Web.com Reviews and Expert Opinion

Based on 6 user reviews in 1 language
2.1
STAY AWAY

Customer score for Web.com

  • Reliability
    2.0 / 10
  • Pricing
    2.0 / 10
  • User Friendly
    2.3 / 10
  • Support
    2.0 / 10
  • Features
    2.0 / 10

Detailed Scores / Summary

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VIRGINIJA SIMANAVICIENE
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

web.com review- very bad

Service used: Shared
I made the huge mistake of getting involved with this company for a few hours. I paid them 4 figures to get help for my business website, as soon as I received a call from them I was told just what little assistance I will get. I ...Read More
Gisselle Del Mar
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Web needs a time out

Service used: Shared - Professional Hosting
I have had a basic website and a advance custom website. They over promise and under deliver. I had to build a prototype website on photoshop they still couldn't get it right. Web also has terrible billing. Web has billed me wrong...Read More
SCOTT GUERIN
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

ONE OF THE WORST SITE BUILDERS SEO PROVIDERS! SAVE YOUR MONEY - BUYER BEWARE

Service used: Shared
Why are there never buttons for minus starts? i WOULD SAY THIS IS A MINUS A GAZILLION STARS! WEB.COM FORMERLY YODLE.COM can't even use your own domain (we own 4) but they will lie to you on the phone and say they can! Turn them in...Read More
Kenneth  Garrett
United States
  • Reliability2
  • Pricing2
  • User Friendly4
  • Support2
  • Features2
2.4

A total waste of money from a bunch of jokes!

Service used: Shared
I am a roofing contractor that hired these jokes for years ago to take care of my websites. Let me be proof that web.com is a joke nobody never knows what's going on every person would tell you something different I could go on an...Read More

Typical Web.com Prices

Service Monthly Price Range
Shared Hosting $5.95 - $11.95 4 plans
The Services & Prices are taken from www.web.com

Web.com Expert Review 2019

Written by: Michael Lavnduski

Web.com Rating

  • Reliability
    7 / 10
  • Pricing
    8 / 10
  • User Friendly
    7 / 10
  • Support
    8 / 10
  • Features
    9 / 10
7.8
Rated by Michael Lavnduski

Expert Overview

Nice hosting from a major internet company

Web.com is not primarily a web hosting company, which makes it somewhat harder than normal to provide a really accurate review.  They often integrate hosting with some of their other services, so in areas of price and features you may be getting a great deal, even if it doesn’t seem like it at first glance with the price itself.

When looking specifically at their web hosting services, they are well established and are a nice option for most simple sites.  If you are using their small business website creation tools, it really makes sense to consider having them provide the hosting as well.  For someone who is strictly looking for a web hosting company, however, this may not be the best option.

Uptime & Reliability

No statistics available, but great datacenter technology

Web.com doesn’t provide uptime statistics or guarantees, which is quite odd for a hosting company (even if it isn’t their main business).  This makes it somewhat hard to determine just how reliable their services are.  That being said, they do have a top of the line data center setup, which is monitored 24/7 for any type of issues.

Some users have reported excessive downtime and hosting errors when working with this company, but overall the user experience seems to be quite positive.

Features

Endless list of additional features

Since web.com is not really focused on web hosting, their list of other services that they offer is seemingly endless.  They are well known for their website design for small businesses, which is really how they made their name. One hosting related feature they do offer is a free year of domain name registration with the purchase of any of their hosting packages.

Along with the hosting, you will also get access to all their basic website creation tools, which are quite impressive.  This is quite a bit more than just a typical free WordPress skin offer so if you are looking to make a really great looking site, this host might be an excellent choice..

They also offer a custom control panel for their users.

Support

24/7/365 Technical Support by Phone

The support being offered by Web.com is one of their best selling points.  They have continuous phone support, which is becoming a lot less common.  You can also use their email based support, which is monitored 24/7 as well.

When you sign up for their services you also get a periodic webmaster newsletter, which actually gives you quite a bit of useful information on how to better run your site.  Overall, their tech support is very respectable.

Pricing

Nice Pricing for what you get

Again, due to the fact that they aren’t strictly (or even primarily) a web hosting company, it can be somewhat difficult to evaluate their prices for hosting.  This is because you are really buying a full package of their services.  If all you want is the hosting, the price may seem higher than it should, especially since they are only providing you with shared hosting services.

Once you factor in the additional features and services that they are able to provide, it really starts to become more attractive.  For the price, you get a great website design, hosting, support and a variety of other services that will really make it worth your while.

Summary

Not bad if you’re using their other services

If you are going to be taking advantage of the services provided by web.com, it really makes sense to use their hosting as well due to the fact that it is typically bundled in.  If all you need is a web host, however, it is likely best to go with someone else. The services they provide are quite nice, but if you’re not using them than they can end up just being confusing and distracting.

Pros:

  • Great additional features
  • Well established company
  • 24/7/365 live technical support

Cons:

  • Not their primary business
  • No AdWords or BingAds credits offered
  • Overpriced when looking strictly at hosting

 

 

Read the full expert review Visit Web.com See plans & pricing

Web.com Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
300 GB Unlimited $5.95 2.0
500 GB Unlimited $7.95 2.0
Unlimited Unlimited $9.95 2.1
Unlimited Unlimited $11.95 2.1
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