3.9
Good
  • User Friendly
    3.9
  • Support
    4.0
  • Features
    3.8
  • Reliability
    4.0
  • Pricing
    3.9
Write Review Visit GreenGeeks

GreenGeeks Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $2.49 - $8.95
VPS $39.95 - $109.95
Dedicated Server $169.00 - $439.00
Resellers $19.95 - $34.95

Availability

99.9% Uptime

Data Centers

GreenGeeks Awards

Yahouri Abel

Pinned Review

Yahouri Abel,
5.0
Je note 10 pour cet hébergeur parce qu'on ne peut pas donner plus que 10.
Depuis le 29/01/2010 que j'ai hébergé mon premier site web chez eux, j'y suis resté et tous mes hébergements et mes domaines ...Read Moresont chez Planethoster.
Mes site web sont toujours disponibles et rapides et leurs serveurs sont stables.
Mais surtout l'équipe technique est formidable et très réactive.
Tous mes problèmes ont trouvé solution très rapidement.
Desque je pose un problème, dans la minute qui suit j'ai un technicien en ligne et mon problème est réglé.
Cette équipe je la félicite pour sa réactivité et son expertise.
Voila ce qui me retient chez Planethoster depuis 6 années.
Less
Diaaeldeen Elmasry
Diaaeldeen Elmasry from Saudi Arabia,

Beware of the deceiving "unlimited" capacity, it is not unlimited as it seems!

1.6
I'm their customer for more than 10 years. They announce "unlimited" email capacity to attract customers and after few years they start troubling you with TOS violation. The silly thing that, they need us to remove emails older th...Read Morean 30 days! This is really rediculous.
We decided to move to another hosting company, although we regret it because they have a really good customer service. But, as a company, we need flexibility in email storage capacity to at least 6 months, to be able to access emails from multiple devices
Less
Kelly Harrison
Kelly Harrison from United Kingdom,

Autorenew at high cost

2.2
Got a reasonable deal on 3yr hosting but then cost jumped to$16/mo for 3yr at nearly $600. I told support I'd be leaving, moved companies but I was still charged. I complained loudly, got a refund for all but one month... even th...Read Moreough I never renewed and left before the end of my contract. I guess getting screwed or off $16 is better than 600 but the whole affair has me angry. Read other reviews and see how hard it is to block autorenew and get out early. I'd even put a block on your credit card or change CC numbers.Less
Daniel Spratt
Daniel Spratt from United States,

Got ambushed with Christmas Day renewal

2.2
Had been hosting 2 domains with them for 3 years. Auto renewed my plan for 4x original price on CHRISTMAS DAY. No phone call prior, just and email that got buried in spam 14 days before. Customer retention and service refuses to w...Read Moreork with me. Would not give them another dime. All future business will be taken elsewhere. Avoid.Less
Nicola Dean
Nicola Dean from Canada,

Not user friendly and customer service was zero help!

1.0
They are supposed to be hosting my websites. My websites have not worked properly since migrating from my previous provider. Links are broken and I am unable to get them to work. Very user unfriendly. Don’t waste your time or money. Customer service sucks.
Jonathan Howard
Jonathan Howard from United States,

Fraudulent Billing and Renewal Billing Practices

1.0
This company (which provides very average and normal service) engages in dishonest and deceptive billing tactics. Two years in a row I was billed incorrectly. This year - I cancelled - using their very complicated method and the...Read Morey still charged me. I am disputing and filing complaints with the State.

Everyone should know they are a terrible company with terrible customer service. I recommend staying away.
Less
damian hidalgo
damian hidalgo,
engages in dishonest tactics] not showing important details upfront or hiding terms of use, i feel as if i just got ripped off. im very disappointed. I dont recommend this service specially if you are a begginner amd dont want t...Read Moreo waste time in asking lots of questions.The way they trick before and after sales and in the setup process makes you hate them after payment for not being transparent.i asked for a refund after 15 hours and is a nightmare.Less
Jeanne Wilmot
Jeanne Wilmot from France,

