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4.2
Good
  • User Friendly
    4.1
  • Support
    4.2
  • Features
    4.0
  • Reliability
    4.1
  • Pricing
    4.5
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Visit Exabytes Network (Singapore) Pte. Ltd.

Exabytes Network (Singapore) Pte. Ltd. Reviews and Expert Opinion

A few words from Exabytes Network (Singapore) Pte. Ltd.

Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading All-in-one Business Cloud, Digital and eCommerce solutions provider today, backed by 20 years of solid experience. We power 160,000 businesses worldwide (from individuals, small and medium-sized businesses, to government and public listed companies) with the 4 most important values in mind: Reliable, Affordable, Simplified, and Advantage (RASA), using the power of technology to help our customers and you ~ GROW Your Business Online.
Exabytes Network (Singapore) Pte. Ltd. HomePage Screenshot
Money Back: 100 Days

Pricing Range

Shared Hosting $1.48 - $44.71
VPS $3.73 - $438.26
Dedicated Server $73.79 - $342.11
Resellers $33.54 - $633.54
SSL $2.42 - $30.99

Server Locations

Exabytes Network (Singapore) Pte. Ltd. Awards

Ghaz KSH

Pinned Review

Ghaz KSH,
4.8
Exabytes is a great hosting company to deal with. The staff there are very professional. They know the products well and do not hesitate to help us. They are also very patient and are willing to answer all of our questions.

Reviews

james roh
james roh from Singapore,

email junk and SPAM issues

2.0
hi anybody having email problem with Exabyte server? i am having problem but not able to get help. so want to share info of issues.

1. our email from Exabyte goes to junk box to some of our recipient. 2. then from some other em...Read Moreails, it came back with SPAM at title 3. Some customers simply unable to receive it like DSO and other host.

and yet Exabyte unable to solve it over a week, they say its our customer problem....
Less
Jacky Lai
Jacky Lai from Singapore,

Web speed are worst compare to any hosting provider in singapore.

1.6
Bad in technical support and web speed are worst compare to any hosting provider in singapore.
Good in cheap price but with the lowest speed, think wisely if you care your business!!!
I am using EBiz Plus Pro, complain more then...Read More 10 times, never resolve.
Official respond, your website is build in bad condition caused the low speed. what do you think when you see the attached picture?
Less
Hong Khoo
Hong Khoo from Singapore,

Plans are good and worth of value

4.6
Their plans provide huge resources with very competitive price that you definately cannot get from somewhere else. Eventhough the price is low, but the quality is remain excellent!
Exabytes Network (Singapore) Pte. Ltd.
Exabytes Network (Singapore) Pte. Ltd.,
Dear Hong Khoo,

Thank you for taking the time to review your experience with us. Your comment give us the motivation to continue provide even better support and services.
Qii Yii
Qii Yii from United Kingdom,

Their support team have been always fast to respond.

4.8
We've been very happy with exabytes ssd hosting since the end of 2015.
We ask questions a few times a year, and support always answers them fully and quickly - complete with research - even when it turns out to be a problem that ...Read Morehas nothing to do with exabytes. I've already notice an improvement in load time for my site and the bulletin board is probably twice as fast as the old one. These guys get a thumbs up, fives all acrossed the board.Less
Exabytes Network (Singapore) Pte. Ltd.
Exabytes Network (Singapore) Pte. Ltd.,
Dear Qii Yii,

Thank you for taking the time to review your experience with us. Your comment give us the motivation to continue provide even better support and services.
Melissa Anne
Melissa Anne from Malaysia,

Cool uptme and honest awards from hostadvice expert to them

5.0
I am happy. You know. exabytes is what all web hosting providers are supposed to be:
- cool network and server uptime,
- Amazing speed connectivity (pages load super fast).
I am 100% satisfied customer! Recommend these guys!
Exabytes Network (Singapore) Pte. Ltd.
Exabytes Network (Singapore) Pte. Ltd.,
Dear Melissa Anne,

Thank you for taking the time to review your experience with us. Your comment give us the motivation to continue provide even better support and services.
Steven KC
Steven KC from Singapore,

