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HostTech is a Swiss hosting company that has been in business since back in 2004. They are an internet services provider that can help their clients with a wide range of different options. They have a high quality data center to help ensure your site is up and running at all times, and they also offer domain name registration and more.
The company states that they have about 30,000 customers with 90,000 domains on 1500 servers. This makes them a mid to large sized hosting provider. The company continues to remain innovative and appears to work hard to provide their users with a world class experience.
Uptime & Reliability
Quality Hardware for Excellent Uptime
This company keeps their hardware up to date. This includes the servers, of course, but they also do a great job at making sure their data center is always up to the latest specifications. I didn’t see any type of uptime guarantee listed on their site but I also didn’t find any users complaining about downtime or outages or anything like that. Overall, you will almost certainly have an excellent experience in regards to the uptime and reliability of the hosting they offer.
Diverse Hosting Options
The hosting with this company is quite diverse, meaning you will have lots of different packages to consider. For shared hosting they have four options, the simples starting at just 100 megs of disk space. They use the Confixx and Plesk control panels, which are both good but not the industry standard cPanel option so that is something you should certainly be aware of. When you browse through their packages you will see that they have everything broken up into easy to understand sections so you can get a good picture of exactly what you will be getting when you sign up.
The virtual private servers are run using cloud technology. They named each of their packages based on weather terms to fit in with their cloud hosting theme. You can choose packages ranging from sunny to ice to tornado and many others as well depending on your needs. The more ‘severe’ the weather term, the better the hosting package. The VPS solutions all use high quality server specs to ensure you have a great experience. You can also choose either Linux or Windows when using a VPS.
Finally, you can move up to the dedicated server section where they have dozens of different server options. This can make it a little overwhelming for someone who hasn’t shopped for hosting in the past, but it is nice to be able to pick exactly what you want without having to add on options that you don’t need.
Friendly & Helpful Tech Support
The tech support with this company is easy to get in touch with and they can help you with virtually any type of issue you may run into. They are friendly and willing to explain what needs to be done if you are looking to learn from any issues. They also provide a good quality FAQ and other documentation to help you stay up to speed with everything you need to know about.
The prices at each level are right in line with what you would expect to pay. Keep in mind that the prices are all in the local Switzerland currency so if you don’t live in that country you will have to do some conversions to know exactly what you are really paying. You will find that they are not the cheapest, but they aren’t ripping you off either, which is exactly what you want in a good quality hosting service.
Easy to Understand Hosting
Whether you are very experienced with web hosting or this will be your first time hosting a site, you won’t have any trouble using HostTech. They have made their site very easy to understand, which is very important. In addition, their sales team is happy to take the time to chat with you about whatever you need. The one possible complaint is that they don’t have cPanel for their hosting, which many people will find disappointing.
Great Hosting in Switzerland
This is one of the best hosting companies in Switzerland or anywhere in the region. If you are looking to run a site that targets that area, you should certainly look into this company. They have a lot to offer and they continue to work hard to ensure they can exceed the needs of their customers.
Avoid at all costs. My email is everyday experiencing problems. Since longtime I contact them. They can not fix it. Today I didn't stop sending them tickets forth and back, losing my time. My email is still not working. We are a company just imagine what happens when your email doesn't work. You lose your clients.
They are just good at two things: Making you lose your time and money.
I received a bill from hosttech asking me to pay an upgrade of our hosting service. I took contact with the customer care, explaining I've never asked for an upgrade (I was moderating a workshop at the time where I should have asked for the upgrade). They answered me that it was me and if I want to downgrade, as I have caused them admin costs, I should pay 15€ (the same amount would had cost my upgrade, quite strange, isn't it?). So now I've to decide. Pay 15€ to downgrade my account or pay 15€ to keep a more expensive account that I don't need. They are cheap in the customer orientation as they are for their pricing. I can't recommend them.
I wanted to purchase a domain from them. Bad idea. Very bad idea. First of all they do not require any identification. That means anyone can order a domain in your name, using your email - and you'll be getting invoices!! When you follow the purchasing process, in the end they add a fee to the advertised price. The fee isn't mentioned anywhere.
Stay away from these people. They don't deserve your business.
Thanks for the feedback. You only get charged additional fees for additional services (such as instant setup). Domain prices mentioned on our website are without additional services of course. We hope this helps.
I am really disappointed by hosttech service. Their price seem low, but when you add extra cost for SSD, the extra cost for a monthly contract and commission fee, you realize that the cost is the same as others. Plus control panel is only in german, and they don't provide support over weekend, that it is absurd for a hosting company these days. And finally, when you ask to cancel the contract made for one month, they ask you to pay another month! And this is absolutely unacceptable for a "cloud server". Other real cloud companies bill per minute, and they have no contractual terms, this is the power of a real cloud hosting. I therefore wonder whether it is really a cloud server. I regret bitterly that I have left Exoscale for hosttech. Exoscale is far away in quality of service compared to hosttech. Absolutely I do not recommend to anyone hosttech.
We are very sorry for your bad experience. Our support is also reachable during weekends by opening a ticket. Regarding the contract: we are sorry, that you didn't like the way we bill our customers. However, you once agreed to that contract. We hope this helps to understand.
The service is often not available and does not work reliably. Sometimes there are forwarding and availability errors for some days. Then they're gone again. SSL certificates regularly expire without the provider noticing. In order to keep availability up the user has to regularly open tickets for the support in order to be followed up the coming days.
I expected a better quality service.
I'm very happy with hosttech. They have given me a great experience for my site. My site is not very fancy or anything, and doesn't get too much traffic, but I love it. It is clear that this company also loves providing me with the hosting as they do an excellent job of it. I think they are the premier hosting provider in Switzerland.
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