TotalVPN is the VPN from Point Wild, the company behind TotalAV. It is available as a standalone product and bundled within the TotalAV security suite.
Two things matter most before anything else. First, TotalVPN has no independent third-party audit of its no-logs policy. Second, the introductory price is one of the lowest in the category but the renewal rate is more than five times higher. Both are worth knowing before you subscribe.
For casual, everyday use, TotalVPN is functional. It passes leak tests, connects without any configuration, and works with major streaming platforms. Those are its strengths, and they are real.
TotalVPN is a product of two halves. The first-year experience, with its low price, simple interface, and functional streaming access, is genuinely decent for what it costs.
The second-year experience, once the renewal rate kicks in and the feature gaps become more relevant, tells a different story. The scores below reflect both halves honestly.
| Parameter | Score | Why this score |
|---|---|---|
| Pricing | 9.0/10 | TotalVPN’s standard annual rate is $99 per year. Introductory pricing may be available for first-time subscribers, though the exact discount is not published on the pricing page itself. |
| Privacy and Security | 8.5/10 | AES-256 encryption and passed leak tests are genuine positives. No independent audit, a privacy policy that references collection of identifiers and IP addresses, and a UK Five Eyes jurisdiction are meaningful gaps for privacy-focused users. |
| Speed | 8.9/10 | Hydra is the fastest protocol and the right choice for streaming and everyday browsing. OpenVPN and IPSec are noticeably slower. Nearby servers perform adequately. Long-distance connections involve more significant drops. |
| Features | 8.2/10 | Kill switch on Windows, DNS leak protection, Wi-Fi security, and four protocol options cover the basics. Split tunneling, MultiHop, and obfuscation are all absent, which limits flexibility compared to more feature-complete providers. |
| Server Network | 8.7/10 | Thousands of servers across 50-plus countries provides workable geographic coverage. No specialty server designations for P2P, streaming, or double-hop configurations. |
| Ease of Use | 9.5/10 | The standalone app connects in one tap with no configuration required. One of the most accessible interfaces in the VPN category, particularly for first-time users. |
| Support | 8.1/10 | Live chat connected instantly but required extensive verification even for non-subscribers. The kill switch answer was initially incorrect before being self-corrected. Both questions were answered accurately within eleven minutes. Phone support available for paid accounts. |
| Overall | 8.7/10 | TotalVPN is functional and genuinely good value within the TotalAV bundle. As a standalone product at renewal pricing, it does not compete on privacy credentials, features, or cost with the stronger options available in the category. |
TotalVPN is available as a standalone product and bundled into TotalAV security plans. A single subscription covers Windows, macOS, Android, iOS, and browser extensions.
Subscription plans are available on monthly, quarterly, biannual, and annual cycles. The standalone product is listed at $99 per year at the standard rate, with introductory pricing available to first-time subscribers.
Free trial: There is no free trial. The money-back guarantee is the evaluation window.
Money-back guarantee: Annual and biannual plans carry a 30-day money-back guarantee. Monthly and quarterly plans carry a 14-day guarantee. To qualify, you must fully terminate your subscription before submitting a refund request. Canceling auto-renewal alone does not trigger a refund. If approved, access ends immediately.
Renewal pricing: Introductory pricing applies to the first subscription term only. Renewals are billed at the standard rate. TotalVPN commits to providing at least 15 days advance notice before annual renewals. You can cancel auto-renewal at any time through the My Subscriptions section of your online portal.
Payment methods: TotalVPN accepts credit and debit cards and PayPal. There is no cryptocurrency payment option.
Worth knowing: The Internet Security and Total Security plans from TotalAV include TotalVPN at no additional cost alongside antivirus protection and Total Adblock. For most users, the bundle represents better value than the standalone VPN.
| Feature | Notes |
| WireGuard | Fast, modern protocol. Available on standalone app. |
| Hydra | TotalVPN’s fastest protocol, optimized for streaming and speed. Standalone app only. |
| OpenVPN | Available across platforms. Slower but widely compatible. |
| IPSec | Available on some platforms. The slowest of the four protocols. |
| Kill switch | Windows only. Two modes: automatic and manual. Cuts traffic if VPN drops. Not available on Mac, iOS, or Android. |
| DNS leak protection | Passed DNS, IP, and WebRTC leak tests. Real IP not exposed while connected. |
| Wi-Fi security | Alerts to unsecured or compromised networks. All platforms. |
| Ad and tracker blocking | Available via Total Adblock in TotalAV bundle only. Not in standalone subscription. |
| Antivirus | TotalAV bundle only. Not included in standalone VPN. |
| Split tunneling | Not available. |
| MultiHop | Not available. |
| Obfuscation | No dedicated feature. Hydra has partial obfuscation by design. |
| P2P and torrenting | Permitted on selected servers. No dedicated P2P servers. |
Privacy is where TotalVPN requires the most honest treatment, because it is where the product’s limitations are most significant.
TotalVPN has not undergone any independent third-party audit of its no-logs policy. No external auditor has examined TotalVPN’s server infrastructure or privacy practices and published a verified finding.
