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4.3
SUPERB!
  • User Friendly
    4.3
  • Support
    4.2
  • Features
    4.3
  • Reliability
    4.2
  • Pricing
    4.4
Write Review
Visit Heficed

Heficed Reviews and Expert Opinion

A few words from Heficed

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With the millions of IP addresses and 12 years of industry experience and the operations globally Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.
Heficed HomePage Screenshot
Money Back: 14 Days

Pricing Range

Dedicated Server $79.00 - $169.00
Cloud Hosting $5.60 - $15.00

Data Centers

Heficed Awards

Awarded to companies in the top 10 for the best vps hosting category in 2021.. Given to companies who reached HostAdvice's Top10 best web hosting companies in 2021 Best Customer Support badge is given to companies that our editors anonymously tested their Email & Phone support and have proven to be awesome. 
Wong

Pinned Review

Wong,
5.0
I appreciate Host1plus because of their second to none customer care service. Host1plus has become an extraordinary web hosting company because of their brilliant customer care division. I feel safe with them.

Reviews

Devan Yahya
Devan Yahya

scammm.... they steal my money (RESOLVED)

4.2
scam. steal my money. suck payment gateway. no refund on bank side.

ticket #TCN-353RXT-973QI not resolved. and they steal my money.

very bad services


UPDATE: TICKET WAS RESOLVED
Heficed
Heficed,
Dear Devan,

We have looked into the situation, and we see that there were no issues with the payment on our side as the money was held up by the bank - apologies for the inconvenience caused. At the time your review was left, o...Read Moreur support team was still looking into the matter - but we are glad that since then the issue was resolved.
We have checked your ticket again, and we see that that the problem was solved shortly after with a successful transaction.

We value your feedback and we are happy to have you with us. If you have any further questions, please contact us at support@heficed.com

Sincerely,
Team Heficed
Less
Devan Yahya
Devan Yahya,
hi, updated the review
Devan Yahya
Devan Yahya,
this ticket is resolved. thankyou heficed
Rob L.
Rob L. from Lithuania,

Turned out great!

5.0
I heard from a friend that Heficed offers great performing, stable servers for a good price and decided to migrate. So happy with this decision, my experience with the service and their teams has been amazing so far, so I recommend!
Paulo Costa
Paulo Costa from Brazil,
Moved from Leaseweb

I love this company!

5.0
Heficed is the company I trust. I have been using Heficed for several years and I have never had an issue with the cloud stability, speed or responsiveness from their support team. I have cloud servers in Brazil, USA and Europe. I...Read More can confirm, all location performing excellent.
Moreover, their team has a top expertise in their infrastructure field, so sometimes I ask for their help/opinion on some infrastructure stuff.
Less
Christian D.
Christian D. from New Zealand,

Nice UI&UX and very stable cloud service

5.0
I am happy with the cloud stability. 2 years with this company and it feels that the service is trustable. Nevertheless, when I use services, I like it when it is easy to use and manage the services on the platform. Heficed is offering such combination and I am very happy about it.
Nicole Willis
Nicole Willis from Finland,

Offers good services but support is lacking

3.2
I will admit, I didn't start with any developer skills and started to acquire them along the way. However, many host servers have troubleshooting and community threads that will clarify what one would need. When Googling for solut...Read Moreions, I found other services had answers to questions while Heficed had rudimentary directions that one could not find on a search engine. When opening tickets, support staff often gave directions to amend an issue that were false. They began offering DNS management which allowed for you to transfer and manage domains but never made an interface to do basic things like change contact, point to Nameservers, etc. It wasn't clear who the actual registrar was. Support stated in ticket that you could point domains to other nameservers when you could not. When I stated that it is unusual for support staff to not know that the nameservers could not be pointed at their terminal, they replied that they were aware of it and the service was at EOL. So they'll be quite a bit of going in circles before something is amended and support staff willingly send you in circles. Chats are for sales only, and even then have little knowledge. They will offer licenses via cPanel, however cPanel could not advise how to avoid for eg. using a cancelled CloudLinux license when attempting to downgrade to CentOS 7. Again there were plenty of advice from other service providers on search engines, some from cPanel themselves. I followed those commands at least 3 times, only to find that with each reinstallation of CentOS, that CloudLinux RPMs were automatically installed anyway. Had to ask cPanel directly to delete the CloudLinux license manually and proceed. Yes, if I had prior knowledge it would have been better. So I don't suggest this server for an inexperienced server manager.Less
Heficed
Heficed,
Dear Nicole,

