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3.8
Good
  • User Friendly
    3.9
  • Support
    3.8
  • Features
    3.5
  • Reliability
    3.7
  • Pricing
    3.9
Write Review
Visit Exabytes Malaysia

Exabytes Malaysia Reviews and Expert Opinion

A few words from Exabytes Malaysia

Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading All-in-one Business Cloud, Digital and eCommerce solutions provider today, backed by 20 years of solid experience. We power 160,000 businesses worldwide (from individuals, small and medium-sized businesses, to government and public listed companies) with the 4 most important values in mind: Reliable, Affordable, Simplified, and Advantage (RASA), using the power of technology to help our customers and you ~ GROW Your Business Online.
Exabytes Malaysia HomePage Screenshot
Free domain
Money Back: 100 Days

Pricing Range

Shared Hosting $0.96 - $76.35
VPS $6.15 - $475.98
Dedicated Server $113.03 - $240.76
Website Builder $5.61 - $16.86
Resellers $22.90 - $61.46
SSL $3.19 - $46.17

Data Centers

Exabytes Malaysia Awards

Adrian Chin

Pinned Review

Adrian Chin,
5.0
The support team is great , they answer my questions website builder and did answer my questions in Facebook

Reviews

Jornes Sim

The plan "Ebiz Gold Pro" on a server with fair performance.

2.4
Premium Fees Paid(Ebiz Pro "SSD Hosting"), but get my websites hosted on a fair server. I found another web hosting company at almost the same price on the plan but their hosting server is better than Exabytes. I signed up and don...Read Moree the site migration to test. End up the server performs better than Exa. It's same level of hosting spec but I get my websites hosted in a server with better performance. I really cannot tell why they treat Business Hosting Plan this way. I choose them because of they are a reputable company in Malaysia. I guessed I'm wrong with it.

And, their online supports have a lot of improvement need to go. When you asking a question, they will take more than 5 - 15 minutes to reply.

When I complaint why my server is that kind of performance, they come back with a response and said "As we check, we find everything is okay for us."

What else can I say? I decided to make the switching.
Less
varco enter
varco enter from Malaysia,

worst hosting ive ever had

1.0
we had a problem and seek for tehcnical support. we create ticket and based on the website 24/7 live support. no single email have been replied! first time encounter shit hosting
Jornes
Jornes,
If you want to reach their support by live-chat, that is only available from 9.00 am - 6.00 pm. They told me that technical support is available 24/7 by email. I didn't get any reply from them when I look for help for an urgent ca...Read Morese(I also blanket urgent in email). So, now I got a good web hosting company that provides 24/7 support by live-chat no matter if you are looking for sales, billing, and technical. I prefer this.Less
Kelvin
Kelvin,
I second this. their live support is just shit.
They're just receptionist who redirect traffics.
The actually people working on the technical issues are close to non existence when you need them.
Michael Tan
Michael Tan from United Kingdom,

Best hosting I never tried before

4.8
Absolutely amazing! We have been using various hosts since 2007 and we recently moved to Exabytes.
So far we have found Exabytes to be the best one of all.
Most hosting providers lure you at first place with amazing statistics...Read More.
With Exabytes, we never faced tech issue. Plus, the level of support we received was pretty good.
Less
Eric W
Eric W from Singapore,

DNS Changed without my knowledge, and slow support in changing it back

2.6
My website suddenly stop working, after spending time to check, i found that the DNS was changed to default DNS without my knowledge.
They support team need me to email customer care team, and customer care team very slow in resp...Read Moreonse.My website is down and i am losing sales for 1-2 days. (if they can fix this in 1 day).Less
Exabytes Malaysia
Exabytes Malaysia,
Hi Eric W,

We are apologize that we haven't provide the service that you more satisfied. Thanks for trusting us and support our services. We will improve our team to serve you even better in future. Appreciate on your review and rating for our services.

