VentraIP Australia Reviews and Expert Opinion

Based on 27 user reviews in 1 language

Customer score for VentraIP Australia

  • Reliability
    6.2 / 10
  • Pricing
    6.3 / 10
  • User Friendly
    5.6 / 10
  • Support
    5.4 / 10
  • Features
    5.9 / 10

Detailed Scores / Summary

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Brett T
Brett T
  • Reliability4
  • Pricing6
  • User Friendly2
  • Support2
  • Features2

Pure Trash

Service used: Shared - Starter
Dont bother with these guys. Yeah getting your domain on there is easy enough, same as any other provider to be honest. How about you try and get you email hosted? Good Luck. You cant find it until you get the shits and click thei...Read More
  • Reliability8
  • Pricing4
  • User Friendly6
  • Support2
  • Features4

Slow customer service and have to pay $4.95 per ticket to get a timely response!

Service used: Shared - Freedom
Moved from Netorigin
VentraIP aquired Net Origin who had great service and prices.

Transition was not smooth with dns and then eventually SSL expiry all because considered as not hosted by VentraIP though was hosted with NetOrigin so not sure why c...Read More
Brent D
Brent D
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Highly Recommend Ventra IP

Service used: Shared - Premier
Not sure what all the negative feedback is about. The staff moved my website onto their server and setup my account for free. They set up all my domains and emails for free. The speeds I am getting are much better than any other h...Read More
Edwin James Lynch
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support4
  • Features2

I thought Godaddy and Hostgator were bad.

Service used: Shared - Starter
I try to move my clients to a decent server when I can. Ventra just bought out Net Origin - who ran a super slow server here in Australia. My Singapore server with A2 hosting is over 10 times faster and I'm in Australia. I do secu...Read More
Michael Price
Michael Price
Hello Edwin,
We are very sorry to hear about your experience with VentraIP, it definitely does not sound like the normal experience our Technical Support team supplies.

I definitely encourage you to contact us via CustomerCare...Read More
Kelvin Parker
Kelvin Parker
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4

Poor Service during the swop from Netorigin which was Taken over by Ventraip last month

Service used: Shared - Starter
Moved from Netorigin
It has been over a week now without our Enquiry link not working, even the Page did not work for a couple of days. They keep saying its the website thats wrong but its been working fine for months before it was transferred to Ventra impossible to get a straight answer

Typical VentraIP Australia Prices

Service Monthly Price Range
Shared Hosting $6.39 - $20.68 3 plans
VPS $57.12 - $342.87 6 plans
The Services & Prices are taken from

VentraIP Australia Expert Review 2021

Written by: Michael Lavnduski

VentraIP Australia Rating

  • Reliability
    8 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    8 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
Rated by Michael Lavnduski

Expert Overview

Focused on Australian Hosting Since 2010

VentraIP is an Australian web hosting company that has been open since 2010. They are privately owned and funded without any links to other hosting companies, which many people will like. They currently have more than 75,000 customers using their domain names, web hosting, and other features. You’ll be able to choose from a variety of different hosting packages offered by this company, which allows you to get what you need and even move to higher end features should it be required.

The company has received the auDA Information Security Standards (ISS) certification from Vectra Corporation. They were also named in the BRW Fast 100 2015 list, the Fast Starters 2014 list, and the SmartCompany Smart50 2015 list of companies. They are the fourth largest company by consolidated .au market share as well, indicating strong growth and customer confidence. Much of their growth has been due to acquisitions of other hosting providers in Australia over the last several years.

Uptime & Reliability

No Signs of Stability Issues

The hosting with this company has a strong reputation for being stable. They use very high quality hardware, primarily from Dell. One thing that is a little disappointing is that they only offer a 99.5% uptime guarantee. The industry standard is 99.9%, and many hosting providers offer a guarantee of even higher than that. Despite this, however, there is no indication that there are any issues related to uptime so this shouldn’t be a big deal.


