Name.com Reviews and Expert Opinion

Based on 86 user reviews in 2 languages
5.4
DECENT

Customer score for Name.com

  • Reliability
    5.5 / 10
  • Pricing
    5.6 / 10
  • User Friendly
    5.4 / 10
  • Support
    5.3 / 10
  • Features
    5.3 / 10

Detailed Scores / Summary

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E. V.
E. V.
Brazil
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support8
  • Features10
9.2
NEW

Reliable and user friendly

Service used: Shared - NameBuilder
I'm using Name.com for about 3 years, I'm a hobbyist with some have few websites hosted with them. I also have some domains registered there. I like it a lot, very supportive despite the difference in timezone. Unresolved support ...Read More
Name.com
Hello E.V.

This is fantastic to hear. We appreciate that you've chosen us as your domain registrar and that you have felt supported along the way.

Thank you for review!

Amy
Anuj Nair
Anuj Nair
India
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Simply the best!

Service used: Shared - NameBuilder
Being new to, I was a bit reluctant and cautious when I first dealt with this website. I very much appreciate their prices, offers and wonderful customer service.
Simply the best!
Name.com
Hello Anuj,

Welcome to the Name.com family, we're so glad you've joined! Thank you for taking the time to share about your experience thus far.

Best Regards,

Amy
Grady Lawlor
Canada
  • Reliability10
  • Pricing6
  • User Friendly6
  • Support10
  • Features8
8.0
NEW

Friendly + Effective

Service used: Shared - NameBuilder
A big thanks to Chris for responding right away in realtime to my question on the live chat. He shared the info I needed to make a change to my account and followed up to let me know once the change was made. Friendly, efficient and personable - thanks Chris, keep it up!
Name.com
Hello Grady,

Wonderful to know that Chris was able to help you from start to finish! Thank you so much for sharing.

Best Regards,

Amy
wail msaid
wail msaid
Oman
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Name.com Reviews

Service used: Shared
excellent service and understandable support which will not get anywhere. they have gentlemen called max in the support who really safe our jobs by courtesy renewal of domain till we got back to the track. great thanks for his amazing support
Name.com
Hello Wail,

So happy to hear that Max was able to help you get your domain back up and running again. Thanks for your review!

Best Regards,

Amy
Bhakhin Va
Bhakhin Va
Thailand
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support8
  • Features8
8.4

Experience with name.com

Service used: Shared - NameBuilder
I have been using service of name.com for more than 10 years with smooth, stable and good support.
Name.com
Hello Bhakhin,

Thank you for being a part of the Name.com family for over a decade! We are elated to receive your feedback about your experience thus far.

Best Regards,

Amy

Typical Name.com Prices

Service Monthly Price Range
Shared Hosting $4.99 - $12.99 3 plans
The Services & Prices are taken from www.name.com

Name.com Expert Review 2020

Written by: Michael Lavnduski

Name.com Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski
Expert

Expert Overview

Primarily a domain name registration company, but also offering shared hosting

Name.com is one of the larger domain name registrars in the market.  In addition to this, however, they also offer several shared hosting packages to their customers.  They don’t offer anything beyond shared hosting, but for those who only need this type of hosting, they do provide a high quality service.

Their hosting comes with all the standard features you would expect including MySQL databases, the ability to manage email addresses and spam protection.  The speed of their hosting is surprisingly high, especially for shared hosting.  This is an indication that they don’t overload their servers like so many shared companies seem to do these days.

Unlike some companies that offer hosting as a secondary business, Name.com seems to actually have put some effort into this service.  They keep their hardware and software up to date and provide nice support for their hosting customers.

Uptime & Reliability

99% uptime guarantee with few customer complaints

You’ll get a 99% uptime guarantee, though what type of credits you get if it drops below this point is unclear.  Most companies today are offering at least 99.9% guarantees too, which makes this one not quite as good.

Despite the questionable guarantee, however, they do provide a good, reliable hosting option to people who are running simple sites.  You don’t want to run a major corporation or even a mid-sized business here, but for personal blogs or entry level sites, you shouldn’t have any issues.

Features

Standard shared hosting features with very few extras

There is nothing really standing out in their feature list to speak of.  That being said, however, there are no features that are really missing either.  When it comes to basic web hosting on a shared server, they give you what you need.

One nice feature is their web stats option, which is provided on all packages.  While it doesn’t give any information that you couldn’t get from Google Analytics or another similar service, it is nice to have it built right in.  This is especially true for newer webmasters.

Support

Good support when you need it

They don’t specifically say when they have technical support available.  Their main toll free number is only active during the day, as is their main email contact.  They do have an online ticketing system that you can use, but it is not immediately clear when they will get back to you.  When you do get in touch with someone, their technicians seem to be skilled and able to resolve most issues quickly and easily.

Pricing

High base price that drops with longer agreements

The base price for their lowest shared hosting plan is $6.99 per month, but that drops down to $4.99 if you pay for a year up front.  If you need an SSL certificate, that costs another $9.99 per year on their first two packages, but it is included in their highest option.

They do have a full 30 day money back guarantee available, which is always nice to see.

Summary

Simple hosting tailored just for basic sites

While you certainly can’t compare this hosting company to many of the others out there, they aren’t trying to compete for the same business.  They want to give entry level webmasters a simple place where they can buy a domain and do the hosting all at once, and that is what they’ve done.  No huge benefits here, but no problems either.

Pros:

  • Simple hosting packages
  • Responsive support for both technical and customer service issues
  • Easy hosting when you buy a domain name from name.com

Cons:

  • Limited to shared hosting options
  • Web hosting is not their primary business
  • Hosting is not scalable to larger sites

 

Read the full expert review Visit Name.com See plans & pricing

Name.com Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Basic 10 GB 100 TB $4.99 6.2
NameBuilder 100 GB 1000 TB $7.99 6.2
Unbelievable Unlimited Unlimited $12.99 7.3
A Free Domain is included when purchasing any hosting service from Name.com
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