Brinkster are a well established Hosting Solution that have been around for many, many years. The company offers cloud hosting solutions, along with a range of plans under their shared hosting and dedicated hosting packages. Prices may be slightly higher than it’s competitions, but the support options and 24/7/365 pledge are a breath of fresh air. If that’s not enough they offer an incredible 90-day money back guarantee which is twice as high as the majority of hosting solutions out there.
Reliability
100% Network Uptime Guarantee
One of the areas that really pulls Brinkster up is the reliability because they go into depth on what kind of backups they have in place, which is a confidence booster for a potential customer. They have 24/7/365 server and network monitoring in place, and two sets of redundancy power systems setup. This is all under the watchful eye of an advanced smoke detector.
They don’t mention too much on shared hosting uptime but do promise a 100% network uptime guarantee, and back this up with a 90-day money back guarantee if you are not happy with any area of the service you have been given.
Features
One Free Domain For Every Hosting Plan
If you are a small company that doesn’t have a budget then the free plan will certainly spark your interest because Brinkster offer one of the best free solutions on the market. With a free plan you get basic features, access to support channels, and you wont have to put up with any ads. Moving forward to a paid plan and you will begin to see more features and tools open up, from larger bandwidth and storage options to a free domain.
Support
Radical Support 24/7
The support offered by Brinkster is very good as they offer a number of contact methods and guides that can help you out. Live chat, email and phone are all available 24/7 which makes getting an answer to a query straightforward, and fast.
They also have a very comprehensive knowledge base that contains a large number of helpful articles, guides and how-to walkthroughs. If you want to quickly find an article a search box is available for you to type in.
If you are looking for a ticketing system then you are out of luck, and there are no stats on the kind of response times you will get on emails.
- 24/7 support
- Live chat
- Knowledge Base
- No ticket system
- No idea on response rates for emails
Pricing
Slightly More Expensive Than It’s Competitors
Depending what solution you are interested in, depends on the price. As ever present with web hosting companies you have the main package (Cloud, Shared, Dedicated Hosting) and then you have the sub-plans which offer a variety of features and tools. The small plans are the cheapest whilst the larger plans can get expensive.
The cheapest plan (above free) comes in at $7.99 for the level 1 shared hosting plan. Whilst that seems fairly cheap it isnt the cheapest across the board and comes in at slightly more money than industry standard. The level 3 plan will set you back just under the $35 mark but you do get 6,000GB of traffic, 500GB of space and 5 free domains to add.
User-Friendly
90-Day Money Back Guarantee and CPanel
The site itself can confuse you because nothing is set out 100% clear, and you can often find yourself chasing your tail in circles before you get where you need to get. Once you do find where you are everything is laid out pretty well, for example in the shared hosting section you can see that there are 3 levels of plans, with features and prices displayed.
The control panel you get is easy to use, and experienced users will be able to jump straight on it, whilst new users shouldn’t find it hard to pick up.
Everything is also backed up by a lengthy 90-day money back guarantee which is a selling point in itself.
Summary
A Great Hosting Solution That Needs to Keep on Top of Things
Overall I would say Brinkster are a good hosting solution and they provide a range of packages and plans to suit anyone from an individual to a large organisation, get up and online in no time at all. the support channels and reliability are all above-board with confidence boosting backups and redundancy power plans in place.
The only real let down is things aren’t quite crystal clear for the novice user looking to buy hosting, the website itself seems heavily tech focused which could cause usability issues. The last issue is the prices are slightly higher than most other hosting companies out there, but they do make up with good features and tools.
Pros
- Good sever monitoring and backups
- 90-day money back guarantee
- High-quality features and tools
- Live chat available for quick responses
Cons
- More support options
- Slightly higher pricing
- Usability issues