Exabytes Malaysia Reviews and Expert Opinion

Based on 25 user reviews in 1 language
7.6
Good

Customer score for Exabytes Malaysia

  • Reliability
    7.5 / 10
  • Pricing
    7.8 / 10
  • User Friendly
    7.6 / 10
  • Support
    7.7 / 10
  • Features
    7.2 / 10

Detailed Scores / Summary

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Michael Tan
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6

Best hosting I never tried before

Absolutely amazing! We have been using various hosts since 2007 and we recently moved to Exabytes.
So far we have found Exabytes to be the best one of all.
Most hosting providers lure you at first place with amazing statistics...Read More
Eric W
Singapore
  • Reliability4
  • Pricing8
  • User Friendly4
  • Support4
  • Features6
5.2

DNS Changed without my knowledge, and slow support in changing it back

Service used: Shared
My website suddenly stop working, after spending time to check, i found that the DNS was changed to default DNS without my knowledge.
They support team need me to email customer care team, and customer care team very slow in resp...Read More
Exabytes Malaysia
Hi Eric W,

We are apologize that we haven't provide the service that you more satisfied. Thanks for trusting us and support our services. We will improve our team to serve you even better in future. Appreciate on your review and rating for our services.

Best Regards,

Exabytes Team.
Simon Goh
Malaysia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Happy with service and support

happy with the support team one day i gonna stuck in one problem service team given me support and resolved that problem.
Exabytes Malaysia
Hi Simon Goh,

Thanks for trusting us and support our services. We will improve our team to serve you even better in future. Appreciate on your compliment and high rating for us.

Best Regards,

Exabytes Team.

Typical Exabytes Malaysia Prices

Service Monthly Price Range
Shared Hosting $3.60 - $84.63 26 plans
VPS $6.13 - $75.61 17 plans
Dedicated Server $119.97 - $4,215.79 12 plans
Cloud Hosting $144.01 - $432.50 4 plans
Website Builder $5.60 - $16.82 4 plans
Resellers $22.84 - $61.31 8 plans
SSL $35.95 - $540.81 6 plans
DDoS Protection Services $0.00 - $216.37 3 plans
The Services & Prices are taken from www.exabytes.my

Exabytes Malaysia Expert Review 2019

Written by: Michael Lavnduski

Exabytes Malaysia Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.7
Rated by Michael Lavnduski

Expert Overview

Malaysian Hosting since 2001

Exabytes has been offering the people and business of Malaysia good quality hosting since 2001.  They have been the #1 ranked hosting company in that country since 2005, which really says something about the quality of service they offer.  With over 60,000 customers ranging from individual blogs  to large corporate sites, this is a nice hosting option to consider.  They list some interesting stats including that they serve people from 121 different countries, manage 1000+ servers, 100,000+ websites, and over a million email accounts.

The company has shared hosting, VPS, dedicated servers and cloud options to choose from.  You can also opt for co-location services if you need that for your business.

Uptime & Reliability

Hosting Seems Stable

The hosting with this company appears to be very stable.  I did not see any uptime guarantee on their site, but the site is kind of cluttered with dozens of different pages.  I looked through a variety of sources and didn't find people complaining about downtime, but since most users are in Malaysia, that might not be surprising since any complaints would be in that language.  That being said, they do use good hardware and data centers so the chances are your site will be nice and stable.

Features

Tons of Hosting Options

This company offers A LOT of different options when it comes to hosting.  Each category (shared, VPS, dedicated, ect) is broken up into several sub-categories before you finally get to the invididual packages.  While this certainly helps to ensure that you're getting the exact services you need, it can be confusing.  When you look at the actual features of each package, you'll see that they do offer a nice quality hosting experience for their customers.

You can choose from either Linux or Windows for the operating system on any of the hosting they provide.  For shared hosting, you are limited by 1 or 2 gigs of disk space and 1-10 gigs of bandwidth for their 'personal' shared options.  If you need more than that, you can move up to premium business shared hosting or their unlimited shared hosting.  All these options have different rates and different limitations (or no limits).

If you look at the VPS solutions they offer you'll see that they have semi-dedicated servers, solid state drive VPSs and traditional VPS solutions to choose from.  As expected, within each of these categories is multiple packages that you can select from.

The dedicated servers have just one category, which makes it a little easier.  From that category you can choose different features that you need and you'll get a custom quote.  They do have some base packages if you just need something more generic.  All the dedicated servers come with unlimited backups, and a Google Ads credit.

Support

Nice Support Options

The support with this company seems to be very good.  They have a number of nice tools such as a network speed test and video tutorials to help you get the most information possible from them.  They also have a nice knowledge base and a news area where they let you know what is going on with their company.  Getting in touch with their technical support team is fast and easy as well so you can get assistance when you need it.