Love them

4.6
The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the domains for clients more easily. Would be nice to be able to invoice clients dir...Read Moreectly from the reseller account or at least have multiple credit cards for payments from clients. The free SSL is great considering how much others charge. But it is a nuisance to constantly have to regenerate the certifications. This is the 4th hosting provider I have used in 5 years. So far have stayed the longest with them. After the big name ones, this customer service is a dream come true.Less
TYLER MCPHAIL
TYLER MCPHAIL from United States,

Beware, They are Scammers

1.0
The worst customer service, there is no refund window when you renew, and they have hidden ToS that you do not have access to unless you ask them or you have a question and they just pop it out of nowhere. They are extremely shady...Read More. I do not recommend them. I can not wait til I can get away from them and move to someone else.Less
Dan Dan
Dan Dan from Australia,

Worst Cutomer Experience ever

1.8
I was referred to greengeeks as highly recommended, spoke with the sale person about transferring and a bunch of other questions answered them really well, i was very impressed about the price and the unlimited server space, but t...Read Morehat's when everything went pair shaped and took a turn for the worst very quickly. As part of the service there was a free cpanel migration, i was getting emails from the migration tea, towards the end of the night 10pm est time saying the cpanel size is too big bal bla bla so i had to remove parts of the website just for the migration team to be able to start the process around midnight they started to send email stating that it was complete etc. then for some reason i get an automated email saying congratulations on starting your new account the team decided to move the registered account to another domain i stayed up until 1am responding to late emails trying to figure out why they would do that. woke up at 5am from email saying that the process is now complete your server is up and running you just need to update the nameservers, why would i need to do that when they were already propagated from the previous day. Long story short the unlimited disk space was actually limited and there was no room on the server even to upload a html file of 1kb, but the server migration team said that it was and SSL issue so i then spoke to support about my frustration and they said no worries sir i will sort it out, they came back to me saying they can't find my index file to my account i then told them it is because you can create a html file because there is no server space on my unlimited account so from 6am until 9am i called them up from Australia asking to speak with management, got an email at 9:20am saying that there QA department will contact me for a solution it is 2pm now, still no word only just to inform me that they have escalated the matter. ohh by the way my cpanel account was only 30 gig so a 30 gig in a unlimited server space account is the limit they should clearly state unlimited mean (28gb space) so in conclusion very bad customers experience with no solution my website is still not loading and false advertising for a unlimited server space. I strongly advise to go with a provider in your own country or a company that actually cares about their customers, just pay a little extra for that customer service, i guess you get what you pay for that is the old expression.Less

Expert Review

Marin Dujic
Marin Dujic
Hosting Expert

Overview

GreenGeeks: Impressive Features for an Adequate Price

Being one of the most popular eco-friendly web host companies, GreenGeeks not only preserves the beauty of nature, but also has many features, including unlimited disk space, bandwidth, domains, emails, and MySQL database amounts. They work with Shared, WordPress hosting, Reseller, VPS and Dedicated plans as well, allowing you to make flexible package transfers as your project expands. Why Choose Green Geeks’ Hosting Service?

7.7

Good

Rated by Marin Dujic

  • User Friendly
    7

  • Support
    8

  • Features
    10

  • Reliability
    7

  • Pricing
    6.5

  • 4 hosting plans
  • Important unlimited features
  • Non-stop customer support
  • Totally green

Want to know if GreenGeeks is right for you? Let’s check it out…

Uptime & Reliability

Great Uptime, Quick Solutions

GreenGeeks promises 99.99% uptime. Some monitoring systems say their website is up and running 99.98% of time or less. There is two main tools that GreenGeeks uses. First of all, they have up-to-date servers and they can keep your project up and running with their monitoring system that checks your website every 10 seconds in order to prevent long periods of server downtime.

Features

Each and every package has no limits concerning bandwidth, disk storage, hosted domains, MySQL databases, and email accounts. In addition to all the listed features, you’ll also get a free website builder, numerous security tools, and great coding support (PHP, Perl, Python, JavaScript, etc.). If you are planning on monetizing your web project, GreenGeeks is a great choice. First of all, pay attention to their ecommerce pack, which includes 3 shopping carts and SSL Secure Server services. Additionally, you get free credits for marketing and social media promotion.

