Online.net Reviews and Expert Opinion

Based on 59 user reviews in 6 languages
3.9
POOR

Customer score for Online.net

  • Reliability
    3.9 / 10
  • Pricing
    4.6 / 10
  • User Friendly
    3.8 / 10
  • Support
    3.2 / 10
  • Features
    4.2 / 10

Detailed Scores / Summary

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Ardit Selmanaj
Ardit Selmanaj
Italy
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Stay away from online.net

They are thieves, they stole 400 euros from me, I ordered a server dated 16, I did not even have time to explore it, it took me 6 days to decide that that server was not valid for me, and I could not cancel it, I had to do it with...Read More
Jacobo Choy
Jacobo Choy
Mexico
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

A bunch of scammers

Service used: Dedicated Server
This website is made of scammers. Literally they rob money out of you. I decided to cancel my service and they still charged me after I explicitly told them NOT TO. I cancelled my services in a timely matter. I suggest anyone else...Read More
Benito MBK
Benito MBK
Belgium
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Bad support and bad quality

Quality far from being that promised, I made a request for a refund a few hours later and no refund has been made because the manager is crazy and is not listening to customers, so we I stole € 450 on those I do not recommend online.net.
You want good quality / price go to OVH, Soyoustart or LWS

Typical Online.net Prices

Service Monthly Price Range
Shared Hosting $2.25 - $6.78 3 plans
VPS $3.40 - $11.31 3 plans
Dedicated Server $10.18 - $1,811.83 16 plans
Cloud Hosting $11.31 - $33.96 3 plans
The Services & Prices are taken from www.online.net

Online.net Expert Review 2020

Written by: Michael Lavnduski

Online.net Rating

  • Reliability
    8 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.6
Rated by Michael Lavnduski
Expert

Expert Overview

Nice Hosting since 1999

Online.com has been in business since 1999, making them one of the older and better established hosting companies.  Today they operate three data centers and a variety of great hosting options.  They are based in France and have a great reputation for helping customers get the hosting solutions that they need. One nice thing about this company is that they have done a great job at keeping up with the rapidly changing technologies.  Specifically, today they rely heavily on cloud technologies, which are the obvious trend in hosting.

You can choose from shared hosting, cloud hosting, fully dedicated servers and more to help ensure you are getting what you need.  They also make it easy to upgrade, buy domains and do other hosting related things right online without any delay.

Uptime & Reliability

Hosting Seems Very Stable

The hosting with this company appears to be quite stable.  They have different availability guarantees for different packages which go as low as 99.5% uptime. This is a little below the industry average uptime guarantee of 99.9%.  It doesn't seem that this is a real problem given what users are saying about their experience.  Still, it would be nice if they had a higher level guarantee to show confidence.

Features

Lots of Nice Features

When looking through the different lists of features for their hosting packages you will see that they have a lot to offer.  For shared hosting you can have multiple FTP accounts, quick deployment of a variety of software packages, unlimited traffic, full Apache log stats and much more.  You can choose from three levels of hosting solutions, each of which has the necessary specs to run most types of sites.

When you move up to the cloud powered VPS solutions you will find that there are a lot of really nice options here.  They start off with 2 dedicated x86 cores and 2 gigs of memory, which is quite nice.  This is at a very good price for this type of hosting solution.  You can move up to higher level VPS solutions if you need more power as well.

Dedicated servers seem to be a primary selling point for this company. They have a lot of different server packages to choose from with a wide ranging list of features and other options.  You can get solid state drives if you choose, which is a very nice option to consider.  They do put a lot of information on the page, which is either very nice or very confusing depending on your level of comfort with the technologies.

Support

Quality Tech Support is Easy to Reach

You can get tech support via email and phone 24/7. They are very responsive and can help you with just about any type of issue you may be having.  They really do know their stuff and can either fix your problems or help explain what is wrong so you can learn in the process. They do not, however, have much in terms of documentation and things like this so you can learn on your own.

Pricing

Large Price Ranges

The prices with this company vary quite significantly from package to package.  This, of course, is because the level of service you are getting goes up significantly as well.  The prices are all quite reasonable when you look at the specific specs you are getting.  When shopping with this company it is very important that you look closely at the different server specs you are getting and the price you are paying.  If you aren't careful, you may end up paying for services you don't really need in your specific situation.  With the proper care, however, you can get a nice price on a really great hosting experience.

User Friendly

Lots of Information Available

The site is very easy to navigate, loads quickly and has a nice clean look to it. They put each hosting package on its own page so they can give you a lot of information about what you are going to get.  This may be a great thing for many people if you like reading into the technical specs.  For others, however, it may just make the whole experience more confusing.  Whatever the case, they also offer friendly customer service and technical support to help you through if you need anything.

Summary

Great Hosting with a Great History

This is a really nice hosting company that has been helping customers for many years.  They currently host hundreds of thousands of sites and will do a great job hosting for you too.  They are especially nice if you like digging into the technical side of things to make sure you are getting the right servers at the right prices.

Pros:

  • Detailed Feature Lists
  • Lots of Hosting Options
  • Cloud Focused Technologies

Cons:

  • Can be Confusing
  • Only a 99.5% uptime guarantee
Read the full expert review Visit Online.net See plans & pricing

Online.net Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
PERSONAL 150 GB Unlimited $2.25 2.7
PRO 300 GB Unlimited $4.52 2.3
BUSINESS 750 GB Unlimited $6.78 2.4

VPS Hosting Plans

Plan Name Space RAM OS Price Score
VPS VC1 S 50 GB 2 GB $3.40 2.0
VPS VC1 M 100 GB 4 GB $6.78 3.9
VPS VC1 L 200 GB 8 GB $11.31 3.9

Dedicated Server Plans

Plan Name Space RAM OS Price Score
DEDIBOX® SC 2016 1000 GB 4 GB $10.18 5.2
DEDIBOX® XC 2016 1000 GB 16 GB $18.10 3.9
DEDIBOX® CLASSIC 2016 500 GB 32 GB $33.96 3.4
DEDIBOX® ST8 7.81 TB 32 GB $45.28 2.0
DEDIBOX® LT 2016 750 GB 32 GB $45.28 2.8
DEDIBOX® MD 2016 1.5 TB 64 GB $62.27 2.0
DEDIBOX® PRO GEN2 7.81 TB 96 GB $113.25 5.3
DEDIBOX® ENT GEN2 7.81 TB 128 GB $169.90 3.9
DEDIBOX® MINI WOPR GEN2 11.72 TB 192 GB $249.14 3.9
DEDIBOX® WOPR GEN2 11.72 TB 256 GB $362.30 6.4
DEDIBOX® POWER 8 6.6 TB 512 GB $1,811.83 3.9
DEDIBOX® ST12 11.72 TB 16 GB $90.57 3.9
DEDIBOX® ST12 SSD 2016 11.72 TB 96 GB $396.22 3.6
DEDIBOX® ST24 SSD 2016 23.4 TB 96 GB $645.51 3.9
DEDIBOX® ST48 46.88 TB 64 GB $249.16 3.9
DEDIBOX® ST72 70.3 TB 64 GB $249.16 2.0

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
ESSENTIAL 500 GB 1 GB Unlimited $11.31 2.0
PERFORMANCE 750 GB 2 GB Unlimited $21.50 3.9
PREMIUM 750 GB 8 GB Unlimited $33.96 3.9
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Server Locations

France

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