is designed to remove single points of failure leaving little to no risks on the users end.


Plenty of Diverse Hosting Features

Web24.com.au offers a number of hosting solutions for any size business. You can choose to host on Linux and Windows platforms. You can choose between reseller and web hosting plans. All plans are cloud based and come with a number of features and additional options. They have four web hosting plans from Starter, Silver, Gold and Platinum, Disk space ranges from 10GB-60GB, Monthly bandwidth ranges from 50GB-500GB. Email accounts are unlimited across the board. All plans come with One Click Applications including Wordpress, Drupal, Joomla and much more.

If you are in need of VPS plans, Web24.com.au has you covered. They have three different packages to choose from with their own number of plans. You can choose from Their Power VPS plans, Managed VPS plans and Mission Critical Plans. These plans are all configurable and are based on your level of experience and number of sites, traffic, etc. All plans range in core from 1-8 with RAM ranging from 1GB-12GB+. SSD storage ranges from 20GB-150GB. Web24 offers a range of software deployments on Linux and Windows with Cpanel and Odin Plesk panel. Plans also come with service monitoring, hardware firewall and extended support.

Hosting companies aren't really hosting companies unless they come with Dedicated Server options. With Web24 all Dedicated server plans are completely scalable and come with your choice of software deployment and Intel Server Technology. You have the option of choosing between 9 different plans. All dedicated server plans differ in Memory and storage. Memory ranges from 8GB-2TB.


Easy to Reach Tech Support

Web24.com.au can be reached in a number of ways. If you are in need of technical support you can reach a live operator via toll free from their support page. They have multiple options to choose from. You can submit a support ticket, email a representative and even use their self help section that is full of useful resources and tutorials to help you troubleshoot any issues you may come across.


Affordable Hosting Plans

Web24.com.au offers affordable hosting plans as low as $5.82/mo. Plans range from $5.82-$25.07 a month. All hosting plans come with a 30 Day money back guarantee and no set up fees. All plans come with upgrades as low as $1.00. You can upgrade at any time. There is no hidden fees and plans come with a flexible contract depending on the hosting products you choose.

Their VPS hosting plans are very competitively priced. The same guarantees are set in place for their VPS plans. With Web24.com.au they have no hidden fees and set up fees. Prices start at $8.33. Plans range from $8.33-$167.37/mo.

Their Dedicated server plans are fairly priced compared to other major hosting providers. Many people choose Web24 because of their affordable prices and reliability. Their plans start at $183-$668/mo. With Web24 dedicated server plans, you are responsible for set up fees because of the software management system. Other than the set up fees, there are no hidden fees or extra charges. All dedicated plans feature extended support, daily backups and much more.

User Friendly

Simple Front End

This company's website is easy to use, which makes finding the hosting package you need quite simple. They also do a great job at providing sales support when you need it.  Once you sign up as a customer, you will find that the technical support staff is easy to get in touch with and more than happy to help you with anything you need.  Overall, Web24 offers a very friendly user experience.


Comprehensive Hosting Provider

Web24.com.au is an Australian web based hosting company that is well known for their comprehensive hosting plans and domain management services. They offer affordable hosting solutions that are backed by their service guarantees, their excellent customer service and transparent no hidden fee contracts. Web 24 is great for small or large businesses in Australia. With their heavily equipped data center and secure infrastructure, they are able to also host companies internationally as well.

They offer a number of services at competitive prices and have the best support system in place for their clients. With web24 99.9% uptimes service level guarantees, you can rest assure you are in good hands. They have little to no cons which make choosing this company a no brainer.


  • 24/7 Tech Support
  • 99.9% Uptime
  • 30-Day Money Back Guarantee


  • No Shared Hosting Plans
Read the full expert review Visit Web24 See Plans & Pricing

Web24 Prices, Plans & Features - 2021

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Linux VM 1GB 15 GB 1 GB $7.14 10
Windows VM 4GB 50 GB 4 GB $46.44 5.6
Linux VM 2GB 25 GB 2 GB $14.29 2.8
Windows VM 6GB 75 GB 6 GB $60.72 5.6
Linux VM 4GB 50 GB 4 GB $28.58 2.0
Windows VM 8GB 100 GB 8 GB $75.01 5.6
Linux VM 6GB 75 GB 6 GB $42.86 5.6
Linux VM 8GB 100 GB 8 GB $57.15 5.6
Windows VM 12GB 150 GB 12 GB $103.59 5.6
Windows VM 16GB 200 GB 16 GB $132.16 5.6
Windows VM 32GB 400 GB 32 GB $246.46 5.6

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Professional 101 1 TB 8 GB $130.96 5.6
Professional 102 1 TB 8 GB $148.90 5.6
Professional 103 1 TB 12 GB $178.80 5.6
Business 101 1 TB 12 GB $196.73 5.6
Business 102 1.5 TB 12 GB $206.31 5.6
Business 103 2 TB 16 GB $232.62 5.6
Enterprise 101 1.5 TB 24 GB $328.30 5.6
Enterprise 102 3 TB 32 GB $394.08 5.6
Enterprise 103 1.6 TB 48 GB $477.79 7.2

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Linux Starter 5 GB 0 B 10 TB $4.16 5.6
Linux Silver 10 GB 0 B 20 TB $5.95 5.6
Windows Starter 5 GB 0 B 10 TB $7.74 5.6
Linux Gold 15 GB 0 B 30 TB $9.54 2.0
Windows Silver 10 GB 0 B 20 TB $10.14 5.6
Linux Platinum 25 GB 0 B 50 TB $11.93 5.6
Windows Gold 15 GB 0 B 30 TB $14.32 5.6
Windows Platinum 25 GB 0 B 50 TB $17.91 5.6
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Server Locations


A few words from Web24

Australian Web Hosting & Cloud Hosting

Trust the team at Web24 for your web hosting needs

Among a myriad of other services, Web24 offers reliable, premium-grade web hosting to tens of thousands of customers right across Australia. We are proud to be a company that specialises in the ever-changing and ever-differing needs of our varied clientele, adapting regularly to ensure we provide the best solution according to whatever it is our valued clientele require.

With 24/7 technical assistance and a 30 day money back guarantee on any of our web hosting services, you can feel confident in the hands of Web24. Contact us today to find out more.

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