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1.7
POOR
  • User Friendly
    1.9
  • Support
    1.4
  • Features
    1.6
  • Reliability
    1.5
  • Pricing
    2.0

Avg. score per month

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MyHosting.com Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.95 - $18.95
VPS $15.95 - $69.95

Data Centers

Daren Quag

Pinned Review

Daren Quag,
5.0
This company has high quality hosting at a very affordable price. I would say for the features you get, this is the best company to host with in Canada. They are very reliable and great to use. No ...Read Morematter what type of hosting you need, they will have it. Their sales team is very friendly and happy to answer questions and their tech support responds fast. I recommend this hosting to anyone who asks.Less

Reviews

Stormi Dykes
Stormi Dykes from United States,

Don't Use This Company

1.0
Their Customer Service is non-existent. I have been having multiple email issues for almost four months, which is the kiss of death for a small business - particularly in a Pandemic. They caused the issue when they switched my acc...Read Moreount from a web hosting to email-only hosting plan, but have yet to figure out what happened. (ONE of the issues is that I now get 1/3 the email volume I got before move, many key emails do not get delivered but the senders don't get bounce-back messages, these senders don't show up in my Spam filter). I have spent almost 60 hours at this point attempting to get answers from their Tech Support team. The answer I usually get – when there’s actual contact – is that the issue has been elevated to a senior team and someone will get back to me. No one ever gets back to me and now they are ignoring my attempts to contact them. As far as I can see, nothing has been done to troubleshoot/resolve my issue and I question their technical expertise. Avoid, Avoid, AVOID.Less
Rob F

Simply Horrible

1.0
I had been with the company for nine years. They were fantastic in 2012... then sometime around 2019 or so, they must have solde the company. Tech support has at-best canned responses, and little to no ability to affect the servic...Read Moree.

They haven't updates their security (SSL/TLS), so even when you can get it, its deprecated, broken security.
The help-desk guy tries to convince you that's fine.

Finally leaving the service... a shame, since it used to be good.
Less
Patrick Fay
Patrick Fay from United States,

The ABSOLUTE WORST hosting company!! Days with servers down standard operating procedure!

1.0
So many better hosts out there. Changing hosts is like changing accountants ... not something most of us care to do. We as a company struggled with the poor service / hours of email servers being down during business hours / sched...Read Moreuled maintenance mid-week v weekends. As other users not, used to be a good host back in 2012- Would advise to STAY AWAY if you are considering ...and really advise a scheduled migration to much better platforms if you are one of the few stuck with this company.Less
Edik Manson
Edik Manson from United States,

The WORST hosting company ever, least reliable, horrible to do business with

1.0
I've been with myhosting.com for 10 years, I've seen the company sold and re-sold, I've seen its ups & downs, I still gave them the benefit of the doubt, but since their recent purchase/transition this year, it's been a total ...Read Moremess. Since Jan 2019, it's been one issue to another. As a software developer, I can understand issues of such, but not to the extent of their horrible service. Everything sucks! Lots of server down time, days without emails working, terrible customer service (if any at all), unprofessional tech support. Just a mess. I have 102 sites with this guys on 3 different VPS accounts, with their so called optimum service (pay about $1250/yr for each of these VPS), yet, I can't tell you how frustrating it's been working with them lately.

I will NOT recommend myhosting.com to anyone who wants a stable platform. A shared hosting elsewhere is even better. And worst of all, they won't even refund you your money or cancel your account - they'll keep charging you, until you call your bank or credit card issuer to kill the card. This hosting company used to be good, but now with new ownership, it's a platform to avoid. I'm out!
Less
M. Geneverrra
M. Geneverrra from United States,

Terrible email outage

2.0
Myhosting planned a 2-day email outage for an upgrade. It was surprising that a hosting company could think that a 2-day outage was acceptable. On top of that, they botched the upgrade, leaving email hosting customers without emai...Read Morel for 4 days+. The problem is still not fixed as day 5 of the problem begins. Customer support is not reachable. Phone calls simply go into a wait queue and chat requests go unanswered. Support is either overwhelmed or gone to hiding, or both.

This has cost my business a lot of money, as customers cannot reach me and think that I'm ignoring their email. As difficult as it is to switch hosting providers for my 10 domains, I will do whatever is needed to switch. After years of good service from myhosting, the last year has been a series of email problems and poor support.
Less
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Large and Well-Established Hosting

MyHosting is one of the larger hosting providers with over 50,000 customers spread out around the world.  They boast that they have customers in over 170 countries, which is quite impressive.  The company is based in Toronto, Canada and has been in business since 1997.  This is a very long time when it comes to web hosting companies, so it is clear they are doing something right.  One worry with older hosting companies is that they don't keep up with the rapidly changing technologies. Fortunately, that is not the case with MyHosting. They have done a good job at staying up to date.

