NameHero.com User Reviews

Based on 64 user reviews in 1 language
9.3
SUPERB!

Customer score for NameHero.com

  • Reliability
    9.3 / 10
  • Pricing
    9.3 / 10
  • User Friendly
    9.2 / 10
  • Support
    9.4 / 10
  • Features
    9.3 / 10

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Timothy Smith
Afghanistan
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Does not sort out quaries

Service used: Resellers
I have been battling for 5-10 days now with them to sort this our their billing system declines my cards one after another service is suspended and no support has been received from their side no investigation whatsoever they have...Read More
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NameHero.com
Hey Tim, I'm sorry to see you're having troubles completing your payment! I see our team has un-suspended the account but the bank continues to decline your payment due to "insufficient_funds."

This is all the information they ...Read More
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Jan. 7, 2020
Timothy
Timothy
Yes because you are using the wrong card explained this 1000 times and this is your answer???
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Jan. 7, 2020
NameHero.com
Hey Tim,

Sorry for the confusion, you can add/manage your credit cards directly from our interface:

https://www.namehero.com/account/paymentmethods

We allow the ability to keep multiple ones on file to prevent such issues...Read More
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Jan. 7, 2020
Timothy
Timothy
Furthermore, I have tried everything I could to make payments yet your company doesn't have any consideration for your clients you DONT read tickets you respond after 4 days to a ticket then still have the nerve to say I responded...Read More
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Jan. 7, 2020
Stefan Calin
https://www.7hexes.com
Romania
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Great service so far

Service used: Shared - Business
I've just started using their services. On a Plus-Cloud shared plan. Also got my domain with them, 7hexes.com.
Up until now it's been all great.
Average response time to my tickets (opened a couple of sales tickets before purcha...Read More
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Andrei
Andrei
Salut Stefan.
Asi vrea sa te intreb intr-adervar cum merge hostingul in ceia ce priveste viteza de incarcare?
Eu acum sint la Ifasnet, si dureaza uneori pina la 10 sec pina ce se incarca, adica foarte nemultumit. Acest hosting N...Read More
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Jan. 19, 2020
Andrei
Andrei
Salut Stefan.
Asi vrea sa te intreb intr-adervar cum merge hostingul in ceia ce priveste viteza de incarcare?
Eu acum sint la Ifasnet, si dureaza uneori pina la 10 sec pina ce se incarca, adica foarte nemultumit. Acest hosting N...Read More
Reply
Jan. 19, 2020
frank adomako
United Arab Emirates
  • Reliability2
  • Pricing8
  • User Friendly8
  • Support2
  • Features6
5.2

customer support

Service used: Shared - Plus
Bad customer support. they don not operate 24/7 customer support.
6hrs now they have not response to me
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NameHero.com
Hey Frank!

Yes, we do operate 24x7x365. I see your ticket was escalated to a billing supervisor and I have replied to it personally.

Kindly check and reply if I can help further!

- Ryan, Founder/CEO - NameHero
Reply
Dec. 17, 2019
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Typical NameHero.com Prices

Service Monthly Price Range
Shared Hosting $3.58 - $11.98 3 plans
VPS $49.95 - $87.95 2 plans
The Services & Prices are taken from www.namehero.com

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Features Pricing Reliability Support Speed

NameHero.com Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB Unlimited $3.58 10
20 GB Unlimited $5.18 7.4
80 GB Unlimited $11.98 10
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VPS Hosting Plans

Plan Name Space RAM OS Price Score
15 GB 3.91 GB $49.95 7.3
30 GB 7.81 GB $87.95 10
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A Free Domain is included when purchasing any hosting service from NameHero.com
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Server Locations

Lansing Phoenix

A few words from NameHero.com

Name Hero is a leader in high-speed cloud Web Hosting, Reseller Hosting, and VPS Hosting.

Built using proprietary technology, Name Hero operates a private cloud with solid state drives, high availability bandwidth, and powerful Intel processors. Customers enjoy increased page load and 99.99% uptime with LiteSpeed web server and MariaDB.

Built by a group of experienced Internet Entrepreneurs, Name Hero is also known for its coaching and training Startup Blog with hundreds of video tutorials that teach website monetization, hosting configuration, and the latest in digital marketing.

Founded in 2015, Name Hero has rapidly grown to become a leader throughout the web hosting industry with their CEO speaking at industry conferences such as Hostingcon, AdTech, and Affiliate Summit.
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