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Verio is a well-established company, and a wholly owned subsidiary of NTT Communications, which is a telecom company. This has some perks, such as the fact that they are on a very reliable IP network through the telco portion of their business. It also has some concerns for some people, specifically the fact that this isn’t their main business focus.
Overall, however, they seem to do a great job with hosting. They have packages at all levels ranging from shared to dedicated and even have a nice e-commerce focused site for businesses that want to do sales online. If you are looking for the best WordPress hosting, go to this link >>
Verio is also focused on offering a lot of little extras, many of which are free. Overall, this is a very nice hosting company that will allow you to grow your site from where it is now to as large as you can make it.
Uptime & Reliability
99.9% uptime guarantee
The uptime with Verio is quite good. They offer a 99.9% uptime guarantee, even on their shared hosting packages, which is nice. They also provide free virus, security and other benefits that will help keep your site up and running smoothly.
Overall, it is unlikely that you are going to run into any significant problems, and if you do, they will be fixed quickly so that your visitors don’t witness any downtime.
Many hosting packages with lots of nice features available
You’ll have a lot to choose from if you select Verio for your hosting provider. In fact, they have so many packages that it may become confusing for some people with little experience with web hosting. Whether this is a good thing for you is all about personal experience and preference.
Their shared hosting options come in multiple packages depending on your specific needs. Most of them are limited on the amount of disk space and bandwidth that you can use, but purchasing more isn’t too expensive. They also offer an unlimited plan.
The next type of hosting that is listed is an e-commerce focused plan that includes some setup and help with selling yoru products. This is a very easy to use option for anyone who wants to implement a nice e-commerce platform but doesn’t have the time or resources to create a custom one. It includes free web design tools as well as some marketing help.
You can also opt for a VPS package that can be either Windows or Linux. They offer advanced security, virus protection and backup options that will help to keep your site up and safe. You can add RAM or disk space as needed on their VPS packages, which makes it very easy to keep your site up and running.
Finally, their dedicated servers are all Linux based and come in a variety of configurations. Their advertised configurations come in just 2, 4 and 8 gigs of ram, which may not be enough for some customers. They are also limited in bandwidth to 1, 2 or 3 TB. You do have full root access so you can install any application without issue.
Good support and self-help available
The support teams are very qualified for helping all types of problems, which is essential for companies offering this many different hosting options. One potential downside is that they don’t have 24/7 live support for all packages. You can use their online ticketing system, which will get you the help you need, but many people prefer the live support.
They do have a nice knowledge base to provide some self-help tools. Overall, the support they provide is good and will help to ensure you don’t run into any long term problems.
Packages with price points at every level
With so many packages to choose from, just about everyone will be able to find the right option at the right price. Most things that you need will be included in your base package, and any extras that you want area available for a little more.
When comparing prices for similar packages to other hosting companies, Verio is about average.
Endless options for a great hosting experience
This hosting company has something for everyone. Whether you are just starting out on a personal blog or you are running a major corporation, you can find the right hosting packages with the right services. They are all well supported and come at a fair price too.
Easy to add resources to your hosting
Easy to move up to a higher hosting package as needed
Unix, Windows, Linux and FreeDBSD all available
Many packages to choose from
So manyhosting options that it can become confusing
Lack of 24/7 phone support or live chat for entry level hosting
RAM options on dedicated servers is lower than expected
We're a TV post house, all we do is send client their videos and delete. I used Verio for 10 years, until one day I uploaded a video file for a client (which we did for 10 years) and they deleted my account with no notice. Seems there was a change in policy. No problem, I deleted Verio.
The Absolute Worst Internet Service Provider in the World
It is amazing that these guy remain in business. Their 24/7 support is anything but. When you call tech support you'll get a yahoo sitting in a call center somewhere doing nothing but reading a script. They are perfectly useless. Their answer to when an issue will be resolved is 24-48 hours as if that's a real answer. There is no feedback, no explanation as to the nature of the issue - nothing. You'll spend more time on hold then talking with someone. When you finally do talk to someone, they're telling you 24-48 hours. Simply amazing. I will be transferring my domain and moving my site at first opportunity (as soon as its up again-if ever). Verio is a poor excuse for an ISP and gives the whole business a black eye by their incompetence. These guys, they get a zero.
Questionable business practices as well as lousy support
Our original hosting company, IXWEBHOSTING "sold" our accounts to Verio (without our permission) and moved our websites and emails. After the "move", all our emails went from unlimited accounts to 500mb (exceeding by 185% according to them... but they will sell us an upgrade to 2GB for $10 per email address if we want). And because we "exceed" limits... they shut them down. Took almost a week to get it fixed. Also, after the move, all our business websites crashed. That took 2 weeks to get them back up.
Their tech support, is lousy. Every issue takes 20-30 minutes then they say "we have to create a ticket for a higher up technician".... and that can take 24-48 hours. Allegedly they will inform you by email when whatever the issue is fixed... haven't gotten any emails from them, ever, for 6 tickets in 2 weeks.
We WILL be looking for a new permanent and BETTER hosting company... very very soon.
Worst hosting i ever seen. I'm stuck with same problem. Have been migrated from IXWEBHOSTING to Verio also and i have experienced too many serious problems.
Here are some of them:
1. Some emails don't work 2. Control panel doesn't work. Options are missing (TicketCenter, DB management, FTP, Account settings....) 3. We have this problem since migration 6-7 days ago and nothing is done.
And it seems problems will never stop and i will be stuck in support chat with following answers: - Sorry for providing the incorrect response in the previous email. I will be handing this case over to one of our senior technical specialist to migrate the missing mailboxes. You should be hearing from them within 24-48 hours. - We apologize for the inconvenience this has caused you. It appears like your hosting account is not setup properly in new platform. I have asked one of our senior Engineers who will be investigating further on the issue. I have also handed over all my findings to that specialist. You should be hearing update soon. ....
I completely agree, this sucks! I have business clients that have been down for weeks, lost emails, can't find my domains on there side. when my contract ends i'm moving, or maybe before as i may not have any clients left!
I have been a Verio customer for my email for many years. I decided in January to transfer my web hosting to them. On February 1 they put my domain on "client hold". I have not been able to access my email since, probably pissing off/losing many of my clients. I call Verio or do the online chat with their "support" team every day (from the UK - it's costing me a fortune), only to be told it will be shortly. I'm at my wits' end. Dreadful.
I had the domain transferred to me after purchasing a business. Now I receive notices to renew, but can't renew since I don't have the prior owners security question and credit card number. I sent information to Ownership @verio-inc.com to prove I now own the business and still no resolution and no one responded to me. It is a nasty circular issue with no help from Verio customer service. The worst. If there were no stars that is what Verio deserves. Stay away from Verio.
After 9 years as my domain registrar they sent an ownership email to my long closed Comcast email address. When I didn't respond they 'locked' my web site disabling my site and email. Called support (which doesn't speak English) every day for last 6 days and live chat 3 times a day to no avail. These people must take classes in incompetence! Just bought a new domain name with GO DADDY and they are based in the US and speak English! WOW.
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