Price

Variety of Pricing Options

The prices aren't too bad.  since you have so many different hosting packages to choose from you can narrow it down and find the one that meets your needs at the price you want to pay.  You won't find that this is the cheapest hosting solution out there, but you do get what you pay for so that shouldn't be an issue.  The dedicated servers do have a 'setup' fee associated with them.  While it is understandable, this is a practice most hosting providers are moving away from.

Summary

Quality Malaysian Hosting

Overall the actual hosting seems to be quite good.  I don't like how many different categories they have since even for someone who has a lot of experience with hosting, it is confusing.  If you do want to consider this hosting provider, make sure you take some time and look at each option carefully to ensure you're getting the exact services you need.

Pros:

  • Ranked Best in Malaysia
  • Well-Established Company
  • Lots of Options

Cons:

  • So many hosting options it is confusing
  • Setup fee for dedicated servers
Read the full expert review Visit Exabytes Malaysia See plans & pricing

Exabytes Malaysia Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 20.5 GB $3.60 8.1
50 GB 102.4 GB $4.81 9.2
500 GB 512 GB $7.21 9.6
50 GB 102.4 GB $4.57 7.6
500 GB 512 GB $7.09 7.6
10 GB Unlimited $8.29 7.6
50 GB Unlimited $11.36 10
500 GB Unlimited $14.96 7.6
10 GB Unlimited $7.93 7.6
50 GB Unlimited $10.64 7.6
500 GB Unlimited $14.24 7.6
10 GB Unlimited $3.85 7.6
30 GB Unlimited $5.77 7.6
60 GB Unlimited $22.12 10
100 GB Unlimited $84.63 7.6
20 GB Unlimited $4.33 7.6
20 GB Unlimited $8.65 7.6
20 GB Unlimited $12.50 7.6
20 GB Unlimited $16.83 7.6
20 GB Unlimited $21.15 7.6
20 GB Unlimited $25.48 7.6
20 GB Unlimited $29.81 7.6
20 GB Unlimited $34.14 7.6
20 GB Unlimited $37.98 7.6
20 GB Unlimited $42.31 7.6
20 GB Unlimited $84.62 7.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 1000 MB $6.13 9.2
40 GB 1.95 GB $12.26 9.6
60 GB 2.93 GB $14.85 7.6
80 GB 3.91 GB $25.54 7.6
100 GB 4.88 GB $31.67 7.6
120 GB 5.86 GB $37.80 7.6
140 GB 6.84 GB $43.94 7.6
160 GB 7.81 GB $50.07 7.6
200 GB 11.72 GB $75.61 7.6
40 GB 1.95 GB $9.20 7.6
60 GB 1.95 GB $18.39 7.6
80 GB 2.93 GB $20.31 7.6
100 GB 3.91 GB $35.76 7.6
120 GB 4.88 GB $44.96 7.6
140 GB 5.86 GB $54.15 7.6
160 GB 6.84 GB $63.35 7.6
180 GB 7.81 GB $72.54 7.6

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1.95 TB 15.6 GB $119.97 7.6
3.91 TB 31.25 GB $168.05 7.6
3.91 TB 62.5 GB $216.13 7.6
7.81 TB 62.5 GB $288.26 7.6
1.95 TB 15.6 GB $119.97 7.6
3.91 TB 31.25 GB $168.05 7.6
3.91 TB 62.5 GB $216.13 7.6
7.81 TB 62.5 GB $288.26 7.6
1.95 TB 31.25 GB $1,413.84 7.6
2.93 TB 39.06 GB $1,910.52 7.6
4.88 TB 70.3 GB $3,349.59 7.6
12.7 TB 85.94 GB $4,215.79 7.6

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
40 GB 1.95 GB Unlimited $144.01 7.6
80 GB 3.91 GB Unlimited $192.09 7.6
120 GB 7.81 GB Unlimited $264.21 7.6
200 GB 15.6 GB Unlimited $432.50 7.6

Resellers Plans

Plan Name Space Bandwidth Price Score
Linux Reseller Web Hosting (REX1000) 50 GB 204.8 GB $22.84 7.6
Linux Reseller Web Hosting (RHB1000) 200 GB 409.6 GB $22.84 7.6
Linux Reseller Web Hosting (RHB2000) 400 GB 819.2 GB $34.86 7.6
Linux Reseller Web Hosting (RHB3000) 600 GB 1.2 TB $46.88 7.6
Windows Reseller Web Hosting (WB1000) 200 GB 409.6 GB $25.24 7.6
Windows Reseller Web Hosting (WB2000) 400 GB 819.2 GB $37.26 7.6
Windows Reseller Web Hosting (WB3000) 600 GB 1.2 TB $49.28 7.6
Windows Reseller Web Hosting (WB4000) 800 GB 1.6 TB $61.31 7.6

