NameHero.com User Reviews

2 47

Based on 49 user review in 1 language

9.6

SUPERB!

Based on 49 user review in 1 language

Customer score for NameHero.com

Reliability

9.7 / 10
Pricing

9.7 / 10
User Friendly

9.5 / 10
Support

9.7 / 10
Features

9.6 / 10

Detailed Scores / Summary

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Language

English (49)

All reviews Support 35 Downtime 5 Speed 5 Pricing 4 Wordpress 4 Domain 3 cPanel 3 Email 2 Migration 2 SSD 2 Uptime 2

Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.

P. S. Björklund

https://birchfirstglobal.com/

United States

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

NameHero.com completely surprised me. I was evaluating mainly on tech expertise in Cloudflare & Lightspeed Web Server.

Service used: VPS - Hero 8GB SSD

I was on Cloudflare Community and I was "beating my head against the wall" because I could not get my hosting providers version of WHM/cPanel to work with Cloudflare. Then a "wise saga" wrote. Question: you have a major deadline a...Read More

nd you cannot Cloudflare working on their system. They won't help you, yet Cloudflare has sent you many instructions, why are you still there? He said I would try to find a place with Litespeed that is 93x faster than Apache and NGINX and experts in Cloudflare instead. I hesitated because I had so many servers. Then my server provider morons applied a patch I told them not too, because I had planned to move and was just finding the right host provider. Suddenly, after the patch I could not login from 10 minutes ago and any rest by support all the way back for 30 days was worthless, so they even tried to apply a cloned backup all the way back to 30 days and luckily I had all my 1Password password history. None worked and password resets were worthless. It was luck and one horrible week of 5 hours worth of sleep when they mounted the old VPS to a new one. I had to fix their mess into the new VPS, so instead I downloaded all my sql files & websites from all my servers. Then I joined NameHero.com and it was the best decision I have ever done. I had domains websites running off cloudflare and lighspeed server fully encrypted in less than 15 mins once I understood the system. My load time went from 6 seconds to .25/.50 seconds for the same website. I was shocked.

THE SUPPORT TEAM: With lack of sleep, I become extremely direct and won't put up with anything. Well I was a real "arse" to them. If I were their boss, I would have band him. Yet, the manager was always kind and understanding. I felt horrible the next day. They went out of their way to get any minor glitches fixed immediately. I am super impressed by the whole support team and management. I hosted with sever providers from Bluehost, Gator, Rackspace, Altalntic.net and by far their team is the most intelligent, honest, fast and extremely helpful sever tech team I have ever worked with. I proud to call NameHero.com my hosting provider and have recommended to many of my friends and I would highly recommend it to you. DISCLAIMER: GUESS WHAT?! I AM NOT GETTING PAID OR GETTING A DISCOUNT FOR DOING THIS. I AM WRITING THIS BECAUSE THEY ARE REALLY THAT GOOD AND EXTREMELY HELPFUL. THANK NAMEHERO.com

Mihailiuc Nicolai

Moldova

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

We tried a bunch of different hosting providers. Thus far, NameHero has proven to be one of the best (if not the best!)

Service used: Resellers

Name hero review

As an Professional Marketing Agency, we tried a bunch of different hosting providers. Thus far, NameHero has proven to be one of the best (if not the best!) from all we have tried so far.

This time, We ware ...Read More

Christos Mavridis

Switzerland

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

READ THIS!!!

Service used: Resellers

First of all, I would like to give my strongest congratulations (too sad vocabulary can't come with a stronger word to express my satisfaction with NameHero)

At around 10 am this morning I decided to try NameHero. But my concer...Read More

n was how fast they can migrate the website, since my previous experience with other hosting companies was pretty slow, due to "busy" (I would say BAD) support.

So I opened a ticket asking how long it will take to migrate my websites (8 in total). I got an answer within 10 minutes like... I was so surprised as I had the mindset of waiting at least 5-6 hours. The answer was like, the migration can be right away. So it was the first selling point that convinced me.

So I did purchase a package from NameHero and then waited to see if they actually going to do it, or it was just a quick reply so I can become their customer and then the typical answer "we are going to migrate your websites within 48 hours blah blah, because we have 1 billion customers and we are super big and there are waiting times, but if you pay a small fee we can put you higher on the list" something like Private Hospitals when looking for donor's organs lol.

So, I opened the migration ticket. After 5 minutes, I had an answer, asking me to delete some large files so they can start migrating. I didn't check the emails as I was expecting (AGAIN) to get an answer after a few hours. So when I checked I did remove the large files etc. Then notified NameHero team. The next email (after a few minutes) was like, the migration completed, make sure t change your nameservers blah blah and then proceed with the cancellation of the old hosting.

I was like, WHAT THE..... I couldn't believe it. I went to GoDaddy, changed the nameservers and BOOM. refreshed, checked WHOIS and the websites had already updated the stuff... I was super happy and excited that I started asking for more stuff under the same ticket.

John was super professional at all times, answering my questions and guiding me through my questions, Although it was a completely different ticket issue. He did not ask me to open a new ticket, instead, he answered every single question of mine and helped me.

Normally, you get an answer like. Please, this is not concerning this ticket. Go start a new one and one member of our team will get back to you asap.

So, that was my experience. in less than 5 hours I have all my websites running, with LiteSpeed, RailGun, SSL certificates issued blah blah. Amazing... SImply amazing...

Just take my money and do what you do NameHero! my first-day experience was great. And as we say here in Switzerland, a good day seems from the morning ( no idea if my translation makes sense haha)

No other comment....

Dave S.

