4.8
SUPERB!
  • User Friendly
    4.9
  • Support
    4.9
  • Features
    4.8
  • Reliability
    4.8
  • Pricing
    4.7
Write Review Visit AltusHost B.V.

AltusHost B.V. Review - Expert and User Insights by Paid Customers

A few words from AltusHost B.V.

AltusHost is a European Web Hosting Company with HQ in Amsterdam, Netherlands - Since 2008. Thousands of Happy Customers all around the globe are our best reference. Unlike many of our competitors, we do not rent or resell from a larger provider. We are using our own hardware and network infrastructure. The benefit of this is that we are in full control of all we use to deliver our hosting services.
AltusHost B.V. HomePage Screenshot
Money Back: 45 Days

Pricing Range

Shared Hosting $6.41 - $25.70
VPS $21.38 - $85.69
Dedicated Server $139.28 - $450.11
Resellers $25.68 - $77.13
SSL $16.77 - $100.41

Data Centers

AltusHost B.V. Awards

This award is given to hosting companies that have successfully passed our 99.9% uptime test
Senad Orlati

Pinned Review

Senad Orlati,
5.0
Using AltusHost for about 3 years and i am very satisfied with their services. Systems are working well and they also have a great support. Small downside in some cases is price which is slightly high...Read More comparing to competitors. However, prices are justified with quality and fast services they provide.

I highly recommend AltusHost ! +++++
Less
Florian Schulten
Florian Schulten from Cyprus,
Moved from Mittwald

Awesome Service!

5.0
I had a large job for AltusHost (dedicated server including migration from a few hundred websites from another server that not even used cPanel). I now have a dedicated custom server according to my requirements and budget from Al...Read MoretusHost and I'm very happy with it.

I really have to say that the support is absolutely outstanding!

The response time to requests is extremely fast, issues are tackled immediately and you also consistently get updates on what is being worked on. In the end all issues have been resolved.

I can absolutely recommend AltusHost!
Less
AltusHost B.V.
AltusHost B.V.,
Dear Florian,

Thank you very much for your review!
We are so glad to hear that you are satisfied with our migration support, the feedback only pushes us to keep improving in the future.
Looking forward to our cooperation for many more years to come!
Ian Whilden
Ian Whilden from United States,

Great products and responsive support team

4.2
We use more than one service from AltusHost and are on the whole pleased.
The reliability of the service is good and the responsiveness of the support team is good.

The annoyances are the complete lack of telephone support, th...Read Moreis can be a problem when you have an issue because you have to wait for the support emails, most of the time it's quicker to just speak on the phone.

The online portal is good for basic things, but many times I've had to raise a support ticket for things which really should be available for self-service. I think some work on the portal would help reduce the need to for support tickets which in-turn would get a higher overall score.
Less
Donald Piccione
Donald Piccione from Ireland,
Moved from GoDaddy

Excellent Service at affordable price

4.8
I moved to AltusHost 2 years ago and since them I am happy with their Technical Support which is always available to help me. Pricewise is realistic with the quality of their service. There are cheaper alternative but then you get...Read More what you pay. I am having a sharing virtual server which is super and my website is working well. So far so good so I hope to stay with them for years to come.Less
AltusHost B.V.
AltusHost B.V.,
Dear Donald,

Thank you very much for your honest review! We are always happy to hear sincere feedback from our customers. Hope you will stay with us for many years to come!
Omer Farooq
Omer Farooq from Pakistan,

So far so good.

4.4
Awesome host. Never had any issues with them and their supprt was very quick to respond.

I had issues with a few plugins being marked as viruses but they were not. I re-uploaded them after consulting with the plugin owners whic...Read Moreh somehow fixed the issue. After that, all good.