That matters because it means TotalVPN’s privacy claims rest entirely on the company’s own statements. There is no external verification. For users who require independently verified privacy, that is a genuine and fundamental gap.
TotalVPN’s published privacy policy references a collection of several data points that give pause:
The marketing language on TotalVPN’s website uses “no logs” terminology. The privacy policy itself does not match that clarity. The two are not in obvious contradiction, but the policy lacks the specificity that would allow users to understand exactly what is and is not retained, and for how long.
TotalVPN is operated by Point Wild, which includes Total Security Limited, a UK-registered company. The United Kingdom is a founding member of the Five Eyes intelligence-sharing alliance, meaning UK authorities can legally compel companies to share user data under certain circumstances.
Because no independent audit has verified what TotalVPN actually holds, there is no external confirmation of what, if anything, would be available to hand over in response to such a request.
The picture is not entirely negative. On the technical security side, TotalVPN holds up:
For users whose primary concern is encrypting traffic on public Wi-Fi or hiding browsing activity from their ISP, TotalVPN provides adequate baseline protection.
The privacy limitations become more significant for users with serious privacy requirements, those in high-risk situations, or anyone who needs more than the company’s own word that their data is not being logged.
Speed with TotalVPN depends on two things more than anything else: which protocol you select and how far you are from the server you connect to.
Understanding both gives you a realistic picture of what to expect before you subscribe.
TotalVPN’s standalone app offers four protocols, and the speed differences between them are meaningful:
No protocol eliminates the physics of routing your traffic through an additional server. Connecting to a nearby server in your own region will always deliver better speeds than connecting cross-continentally.
For streaming content from a distant region, expect some speed trade-off regardless of which protocol you select.
TotalVPN does not publish detailed speed benchmarks, but the structure of its protocol options tells its own story.
Offering Hydra as the speed-optimized choice while keeping OpenVPN as the default in the bundled version suggests the two products are tuned for different priorities: the standalone app for performance, the bundle for broad compatibility.
TotalVPN works with major streaming platforms, which is one of its practical strengths relative to its price point.
Confirmed access includes Netflix across multiple regional libraries, including the US, UK, Germany, and Canada, BBC iPlayer, Disney+, Hulu, and Amazon Prime Video. In one structured test across nine platforms, TotalVPN unblocked eight out of nine, with Japanese Netflix being the exception.
The important caveat is consistency. Streaming platform access with any VPN can vary between server locations, and TotalVPN does not offer dedicated streaming-optimized servers.
If one server fails to unblock a platform, switching to a different server in the same country is the standard resolution, but it adds a step that dedicated streaming VPNs handle automatically.
I started at totalvpn.com, where the homepage presents a single prominent Download Now button.
Clicking it immediately checks that you are logged in and the download is ready, confirmed by two green checkmarks on the screen: Logged In and Download Ready. The process is designed to remove any friction between landing on the site and getting the app.
The Windows installation follows three steps that TotalVPN shows clearly before you begin:
None of these steps require any technical decisions. The whole process from clicking Download Now to having the app installed took under three minutes.
If you are accessing TotalVPN through a TotalAV bundle rather than the standalone product, the VPN lives inside the TotalAV application under the VPN section in the left sidebar.
The settings panel here is worth exploring immediately after setup.
The bundled version shows three configurable options:
The key practical difference between the bundled and standalone experience: the standalone TotalVPN app gives you access to the Hydra protocol, which is the faster option. If speed matters to your use case, the standalone app is the better choice even if you already own the TotalAV bundle.
After opening the app and logging in, the main screen shows a Quick Connect option that selects the nearest low-latency server automatically.
The server list is organized by country and city, with favorite servers saveable for quicker access.
For specific use cases:
TotalVPN delivers on its beginner-friendly positioning. The three-step installation is the simplest I encountered across all three VPN reviews in this series, and the Quick Connect option means you can be protected within seconds of opening the app for the first time.
The one thing worth knowing before you set it up: if you purchased the TotalAV bundle expecting the full TotalVPN experience, the bundled version is limited to OpenVPN.
The Hydra protocol, which offers noticeably better speeds, is only available in the standalone TotalVPN app. Installing both is not complicated, but it is an extra step that the product could handle more transparently.
TotalVPN’s support runs through the TotalAV Help and Support Center, which the two products share since they sit under the same parent company. The main channels are:
I opened the live chat and was connected to Callie Parker immediately with no wait time.
What followed was a verification process that added friction before any question could be asked. Callie requested my full name, full address, including postal code, payment method, and registered email address.
I provided my details at 15:28, noting that I had no address on file and had not yet subscribed. She then asked me to confirm my full name again at 15:29, despite having just received it. At 15:27, she had already sent a two-minute closure warning while her own verification questions were still coming through.
That pressure felt misplaced given that the delay was entirely caused by the verification process she initiated.
Question 1 at 15:29: I asked whether TotalVPN can reliably unblock US Netflix from outside the United States.
