Name.com Reviews and Expert Opinion

Based on 122 user reviews in 2 languages
6.6
Good

Customer score for Name.com

  • Reliability
    6.7 / 10
  • Pricing
    6.7 / 10
  • User Friendly
    6.5 / 10
  • Support
    6.5 / 10
  • Features
    6.5 / 10

Detailed Scores / Summary

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RA DV
RA DV
Ecuador
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Best hosting

Service used: Shared - Unbelievable
Best hosting in services email hosting droplets
Easy administration
For beginners and seniors users
You can install since WordPress software to virtual machines
Name.com
Hello RA DV,

We are elated to hear that you've found our newly offered hosting droplets valuable. Thank you for your kind review about our hosting services!

Best Regards,

Amy
Omar Trejo
Omar Trejo
Mexico
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features6
9.2

Good and effective support

Service used: Shared - Basic
The team was effective at guarding my account's security. They were quick to act and provided good instructions. I'll continue using them for further needs.
Name.com
Hello Omar,

Account security for our customers is extremely important to us. It's wonderful to hear that you felt our process to protect your account was as painless as possible!

Thank you for your kind review.

Amy
Paul S.
Paul S.
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

SSL Certificates

Service used: Shared - Basic
At first I didn't know how to use the NAME.com support....once I figured it out the phone support was excellent!!
Name.com
Hello Paul,

We're so glad you were able to connect with our team to get discuss your SSL! Thank you for your kind words and excellent review.

Best Regards,

Amy
Zhaung Wei
Zhaung Wei
Taiwan
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Retrieve my website

Service used: Shared - NameBuilder
I could not figure out how to use WordPress Hosting, and my website is replaced by WordPress Hosting. So I submitted an online request for help.
I want to cancel WordPress Hosting and change to Website Builder. Dylan and Samantha help me .Thank you!
Name.com
Hello Zhaung Wei,

Wonderful to know that the migration went smoothly. Thank you for your review!

Best Regards,

Amy
Jordane Delahaye
Jordane Delahaye
Japan
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Everything I need

I like that they have these features/services that I can use separately or bundle as I like. i feel like I am in good, safe hands.
Name.com
Hello Jordane,

Hearing that you feel you are in good hands is the greatest compliment. Thank you so much for taking the time to share about your experience thus far!

- Amy

Typical Name.com Prices

Service Monthly Price Range
Shared Hosting $4.99 - $12.99 3 plans
The Services & Prices are taken from www.name.com

Name.com Expert Review 2021

Written by: Michael Lavnduski

Name.com Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski
Expert

Expert Overview

Primarily a domain name registration company, but also offering shared hosting

Name.com is one of the larger domain name registrars in the market.  In addition to this, however, they also offer several shared hosting packages to their customers.  They don’t offer anything beyond shared hosting, but for those who only need this type of hosting, they do provide a high quality service.

Their hosting comes with all the standard features you would expect including MySQL databases, the ability to manage email addresses and spam protection.  The speed of their hosting is surprisingly high, especially for shared hosting.  This is an indication that they don’t overload their servers like so many shared companies seem to do these days.

Unlike some companies that offer hosting as a secondary business, Name.com seems to actually have put some effort into this service.  They keep their hardware and software up to date and provide nice support for their hosting customers.

Uptime & Reliability

99% uptime guarantee with few customer complaints

You’ll get a 99% uptime guarantee, though what type of credits you get if it drops below this point is unclear.  Most companies today are offering at least 99.9% guarantees too, which makes this one not quite as good.

Despite the questionable guarantee, however, they do provide a good, reliable hosting option to people who are running simple sites.  You don’t want to run a major corporation or even a mid-sized business here, but for personal blogs or entry level sites, you shouldn’t have any issues.

Features

Standard shared hosting features with very few extras

There is nothing really standing out in their feature list to speak of.  That being said, however, there are no features that are really missing either.  When it comes to basic web hosting on a shared server, they give you what you need.

One nice feature is their web stats option, which is provided on all packages.  While it doesn’t give any information that you couldn’t get from Google Analytics or another similar service, it is nice to have it built right in.  This is especially true for newer webmasters.

Support

Good support when you need it

They don’t specifically say when they have technical support available.  Their main toll free number is only active during the day, as is their main email contact.  They do have an online ticketing system that you can use, but it is not immediately clear when they will get back to you.  When you do get in touch with someone, their technicians seem to be skilled and able to resolve most issues quickly and easily.

Pricing

High base price that drops with longer agreements

The base price for their lowest shared hosting plan is $6.99 per month, but that drops down to $4.99 if you pay for a year up front.  If you need an SSL certificate, that costs another $9.99 per year on their first two packages, but it is included in their highest option.

They do have a full 30 day money back guarantee available, which is always nice to see.

Summary

Simple hosting tailored just for basic sites

While you certainly can’t compare this hosting company to many of the others out there, they aren’t trying to compete for the same business.  They want to give entry level webmasters a simple place where they can buy a domain and do the hosting all at once, and that is what they’ve done.  No huge benefits here, but no problems either.

Pros:

  • Simple hosting packages
  • Responsive support for both technical and customer service issues
  • Easy hosting when you buy a domain name from name.com

Cons:

  • Limited to shared hosting options
  • Web hosting is not their primary business
  • Hosting is not scalable to larger sites

 

Read the full expert review Visit Name.com See Plans & Pricing

Name.com Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Basic 10 GB 100 TB $4.99 7.4
NameBuilder 100 GB 1000 TB $7.99 7.9
Unbelievable Unlimited Unlimited $12.99 8.9
A Free Domain is included when purchasing any hosting service from Name.com
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