Reliability
Dedicated Pages on Server Details and Information
Byet Host fill you with plenty of confidence when it comes to reliability and uptime because they have several full length pages on the site (that are easy to get to), that offer information on the server hardware used, the server environment, and the network infrastructure. They run two main servers, one being an Intel Quad-core XEON Processor 7300 series, whilst the other server is from the 5000 series.
The only issue I saw was that one of the pages claimed information was correct as of ‘November 2007’ which made me think that things could have changed within that period of time that has passed.
Features
All The Features You Need For a Successful Site
Whichever plan you decide to choose the setup fee is $0 across them all, you can also benefit from unlimited disk space on the starter plan, whilst the premium plan will offer you unlimited traffic, domain add-ons, sub-domain add ons, email addresses and MYSQL databases. Support comes free with both of the plans, and CPanel runs across the board.
As soon as you sign up you can also take advantage of the free domain offer, which allows you to buy a domain name of your choice without having to pay. The TLD’s vary from the plans on offer, so just take that into account before you sign-up.
Support
Good Range of Support Avenues, But Delays Ahead
The live chat you will see on the site is only for sales chatter, so if you have a tech question you will need to register for an account before you can ask that question. However, around the clock support is available for all account (event the free accounts), and you can also help yourself to the community forums, knowledge base and video tutorial section.
They do have a Twitter account but don’t really offer this as a support channel, but if you find that other solutions aren’t getting your anywhere it wouldn’t hurt using this as a last resort. A lot of reviews claim that the support isn’t as good as it first seems and delays in getting questions answered or problems fixed is a common occurrence.
- 24/7 support
- Live Chat for Sales
- Knowledge Base
- Ticket System
- Live chat only for sales, not tech
- Delays in responses
- No real social media support
Pricing
Free Plans and Cheap Paid for Plans
Generally the prices across the board are fairly consistent with other hosting companies. For example the Super Premium Monthly package, which sounds spectacular but in reality is the entry level plan, will cost just $3.99 per month, whilst the Ultimate Monthly tiered plan will cost $6.99 per month. Both these plans are offered at a discount per annum.
Byet Host also offer form free hosting which is ad free and comes complete with control panel, FTP account and support services.
User-Friendly
A Pleasure to Visit and Usable Hosting
All the paid for packages comes with CPanel so for those that know CPanel they will be able to jump right in and go to whatever section they need to go. For those that don’t know CPanel, it is quite possibly the easiest control panel out there, with everything laid out in sections – all nicely presented so you can see the features and tools on offer for you.
The site itself is very well put together, clutter free, ad free, and quite easy to see what plans are offered and what you get for your money. Great stuff.
Summary
A Great Mid-Range Hosting Solution at The Right Price
Byet Host are a decent mid-range hosting provider for small to mid-sized companies and even individuals. If you want enterprise scaled services then this really isn’t the hosting solution for you.
Prices are very good, and tend to either me on terms with competitors or in a few cases beat them, they also offer free shared hosting which had a range of useful features and tools whilst being completely ad free.
Support and reliability seem to be above average, with plenty of support channels to go down, and a good solid infrastructure to host your websites on. If you are looking for hosting solutions for your small business website then it wouldn’t harm you to add Byet to your short list.
Pros
- Very good prices
- Free hosting plans available
- Decent features and tool sets
- Variety of support channels to head down
Cons
- No Live Chat for Tech
- No Enterprise Level Service
- Delays in Support