Best Regards,

Exabytes Team.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Malaysian Hosting since 2001

Exabytes has been offering the people and business of Malaysia good quality hosting since 2001.  They have been the #1 ranked hosting company in that country since 2005, which really says something about the quality of service they offer.  With over 60,000 customers ranging from individual blogs  to large corporate sites, this is a nice hosting option to consider.  They list some interesting stats including that they serve people from 121 different countries, manage 1000+ servers, 100,000+ websites, and over a million email accounts.

The company has shared hosting, VPS, dedicated servers and cloud options to choose from.  You can also opt for co-location services if you need that for your business.

Read More
8.6
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    8
  • Support
    9
  • Features
    9
  • Reliability
    9
  • Pricing
    8

Uptime & Reliability

Hosting Seems Stable

The hosting with this company appears to be very stable.  I did not see any uptime guarantee on their site, but the site is kind of cluttered with dozens of different pages.  I looked through a variety of sources and didn't find people complaining about downtime, but since most users are in Malaysia, that might not be surprising since any complaints would be in that language.  That being said, they do use good hardware and data centers so the chances are your site will be nice and stable.

Features

Tons of Hosting Options

This company offers A LOT of different options when it comes to hosting.  Each category (shared, VPS, dedicated, ect) is broken up into several sub-categories before you finally get to the invididual packages.  While this certainly helps to ensure that you're getting the exact services you need, it can be confusing.  When you look at the actual features of each package, you'll see that they do offer a nice quality hosting experience for their customers.

You can choose from either Linux or Windows for the operating system on any of the hosting they provide.  For shared hosting, you are limited by 1 or 2 gigs of disk space and 1-10 gigs of bandwidth for their 'personal' shared options.  If you need more than that, you can move up to premium business shared hosting or their unlimited shared hosting.  All these options have different rates and different limitations (or no limits).

If you look at the VPS solutions they offer you'll see that they have semi-dedicated servers, solid state drive VPSs and traditional VPS solutions to choose from.  As expected, within each of these categories is multiple packages that you can select from.

The dedicated servers have just one category, which makes it a little easier.  From that category you can choose different features that you need and you'll get a custom quote.  They do have some base packages if you just need something more generic.  All the dedicated servers come with unlimited backups, and a Google Ads credit.

Support

Nice Support Options

The support with this company seems to be very good.  They have a number of nice tools such as a network speed test and video tutorials to help you get the most information possible from them.  They also have a nice knowledge base and a news area where they let you know what is going on with their company.  Getting in touch with their technical support team is fast and easy as well so you can get assistance when you need it.

Price

Variety of Pricing Options

The prices aren't too bad.  since you have so many different hosting packages to choose from you can narrow it down and find the one that meets your needs at the price you want to pay.  You won't find that this is the cheapest hosting solution out there, but you do get what you pay for so that shouldn't be an issue.  The dedicated servers do have a 'setup' fee associated with them.  While it is understandable, this is a practice most hosting providers are moving away from.

Summary

Quality Malaysian Hosting

Overall the actual hosting seems to be quite good.  I don't like how many different categories they have since even for someone who has a lot of experience with hosting, it is confusing.  If you do want to consider this hosting provider, make sure you take some time and look at each option carefully to ensure you're getting the exact services you need.

Pros:

  • Ranked Best in Malaysia
  • Well-Established Company
  • Lots of Options

Cons:

