STRATO Reviews and Expert Opinion

Based on 78 user reviews in 6 languages
2.9
POOR

Customer score for STRATO

  • Reliability
    2.7 / 10
  • Pricing
    3.5 / 10
  • User Friendly
    2.8 / 10
  • Support
    2.4 / 10
  • Features
    2.9 / 10

Detailed Scores / Summary

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Adrian Singleton
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Absolutely dismal "service" now. Been with them since they took over Lycos.

Service used: Shared
Absolutely frustrated with this host now. When I used to call them, or they called me back it was ALWAYS the same man! Do they ONLY have one man to answer the phone? Now the helpline is constantly engaged. I am quitting this host as soon as I can.
Yvonne Duncan
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Terrible service, opaque working methods and useless customer service - don't go anywhere near these charlatans

We've been trying to migrate our domain from STRATO for 6 x months now, and our new resource are unable to access our email addresses - STRATO are being positively obstructive. We've had no email service for 5 days now and cannot...Read More
stella l
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

miss s

Service used: Shared - PowerWeb Plus
Horrible customer services.. collected more money from me even when they claimed it's 30 days refund if you are not happy. Started new domain with them, their website claim it's 0.60p for the first year.. all lies.. collected more...Read More
Lavanya Schüler
India
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support2
  • Features2
3.6

Strato blocks whole country

Service used: Shared - PowerWeb Plus
Strato is blocking a whole country, because they don't manage do set their security right. I can't access the wordpress admin area from India, because they blocked it for whole of India (they told me). With all other German or UK ...Read More
Ian Meck
United Kingdom
  • Reliability8
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
3.2

Unbelievable drop in quality

Service used: Shared - PowerWeb Plus
Previously the quality of the team was superb and a reason I had a number of services/packages with Strato. They have dropped any form of telephone support and this, coupled with the very unclear nature of their comms - emails rel...Read More

Typical STRATO Prices

Service Monthly Price Range
Shared Hosting $4.19 - $19.23 4 plans
VPS $9.66 - $42.88 4 plans
Dedicated Server $41.91 - $348.16 6 plans
The Services & Prices are taken from www.strato.de

STRATO Expert Review 2019

Written by: Michael Lavnduski

STRATO Rating

  • Reliability
    5.4 / 10
  • Pricing
    6.1 / 10
  • User Friendly
    5.7 / 10
  • Support
    6 / 10
  • Features
    6.6 / 10
6
Rated by Michael Lavnduski

Expert Overview

Large Hosting Provider

Strato is a large hosting provider with a proven reputation.  They serve over 4 million unique domains and 1.6 million websites.  This is on their over 60,000 servers.  They have these servers spread out over six European countries as well, which helps to improve the speed and service that their customers are going to get.

In addition to hosting services they also offer site building services, options to help you sell products online and online storage services.  Whether you are looking just for hosting or you will be using all their services, they will do a good job at keeping you satisfied with your orders.

Uptime & Reliability

Very Stable Hosting

The hosting with this company is very stable and they will keep the sites you run very safe and reliable.  This is largely because they seem to focus mostly on VPS solutions, which are naturally more stable than other options.  In addition they added a lot of solid state drives, which again are more reliable than traditional hard drives.  They also offer a 99.99% uptime guarantee so you know you'll be getting the great service you need.

Features

Quality Hosting Services

The hosting features are quite nice across all their packages.  They offer a free month for users who are just signing up for any of their hosting options.  They also offer solid state drives on just about all servers, which will help to improve the speed at which your sites are running.  Strato uses Plesk for the cPanel, which is a popular option that can meet the needs of most people.

When looking through the hosting packages you will see that there are a lot of options to choose from.  They do split them up nicely so they are pretty easy to understand.  Some areas, however, they really don't give you enough information to make an educated decision.  For example, with the VPS servers they say that they provide you with 2 CPU vCores, but don't mention how many GHz's each vCore is.  This is somethign that you'll need to know to properly decide what package to choose.

 

 

Support

Easy to Reach Tech Support

The technical support teams are quite good and they are able to help you to get your sites up and running the way you want them very fast.  If you run into any trouble, the support team can be reached through a ticketing system that they reply to fast.  One bad thing is that this company does not seem to have a FAQ or knowledge base at all.

Pricing

Average to Low Pricing

The pricing with this company is either average or below average at all levels.  When signing up for most packages you will get a free month of service, which is quite nice.  For the entry level VPS you will pay just $8.99 per month as long as you pay for an annual contract.  If you just want to pay month to month it is still the same price, but without the free month at the beginning.  The highest level VPS is 39.90 Euro per month.

 

Summary

Very Nice European Hosting

If you need hosting anywhere throughout Europe and the surrounding regions, this is a great company to consider.  They really seem to put their customers first and have done a great job of keeping up with the latest technical advancements.

Pros:

  • 99.99% Uptime Guarantee
  • SSD options
  • Affordable Prices

Cons:

  • Limited Options for Shared Hosting
  • Limited Self-Help Information
Read the full expert review Visit STRATO See plans & pricing

STRATO Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
15 GB Unlimited $4.19 2.0
60 GB Unlimited $7.41 2.6
120 GB Unlimited $10.64 2.7
200 GB Unlimited $19.23 2.9

VPS Hosting Plans

Plan Name Space RAM OS Price Score
200 GB 4 GB $9.66 7.2
400 GB 8 GB $16.01 3.6
600 GB 16 GB $26.76 2.8
800 GB 32 GB $42.88 2.0

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1.95 TB 8 GB $41.91 2.9
3.91 TB 16 GB $74.15 2.9
120 GB 32 GB $138.62 3.2
1.95 TB 8 GB $68.77 2.0
3.91 TB 32 GB $111.75 2.9
3.91 TB 128 GB $348.16 2.9
A Free Domain is included when purchasing any hosting service from STRATO
Submit a STRATO Coupon

Server Locations

Germany

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