They partner with many of the world's largest IT companies including Microsoft, Cisco, Intel, MCI, Verizon and others to ensure they always have high quality hosting for their customers.  Overall, this is a very nice hosting company to consider for most types of sites.

Read More
8.8
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    9
  • Features
    9
  • Reliability
    9
  • Pricing
    8

Uptime & Reliability

100% uptime guarantee for all hosting

The MyHosting website offers you a 100% uptime guarantee, which is quite generious.  In the event that your site goes down due to issues on their end, they will give you a free day’s worth of credit for each hour your site is down.  This is a better guarantee than most other hosting providers are willing to offer.

Interestingly, their network status page states that they only guarantee 99.9% uptime, so this is somewhat confusing.  From what I can tell, the 100% uptime is just for getting free credit, but the 99.9% is more accurate to what you can expect. Either way, the hosting they provide is quite stable and most people won’t run into any real issues in this area.

Their data centers are on the high end, though they don’t own them.  They use two separate third party facilities to house all their servers.  The data centers are located in Toronto and New York, and offer high end security, redundant power, redundant network connections, and advanced fire suppression systems as well.

Features

Lots of Excellent Features

As you browse through their site you will see that they have a lot of nice features to offer.  They provide all the typical hosting options you'll need including generous disk space and bandwidth for just about any type of site.  They also have spam fighting and anti-virus features that will help keep your server running smoothly.

You can choose from Linux, Apache, MySQL and/or PHP for your platform and they even have a number of different versions of each to ensure you get what you want.  Their servers use the CLoudFlare system for additional speed and they even have a nice eCommerce system available for those who need it.

The bottom line with this is they really have a lot of features.  Many of them won't be used by most customers, but the fact that they are available is quite nice.  This will give you the option to grow and expand if you should feel the need in the future.

Support

Great support for all types of technical issues

MyHosting support is staffed 24/7/365 and available to help with just about any type of hosting issues that you’re facing.  They can be contacted through their ticketing system, live chat, email or phone with no extra charge.

They have a great FAQ, community discussion area and blog that all provide you with a lot of valuable information regarding web hosting, which can be extremely useful for anyone who wants to manage their own site better.

Pricing

Fair pricing for good hosting

The pricing of these plans is all going to be in line with what other companies might charge for similar packages.  For most of the options, however, you will actually be getting more features and better services than are available at many other companies so the pricing is really quite a good deal.  There are some upgrades that you can buy, but those will cost you more each month.  The biggest of these is the Plesk control panel, which many people will want because they may already be familiar with it.

The hosting comes with a 30-day money back guarantee if you pay annually.  They just ask you to send them an email with why you are unhappy with the services so they can attempt to improve for the future.

Summary

Quality hosting focused primarily on businesses

The hosting services offered by this company are all well run and easy to understand.  They are focused on helping businesses to get their websites up and running as quickly and easily as possible.  They do have a number of great hosting packages to choose from so they can meet the needs of virtually any small to medium sized company.  Of course, they can also satisfy any individual site hosting needs as well.

Pros:

  • Easy to understand hosting packages
  • Lots of great features
  • Great tech support included

Cons:

  • They don't own their own data centers
  • Some services, such as Plesk, cost extra

MyHosting.com Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Personal Website Hosting Plan Unlimited Unlimited cPanel Unlimited $4.95 2.0 Details
Business Hosting Plan Unlimited Unlimited cPanel Unlimited $9.95 2.7 Details
eCommerce Hosting Plan Unlimited Unlimited cPanel Unlimited $18.95 3.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Custom Linux VPS 20 GB 8 cores 512 MB $15.95 2.0 Details
Developer VPS 40 GB 11 cores 1 GB $18.95 3.3 Details
Business VPS + Plesk 40 GB 11 cores 1 GB $18.95 3.2 Details
Custom VPS - Windows 2008 25 GB 1 core 1 GB $34.95 3.3 Details
Developer VPS - Windows 2008 40 GB 2 cores 1 GB $36.95 2.0 Details
Business - Windows 2008 40 GB 2 cores 1 GB $37.95 3.3 Details
Custom - Windows 2012 40 GB 1 core 1 GB $39.95 3.3 Details
Developer - Windows 2012 40 GB 2 cores 1 GB $44.95 3.3 Details
Reseller VPS - Windows 2008 40 GB 2 cores 1 GB $45.95 4.0 Details
Business - Windows 2012 60 GB 2 cores 2 GB $49.95 3.3 Details
Linux Reseller VPS 40 GB 11 cores 1 GB $55.75 2.0 Details
Reseller - Windows 2012 80 GB 2 cores 4 GB $69.95 3.3 Details

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