  • So many hosting options it is confusing
  • Setup fee for dedicated servers

Exabytes Malaysia Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Business Web Hosting (EBiz 12 Mini) 12 GB Unlimited Plesk 2 $0.96 8.1 Details
Business Web Hosting (EBiz 12 Plus) 60 GB Unlimited Plesk 60 $4.82 7.5 Details
Business Web Hosting (EBiz 12 Pro) 120 GB Unlimited Plesk Unlimited $8.91 9.2 Details
Business Web Hosting (EBiz 12 Max) 240 GB Unlimited Plesk Unlimited $26.51 7.5 Details
WordPress Hosting (WP 12 Beginner) 30 GB Unlimited Plesk 30 $2.41 4.4 Details
WordPress Hosting (WP 12 Business) 90 GB Unlimited Plesk 90 $5.54 9.6 Details
WordPress Hosting (WP 12 Ecommerce) 150 GB Unlimited Plesk Unlimited $12.05 7.5 Details
WordPress Hosting (WP 12 Ultimate) 300 GB Unlimited Plesk Unlimited $28.92 7.5 Details
cPanel Hosting (cPanel 12 Beginner) 30 GB Unlimited cPanel 30 $3.13 7.5 Details
cPanel Hosting (cPanel 12 Plus) 60 GB Unlimited cPanel 60 $5.54 7.5 Details
cPanel Hosting (cPanel 12 Pro) 120 GB Unlimited cPanel Unlimited $9.64 7.5 Details
cPanel Hosting (cPanel 12 Max) 240 GB Unlimited cPanel Unlimited $27.23 7.5 Details
Business Email Hosting (EBiz Mail PRO - 10 Users) 25 GB Unlimited cPanel Unlimited $7.81 7.5 Details
Business Email Hosting (EBiz Mail PRO - 15 Users) 25 GB Unlimited cPanel Unlimited $11.28 7.5 Details
Business Email Hosting (EBiz Mail PRO - 20 Users) 25 GB Unlimited cPanel Unlimited $15.18 7.5 Details
Business Email Hosting (EBiz Mail PRO - 25 Users) 25 GB Unlimited cPanel Unlimited $19.09 7.5 Details
Business Email Hosting (EBiz Mail PRO - 30 Users) 25 GB Unlimited cPanel Unlimited $22.99 7.5 Details
Business Email Hosting (EBiz Mail PRO - 35 Users) 25 GB Unlimited cPanel Unlimited $26.89 7.5 Details
Business Email Hosting (EBiz Mail PRO - 40 Users) 25 GB Unlimited cPanel Unlimited $30.80 7.5 Details
Business Email Hosting (EBiz Mail PRO - 45 Users) 25 GB Unlimited cPanel Unlimited $34.27 7.5 Details
Business Email Hosting (EBiz Mail PRO - 50 Users) 25 GB Unlimited cPanel Unlimited $38.17 7.5 Details
Business Email Hosting (EBiz Mail PRO - 100 Users) 25 GB Unlimited cPanel Unlimited $76.35 7.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Linux Standard SSD VPS Hosting (SSD VPS 1) 20 GB 1 x 3.20GHz 1 GB $6.15 9.2 Details
Linux Standard SSD VPS Hosting (SSD VPS 2) 40 GB 2 x 3.20GHz 2 GB $12.29 9.6 Details
Linux Standard SSD VPS Hosting (SSD VPS 3) 60 GB 3 x 3.20GHz 3 GB $14.88 7.5 Details
Linux Standard SSD VPS Hosting (SSD VPS 4) 80 GB 4 x 3.20GHz 4 GB $25.61 7.5 Details
Linux Standard SSD VPS Hosting (SSD VPS 5) 100 GB 5 x 3.20GHz 5 GB $31.75 7.5 Details
Linux Standard SSD VPS Hosting (SSD VPS 6) 120 GB 6 x 3.20GHz 6 GB $37.90 7.5 Details
Linux Standard SSD VPS Hosting (SSD VPS 7) 140 GB 7 x 3.20GHz 7 GB $44.04 7.5 Details
Linux Standard SSD VPS Hosting (SSD VPS 8) 160 GB 8 x 3.20GHz 8 GB $50.19 7.5 Details
Linux Advance SSD VPS Hosting (SSD VPS 12) 200 GB 12 x 3.20GHz 12 GB $75.80 7.5 Details
Linux Advance SSD VPS Hosting (SSD VPS 16) 200 GB 14 x 3.20GHz 16 GB $103.03 7.5 Details
Linux Advance SSD VPS Hosting (SSD VPS 32) 200 GB 20 x 3.20GHz 32 GB $195.21 7.5 Details
