SiteGround Reviews and Expert Opinion

Based on 504 reviews in 10 languages
9.7
SUPERB!

Customer score for SiteGround

  • Reliability
    9.8 / 10
  • Pricing
    9.4 / 10
  • User Friendly
    9.7 / 10
  • Support
    9.8 / 10
  • Features
    9.7 / 10

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SiteGround User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Timeea Vinerean
Romania
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Best hosting company I ever worked with

Service used: Shared
Siteground offers the best customer service I ever worked with. I am highly satisfied the quality of their services and the extra mile they are willing to go whenever a problem occurs. I decided to take the time to write this revi... Read More
andrew Dykes
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Possibly the worst host I have ever used - or seen - or heard about. TERRIBLE

Service used: Shared
Siteground has cost us time, money, credibility and readers

Siteground has actually incorrectly transferred us and lost massive parts of our site
Siteground do not help when asked
Siteground do not understand the shortest. ea... Read More
user avatar
SiteGround
Hi Andrew,
We were sorry to hear you have not been satisfied with our services. Your site transfer case was escalated to a supervisor who sorted out the issues raised and resolved your reported problems via the HelpDesk system. ...Read More
user avatar
andrew
As you know - because you have posted the same reply on other review sites - your reply is not accurate. You did untold damage to our site. Your operatives gave us wrong information - many times. You did not ask us relevant infor...Read More
user avatar
SiteGround
Hi Andrew,

Our reply has been updated and the last paragraph references the performed evaluation of the case from senior support manager posted as an update to your ticket on May 5. You should have received an email notificatio...Read More
user avatar
andrew
The fact that we have had to fight tooth and nail and your company has been SO difficult speaks volumes.

BUT. . . . . what really shows you in a poor light is that you think that one month's free hosting will even come close to...Read More
IBRAHIM MOHAMAD
Saudi Arabia
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 8.0
  • Support 10
  • Features 4.0
6.4

exceeded CPU seconds allowed per day !!

Service used: Shared
"Your account alaaexpress.com hit 100% of the allowed daily CPU seconds and your web service has been limited for the calendar day. The limit will be removed automatically at 00:10 a.m. CDT tomorrow and service will be fully resto... Read More
 
user avatar
SiteGround
Hi Ibrahim,
We understand that downtime for a e-commerce site is not a good experience. Yet, we would like to clarify that monitoring accounts resources consumption on shared servers is important for us because we need to ensure ...Read More
SchaOn B.
United States
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 4.0
4.4

Terrible experience - Not happy with Tech support - but site was slightly faster in some ways.

Service used: Shared
I was VERY, VERY excited to switch some of my more important sites over to SiteGround, though ended up switching back to my previous hosting provider in less than 24 hours! I went with the GoGeek level.

Cons:
1.) If you had th... Read More
user avatar
SiteGround
Hi SchaOn,
We were sorry to hear you have decided to cancel your GoGeek hosting with us. At the same time we were glad that even in the short period when you used our services you have experienced the benefits of faster performan...Read More
user avatar
SchaOn Blodgett
@Siteground --- it seems many people do not like the way you do the CPU calculations. Is that something that you would be willing to reconsider switching your methodology on?
user avatar
SiteGround
Resources related to CPU, memory and storage usage of the server machine that are available for each account are listed on our sales pages in the full feature list of our shared hosting plans. We are transparent about them as we n...Read More
Matt Gallardo
United States
  • Reliability 6.0
  • Pricing 2.0
  • User Friendly 6.0
  • Support 2.0
  • Features 6.0
4.4

Terrible customer service, shady billing practices.

Service used: Shared
Signed up for a one-year shared plan (the GrowBig package).
The price was $95.40 USD and never at any point before, during, or after the purchase and setup procedure did it stipulate that this price was good for only 12-months, a... Read More
user avatar
Matt
It is not communicated clearly when it's buried on the third page of a checkout process, only accessible when performing a checkout, and not available ANYWHERE else in an articulated way that someone can understand.

It is unrea...Read More
user avatar
SiteGround
Hi Matt,
We were sorry to hear you have decided to cancel your hosting account with us. We would like to clarify we communicate clearly our regular and promotional price rates on our sales pages. As our representatives have expla...Read More
Ragip bytyqi
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Best hosting company that i ever use

Service used: Dedicated Server
I am extremly happy with the siteground company they are very helpull team they can do it and explain everything to you 24hours, the server is very fast and functionaly, you will not have any problem with anything on wordpress, i ... Read More
Steve Rogers
United States
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6

Siteground, thee best Host ever!

Service used: Dedicated Server
Knowing very little about "servers" (secret shame right there) and the "hosting" process, and accidentally stumbling across HostAdvice by sheer luck! I was skeptical at first having some bad experiences with other "recommended" se... Read More
Brian Furness
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

SITEGROUND - They hold my hand every step of the way!

Service used: Shared
I've been a web designer for 17 years, I retired and then came back in again and started using Wordpress and I got lost!

