GreenGeeks Reviews and Expert Opinion

Based on 163 user reviews in 6 languages

Customer score for GreenGeeks

  • Reliability
    8.0 / 10
  • Pricing
    7.9 / 10
  • User Friendly
    7.8 / 10
  • Support
    8.0 / 10
  • Features
    7.8 / 10

Detailed Scores / Summary

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Jeanne Wilmot
Jeanne Wilmot
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features8

Love them

Service used: Resellers - RH-50
The 24/7 live chat has saved me many times and is always very helpful. I wish the domain hosting were included in the reseller so I could set up the domains for clients more easily. Would be nice to be able to invoice clients dir...Read More
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Beware, They are Scammers

Service used: Shared - Pro
The worst customer service, there is no refund window when you renew, and they have hidden ToS that you do not have access to unless you ask them or you have a question and they just pop it out of nowhere. They are extremely shady...Read More
Dan Dan
Dan Dan
  • Reliability2
  • Pricing8
  • User Friendly4
  • Support2
  • Features2

Worst Cutomer Experience ever

Service used: Shared - Pro
I was referred to greengeeks as highly recommended, spoke with the sale person about transferring and a bunch of other questions answered them really well, i was very impressed about the price and the unlimited server space, but t...Read More
John Sutkowski
John Sutkowski
United States
  • Reliability6
  • Pricing4
  • User Friendly6
  • Support2
  • Features6

Terrible Customer Service

Service used: Shared
Bought it to try it out because the price was great. Reached out to customer service to cancel, was sent an email to confirm which I just so happened to miss. Contacted them to refund my account and cancel my account as I thought ...Read More
Janice A. Tanche
Janice A. Tanche
Same thing. I cancelled auto renew. They telephoned me to ask if I intended to renew. I said "Absolutely not due to $395US. Caroline said she would see about discount. Emailed me an offer valid for 48 hours. I did not respond beca...Read More
Hello Janice:

Your comments (and the one above it) DID stop me from using these guys. They sound awfully shaky.

Thank you for taking the time to comment.
And Warn.

Typical GreenGeeks Prices

Service Monthly Price Range
Shared Hosting $2.49 - $8.95 3 plans
VPS $39.95 - $109.95 3 plans
Dedicated Server $169.00 - $439.00 4 plans
Resellers $19.95 - $34.95 3 plans
The Services & Prices are taken from

GreenGeeks Expert Review 2021

Written by: Marin Dujic

GreenGeeks Rating

  • Reliability
    7 / 10
  • Pricing
    6.5 / 10
  • User Friendly
    7 / 10
  • Support
    8 / 10
  • Features
    10 / 10
Rated by Marin Dujic


GreenGeeks: Impressive Features for an Adequate Price

Being one of the most popular eco-friendly web host companies, GreenGeeks not only preserves the beauty of nature, but also has many features, including unlimited disk space, bandwidth, domains, emails, and MySQL database amounts. They work with Shared, Reseller, VPS and Dedicated plans as well, allowing you to make flexible package transfers as your project expands. Why Choose Green Geeks' Hosting Service?

  • 4 hosting plans
  • Important unlimited features
  • Non-stop customer support
  • Totally green

Want to know if GreenGeeks is right for you? Let's check it out...

Uptime & Reliability

Great Uptime, Quick Solutions

GreenGeeks promises 99.99% uptime. Some monitoring systems say their website is up and running 99.98% of time or less. There is two main tools that GreenGeeks uses. First of all, they have up-to-date servers and they can keep your project up and running with their monitoring system that checks your website every 10 seconds in order to prevent long periods of server downtime.


Each and every package has no limits concerning bandwidth, disk storage, hosted domains, MySQL databases, and email accounts. In addition to all the listed features, you'll also get a free website builder, numerous security tools, and great coding support (PHP, Perl, Python, JavaScript, etc.). If you are planning on monetizing your web project, GreenGeeks is a great choice. First of all, pay attention to their ecommerce pack, which includes 3 shopping carts and SSL Secure Server services. Additionally, you get free credits for marketing and social media promotion.