Tech staff knowledgeable and help me a lot

4.4
Their tech staff are very knowledgeable and friendly. The get an understanding of the problem and efficiently work to a solution.I have started to have memory problems and they never put me down.I love these guys!
Exabytes Network (Singapore) Pte. Ltd.
Exabytes Network (Singapore) Pte. Ltd.,
Dear Steven KC,

Thank you for taking the time to review your experience with us. Your comment give us the motivation to continue provide even better support and services.
Cost Matter
Cost Matter from United States,

Worth to Buy again

4.4
This is the second hosting I bought from Exabytes. The loading was stable and quite fast, they have cPanel to make your website management easier. Will recommend
Exabytes Network (Singapore) Pte. Ltd.
Exabytes Network (Singapore) Pte. Ltd.,
Dear Cost Matter,

Thank you for taking the time to review your experience with us. Your comment give us the motivation to continue provide even better support and services.
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Exabytes Singapore Office

Exabytes has essentially taken their two main locations, Malaysia and Singapore and broken them off into two different hosting companies.  They are quite similar in nearly every way, but since they are different sites, they will get different reviews.  This one is for the popular Singapore office.

Exabytes is a hosting company that has been in business since 2001.  Their Malaysian company has been ranked the best hosting provider in the country since 2005 and this office is working hard to achieve the same level of success.  They are one of the larger hosting providers in the country, with thousands of happy customers running many different types of sites.  The company offers a variety of different types of hosting solutions as well as other services like mobile site builders, site lock to protect pages, SEO tools and more.

Read More
8.8
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    8
  • Support
    9
  • Features
    9
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Good Stable Hosting

The data center this company operates out of is very modern and has redundant network connections and power supplies.  In addition, they use good quality hardware (mostly from Dell) that is configured using RAID in many cases to avoid downtime due to hardware failure.  The uptime guarantees depend on what service you sign up for.  The dedicated servers, for example, come with a 99.99% network uptime guarantee and a 99.95% server uptime guarantee.  These guarantees are above average and are a good indication that the stability of the hosting is very good.

Features

Plenty of Hosting Features

The hosting with this company comes with all the standard features you would expect from a hosting provider, but also some nice extras.  Their shared hosting solutions are broken down into a couple different categories including student and business options.  They do have limits on things like disk space and bandwidth, but it is mostly reasonable.  The lowest level option has 1 gig of disk space, which isn't bad, but they also limit the bandwidth to one gig, which is really low.  If you move up to larger shared hosting packages you can get up to 10 gigs of bandwidth for 2 gigs of space.

The VPS solutions all have very high limits (25+ gigs of disk space) so that is nice.  They also limit the bandwidth based on speed rather than total monthly throughput, which is odd.  You are limited to 1 Mbps on their VPS servers.  This should be more than enough.  Memory ranges from a half a gig up to 1.5 gigs, which is about standard for normal VPS's.

If you really need a larger and more powerful server, the dedicated servers are the ideal choice.  They have several packages that will get the job done for you properly.  They use RAID configurations for the hard drives, which can dramatically reduce the risk of downtime due to drive failure.  They also have unlimited data transfer, 2 dedicated IP addresses, a software firewall and more.

In addition to their hosting services they also offer site building tools, SEO assistance and much more.  They can really be a nice partner for all your web based service needs.

Support

Customer Focused Support

The support with this company is very good.  They make it easy to contact them through live chat, phone or a ticketing system.  They also have a section to provide news about the company and any issues that might impact their users.  The knowledge base that they offer has plenty of information in it and they even have a video tutorials section.

Pricing

Nice Pricing with Some Concerns

The pricing with this company is very reasonable throughout most of what they do.  The shared hosting starts very low, especially if you can pay annually rather than monthly.  As you move up, the prices remain either at or below the industry average so price shouldn't be a concern to most people.  The one thing I didn't like is that they have a setup fee for their dedicated servers.  It does take time and effort to set up servers, but the industry is moving toward it being a standard thing that is free, so hopefully this company will catch up to that soon.

Summary

Overall Good Quality Hosting

The hosting with this company is quite good.  In fact, from what I have seen it is some of the best in Singapore.  They have a variety of different options to choose from and a strong reputation for quality from their customers.  If you need hosting in this part of the world, Exabytes is an excellent option to consider.