Quality Features Offered at Each Level

The features offered from this company are mostly standard that you would find offered by most hosting companies. They are regularly working on adding new options to help keep customers happy. This includes SSL certificates provided for all their hosting packages, free cPanel migration, hundreds of one-click installation scripts, spam and virus filtering, LiteSpeed web servers, and much more.

When looking at the hosting packages themselves you will find everything you need, but no major extras. The shared hosting packages have between 1 and 20 gigs of disk space, 250GIG, 500GIG, or unlimited bandwidth, unlimited email addresses, and more. That is for the ‘economy’ class shared hosting. They also have ‘business’ class, and WHM hosting, and other options that are fairly similar in features. The VPS level hosting comes in two levels. They offer either 50 or 100 gigs of SAS storage, 250 or 500 gigs of bandwidth, 1 or 2 gigs of DDR3 memory, and 2-4 CPU cores.


Quality Tech Support 24/7

The technical support team is staffed 24/7 and do a great job at helping customers get through any type of trouble. They can be reached by phone, email, or chat and respond very quickly. Most people won’t run into any real technical issues, but should it become necessary, the support you receive is top notch. They also have a nice FAQ to answer some common questions, but it would be nice if they had more self-help material available.


Reasonable Pricing for Shared Hosting

The shared hosting accounts are quite reasonable. They have lots of options to choose from so the price range is fairly large. For those who have a lot of experience with web hosting, this is a good thing since it makes it easy to choose a package that has exactly what is needed, and nothing extra. For those who don’t know too much about hosting, however, it can really just make the whole process overly complex and confusing.  The VPS packages are $49.95 and $79.95 per month. Both of these price levels are higher than you should have to pay for what you are getting. At those prices you could get an entry level dedicated server with similar specs.

User Friendly

Mostly Easy to Use Interface

The company itself is quite user friendly and able to help you get everything setup and running quickly and easily. The one complaint some users might have is the fact that there are so many shared hosting account options. Those who are new to making websites will have difficulty figuring out the real differences between them and picking the one that they need. Overall, however, everything is easy to use with this company.


Great Hosting Company

This is one of the better hosting companies in Australia. They have a lot of different options to choose from, and for the most part their prices are reasonable. You do have to be careful to make sure you choose the right package based on your needs so you aren’t overpaying.


  • Privately Owned Company
  • Lots of Happy Customers
  • Good Quality Shared Hosting


  • Only a 99.5% Uptime Guaratnee
  • VPS Packages are Overpriced


Read the full expert review Visit VentraIP Australia See Plans & Pricing

VentraIP Australia Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Starter 5 GB Unlimited $6.39 2.8
Freedom 15 GB Unlimited $13.54 4.0
Premier 25 GB Unlimited $20.68 7.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Self Managed VPS 100 GB 4 GB $57.12 5.9
Self Managed Plus 150 GB 8 GB $92.83 5.9
Self Managed Premium 200 GB 15.96 GB $128.55 5.9
Fully Managed VPS 100 GB 4 GB $199.99 2.0
Fully Managed Plus 150 GB 8 GB $271.43 5.9
Fully Managed Premium 200 GB 15.96 GB $342.87 5.9
A Free Domain is included when purchasing any hosting service from VentraIP Australia
Submit a VentraIP Australia Coupon

Server Locations

Sydney Melbourne

A few words from VentraIP Australia

VentraIP Australia is Australia's largest self-funded, fully-accredited domain name registrar and online hosting solutions provider. With a heavy focus on customer service and satisfaction, all web hosting services with VentraIP Australia include 100% Australian support via phones, eTicket, and email and are available 24/7, 365 days a year completely FREE of charge!

All hosting services utilize enterprise-grade hardware and are purpose-built with nothing but performance and reliability in mind. Choosing VentraIP Australia will give you the piece of mind knowing that all hosting services are contract-free and come with a 45-day money back guarantee and a minimum of a 99.5% up-time service level agreement.

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