1.9
POOR
  • User Friendly
    1.8
  • Support
    1.6
  • Features
    2.0
  • Reliability
    1.9
  • Pricing
    2.3
Write Review Visit Online.net

Online.net Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $2.25 - $6.78
VPS $3.40 - $11.31
Dedicated Server $10.18 - $1,811.83
Cloud Hosting $11.31 - $33.96

Data Centers

Дмитрий Бондаренко

Pinned Review

Дмитрий Бондаренко,
5.0
Они спасли мой проект.
Очень идеальная локальная сеть с хорошим пингом что позволяет отлично настраивать распределение нагрузок на дочерние вспомогательные сервера.
Так же спасибо им за их отличный ...Read Moreширокий канал за такую низкую цену которому аналогов просто нету.
Очень рад что случайно наткнулся на этого провайдера. Более 5 лет мучался с поисками хороших, подходящий серверов.
Less
Ingvar Guðmundsson
Ingvar Guðmundsson from France,

Stay away

1.8
Unacceptable service, it seems they think after you sign up with them, it will be impossible to go away.

Project was sold to another owner and they refuse to change account holder if we do not provide them with court documents....Read More Apparently their support team is not much of legal experts as asset sales do not go through courts so such documents can not be furnished. We did this same change with other providers we use (Google cloud, OVH) without any trouble at all. It seems their invoicing software is bullshit and they have trouble changing this there which is why they find any way to refuse the account transfer.Less
Carl Borg
Carl Borg from Norway,

I would give 0 stars if I could, this company should be shut down by the police!

1.0
I would give 0 stars if I could. This company is run by incompetent thieves and should be shut down by the police and kicked off by their payment provider.

It was all well and nice as long as I was using the service. Good value...Read More and stable well working server. However, in June of 2018, I contacted them to cancel the service as I no longer needed it. A ticket response from their customer support confirmed that my service had been terminated and that no further charge would occur.

Despite this, I later discovered that they kept charging my card each month since, up until now in March 2019. In other words they stole huge amounts of money from me over many months. Oh well - honest mistakes can happen to everyone, we're all human after all.

But no! I contacted their customer support to inform them that they had kept charging me despite my service being cancelled, and asked them to refund me my money. Well, I ended up using many hours on this and back and forth for days, but no matter my many attempts to resolve this in an amicable manner they still refuse to refund me my money despite them being in the wrong in no uncertain terms. Instead they kept charging my card even more money for a service I no longer had subscribed to for months, after me threatening legal action and to contact their payment provider.

Today I cancelled my card and initiated a chargeback claim. STAY AWAY FROM ONLINE.NET AT ALL COSTS! Seriously, I wouldn't use them again if they were the last provider on earth. If you are reading this, I hope you guys go down ASAP. You don't deserve to be running a company. Completely unacceptable and illegal conduct, as well as rude and aggressive customer support.
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Patrick K
Patrick K from Belgium,

Online.net Dedibox server with 100% uptime in the last 18 months for €8.99 / month !

5.0
If you want to run a reliable server without emptying your wallet, online.net is the place to be. I don't understand where all these negative reviews come from. Might be from the competition, who knows. People that complain that t...Read Morehey had to wait 24 hours before their server got rebooted are clueless. Even when you can't authenticate on your server, you can still reboot it or shut it down and later start it back up from the admin webinterface provided by online.net ... so why would you wait x minutes ?!?

In 30-60 minutes it is re-installed with the OS of your choice and restore your data from backup.

The times that I had to contact support was with questions about billing. I received an answer an hour or two later. Even when the question was asked at 22:00 hours CET !

In short I highly recommend online.net !
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Giordano Chiodi
Giordano Chiodi from Italy,

Bad Support - Not reliable systems

1.2
Online.net Support to their hosting solution is not existing at all.
System are not good enough if you consider also the price/quality that they gave.

With online.net if you encounter any problem, don't even try to contact the...Read More support: the only thing they do is pointing out for "outsourcing resource" instead of fixing their own sever issues.

Online.net tech support don't even reboot a machine after 24hours of ping downtime and answer to support tickets in arrogant way.

Do not choose online.net
There are plenty of better hosting company out there, at better prices.
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James Smith

Don't Read The Fake Scathing Reviews, Online.net is AWESOME!!!

5.0
I have had 2 Dedibox SC for the last 3 years and my server uptime is also 3 years.
Online net is possibly the most affordable and best host for dedicated servers!!!
The network performance is cutting edge, i can easily get aroun...Read Mored 1Gbps~, 400Mbps+ in peak hours.
I was expecting Online net to be a scam because of it's price, but their AWESOME service has proved otherwise.
HIGHLY RECOMMENDED!!!
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Emanuelle
Emanuelle,
Sim espero o mesmo disso. Obrigado

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

Nice Hosting since 1999

Online.com has been in business since 1999, making them one of the older and better established hosting companies.  Today they operate three data centers and a variety of great hosting options.  They are based in France and have a great reputation for helping customers get the hosting solutions that they need. One nice thing about this company is that they have done a great job at keeping up with the rapidly changing technologies.  Specifically, today they rely heavily on cloud technologies, which are the obvious trend in hosting.

You can choose from shared hosting, cloud hosting, fully dedicated servers and more to help ensure you are getting what you need.  They also make it easy to upgrade, buy domains and do other hosting related things right online without any delay.