I read somewhere about Siteground and their support. I went for it and have never regretted it, they have ... Read More

Typical SiteGround Prices

Service Monthly Price Range
Shared Hosting $3.95 - $14.95 3 plans
Dedicated Server $229.00 - $429.00 3 plans
Cloud Hosting $80.00 - $388.00 5 plans
The Services & Prices are taken from www.siteground.com

SiteGround Expert Review 2017

Written by: Idan Cohen

SiteGround Rating

  • Reliability
    9.8 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    10 / 10
9.2
Rated by Idan Cohen

Exceptional Variety & Great Service

SiteGround is one of the top web hosting companies on the market today.  They take pride in the fact that they offer an extensive list of different services to choose from including shared hosting, cloud hosting a fully dedicated servers.

They also have data centers in Chicago, IL, Amsterdam and Singapore, which makes them an excellent choice for people from nearly every part of the world.

All their web hosting packages comes with unlimited traffic as well as free emails and unlimited databases, which is nice.  The lowest level package comes with a free domain name, but this package only allows one site which is somewhat more limited than most other web hosts are offering today.

An interesting feature of SiteGround is that they tell you approximately how much total traffic each of their web hosting solutions is designed to handle.  Of course, these are just estimations, but it is a great bit of information that will certainly help newer webmasters to decide what they need and when they may need to upgrade.

Overall, this is a great web hosting company with many features that help them to stand out from the crowd.

Uptime & Reliability

Compare
9.8

Exceptional support and up-time

SiteGround offers 24/7/365 technical support by phone, email or live chat.  There have been some complaints by users that it can be a bit tedious to get to an actual support technician since they want you to use their automated tools first.  Fortunatly, however, these tools often work quite well if you give them a try.

SiteGround boasts an impressive 99.9% up-time for all their web hosting services.

They also have custom security solutions for all the websites that they host, which will help to protect you from hackers, DDOS attacks and much more.  This type of added security is becoming increasingly important due to the frequent hacking and other attacks that are targeting smaller websites these days.

In the even that your site is hacked or is experiencing any other type of problem you can often get it addressed immediately either through one of their self-help or automated services.  If those don't work, there is always a skilled technician available to help.

Features

Compare
10

Perfect for Beginners & Experts alike

The list of features offered by SiteGround is quite impressive.  The first thing you will notice when you sign up with their hosting is that they provide excellent initial support.  In addition to just configuring your server, they will help you set up a WordPress or Joomla site to get you started right away.

Included in all their packages are some very nice templates for either WordPress or Joomla, which can help you to have a great looking custom site in no time.

When it comes to all the 'normal' features offered by web hosting companies, SiteGround is fairly competitive.  They offer between 10GB of disc space in their entry level package and up to 30GB of space on their higher end shared hosting service.

One thing that many people will actually like is the fact that this company has a fairly limited number of different packages at each level. This is much less confusing for users who aren't experts with web hosting services.  For example, on the shared hosting options there are just three to choose from.  If you are just going to make one site, you'll likely want their StartUp services.  For additional sites, you can choose from one of their larger two options.  Overall, this makes the whole decision making process much simpler.

Pricing

Compare
8

Competitive prices for the features you get

The prices at each level seem to be slightly higher than you might see on other sites.  The fact is, however, that you get what you pay for.  Even at the entry level hosting services you are going to be getting some extra services that make it well worth the extra money.

In reality, the prices are really only a dollar more per month than you might see on other sites for the entry level hosting, and about the same for other packages.  Most people will almost certainly find that this extra money is well spent given the great features they will get when they sign up with this hosting company.

Summary

Great Services, Extensive Options

Overall this is one of the best web hosting companies available. They really offer a lot of different features to choose from, without it becoming overwhelming  You are given a limited number of choices to choose from when it comes to the actual hosting packages, which most people find actually makes it easier to ensure you get the right one for your hosting needs.

Pros

  • Simple Setup for New Users
  • Excellent automated and live support available
  • Unlimited bandwidth, emails and databases

Cons

  • Can be time consuming to get through automated support to speak with a live technician
  • Prices are slightly higher than some competitors
Read the full expert review Visit SiteGround See plans & pricing

SiteGround Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
StartUp 10 GB Unlimited N/A $3.95
GrowBig 20 GB Unlimited N/A $7.95
GoGeek 30 GB Unlimited N/A $14.95

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Entry Server 500 GB 4 x 3.20GHz 4 GB $229.00
Power Server 1000 GB 4 x 3.50GHz 16 GB $329.00
Enterprise Server 2 TB 12 x 2.00GHz 16 GB $429.00

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
Entry 40 GB 2 x 3.00GHz 4 GB 5 TB $80.00
Business 60 GB 3 x 3.00GHz 6 GB 5 TB $120.00
Business Plus 80 GB 4 x 3.00GHz 8 GB 5 TB $160.00
Enterprise 120 GB 8 x 3.00GHz 10 GB 5 TB $240.00
Custom 420 GB 16 x 3.00GHz 16 GB 5 TB $388.00
A Free Domain is included when purchasing any hosting service from SiteGround
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Server Locations

Chicago London Amsterdam Singapore

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