Expert and User Insights by SriLanka Hosting Customers
SriLanka Hosting is a leading web hosting solution provider. Since our founding in 2015, this is one of the fastest-growing companies in SriLanka. We have over 5 years of experience in the web hosting industry to providing you with unparalleled levels of service, security, and support.
I have worked with many hosting services, but I highly recommend Sri Lanka Hosting to anyone looking for hosting services with reliable and good quality customer service.
Poor service. Don't go to this product. If you purchase this they will never refund you if you ask the refund and they will tell different reasons. better to go recognized server providers than this 3rd class server provider.
Thank you for taking the time to share your feedback. We sincerely apologize that you're unhappy with our decision regarding your refund request for a actively running Windows Server service.
We understand your frustration, and we want to assure you that we carefully review all refund requests based on our clearly outlined policies, which are available on our website - https://www.srilankahosting.lk/refund-policy
We delivered your Windows server and control services as per your order and payment, and on time. However, we understand that you requested a full refund approximately seven days later, despite no issues with the service or product itself.
As you may have already seen in our refund terms and conditions, we are unable to offer refunds for "change of mind" requests. Nevertheless, we do provide full refunds to any customer if we are unable to deliver services on time, experience server uptime issues, or encounter technical problems on our end. We do not require any explanation for such refunds.
We appreciate your understanding that we have these policies in place to provide stand service to our customers like you.
We understand that this refund request has resulted in our first 1-star review. Please be assured that this is not reflective of our usual service uptime, and we remain committed to guaranteeing quality service to all our customers.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
4.6 
