Name.com Reviews and Expert Opinion

Based on 43 user review in 1 language
3.1
POOR

Customer score for Name.com

  • Reliability
    3.1 / 10
  • Pricing
    3.6 / 10
  • User Friendly
    3.1 / 10
  • Support
    2.6 / 10
  • Features
    3.0 / 10

Detailed Scores / Summary

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Samira El Aurani
Australia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

SCAM avoid this website !

Service used: Shared - Basic
Kept promising that my name servers would be updated for a whole week and did not end up doing it. My website is still down!!!! I contacted them about 6 times and they didn’t do ANYTHING. The worst company to deal with.
Chris Hanrahan
United States
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support2
  • Features4
4.0

Virtually no customer service; HTML redirects fail regularly

Service used: Shared - Basic
Although their web interface is relatively easy to use, these people just seem out to lunch. Our Operations Manager tried calling them 6 times yesterday about an "alert" which they sent indicating that "A service is going to expir...Read More
Eric Plotts
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

HORRIBLE COMPANY! A NIGHTMARE!

Service used: Shared - NameBuilder
DO NOT register a domain or do anything else with this unorganized dysfunctional company. These idiots sold my domain. It was to a site I won in an auction and was kinda just live on the web until I had more time to monetize it. S...Read More
Ndekere Kiritu
Austria
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Works like a CHARM

Service used: Shared - Basic
I host www.gainwithndekere.com @ nameDOTcom. I love their service. My MAIN issue is Cost. It's rather EXPENSIVE. I don't fully trust the site THOUGH coz their offices are in the United States while I live in THE REPUBLIC OF KENYA....Read More
 
 
Mike Nicastro
United States
  • Reliability8
  • Pricing8
  • User Friendly8
  • Support4
  • Features8
7.2

Reasonable pricing and easy to modify

Service used: Shared - Basic
Moved from GoDaddy
I see a lot of negative reviews, but Name.com seems to work ok for me. I use it for personal use and the features work fine. I have the WordPress plan and it is very easy to manage and this is the best site I have ever had. The on...Read More
Louis Jordan
United States
  • Reliability4
  • Pricing6
  • User Friendly6
  • Support2
  • Features2
4.0

Sell your contact info immediately unless you pay them to hide it!

Service used: Shared - Basic
I have a pile of domains with name.com and when I add a domain, I immediately get dozens of phone calls and emails from Indian companies trying to sell me web services. I can't even answer my phone anymore and I get real business ...Read More

Typical Name.com Prices

Service Monthly Price Range
Shared Hosting $4.99 - $12.99 3 plans
The Services & Prices are taken from www.name.com

Name.com Expert Review 2019

Written by: Michael Lavnduski

Name.com Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Primarily a domain name registration company, but also offering shared hosting

Name.com is one of the larger domain name registrars in the market.  In addition to this, however, they also offer several shared hosting packages to their customers.  They don’t offer anything beyond shared hosting, but for those who only need this type of hosting, they do provide a high quality service. Their hosting comes with all the standard features you would expect including MySQL databases, the ability to manage email addresses and spam protection.  The speed of their hosting is surprisingly high, especially for shared hosting.  This is an indication that they don’t overload their servers like so many shared companies seem to do these days. Unlike some companies that offer hosting as a secondary business, Name.com seems to actually have put some effort into this service.  They keep their hardware and software up to date and provide nice support for their hosting customers.

Uptime & Reliability

Compare
9

99% uptime guarantee with few customer complaints

You’ll get a 99% uptime guarantee, though what type of credits you get if it drops below this point is unclear.  Most companies today are offering at least 99.9% guarantees too, which makes this one not quite as good. Despite the questionable guarantee, however, they do provide a good, reliable hosting option to people who are running simple sites.  You don’t want to run a major corporation or even a mid-sized business here, but for personal blogs or entry level sites, you shouldn’t have any issues.

Features

Compare
9

Standard shared hosting features with very few extras

There is nothing really standing out in their feature list to speak of.  That being said, however, there are no features that are really missing either.  When it comes to basic web hosting on a shared server, they give you what you need. One nice feature is their web stats option, which is provided on all packages.  While it doesn’t give any information that you couldn’t get from Google Analytics or another similar service, it is nice to have it built right in.  This is especially true for newer webmasters.

Support

Compare
9

Good support when you need it

They don’t specifically say when they have technical support available.  Their main toll free number is only active during the day, as is their main email contact.  They do have an online ticketing system that you can use, but it is not immediately clear when they will get back to you.  When you do get in touch with someone, their technicians seem to be skilled and able to resolve most issues quickly and easily.

Pricing

Compare
8

High base price that drops with longer agreements

The base price for their lowest shared hosting plan is $6.99 per month, but that drops down to $4.99 if you pay for a year up front.  If you need an SSL certificate, that costs another $9.99 per year on their first two packages, but it is included in their highest option. They do have a full 30 day money back guarantee available, which is always nice to see.

Summary

Simple hosting tailored just for basic sites

While you certainly can’t compare this hosting company to many of the others out there, they aren’t trying to compete for the same business.  They want to give entry level webmasters a simple place where they can buy a domain and do the hosting all at once, and that is what they’ve done.  No huge benefits here, but no problems either. Pros:
  • Simple hosting packages
  • Responsive support for both technical and customer service issues
  • Easy hosting when you buy a domain name from name.com
Cons:
  • Limited to shared hosting options
  • Web hosting is not their primary business
  • Hosting is not scalable to larger sites
 
Read the full expert review Visit Name.com See plans & pricing

Name.com Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 100 TB $4.99 3.8
100 GB 1000 TB $7.99 2.0
Unlimited Unlimited $12.99 2.0
A Free Domain is included when purchasing any hosting service from Name.com
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