Server speed it also pretty fast.
Less
AltusHost B.V.
AltusHost B.V.,
Dear Omer,

Thank you for your feedback! It is always nice to hear our customers worked out the issues they had, as we are always here to provide you with fast and quality support. Thank you for acknowledging that our server sp...Read Moreeed is as fast as we claim it to be. Hope you will stay with us for many years to come!Less
Francesco Cuccio
Francesco Cuccio from Italy,

Excellent VM Provider

5.0
Very happy with Altus. I have 2 VPSs in different locations, everything works as expected. Customer care replies promptly and is willing to fix any issues fast. Control Panel is exceptionally clear and intuitive to use.
AltusHost B.V.
AltusHost B.V.,
Hello Francesco,

Thank you for your review! It is fantastic to hear you have such good words for our support, and are happy with your user experience. Hope you will grow your business and need more support from us, maybe from...Read More a new location, so you can make sure our other server locations work as well. Looking forward to our continuing cooperation!Less
Keith Mason
Keith Mason from United Kingdom,

Well supported and reasonable pricing

4.4
I switched to Altus a few years back and whilst I pay more the quality improvement has been worth it. Support is very active and responsive - would recommend to anyone interested in the Shared hosting service.
AltusHost B.V.
AltusHost B.V.,
Dear Keith,

Thank you for your review!
It is great to hear we meet your expectations, and that you were not disappointed. This only pushes us to be better, and improve our services and support!
Vasileios Stathopoulos
Vasileios Stathopoulos from Greece,

Altus Host is reliable, user-friendly and good value-for-money

5.0
Altus Host has the answers to all your questions, and is willing to provide guidance even to non-IT experts. Their skilled, efficient and super polite staff are there to help you, whenever you need them. Highly recommended!
AltusHost B.V.
AltusHost B.V.,
Dear Vasileios,

Thank you very much for your review! We are always there to provide support for our customers, no matter how tech-savvy they are. It is great to hear you are satisfied with our support, we will keep up the good work.
Carlos Fixon
Carlos Fixon from Finland,

True Honest opinion working with AltusHost B.V.

5.0
We have been working 2 years with AltusHost, we find the price is amazing and support fast and effective even by email alone.
They are reliable in full form when comes to performance and uptime. Cpanel has everything you need to ...Read Moremake your business run and comes with amazing features that 99% of other companies will charge you for.Less
AltusHost B.V.
AltusHost B.V.,
Dear Carlos,

Thank you for your feedback! It is always amazing to hear that our customers can vouch for our support and services! Looking forward to our ongoing cooperation!

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

High end European web hosting

AltusHost is a European-based web-hosting provider that has been in business since 2008. They focus on having the best infrastructure possible, allowing for the most efficient hosting experience. Their staff is experienced in the industry, their clients are located around the world, and they cater their services to both small businesses and giant corporations, meaning whatever speeds and specs you need, AltusHost provides them.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    9

  • Pricing
    8

Uptime & Reliability

Very reliable with refunds available

For VPS orders, they offer a 14-day money back guarantee, with no questions asked. Meanwhile, that guarantee triples (45-days) if you’re purchasing a shared hosting plan. Unfortunately I was disappointed to find that they explicitly offer no refund to all dedicated server plans, which is pretty unfortunate. They do perform weekly backups but they are not guaranteed, as they are not managing your servers for you, which isn’t as reliable in my opinion.

Features

Many great options available

Their shared servers are all located in the Netherlands and come with limits. Disk space ranges from 5-20GB and bandwidth from 100 to 500GB. All plans allow a minimum of 10 add-on domains, up to unlimited for the top plans, as well as unlimited e-mail accounts, FTP, databases, and more. All of the shared servers come with CloudLinux as the OS, and cPanel 11 comes installed with every one. The hard disks are also RAID-10 technology with LiteSpeed web server, offering the highest speeds and reliability. They also have many dedicated servers, all of which unfortunately come with a set-up fee. You do get to choose whether you want them in Holland, Sweden, or France, and all of them run a minimum of an i3. RAM is limited from 4 to 16GB, depending on the server you pick, and all hard drives are SATA II. While they are a bit overpriced, the servers aren’t at all bad, though I also dislike the setup fees. I would also contact them if you’re looking for more power, as they have a high-end server section that they list as sold out, but that you can contact them for a custom quote. I also recommend checking out their special deals section, a page that changes every week but offers MANY different dedicated server plans, all with different features and prices. If you’re in search for a VPS, they offer both Linux and Windows options (with cPanel or Plesk). Linux servers are either in the Netherlands or Sweden, and all of them come with a minimum of 1TB premium bandwidth, and IPv4 AND IPv6 address including for free. There are no setup fees on these, and overall are decently priced, especially with the free weekly backups they offer.