We are very sad about your experience with our support team. We will pass along your feedback to our support lead. It is definitely not representative of the way we want to treat our clients. We are taking your com...Read Morements and recommendations very seriously to improve the quality of the content for our self-service tools.
Would you mind sending us a DM in our public slack at heficedpublic.slack.com or via email hello@heficed.com so we could collect all the things you struggled with at Heficed and fix it.
Your feedback is precious to us, and we want o to hear from you more.

Let's talk.

Sincerely,
Team Heficed
Less
Ash Nicholas
Ash Nicholas from Singapore,

Excellent Service Provider!

5.0
Heficed is in locations where other suppliers aren't. They offer quality services and support assistance is friendly and swift. I am using services from multiple hosting companies for my digital business operations, but Heficed be...Read Morecome one of my favoure service provider from day one. The ease of using service exceeds my expectations andLess
Wyatt W
Wyatt W from Germany,

Motivated teams and transparency

5.0
I like transparency from the teams at Heficed then some outage or downtime happens, the team reports immediately, and with complete transparency and actions, they're taking to resolve it ASAP. Respect to Heficed team!
I also, so ...Read Moremuch like the status page they put into production some time ago. The team is continuously evolving, developing new features, better customer experience, and service quality raise.Less
Xeo Xinghu
Xeo Xinghu from Netherlands,

Great assistance from the team

5.0
Registration is simple, and the live chat helps a lot when I need to ask some questions and receive a quick reply. I respect their customer support via multiple channels. It feels you are not alone when you need technical or sales assistance on your matters.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Heficed Expert Review

If you’re a business that’s outgrown its current hosting solution, you might feel like you’re drowning in choice when it comes to finding new online servers and IP addresses. With Heficed, though, you might have just found what you’re looking for.

Founded in 2008, and formerly known as Host1Plus, Heficed remains one of the best hosting services out there, with above-average speeds, fully customizable and scalable hosting, and some impressive features making it one of the best tools for experienced web developers on the market.

In this Heficed review, we go into detail on what exactly impressed us and discover whether it's the right option for you.

Pros and cons

Pros

  • Data centers on four continents
  • Automated backup features are available
  • Fast performance speeds
  • Accepts multiple payment options, including PayPal
  • Only pay for what you need with scalable payment plans
  • Choose from multiple cloud solutions, including custom options to ensure your business remains flexible
  • Sign up to an advanced service level agreement package and get a guarantee of 99.99% uptime and packet delivery
  • Multi-region IP addresses with custom routing and block options

Cons

  • You’ll need web development skills to get the most out of the platform
  • Customer service isn’t the best
  • Hosting outside of the US or Europe can be a little expensive

Pricing and Payment Methods

Scalability and flexibility is the name of the game here, and the provider tries to make sure you don’t pay for more services than you actually use. Heficed has simplified its plans and pricing and now offers two options; the first being Kronos Cloud, a fully customizable choice that scales with use, and the second, Proto Compute, is a series of pre-built packages.

For those choosing the bare minimum specs in the Kronos Cloud, you can expect prices starting from just $5 per month for Linux users and $20 per month for Windows. Prices will vary depending on which country your data is hosted in, how much processing power and storage you choose, and how many backups you’d like. IP addresses are an additional charge and are purchased on an as-needed basis.

Final costs come from the service level agreement you choose. The standard SLA is free, but you’ll pay between 10% and 20% of the total contract cost for the advanced package and above, so make sure this is in your budget.

For those choosing Proto Compute, you’ll find nine pre-built packages ranging between $79 and $169 per month. These are a great option for those who need to get set up quickly.

Multiple payment types are accepted, including PayPal and all major credit and debit cards.