SSL Plans

Plan Name Features Warranty Price Score
Secure 1 Domain (Personal) (Comodo Essential SSL (DV))
- Domain (DV) Validation
- No GREEN BAR
- Provide basic encrpytion for personal websites
- Use when visitors trust and credibility are less concerned
$1,000.00 $35.95 7.6
re 1 Domain (Business) (Comodo SSL with (EV)
- Extended (EV) Validation
- Have GREEN BAR
- Suitable for business websites dealing with sensitive transactional data
- Make potential customers feel safe to do business on your websites
$20,000.00 $252.32 7.6
Secure 1 Domain (Business) (GeoTrust True BusinessID with (EV))
- Extended (EV) Validation
- Have GREEN BAR
- Suitable for business websites dealing with sensitive transactional data
- Make potential customers feel safe to do business on your websites
$20,000.00 $204.23 7.6
Secure 1 Domain & All Subdomains (Business) (Comodo Essential Wildcard SSL (DV))
- Organization (OV) Validation
- No GREEN BAR
- Ideally for organization websites with many subdomains
- Efficient solution to secure several subdomains with one SSL
$10,000.00 $123.71 7.6
Secure 1 Domain & All Subdomains (Business) (Comodo Premium Wildcard SSL (OV))
- Organization (OV) Validation
- No GREEN BAR
- Ideally for organization websites with many subdomains
- Efficient solution to secure several subdomains with one SSL
$10,000.00 $468.69 7.6
Secure 1 Domain & All Subdomains (Business) (GeoTrust True Business ID Wildcard SSL (OV))
- Organization (OV) Validation
- No GREEN BAR
- Ideally for organization websites with many subdomains
- Efficient solution to secure several subdomains with one SSL
$15,000.00 $540.81 7.6

DDoS Protection Plans

Plan Name Features Number of Sites Price Score
CloudFlare Plans (Pro)
- Boost and Secure 1 Domain
- Unmetered Mitigation of DDoS
- Global CDN
- Shared SSL Certificate
- Access to Cloudflare Apps
- Web Application Firewall (WAF) with Cloudflare Rulesets
- Image Optimizations
- Mobile Optimizations
- 20 Page Rules Included
1 $21.64 7.6
CloudFlare Plans (Business)
- Boost and Secure 1 Domain
- Unmetered Mitigation of DDoS
- Global CDN
- Shared / Custom SSL Certificate
- Access to Cloudflare Apps
- Web Application Firewall (WAF) with 25 Custom Rulesets
- Image Optimizations
- Mobile Optimizations
- 50 Page Rules Included
- Bypass Cache on Cookie
- PCI Compliance thanks to Modern TLS Only Mode and WAF
- Accelerate delivery of dynamic content with Railgun™
- Prioritized Email Support from Cloudflare
1 $216.37 7.6
CloudFlare Plans (Enterprise)
- Boost and Secure 1 Domain
- Unmetered Mitigation of DDoS
- Global CDN
- Shared / Custom SSL Certificate
- Access to Cloudflare Apps
- Web Application Firewall (WAF) with Unlimited Custom Rulesets
- Image Optimizations
- Mobile Optimizations
- 100 Page Rules Included
- Bypass Cache on Cookie
- PCI Compliance thanks to Modern TLS Only Mode and WAF
- Accelerate delivery of dynamic content with Railgun™
- 24/7/365 Enterprise-grade Phone, Email, and Chat Support from Cloudflare
- 100% Uptime Guarantee with 25x Reimbursement SLA
- Enterprise-grade DDoS Protection with Network Prioritization
- Role-based Account Access
- Multiple Custom SSL Certificate Uploads
- Access to Raw Logs
- Access to Account Audit Logs
- Named Solution and Customer Success Engineers from Cloudflare
1 $0.00 7.6
A Free Domain is included when purchasing any hosting service from Exabytes Malaysia
Submit a Exabytes Malaysia Coupon

Server Locations

Kuala Lumpur

A few words from Exabytes Malaysia

Exabytes Group is a leading web and eCommerce hosting provider that was founded on the principle of providing the best hosting solutions to its customers. At Exabytes, we place Customer Service as our Top Priority in line with our commitment to provide the best and friendliest services to our customers. Top Reasons To Choose Exabytes 1. Professional 24x7x365 Technical Support 2. Friendly Customer Service 3. Customer Care 4. Reliability And Security 5. Fast Servers And Networks 6. SPAM And Virus Filtering 7. Unbeatable Price 8. Fast Account Activation 9. 100 Days Money Back Guarantee

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