Support

High quality tech support

While they are headquartered in The Netherlands, they also have major offices in Sweden, which is also why many of their servers are located in Stockholm. They have contact phone number and faxes for both of them (as well as addresses), though they are not toll-free. What I did love is their live chat system, which unlike most companies isn’t only for sales or billing — they will help you with most technical problems there, and they are frequently online, including on the weekends.

Pricing

Most pricing is quite reasonable

While beginning prices aren’t much, only $5.69 per month, the Silver and Diamond plans are ridiculously expensive, charging $10 to $20 per month a Netherlands-based server with only 20GB of disk space. They do have an annual discount of 15% for all four plans they offer. If you’re looking for good deals, just look at their VPS offerings. The Linux ones start at $19.99 per month and include a minimum of 2 CPU cores and 1TB of bandwidth. The other plans are competitively priced, ranging from $34.95 to $69.96 per month, all of which have free weekly backups and many more features. As for their dedicated servers, the basic ones cost between $149 and $299 per month, yet all cost $50 to set up on top of the monthly fee. However, if you check their special deals page, you will find many ranging from $79 to $200+ per month, with no set-up fees, though these servers are always running out and changing, and don’t come with nearly as much customization options.

Summary

Great for VPS – Not bad for Shared

It’s a little confusing, because their shared plans are not that great, but I love their Virtual Private Servers, while feeling indifferent towards the dedicated servers that they offer. If you are in the Netherlands, that is where they are headquartered and they may be a great option for you. They also have customers in over 110 countries, speaking for their reputation and reliability that they’ve grown since founding the company in 2008. Pros:

  • Excellent VPS deals
  • Nice ‘specials’ for dedicated servers (these specials change weekly)

Cons:

  • Fees for setting up a dedicated server
  • Shared hosting is over priced
  • No money back guarantees for dedicated servers

AltusHost B.V. Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
BIZ 20 20 GB Unlimited cPanel 2 $6.41 4.5 Details
BIZ 50 50 GB Unlimited cPanel Unlimited $12.84 4.8 Details
BIZ 100 100 GB Unlimited cPanel Unlimited $25.70 5.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VM-1 40 GB 2 cores 2 GB $21.38 4.3 Details
VM-2 80 GB 2 cores 4 GB $42.82 4.8 Details
VM-3 120 GB 4 cores 6 GB $64.26 4.6 Details
VM-4 160 GB 6 cores 8 GB $85.69 5.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
SM-1 480 GB - 16 GB $139.28 5.0 Details
SM-2 960 GB - 32 GB $182.16 5.0 Details
SM-3 960 GB - 64 GB $214.31 4.8 Details
DS-1A 1.88 TB 2 cores 64 GB $385.80 4.8 Details
HS-2 1.88 TB 2 cores 96 GB $321.49 4.8 Details
HS-3 1.88 TB - 128 GB $450.11 4.8 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
R1 50 GB Unlimited cPanel $25.68 4.8 Details
R2 100 GB Unlimited cPanel $51.40 4.8 Details
R3 150 GB Unlimited cPanel $77.13 1.0 Details

SSL Plans

Plan Name Features Warranty Price Score
AlphaSSL (Single Domain)
Single domain protection
Fast issuance time
No faxes, no phone calls!
Risk free refund policy
2048 bit root strength
256 bit encryption strength
Full browser & mobile support
Secures both www and non-www
Fully WebTrust compliant
Clickable Secure Site Seal
The Cheapest SSL around!
$10,000.00 $16.77 4.8 Details
AlphaSSL (Wildcard)
Wildcard SSL Certificate Secures all sub-domains on a single FQDN e.g. the Certificate is issued to *.yourdomain.com
Fast issuance time
No faxes, no phone calls!
Risk free refund policy
2048 bit root strength
256 bit encryption strength
Full browser & mobile support
Secures both www and non-www
Fully WebTrust compliant
Clickable Secure Site Seal
$10,000.00 $60.38 4.8 Details
DomainSSL
Single domain protection
2048 bit future proof SSL Certificates
Secures both www and non-www
Universally works with all browsers
Clickable secure site seal
Free domain malware monitoring service
Free phishing detection alert service
Install across as many servers as you wish
Reissue as many times as needed
Underwritten $10K warranty
SSL page load acceleration
$10,000.00 $100.41 5.0 Details

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