FeatureDescription
BandwidthEvery plan by GreenGeeks includes unlimited bandwidth.
Disk SpaceNo limits for disk storage. Sounds great if you want to start something really big.
Website BuilderWith GreenGeeks you will use a convenient drag-and-drop website builder.
Email AccountsUnlimited email accounts and some other mail-related services.
Shopping Carts3 shopping carts included into every package — OS Commerce, Agora, and Zencart.
StatsYou’ll get log files and important website stats through the cPanel.
MySQL databasesAnother unlimited feature provided by GreenGeeks.
FTP AccountNo limits again — you will get as many additional FTP accounts as you like.
Multiple DomainsUnlimited domains, subdomains, add-on domains and parked domains.
Control PanelYou will use cPanel, which is one of the most popular and stuffed control panels for easy hosting management.

Support

Any package you can purchase at this company includes great 24/7/365 support via live chat, email and phone (for users in the U.S. & Canada) for free. The agents communicating with you are friendly and ready to help you with anything regarding billing, technical issues or sales. Apart from direct contact, you can learn a lot through the over hundreds of articles and video tutorials that GreenGeeks provides—all contain important points that will help you manage web hosting with higher efficiency.

  • 24/7 customer support
  • Email support
  • CMS Tutorials
  • Live Chat
  • Good self-study materials
  • Phone support is available only for US numbers
  • No blog
  • No forum

Pricing

Slightly Above Average, but with Appealing Discounts

Prices offered by GreenGeeks are somewhat affordable but still above the market average. You’ll get amazing features with many unlimited options included. The pricing policy is quite fair: you get a free domain without high prolongation fees, nothing is pre-ticked for you during the sign-up process, and you have the 30-day money back guarantee. Discounts are available for 2-year and 3-year purchases. Ordering GreenGeeks web hosting service for three years will give you a rebate of almost 50%.

User Friendly

Their website is plain and simple: you don’t get any pre-ticked extra-fee services, and you get to work with a really convenient interface. They’ve operated the services on their site with great convenience through cPanel. You have important services available through a one-click install, popular CMS platforms (WordPress, Drupal, and Joomla) included, and even some additional features that will help your website become user-friendly too.

Summary

GreenGeeks is an extremely effective and efficient web hosting company. They provide decent uptime, strong features, user-friendly interface and strong 24/7 support. They give you offers of Shared, VPS and Dedicated packages, which will ensure comfortable plan transfers as your project develops. GreenGeeks will also be a great solution for long-term projects as multi-year purchases grant you great discounts. Pros

  • Free setup and lifetime domain name
  • Lots of unlimited features
  • Shared, VPS and Dedicated plans available
  • 30 day money back guarantee
  • Efficient customers support and self-study materials
  • 100% green energy

Cons

  • Standard prices are far above average
  • No blog or forum
  • Difficulty transferring from another host
  • Slow server
  • Difficult cancelleation and billing policies

GreenGeeks Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Lite 50 GB Unlimited cPanel 1 $2.49 3.9 Details
Pro Unlimited Unlimited cPanel Unlimited $4.95 1.4 Details
Everything Unlimited Unlimited Unlimited cPanel Unlimited $8.95 2.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
2GB 50 GB 4 cores 2 GB $39.95 1.0 Details
4GB 75 GB 4 cores 4 GB $59.95 3.9 Details
8GB 150 GB 6 cores 8 GB $109.95 1.4 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
ENTRY SERVER 500 GB 2 x 1.60GHz 2 GB $169.00 2.6 Details
STANDARD SERVER 1000 GB 4 x 3.10GHz 4 GB $269.00 5.0 Details
ELITE SERVER 1000 GB 4 x 3.20GHz 8 GB $319.00 3.9 Details
PRO SERVER 1000 GB 6 x 2.00GHz 16 GB $439.00 3.5 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
RH-25 60 GB 599.96 GB cPanel $19.95 3.9 Details
RH-50 80 GB 800.05 GB cPanel $24.95 4.6 Details
RH-80 160 GB 1.6 TB cPanel $34.95 3.9 Details

We had our Secret Shopper compare GreenGreeks to 4 other leading hosting companies to check how easy it is to cancel an account. They have a very good and fast cancellation process. Watch this video to learn more.

 

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