Shopify Reviews and Expert Opinion

Based on 8 user reviews in 7 languages

Customer score for Shopify

  • Reliability
    6.3 / 10
  • Pricing
    5.8 / 10
  • User Friendly
    6.5 / 10
  • Support
    6.3 / 10
  • Features
    6.3 / 10

Detailed Scores / Summary

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Lisa L.
Lisa L.
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

My Own Online Store!

Shopify isn't a normal hosting company. They are basically a business partner and online store portal. They do offer hosting for people who are using their services though, and if that is you, they are great. They do a good job at...Read More
Horrible company!
Horrible company!
Horrible! took my money then left me with a garbage website builder that is full of glitch's
Mandy Love
Mandy Love
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features8

Lots of great services

If you are using their other services, having a website with them is a good idea. If you are just looking for a hosting provider for a normal site, that is not likely the best option. Overall, they do a great job though. If you want your own online store, Shopify is a perfect place to start.

Typical Shopify Prices

Service Monthly Price Range
Shared Hosting $29.00 - $299.00 3 plans
The Services & Prices are taken from

Shopify Expert Review 2021

Written by: Michael Lavnduski

Shopify Rating

  • Reliability
    9.5 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9.5 / 10
  • Features
    8 / 10
Rated by Michael Lavnduski

Expert Overview

eCommerce Focused Hosting

Shopify is bets known for their marketplaces where people can go to sell their products online. As of the writing of this review they have generated over $14 billion in sales for their nearly quarter of a million users, which is quite impressive.  That number is continuing to grow quite rapidly because of the huge spike in popularity of Shopify services in the last several years.

When you open a store with Shopify you get basically everything you need to get up and running.  This includes website design tools, eCommerce platforms, payment processing services and of course, website hosting services.  Their hosting services are tailored specifically for their own eCommerce platform, which means if you aren't going to be running a Shopify store you won't be able to use them as a host.  If you are opening a store on Shopify, however, this is the ideal way to do it.

Uptime & Reliability

Extremely Stable Site

Shopify clearly knows that they can't be successful if their customers' sites aren't up and running. They have invested heavily in making sure they have extremely reliable hosting.  In fact, they offer a 99.99% uptime guarantee, which is very nice.  They also monitor all their servers and network connections with live technicians 24/7/365.


Features for Your Online Store

This is not a normal web hosting company so they don't really focus on the web hosting features that they offer.  This is because most people who use them aren't going to be extremely tech savvy but rather they will be business owners looking to get their products online.  That being said, they do have fairly good web hosting options.  They have unlimited bandwidth so no matter how many people come to your store you won't get charged any extra.

They also offer SSL Certificates for security and daily data backups so you can be sure your site is safe.  One of the most impressive things about this company is that they have instant upgrades of the hosting service.  This means if your store grows quickly or gets a lot of traffic they will assign the necessary system resources to prevent downtime or slowness automatically.  This is a great service that helps ensure you and your visitors are always happy with the site.

In addition to the hosting specific features there are dozens of other great benefits including marketing and SEO help, analytics information, mobile site management, shopping cart features, themes for your store and much more.


Very Responsive Tech Support

In addition to being on site 24/7 monitoring your servers and network connections, they also offer excellent tech support when it is needed.  They are well known for helping customers with any type of issue they are having.  There is also quite a bit of self-help material available on their site to help you get your store up and running smoothly .


Prices are for Store Levels

The prices for this company aren't based on the web hosting features but on the store features.  If you are running a small and slow store it will only cost you $9 per month.  For those who are running very large stores and want lots of extra features (including the ability to run your store offline) it can go up to $179.  You'll get all the hosting specs you need at all the different store levels, which is nice.

This company also makes money by charging you a small fee for each transaction that goes through.  The fee is 2.7% of offline or 2.9% of online transactions plus $.30 for each online transaction.  These are in line with what other eCommerce sites charge for these types of services.

User Friendly

Very Friendly Customer Service

Shopify has exceptionally nice and helpful customer service representatives.  They can help you with issues related to your website whether they be technical or not.  Most people won't have any trouble with the hosting side of things, but if you do they also have good hosting tech support.

The site itself is very user friendly for people of all experience levels.  Shopify seems to understand that many people using their service are not going to be too tech savvy so they made things as easy as they could without limiting the services they can offer.


Exceptional Option for eCommerce Sites

If you are running an eCommerce site, this is one of the best options out there.  They really do put the customer first and make sure that you will have a great experience from start to finish.  Shopify has a very good reputation for quality in every area of their services.


  • 99.99% Uptime Guarantee
  • Automatic Server Upgrades As Needed
  • No Extra Charge for Higher Hosting Needs


  • Only for Shopify Store Users
  • Limited Details on their Hosting Services
Read the full expert review Visit Shopify See Plans & Pricing

Shopify Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Basic Shopify Unlimited Unlimited $29.00 5.2
Shopify Unlimited Unlimited $79.00 5.8
Advanced Shopify Unlimited Unlimited $299.00 6.2
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Server Locations

United States

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