Feature Description
Bandwidth Every plan by GreenGeeks includes unlimited bandwidth.
Disk Space No limits for disk storage. Sounds great if you want to start something really big.
Website Builder With GreenGeeks you will use a convenient drag-and-drop website builder.
Email Accounts Unlimited email accounts and some other mail-related services.
Shopping Carts 3 shopping carts included into every package — OS Commerce, Agora, and Zencart.
Stats You'll get log files and important website stats through the cPanel.
MySQL databases Another unlimited feature provided by GreenGeeks.
FTP Account No limits again — you will get as many additional FTP accounts as you like.
Multiple Domains Unlimited domains, subdomains, add-on domains and parked domains.
Control Panel You will use cPanel, which is one of the most popular and stuffed control panels for easy hosting management.


Any package you can purchase at this company includes great 24/7/365 support via live chat, email and phone (for users in the U.S. & Canada) for free. The agents communicating with you are friendly and ready to help you with anything regarding billing, technical issues or sales. Apart from direct contact, you can learn a lot through the over hundreds of articles and video tutorials that GreenGeeks provides—all contain important points that will help you manage web hosting with higher efficiency.

  • 24/7 customer support
  • Email support
  • CMS Tutorials
  • Live Chat
  • Good self-study materials
  • Phone support is available only for US numbers
  • No blog
  • No forum


Slightly Above Average, but with Appealing Discounts

Prices offered by GreenGeeks are somewhat affordable but still above the market average. You'll get amazing features with many unlimited options included. The pricing policy is quite fair: you get a free domain without high prolongation fees, nothing is pre-ticked for you during the sign-up process, and you have the 30-day money back guarantee. Discounts are available for 2-year and 3-year purchases. Ordering GreenGeeks web hosting service for three years will give you a rebate of almost 50%.

User Friendly

Their website is plain and simple: you don't get any pre-ticked extra-fee services, and you get to work with a really convenient interface. They've operated the services on their site with great convenience through cPanel. You have important services available through a one-click install, popular CMS platforms (WordPress, Drupal, and Joomla) included, and even some additional features that will help your website become user-friendly too.


GreenGeeks is an extremely effective and efficient web hosting company. They provide decent uptime, strong features, user-friendly interface and strong 24/7 support. They give you offers of Shared, VPS and Dedicated packages, which will ensure comfortable plan transfers as your project develops. GreenGeeks will also be a great solution for long-term projects as multi-year purchases grant you great discounts. Pros

  • Free setup and lifetime domain name
  • Lots of unlimited features
  • Shared, VPS and Dedicated plans available
  • 30 day money back guarantee
  • Efficient customers support and self-study materials
  • 100% green energy


  • Standard prices are far above average
  • No blog or forum
  • Difficulty transferring from another host
  • Slow server
  • Difficult cancelleation and billing policies
Read the full expert review Visit GreenGeeks See Plans & Pricing

We had our Secret Shopper compare GreenGreeks to 4 other leading hosting companies to check how easy it is to cancel an account. They have a very good and fast cancellation process. Watch this video to learn more.


GreenGeeks Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Lite 50 GB Unlimited $2.49 7.9
Pro Unlimited Unlimited $4.95 2.8
Everything Unlimited Unlimited Unlimited $8.95 4.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
2GB 50 GB 2 GB $39.95 2.0
4GB 75 GB 4 GB $59.95 7.9
8GB 150 GB 8 GB $109.95 2.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
ENTRY SERVER 500 GB 2 GB $169.00 9.2
STANDARD SERVER 1000 GB 4 GB $269.00 10
ELITE SERVER 1000 GB 8 GB $319.00 7.9
PRO SERVER 1000 GB 16 GB $439.00 7.0

Resellers Plans

Plan Name Space Bandwidth Price Score
RH-25 60 GB 599.96 GB $19.95 7.9
RH-50 80 GB 800.05 GB $24.95 9.2
RH-80 160 GB 1.6 TB $34.95 7.9
A Free Domain is included when purchasing any hosting service from GreenGeeks
Submit a GreenGeeks Coupon

GreenGeeks Refund & Cancellation Policy

  • 30 day money back guarantee
  • Refund on hosting fees
  • applies only to the start date of your service with GreenGeeks and does not apply to renewals of service

    • You will be charged in full for the entire month in which you cancelled your account
    • Refunds do not apply to domain registrations and additional services (e.g. dedicated IP)

See the complete and updated policy by GreenGeeks:‎

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