OneCloudy User Reviews

Based on 94 reviews in 6 languages
5.8
DECENT

Customer score for OneCloudy

  • Reliability
    5.5 / 10
  • Pricing
    6.7 / 10
  • User Friendly
    5.8 / 10
  • Support
    5.3 / 10
  • Features
    5.7 / 10

Detailed Scores / Summary

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Duy Tan
Viet Nam
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Onecloudy.net - Big scam hosting

Service used: Resellers
Hello guys,

I buy 1 hosting and one reseller at onecloudy from 08.2016. After one week, my hosting die, at first time, they still support and said: Change server...It ok. But, in that month, server change about 4 times and my d...Read More
 
OneCloudy
Hi,

We not doing any scam. As we said we changed Some old Germany server to U.S.A and we have already announced that via mail. If you can not access to your cpanel please submit support ticket. we are always there to help you

Thanks
Jack from germany
Germany
  • Reliability 2.0
  • Pricing 10
  • User Friendly 6.0
  • Support 2.0
  • Features 4.0
4.8

Don't Buy

Service used: Resellers
I bought "Reseller Master" plan. I can't use it. Sometimes down or suspended or my host CP changed regularly.
I also bought "One Master" and "Life Master" plans that have above problems.
This host looks like grade 3 Chinese product.
Green Aini
Indonesia
  • Reliability 4.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.6

Please refund, the setup too long

Service used: Resellers
hello, please refund my paypal payment for $20
you haven't deliver the account, so i want to cancel it
please send refund through paypal
i dont want to use your hosting
when i chat ask for info, response of the sales dept is very fast
once i paid, they dont answer my chat anymore!
user avatar
Brahim Lachgar
Personally, my payments were refunded on a day and night only by opening a dispute in the PayPal and not here. Here, it is an independent Reviews site for all Hosting sites
Mohamed Galal
Egypt
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
4.0

Supporting has no answer

Service used: Shared
I open a ticket and i didn't get any reply!
OneCloudy
Hello,

We already replied you within 4 Hours . Sometimes replies getting slow in week ends. But before we reply we already fixed your problem. (PHP Selector Issue )

Thanks
user avatar
Mohamed Galal
It wasn't replayed until the moment i do refund :)
Doni Setiawan
Indonesia
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 4.0
4.4

I can't login to my WHM and CPanel since 10 days ago

Service used: Resellers
I can't login to my WHM and CPanel since 10 days ago and I tried to send support ticket but no answer and still trouble until now.
Very bad support. The problem is my website data still on server and I didn't save before so I can...Read More
user avatar
Doni Setiawan
My ticket answered but they (onecloudy team) only give me fresh account (reset all).
To onecloudy team:
Hey!
I said before that the most important is not my onecloudy account but the most important is my website data. I already...Read More
mohammad adel mohammad  jakhbir
Jordan
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

So bad Service!! No support

Service used: Shared
My website is suspended from 19-9-2017, I send many messages to support team and open 2 tickets now answer, I call to support team and no answer really I am so crazy to buy my hosting from this bad company

Typical OneCloudy Prices

Service Monthly Price Range
Shared Hosting $2.00 - $10.00 3 plans
Dedicated Server $20.00 - $699.00 13 plans
The Services & Prices are taken from www.onecloudy.net

OneCloudy Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
100 GB 768 GB Unlimited $2.00
Unlimited 1 TB Unlimited $5.00
Unlimited Unlimited Unlimited $10.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
500 GB 2 x 1.60GHz 2 GB $20.00
500 GB 2 x 3.00GHz 8 GB $35.00
500 GB 4 x 2.70GHz 16 GB $40.00
1 TB 4 x 2.66GHz 16 GB $40.00
2 TB 8 x 2.50GHz 16 GB $50.00
2 TB 4 x 3.90GHz 16 GB $55.00
3 TB 8 x 2.26GHz 24 GB $60.00
2 TB 4 x 3.90GHz 16 GB $69.00
4 TB 12 x 2.13GHz 32 GB $80.00
960 GB 4 x 4.00GHz 32 GB $109.00
18 TB 8 x 2.26GHz 24 GB $160.00
2 TB 16 x 3.30GHz 128 GB $219.00
12 TB 40 x 2.67GHz 256 GB $699.00
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A few words from OneCloudy

OneCloudy was founded 2015-12-20, immediately gaining its market share as one of the best valued hosting companies. Our company is now one of the leading providers of shared and reseller hosting, business hosting, as well as Dedicated server hosting. We have been growing since day one, listening to our client suggestions and making the service better each day. *The Network All our servers are securely located in New York, Munich, London, Colombo, Sydney, Mumbai and Dallas, All privately owned, collocated in Immedion datacenter. This means that all servers are on highly available, flexible and redundant Tier 1 internet access platform. Datacenter uses multiple internet providers, of which at least 7 are fiber based, as well as multiple Tier 4 IP providers. *The Staff OneCloudy offers 24/7 friendly and professional live support. Do you have any issues or questions? Just click live chat, we're here to answer. We have a team of dedicated administrators as well, creating innovative solutions for best server performance and client experience. All staff work together in a friendly and sociable environment. Any issues reported via live chat and tickets are handled by Administrators almost instantly

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