Pros:

  • Lots of Hosting Options
  • Very good Uptime Guarantees
  • Fair Pricing

Cons:

  • Setup fee for dedicated servers
  • Some people may see so many hosting options as confusing

Exabytes Network (Singapore) Pte. Ltd. Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Business Web Hosting (EBiz 12 Mini) 12 GB Unlimited Plesk 2 $1.48 9.2 Details
Business Web Hosting (EBiz 12 Plus) 60 GB Unlimited Plesk 60 $5.21 5.8 Details
Business Web Hosting (EBiz 12 Pro) 120 GB Unlimited Plesk Unlimited $9.68 8.3 Details
Business Web Hosting (EBiz 12 Max) 240 GB Unlimited Plesk Unlimited $27.57 8.3 Details
WordPress Hosting (WP 12 Beginner) 30 GB Unlimited Plesk 30 $2.97 6.4 Details
WordPress Hosting (WP 12 Business) 90 GB Unlimited Plesk 90 $5.96 7.5 Details
WordPress Hosting (WP 12 Ecommerce) 150 GB Unlimited Plesk Unlimited $12.66 8.3 Details
WordPress Hosting (WP 12 Ultimate) 300 GB Unlimited Plesk Unlimited $29.81 8.3 Details
cPanel Hosting (cPanel 12 Beginner) 30 GB Unlimited cPanel 30 $3.72 8.3 Details
cPanel Hosting (cPanel 12 Plus) 60 GB Unlimited cPanel 60 $5.96 8.3 Details
cPanel Hosting (cPanel 12 Pro) 120 GB Unlimited cPanel Unlimited $10.43 9.0 Details
cPanel Hosting (cPanel 12 Max) 240 GB Unlimited cPanel Unlimited $28.32 10 Details
Business Email Hosting - EBiz Mail PRO (5 Users) 25 GB Unlimited cPanel Unlimited $4.46 8.3 Details
Business Email Hosting - EBiz Mail PRO (10 Users) 25 GB Unlimited cPanel Unlimited $8.94 8.3 Details
Business Email Hosting - EBiz Mail PRO (15 Users) 25 GB Unlimited cPanel Unlimited $13.41 8.3 Details
Business Email Hosting - EBiz Mail PRO (20 Users) 25 GB Unlimited cPanel Unlimited $17.88 8.3 Details
Business Email Hosting - EBiz Mail PRO (25Users) 25 GB Unlimited cPanel Unlimited $22.35 8.3 Details
Business Email Hosting - EBiz Mail PRO (30 Users) 25 GB Unlimited cPanel Unlimited $26.82 8.3 Details
Business Email Hosting - EBiz Mail PRO (35Users) 25 GB Unlimited cPanel Unlimited $31.30 8.3 Details
Business Email Hosting - EBiz Mail PRO (40 Users) 25 GB Unlimited cPanel Unlimited $35.77 8.3 Details
Business Email Hosting - EBiz Mail PRO (45 Users) 25 GB Unlimited cPanel Unlimited $40.24 8.3 Details
Business Email Hosting - EBiz Mail PRO (50 Users) 25 GB Unlimited cPanel Unlimited $44.71 8.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Linux Standard SSD VPS (SSD VPS 1) 20 GB 1 x 3.20GHz 1 GB $3.73 8.3 Details
Linux Standard SSD VPS (SSD VPS 2) 40 GB 2 x 3.20GHz 2 GB $14.91 9.2 Details
Linux Standard SSD VPS (SSD VPS 3) 60 GB 3 x 3.20GHz 3 GB $23.85 4.8 Details
Linux Standard SSD VPS (SSD VPS 4) 80 GB 4 x 3.20GHz 4 GB $31.30 8.3 Details
Linux Standard SSD VPS (SSD VPS 5) 100 GB 5 x 3.20GHz 5 GB $38.76 8.3 Details
Linux Standard SSD VPS (SSD VPS 6) 120 GB 6 x 3.20GHz 6 GB $47.70 8.3 Details
Linux Standard SSD VPS (SSD VPS 7) 140 GB 7 x 3.20GHz 7 GB $55.16 8.3 Details
Linux Standard SSD VPS (SSD VPS 8) 160 GB 9 x 3.20GHz 8 GB $62.61 8.3 Details