Linux Advance SSD VPS Hosting (SSD VPS 48) 200 GB 22 x 3.20GHz 48 GB $287.40 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 1) 40 GB 1 x 3.20GHz 2 GB $9.22 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 2) 60 GB 2 x 3.20GHz 2 GB $18.44 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 3) 80 GB 3 x 3.20GHz 3 GB $20.36 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 4) 100 GB 4 x 3.20GHz 4 GB $35.85 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 5) 120 GB 5 x 3.20GHz 5 GB $45.07 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 6) 140 GB 6 x 3.20GHz 6 GB $54.29 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 7) 160 GB 7 x 3.20GHz 7 GB $63.50 7.5 Details
Windows SSD VPS Hosting (Windows SSD VPS 8) 180 GB 8 x 3.20GHz 8 GB $72.72 7.5 Details
Windows Advanced SSD VPS Hosting (Windows SSD VPS 12) 200 GB 12 x 3.20GHz 12 GB $108.57 7.5 Details
Windows Advanced SSD VPS Hosting (Windows SSD VPS 16) 200 GB 14 x 3.20GHz 16 GB $169.91 7.5 Details
Windows Advanced SSD VPS Hosting (Windows SSD VPS 32) 200 GB 20 x 3.20GHz 32 GB $322.95 7.5 Details
Windows Advanced SSD VPS Hosting (Windows SSD VPS 48) 200 GB 22 x 3.20GHz 48 GB $475.98 7.5 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Linux Managed Dedicated Server (Economy) 2 TB 1 x 3.20GHz 16 GB $113.03 7.5 Details
Linux Managed Dedicated Server (Value) 4 TB 1 x 3.20GHz 32 GB $120.26 7.5 Details
Linux Managed Dedicated Server (Deluxe) 4 TB 2 x 3.20GHz 64 GB $168.46 7.5 Details
Linux Managed Dedicated Server (Ultimate) 8 TB 2 x 3.20GHz 64 GB $240.76 7.5 Details
Windows Managed Dedicated Server (Economy) 2 TB 1 x 3.20GHz 16 GB $113.03 7.5 Details
Windows Managed Dedicated Server (Value) 4 TB 1 x 3.20GHz 32 GB $120.26 7.5 Details
Windows Managed Dedicated Server (Deluxe) 4 TB 2 x 3.20GHz 64 GB $168.46 7.5 Details
Windows Managed Dedicated Server (Ultimate) 8 TB 2 x 3.20GHz 64 GB $240.76 7.5 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Linux Reseller Web Hosting (REX1000) 50 GB 199.99 GB cPanel $22.90 7.5 Details
Linux Reseller Web Hosting (RHB1000) 200 GB 399.5 GB cPanel $22.90 7.5 Details
Linux Reseller Web Hosting (RHB2000) 400 GB 800.05 GB cPanel $34.95 7.5 Details
Linux Reseller Web Hosting (RHB3000) 600 GB 1.17 TB cPanel $47.00 7.5 Details
Windows Reseller Web Hosting (WB1000) 200 GB 399.5 GB Plesk $25.31 7.5 Details
Windows Reseller Web Hosting (WB2000) 400 GB 800.05 GB Plesk $37.36 7.5 Details
Windows Reseller Web Hosting (WB3000) 600 GB 1.17 TB Plesk $49.41 7.5 Details
Windows Reseller Web Hosting (WB4000) 800 GB 1.6 TB Plesk $61.46 7.5 Details

SSL Plans

Plan Name Features Warranty Price Score
SSL Certificate (Standard SSL)
Domain Validation
Secures 1 Domain
Security Trust Seal
Best for Personal Sites, Blogs and Small Forums
$0.00 $3.19 7.5 Details
SSL Certificate (Organization SSL)
Organization Validation
Secures 1 Domain
Security Trust Seal
Best for Company and Business Websites
$0.00 $11.63 7.5 Details
SSL Certificate (Business SSL)
Extended Validation
Secures 1 Domain
Security Trust Seal
Best for E-Commerce and Business Websites
$0.00 $22.07 7.5 Details
SSL Certificate (Wildcard SSL)
Organization Validation
Secures 1 Domain and all subdomains
Security Trust Seal
Best for E-Commerce and Business Websites
$0.00 $46.17 7.5 Details

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