United States

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

Very fortunate I located Name Hero as my hosting provider

Service used: Shared - Starter

I have been a web designer for 18 years and have used 3 reseller hosting services in the past. I am fortunate to NOW have Name Hero as my hosting provider! They are the BEST hosting provider I've used by far! Their service and sup...Read More

Trina Packard

United States

Reliability10
Pricing10
User Friendly8
Support10
Features10

9.6

Helpful (0)

Very Helpful Support

Service used: Resellers

I had a bit of troubleshooting to do with a recent WordPress site I migrated over to my new Hosting plan. Support was always available, even in the middle of the night. The support team is very friendly and super fast to respond. They really saved me with this one!

emre rothzerg

https://www.emriusnetwork.com

Australia

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

The best so far!

Service used: Shared - Business

I worked with many hosting companies but Namehero is one of the bests
They have fast and seo friendly server and friendly support staff. They just fixed my MySQL problem in a very short time.

I don't have any issue with Name H...Read More

i maina

Kenya

Reliability10
Pricing8
User Friendly10
Support10
Features8

9.2

Helpful (0)

Awesome support

Service used: Resellers

Awesome support. Prompt, valuable and personalized.

Osei L.Bernard

https://zeniconsult.com/

Reliability10
Pricing10
User Friendly8
Support10
Features8

9.2

Helpful (0)

Awesome support

Service used: Resellers

i personally call them heroes because they have a good support team and always are available anytime to assist you.
They often educate me very much with their assistance.

Anthony Thomas

Australia

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

Truly Awesome

Service used: Resellers

I am seriously impressed by NameHero. I have used quite a few hosting services and haven't always been happy.
NameHero support is swift and professional, the support staff are polite, professional and friendly. 24/7 support is fa...Read More

Wilmer BOLIVAR

Web1a1.com

United States

Reliability10
Pricing10
User Friendly10
Support10
Features10

Helpful (0)

Excelent Service

Service used: Resellers

The support team is the best... I have a reseller plan and I am very happy with NameHero services. Thanks very much....

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Typical NameHero.com Prices

Service	Monthly Price Range

Shared Hosting	$3.49 - $13.95	3 plans
VPS	$49.95 - $399.80	4 plans

The Services & Prices are taken from www.namehero.com

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Features Pricing Reliability Support Speed

NameHero.com Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name	Space	Bandwidth	Panel	Number of Sites	Price	Score

Starter	10 GB	Unlimited	cPanel	Unlimited	$3.49	10	More Details
Plus	20 GB	Unlimited	cPanel	Unlimited	$5.95	9.6	More Details
Business	80 GB	Unlimited	cPanel	Unlimited	$13.95	10	More Details

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VPS Hosting Plans

Plan Name	Space	CPU	RAM	Price	Score

Hero 4GB SSD	15 GB	2 x 2400.00GHz	3.91 GB	$49.95	10	More Details
Hero 8GB SSD	30 GB	4 x 2400.00GHz	7.81 GB	$99.95	10	More Details
Hero 16GB SSD	60 GB	8 x 2400.00GHz	15.6 GB	$199.90	9.6	More Details
Hero 32GB SSD	120 GB	12 x 2400.00GHz	31.25 GB	$399.80	9.6	More Details

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A Free Domain is included when purchasing any hosting service from NameHero.com

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Server Locations

Lansing Phoenix

A few words from NameHero.com

Name Hero is a leader in high-speed cloud Web Hosting, Reseller Hosting, and VPS Hosting.

Built using proprietary technology, Name Hero operates a private cloud with solid state drives, high availability bandwidth, and powerful Intel processors. Customers enjoy increased page load and 99.99% uptime with LiteSpeed web server and MariaDB.

Built by a group of experienced Internet Entrepreneurs, Name Hero is also known for its coaching and training Startup Blog with hundreds of video tutorials that teach website monetization, hosting configuration, and the latest in digital marketing.

Founded in 2015, Name Hero has rapidly grown to become a leader throughout the web hosting industry with their CEO speaking at industry conferences such as Hostingcon, AdTech, and Affiliate Summit.

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NameHero.com User Reviews

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NameHero.com completely surprised me. I was evaluating mainly on tech expertise in Cloudflare & Lightspeed Web Server.

We tried a bunch of different hosting providers. Thus far, NameHero has proven to be one of the best (if not the best!)

READ THIS!!!

Very fortunate I located Name Hero as my hosting provider

Very Helpful Support

The best so far!

Awesome support

Awesome support

Truly Awesome

Excelent Service

Typical NameHero.com Prices

Check Similar Hosting Companies

Top 5 CMS hosted on NameHero.com 2018

NameHero.com Prices, Plans & Features - 2018

Shared Hosting Plans

VPS Hosting Plans

Server Locations

A few words from NameHero.com

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Shared Hosting	$3.49 - $13.95
VPS	$49.95 - $399.80

Customer score for NameHero.com

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Write a Review on NameHero.com

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NameHero.com completely surprised me. I was evaluating mainly on tech expertise in Cloudflare & Lightspeed Web Server.

We tried a bunch of different hosting providers. Thus far, NameHero has proven to be one of the best (if not the best!)

READ THIS!!!

Very fortunate I located Name Hero as my hosting provider

Very Helpful Support

The best so far!

Awesome support

Awesome support

Truly Awesome

Excelent Service

Typical NameHero.com Prices

Top 5 CMS hosted on NameHero.com 2018

NameHero.com Prices, Plans & Features - 2018

Shared Hosting Plans

VPS Hosting Plans

Server Locations

A few words from NameHero.com

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now

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