Linux Standard SSD VPS (SSD VPS 12) 200 GB 12 x 3.20GHz 12 GB $95.40 8.3 Details
Linux Standard SSD VPS (SSD VPS 16) 200 GB 14 x 3.20GHz 12 GB $122.24 10 Details
Linux Standard SSD VPS (SSD VPS 20) 200 GB 16 x 3.20GHz 20 GB $149.07 8.3 Details
Linux Standard SSD VPS (SSD VPS 24) 200 GB 18 x 3.20GHz 24 GB $174.41 8.3 Details
Linux Standard SSD VPS (SSD VPS 32) 200 GB 20 x 3.20GHz 32 GB $228.07 8.3 Details
Linux Standard SSD VPS (SSD VPS 48) 200 GB 22 x 3.20GHz 48 GB $347.33 8.3 Details
Linux Standard SSD VPS (SSD VPS 64) 200 GB 24 x 3.20GHz 64 GB $438.26 8.3 Details
Windows VPS (Windows SSD VPS 1) 40 GB 1 x 3.20GHz 2 GB $18.63 8.3 Details
Windows VPS (Windows SSD VPS 2) 60 GB 2 x 3.20GHz 2 GB $37.27 8.3 Details
Windows VPS (Windows SSD VPS 4) 100 GB 4 x 3.20GHz 4 GB $78.26 8.3 Details
Windows VPS (Windows SSD VPS 8) 180 GB 8 x 3.20GHz 8 GB $156.52 8.3 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Linux Dedicated Server (Economy) 2 TB 1 x 3.20GHz 16 GB $125.96 8.3 Details
Linux Dedicated Server (Value) 4 TB 1 x 3.20GHz 32 GB $73.79 8.3 Details
Linux Dedicated Server (Deluxe) 4 TB 2 x 3.20GHz 64 GB $193.04 8.3 Details
Linux Dedicated Server (Ultimate) 8 TB 2 x 3.20GHz 64 GB $312.30 8.3 Details
Windows Dedicated Server (Economy) 2 TB 1 x 3.20GHz 16 GB $155.78 8.3 Details
Windows Dedicated Server (Value) 4 TB 1 x 3.20GHz 32 GB $103.60 10 Details
Windows Dedicated Server (Deluxe) 4 TB 2 x 3.20GHz 64 GB $222.86 8.3 Details
Windows Dedicated Server (Ultimate) 8 TB 2 x 3.20GHz 64 GB $342.11 8.3 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Linux Reseller Web Hosting (REX1000) 50 GB 196.92 GB cPanel $335.40 8.3 Details
Linux Reseller Web Hosting (RHB1000) 200 GB 399.5 GB cPanel $335.40 8.3 Details
Linux Reseller Web Hosting (RHB2000) 400 GB 800.05 GB cPanel $484.47 8.3 Details
Linux Reseller Web Hosting (RHB3000) 600 GB 1.17 TB cPanel $633.54 8.3 Details
Windows Reseller Web Hosting (WB1000) 200 GB 399.97 GB Plesk $33.54 8.3 Details
Windows Reseller Web Hosting (WB2000) 400 GB 800.05 GB Plesk $48.45 8.3 Details
Windows Reseller Web Hosting (WB3000) 600 GB 1.17 TB Plesk $63.35 8.3 Details
Windows Reseller Web Hosting (WB4000) 800 GB 1.6 TB Plesk $78.26 8.3 Details

SSL Plans

Plan Name Features Warranty Price Score
SSL Certificate (Standard SSL)
Domain Validation
Secures 1 Domain
Security Trust Seal
Best for Personal Sites, Blogs and Small Forums
$0.00 $2.42 8.3 Details
SSL Certificate (Organization SSL)
Organization Validation
Secures 1 Domain
Security Trust Seal
Best for Company and Business Websites
$0.00 $8.01 8.3 Details
SSL Certificate (Business SSL)
Extended Validation
Secures 1 Domain
Security Trust Seal
Best for E-Commerce and Business Websites
$0.00 $15.47 8.3 Details
SSL Certificate (Wildcard SSL)
Organization Validation
Secures 1 Domain and all subdomains
Security Trust Seal
Best for E-Commerce and Business Websites
$0.00 $30.99 8.3 Details

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