Ease of Use

Heficed’s target market is clearly aimed at seasoned developers, and things aren’t made easy for newbies. If you’re experienced in web development and know exactly what you want, you’ll be able to get to grips with the interface quite quickly and be managing your IP addresses like a pro.

If you’re having trouble, you can head over to the knowledge center and resource library to find your answers. You can also join the Heficed Slack public forum and ask your fellow users for help.

Load Times and Reliability

With a global network of servers to support its customers, Heficed has some pretty fast load times and excellent reliability. Heficed is on par with, or faster than, a lot of the competition, and it guarantees 99.99% uptime and packet delivery. We’re happy to say the company met these expectations following several months of testing by our team.

Features

Heficed has some pretty advanced features that are definitely tailored towards experienced professionals and larger businesses. Some of our favorites include:

  • Multi-region compatibility with IPv4 and IPv6 addresses - This gives users the flexibility to host websites and apps where they wish, as well as being able to switch geo-location on demand. This is great for those working internationally
  • A 10 Gigabit Network - Get fast network troubleshooting and performance testing with 10G fiber optic ports
  • Create custom routing rules - You’re able to choose what types of traffic come through which pipelines, allowing you to optimize your service how you see fit
  • Self-managed rDNS control - For those with the technical ability to do so, you’re free to manage your own reverse domain name system, saving you time going through customer support
  • A powerful API - You can directly access web control panel functionality and integrate your server management into just about any application you can think of
  • Full root access and easy scalability - Feel free to add or reduce the number of IP addresses at your leisure

Customer Support

So far in this Heficed review, we’ve been singing the company's praises. However, its customer service offerings are a little basic, with no phone or web chat options. You can send a query via a support ticket, but this is very much geared towards sales inquiries.

For troubleshooting, you’ll likely be directed to the knowledge center and resource library. Here you’ll find dozens of articles, blogs, business use cases, and data sheets, but you’re left on your own to find what you need.

User Reviews

So, you’ve heard what we have to say in this Heficed review, but nothing quite compares to the opinions of the people using the service day in, day out. Check out what others are saying in our user reviews.

Conclusion

Heficed is a great service for those looking for a flexible, scalable, and customizable hosting solution. It’s not aimed at the average consumer, though, and you’re going to need some developer skills to get the most out of it. That being said, once you’ve got to grips with the platform, you’ll find some impressive advanced features like the ability to reroute IP traffic, a powerful API, and the option to construct your server and online infrastructure to your exact specifications.

We’d like to see the company offer a little more in terms of customer service, but don’t let that put you off trying this great solution.

Heficed Prices, Plans & Features - 2021

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Chicago, United States 240 GB 4 x 3.70GHz 16 GB $79.00 8.5 Details
Reston, United States 240 GB 6 x 3.50GHz 16 GB $79.00 8.5 Details
Los Angeles, United States 240 GB 4 x 3.80GHz 16 GB $79.00 8.5 Details
London, United Kingdom 240 GB 6 x 3.50GHz 16 GB $80.00 8.2 Details
Frankfurt, Germany 240 GB 6 x 3.50GHz 16 GB $89.00 10 Details
Milan, Italy 240 GB 6 x 3.50GHz 16 GB $89.00 8.5 Details
Johannesburg, South Africa 240 GB 4 x 3.80GHz 16 GB $109.00 10 Details
Lagos, Nigeria Unlimited 6 x 3.50GHz 16 GB $149.00 8.5 Details
São Paulo, Brazil 240 GB 6 x 3.50GHz 16 GB $169.00 8.5 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Chicago, United States 10 GB 1 core 512 MB 1 TB $5.60 8.5 Details
Los Angeles, United States 10 GB 1 core 512 MB 1 TB $6.60 8.5 Details
London, United Kingdom 10 GB 1 core 512 MB 1 TB $6.60 10 Details
Frankfurt, Germany 10 GB 1 core 512 MB 1 TB $5.60 10 Details
São Paulo, Brazil 10 GB 1 core 512 MB 1 TB $12.50 10 Details
Johannesburg, South Africa 10 GB 1 core 512 MB 1 TB $15.00 8.5 Details

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