STRATO Reviews and Expert Opinion

Based on 43 reviews in 6 languages
3.1
POOR

Customer score for STRATO

  • Reliability
    3.0 / 10
  • Pricing
    4.0 / 10
  • User Friendly
    2.8 / 10
  • Support
    2.7 / 10
  • Features
    2.9 / 10

Detailed Scores / Summary

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Ian Meck
United Kingdom
  • Reliability 8.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.2

Unbelievable drop in quality

Service used: Shared - PowerWeb Plus
Previously the quality of the team was superb and a reason I had a number of services/packages with Strato. They have dropped any form of telephone support and this, coupled with the very unclear nature of their comms - emails rel...Read More
Ronny Noa
Philippines
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Very bad Host and no Customer Service

Service used: Shared - PowerWeb Plus
Im living in Philippines and choose strato.com because im from Germany and Im used to good Service and Reliability. They hosted 4 of my Websites and it tooks me very long time to get all the SSL and Siteguards done and I paid a fo...Read More
 
Warren Freeman
Italy
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Be aware

Service used: Shared - PowerWeb Basic
There's no chance to find a host worse than this one in whole Net. Finding an help or a contact on their own site is literraly a mouse trap, a nightmare. A simple example: in more than 10 years with them I wasn't able to explain t...Read More
Oscar web
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Worst ever, avoid it. What may seem cheap will be expensive

Service used: Shared - PowerWeb Plus
This is the worst domain and host provider i have ever seen. They cancelled all of the sudden my domain and they just wanted us to move to another place. No notice, no reason. Their support is totally unsupportive They will not he...Read More
Ali Uen
Germany
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8

False information and Unproffesional service.

Service used: VPS - V-Server Linux Level 3
I registered and on other step asked for activate with SMS. And I did received email activated and will server ready in max. 24 hours. I waited 4 days nothing. Called them and they told me. I will receive a mail with activation co...Read More
Steve Winter
United Kingdom
  • Reliability 6.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
4.0

Not great

If you’re an expert not a problem if you’re not don’t use this site !!! There’s no customer care, no help line and the ignore emails until you use the words “ I want to cancel! “ when you do cancel don’t even think about asking for a refund as they go back to ignoring you !
Ruben Labruyere
Belgium
  • Reliability 8.0
  • Pricing 8.0
  • User Friendly 8.0
  • Support 8.0
  • Features 6.0
7.6

Not everyone has bad experiences

Service used: VPS
Unlike everyone else here, my experience with Strato is actually really good. I have been running my server for almost a year now and barely got any issues. In fact, when I was going to have downtime I was notified properly by ema...Read More

Typical STRATO Prices

Service Monthly Price Range
Shared Hosting $4.19 - $19.23 4 plans
VPS $9.66 - $42.88 4 plans
Dedicated Server $41.91 - $348.16 6 plans
The Services & Prices are taken from www.strato.de

STRATO Expert Review 2018

Written by: Michael Lavnduski

STRATO Rating

  • Reliability
    9.5 / 10
  • Pricing
    9 / 10
  • User Friendly
    8.5 / 10
  • Support
    8 / 10
  • Features
    8.5 / 10
8.7
Rated by Michael Lavnduski

Large Hosting Provider

Strato is a large hosting provider with a proven reputation.  They serve over 4 million unique domains and 1.6 million websites.  This is on their over 60,000 servers.  They have these servers spread out over six European countries as well, which helps to improve the speed and service that their customers are going to get.

In addition to hosting services they also offer site building services, options to help you sell products online and online storage services.  Whether you are looking just for hosting or you will be using all their services, they will do a good job at keeping you satisfied with your orders.

Uptime & Reliability

Compare
9.5

Very Stable Hosting

The hosting with this company is very stable and they will keep the sites you run very safe and reliable.  This is largely because they seem to focus mostly on VPS solutions, which are naturally more stable than other options.  In addition they added a lot of solid state drives, which again are more reliable than traditional hard drives.  They also offer a 99.99% uptime guarantee so you know you'll be getting the great service you need.

Features

Compare
8.5

Quality Hosting Services

The hosting features are quite nice across all their packages.  They offer a free month for users who are just signing up for any of their hosting options.  They also offer solid state drives on just about all servers, which will help to improve the speed at which your sites are running.  Strato uses Plesk for the cPanel, which is a popular option that can meet the needs of most people.

When looking through the hosting packages you will see that there are a lot of options to choose from.  They do split them up nicely so they are pretty easy to understand.  Some areas, however, they really don't give you enough information to make an educated decision.  For example, with the VPS servers they say that they provide you with 2 CPU vCores, but don't mention how many GHz's each vCore is.  This is somethign that you'll need to know to properly decide what package to choose.

 

 

Support

Compare
8

Easy to Reach Tech Support

The technical support teams are quite good and they are able to help you to get your sites up and running the way you want them very fast.  If you run into any trouble, the support team can be reached through a ticketing system that they reply to fast.  One bad thing is that this company does not seem to have a FAQ or knowledge base at all.

Pricing

Compare
9

Average to Low Pricing

The pricing with this company is either average or below average at all levels.  When signing up for most packages you will get a free month of service, which is quite nice.  For the entry level VPS you will pay just $8.99 per month as long as you pay for an annual contract.  If you just want to pay month to month it is still the same price, but without the free month at the beginning.  The highest level VPS is 39.90 Euro per month.

 

Summary

Very Nice European Hosting

If you need hosting anywhere throughout Europe and the surrounding regions, this is a great company to consider.  They really seem to put their customers first and have done a great job of keeping up with the latest technical advancements.

Pros:

  • 99.99% Uptime Guarantee
  • SSD options
  • Affordable Prices

Cons:

  • Limited Options for Shared Hosting
  • Limited Self-Help Information
Read the full expert review Visit STRATO See plans & pricing

STRATO Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
15 GB Unlimited Unlimited $4.19 3.1
60 GB Unlimited Unlimited $7.41 2.1
120 GB Unlimited Unlimited $10.64 2.5
200 GB Unlimited Unlimited $19.23 3.2

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
200 GB 2 cores 4 GB $9.66 7.2
400 GB 4 cores 8 GB $16.01 3.1
600 GB 8 cores 16 GB $26.76 2.8
800 GB 16 cores 32 GB $42.88 2.0

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1.95 TB 4 x 2.70GHz 8 GB $41.91 3.1
3.91 TB 4 x 3.30GHz 16 GB $74.15 3.1
120 GB 6 x 3.50GHz 32 GB $138.62 3.2
1.95 TB 4 x 2.70GHz 8 GB $68.77 3.1
3.91 TB 4 x 3.30GHz 32 GB $111.75 3.1
3.91 TB 12 x 2.00GHz 128 GB $348.16 3.1
A Free Domain is included when purchasing any hosting service from STRATO
Submit a STRATO Coupon

Server Locations

Germany

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