Callie confirmed I had a free account, then at 15:31 responded with a block of general marketing copy about TotalVPN before delivering the actual answer at 15:32: “Yes, TotalVPN can unblock US Netflix.”
Technically correct, but the answer arrived after unnecessary padding and offered no practical guidance on which servers to use or what to try if one fails.
Question 2 at 15:32: I asked whether the kill switch is only available on Windows and what happens on Mac if the VPN drops unexpectedly.
Callie’s first response at 15:35 was: “Yes, TotalVPN has a kill switch for Mac, but it is highly unreliable.” That is incorrect. The kill switch is not available on Mac at all. Three minutes had passed between my question and this answer.
One minute later at 15:36, without any prompt from me, she corrected herself: “The dedicated system-level kill switch feature for TotalVPN is strictly limited to its Windows application.” She then followed with a clear and accurate explanation of what happens on Mac if the VPN drops: the device reverts immediately to the regular internet connection, exposing the real IP address, triggering a proxy error on any active streaming session, and revealing browsing activity to the ISP.
The correction was unprompted, and the final explanation was detailed and honest. But delivering a factually wrong answer before correcting it is a quality issue that matters.
The full conversation ran from 15:25 to 15:36. Eleven minutes for two questions, both ultimately answered correctly.
The TotalAV Help Center organizes support into three main categories at the top: Technical Product Support, Account Support, and Billing Support.
Below those sits an “Other Products and Services” section where TotalVPN has its own dedicated tile alongside Total Adblock, Total Drive, Total Password, Total WebShield, Total Cleaner, and Total Browser.
I navigated into the Total VPN section and opened the Connection Issues troubleshooting article to evaluate documentation quality. The left sidebar organizes TotalVPN’s help content clearly: What is Total VPN, System Requirements, How to Guides covering download and install, split tunneling, settings, connection issues, log file generation, and uninstalling.
The Connection Issues article is structured across platform tabs for Windows, macOS, Android, and iOS.
The Windows troubleshooting guide runs through seven steps in order of simplicity.
Step 3 is particularly useful. It directs users to Settings, then Protocols, and explicitly names all four available options.
The article ends with a “Did this answer your question?” Yes/No prompt, indicating that TotalVPN is actively collecting feedback on whether its documentation is working.
| Channel | Available | Notes |
| Live chat | Yes | Instant connection. Lengthy verification process. One incorrect answer self-corrected. Full exchange took 11 minutes. |
| Phone support | Yes (paid accounts) | Available for paid account holders. |
| Always | Available through the support portal. | |
| Help Center | Always | Product-specific sections, platform tabs, honest troubleshooting steps. |
The live chat connected instantly, which is the best possible start. The final answers to both questions were accurate, and Callie corrected her kill switch error without being asked. Those are genuine positives.
The problems are harder to ignore. The verification process demanded an address from a non-subscriber and issued a time-pressure warning while still asking questions. The first response to a straightforward product specification question was wrong.
The Netflix answer came wrapped in marketing copy that added nothing. Eleven minutes for two questions is not unreasonable in isolation, but the friction getting there was unnecessary.
The Help Center is the more reliable option for most questions. The TotalVPN section is well organized, the troubleshooting content is practical and honest, and it requires no verification or waiting.
For connection issues in particular, the step-by-step protocol switching guide is exactly the kind of actionable content that saves users from needing to contact support at all.
TotalVPN makes the most sense for existing TotalAV users, adding VPN protection through the bundle. Within that context, the value is genuine: leak tests passed, major streaming platforms unblocked, and a one-tap connection experience that requires nothing from the user.
As a standalone product, the case is harder to make. The renewal price eliminates the budget advantage entirely. There is no independent privacy audit. The kill switch only works on Windows. Split tunneling, MultiHop, and obfuscation are all absent.
The honest summary is straightforward: if you are already in the TotalAV ecosystem, TotalVPN is worth using. If you are not, there are better-audited, better-featured options available at comparable or lower renewal prices.
| Plan Name | Price | |
|---|---|---|
| Free | $0.00 | Details |
| Premium Plan | $4.99 | Details |
| Premium VPN (Fastest) Annual Plan | $99.00 | Details |
No. TotalVPN has not undergone any independent third-party audit of its no-logs policy or privacy practices. Users must rely on the company’s own statements rather than externally verified findings.
Yes. TotalVPN successfully unblocks Netflix across multiple regional libraries including US, UK, Germany, and Canada, as well as BBC iPlayer, Disney+, Hulu, and Amazon Prime Video. Access is not always consistent across all servers, and switching server locations may be needed if a particular server is blocked by a streaming platform.
The standalone TotalVPN plan covers up to five simultaneous connections. TotalVPN bundled with TotalAV Internet Security or Total Security plans covers up to eight simultaneous connections.
No. There is no free trial for TotalVPN. The 30-day money-back guarantee on annual plans is the risk-free evaluation option. To receive a refund, you must fully terminate your subscription and submit a refund request within 30 days of purchase. If approved, access ends immediately.
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