8.6

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    8.5

  • Support
    9

  • Features
    9

  • Reliability
    8

  • Pricing
    8.5

Uptime & Reliability

Hosting Seems Very Stable

The hosting with this company appears to be quite stable.  They have different availability guarantees for different packages which go as low as 99.5% uptime. This is a little below the industry average uptime guarantee of 99.9%.  It doesn’t seem that this is a real problem given what users are saying about their experience.  Still, it would be nice if they had a higher level guarantee to show confidence.

Features

Lots of Nice Features

When looking through the different lists of features for their hosting packages you will see that they have a lot to offer.  For shared hosting you can have multiple FTP accounts, quick deployment of a variety of software packages, unlimited traffic, full Apache log stats and much more.  You can choose from three levels of hosting solutions, each of which has the necessary specs to run most types of sites.

When you move up to the cloud powered VPS solutions you will find that there are a lot of really nice options here.  They start off with 2 dedicated x86 cores and 2 gigs of memory, which is quite nice.  This is at a very good price for this type of hosting solution.  You can move up to higher level VPS solutions if you need more power as well.

Dedicated servers seem to be a primary selling point for this company. They have a lot of different server packages to choose from with a wide ranging list of features and other options.  You can get solid state drives if you choose, which is a very nice option to consider.  They do put a lot of information on the page, which is either very nice or very confusing depending on your level of comfort with the technologies.

Support

Quality Tech Support is Easy to Reach

You can get tech support via email and phone 24/7. They are very responsive and can help you with just about any type of issue you may be having.  They really do know their stuff and can either fix your problems or help explain what is wrong so you can learn in the process. They do not, however, have much in terms of documentation and things like this so you can learn on your own.

Pricing

Large Price Ranges

The prices with this company vary quite significantly from package to package.  This, of course, is because the level of service you are getting goes up significantly as well.  The prices are all quite reasonable when you look at the specific specs you are getting.  When shopping with this company it is very important that you look closely at the different server specs you are getting and the price you are paying.  If you aren’t careful, you may end up paying for services you don’t really need in your specific situation.  With the proper care, however, you can get a nice price on a really great hosting experience.

User Friendly

Lots of Information Available

The site is very easy to navigate, loads quickly and has a nice clean look to it. They put each hosting package on its own page so they can give you a lot of information about what you are going to get.  This may be a great thing for many people if you like reading into the technical specs.  For others, however, it may just make the whole experience more confusing.  Whatever the case, they also offer friendly customer service and technical support to help you through if you need anything.

Summary

Great Hosting with a Great History

This is a really nice hosting company that has been helping customers for many years.  They currently host hundreds of thousands of sites and will do a great job hosting for you too.  They are especially nice if you like digging into the technical side of things to make sure you are getting the right servers at the right prices.

Pros:

  • Detailed Feature Lists
  • Lots of Hosting Options
  • Cloud Focused Technologies

Cons:

  • Can be Confusing
  • Only a 99.5% uptime guarantee

Online.net Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
PERSONAL 150 GB Unlimited cPanel Unlimited $2.25 1.4 Details
PRO 300 GB Unlimited cPanel Unlimited $4.52 1.3 Details
BUSINESS 750 GB Unlimited cPanel Unlimited $6.78 1.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS VC1 S 50 GB 2 cores 2 GB $3.40 1.0 Details
VPS VC1 M 100 GB 4 cores 4 GB $6.78 1.9 Details
VPS VC1 L 200 GB 6 cores 8 GB $11.31 1.9 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
DEDIBOX® SC 2016 1000 GB 2 x 1.70GHz 4 GB $10.18 2.4 Details
DEDIBOX® XC 2016 1000 GB 8 x 2.40GHz 16 GB $18.10 1.9 Details
DEDIBOX® CLASSIC 2016 500 GB 6 x 2.20GHz 32 GB $33.96 1.7 Details
DEDIBOX® ST8 7.81 TB 4 x 3.10GHz 32 GB $45.28 1.0 Details
DEDIBOX® LT 2016 750 GB 4 x 3.50GHz 32 GB $45.28 1.4 Details
DEDIBOX® MD 2016 1.5 TB 4 x 3.50GHz 64 GB $62.27 1.0 Details
DEDIBOX® PRO GEN2 7.81 TB 4 x 2.80GHz 96 GB $113.25 2.7 Details
DEDIBOX® ENT GEN2 7.81 TB 12 x 2.40GHz 128 GB $169.90 1.9 Details
DEDIBOX® MINI WOPR GEN2 11.72 TB 16 x 2.60GHz 192 GB $249.14 1.9 Details
DEDIBOX® WOPR GEN2 11.72 TB 20 x 2.60GHz 256 GB $362.30 3.2 Details
DEDIBOX® POWER 8 6.6 TB 24 x 3.03GHz 512 GB $1,811.83 1.9 Details
DEDIBOX® ST12 11.72 TB 4 x 2.80GHz 16 GB $90.57 1.9 Details
DEDIBOX® ST12 SSD 2016 11.72 TB 12 x 2.40GHz 96 GB $396.22 1.8 Details
DEDIBOX® ST24 SSD 2016 23.4 TB 12 x 2.40GHz 96 GB $645.51 1.9 Details
DEDIBOX® ST48 46.88 TB 8 x 3.10GHz 64 GB $249.16 1.9 Details
DEDIBOX® ST72 70.3 TB 8 x 3.10GHz 64 GB $249.16 1.0 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
ESSENTIAL 500 GB 2 cores 1 GB Unlimited $11.31 1.0 Details
PERFORMANCE 750 GB 4 cores 2 GB Unlimited $21.50 1.9 Details
PREMIUM 750 GB 8 cores 8 GB Unlimited $33.96 1.9 Details

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