AltusHost B.V. Reviews and Expert Opinion

Based on 59 user reviews in 3 languages
9.5
SUPERB!

Customer score for AltusHost B.V.

  • Reliability
    9.6 / 10
  • Pricing
    9.2 / 10
  • User Friendly
    9.7 / 10
  • Support
    9.6 / 10
  • Features
    9.6 / 10

Detailed Scores / Summary

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Mike Watson
India
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support8
  • Features10
9.6
NEW

Great service - highly recommended!

Service used: VPS - SX-1
I've been using Altus Web Host for a while now, and have nothing but good things to say about their VPS hosting service. Their pre-sales and sales support is outstanding and most importantly for me given the level of ABSYMAL servi...Read More
Lie Web Agency
Norway
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Amazinng Quality

Service used: VPS - SX-3
AltusHost B.V is a company which understands Quality, support and service. Not many does anymore. I owned a serverfarm company and we delivered to all continents, but sold it in 2013. This week ive tried 2 other hosting companies ...Read More
Ebenezer R. Kutti
Ebenezer R. Kutti
Nigeria
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

BUNCH OF SCUMBAGS AND RIPPERS

Service used: Shared - BIZ 20
I foolishly got myself into their hosting hands and they can’t even register a domain, and can’t issue a refund for over 3 days now and still counting!
I’m certain all these positive reviews here are surely from their paid liars....Read More
AltusHost B.V.
Hello,

Your order has been canceled and money refunded via Bitpay in full.
The reason for cancellation is because you've used fake names and fake addresses to purchase services with us.

Delay in a refund that you are ment...Read More
Sergey Potapov
Sergey Potapov
Afghanistan
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Terrible hosting

Service used: VPS - SX-1
Terrible hosting! I've paid invoice in time, but they have some problem with PayPal, so my VPS now suspended more than 2 days! They don't do enything!
AltusHost B.V.
Dear Sergey,

Indeed, there was a problem with PayPal API in our system, due to this, since you had an overdue invoice for couple of days, our system has Suspended your services.
During this problem, all transactions still we...Read More
Emilia Romano
Emilia Romano
Italy
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Online shop optimized

Service used: Shared - BIZ 20
After only 2 months at the old provider I switched to AltusHost with my little web shop and I must say I am positive I will stay with them. They helped me with transfer and now with anything I need, support is amazing. Thank you.

Typical AltusHost B.V. Prices

Service Monthly Price Range
Shared Hosting $5.83 - $23.50 3 plans
VPS $23.50 - $94.18 4 plans
Dedicated Server $153.08 - $494.70 6 plans
Resellers $28.22 - $84.77 3 plans
SSL $18.44 - $110.36 3 plans
The Services & Prices are taken from www.altushost.com

AltusHost B.V. Expert Review 2020

Written by: Michael Lavnduski

AltusHost B.V. Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

High end European web hosting

AltusHost is a European-based web-hosting provider that has been in business since 2008. They focus on having the best infrastructure possible, allowing for the most efficient hosting experience. Their staff is experienced in the industry, their clients are located around the world, and they cater their services to both small businesses and giant corporations, meaning whatever speeds and specs you need, AltusHost provides them.

Uptime & Reliability

Very reliable with refunds available

For VPS orders, they offer a 14-day money back guarantee, with no questions asked. Meanwhile, that guarantee triples (45-days) if you're purchasing a shared hosting plan. Unfortunately I was disappointed to find that they explicitly offer no refund to all dedicated server plans, which is pretty unfortunate. They do perform weekly backups but they are not guaranteed, as they are not managing your servers for you, which isn't as reliable in my opinion.

Features

Many great options available

Their shared servers are all located in the Netherlands and come with limits. Disk space ranges from 5-20GB and bandwidth from 100 to 500GB. All plans allow a minimum of 10 add-on domains, up to unlimited for the top plans, as well as unlimited e-mail accounts, FTP, databases, and more. All of the shared servers come with CloudLinux as the OS, and cPanel 11 comes installed with every one. The hard disks are also RAID-10 technology with LiteSpeed web server, offering the highest speeds and reliability. They also have many dedicated servers, all of which unfortunately come with a set-up fee. You do get to choose whether you want them in Holland, Sweden, or France, and all of them run a minimum of an i3. RAM is limited from 4 to 16GB, depending on the server you pick, and all hard drives are SATA II. While they are a bit overpriced, the servers aren't at all bad, though I also dislike the setup fees. I would also contact them if you're looking for more power, as they have a high-end server section that they list as sold out, but that you can contact them for a custom quote. I also recommend checking out their special deals section, a page that changes every week but offers MANY different dedicated server plans, all with different features and prices. If you're in search for a VPS, they offer both Linux and Windows options (with cPanel or Plesk). Linux servers are either in the Netherlands or Sweden, and all of them come with a minimum of 1TB premium bandwidth, and IPv4 AND IPv6 address including for free. There are no setup fees on these, and overall are decently priced, especially with the free weekly backups they offer.

Support

High quality tech support

While they are headquartered in The Netherlands, they also have major offices in Sweden, which is also why many of their servers are located in Stockholm. They have contact phone number and faxes for both of them (as well as addresses), though they are not toll-free. What I did love is their live chat system, which unlike most companies isn't only for sales or billing -- they will help you with most technical problems there, and they are frequently online, including on the weekends.

Pricing

Most pricing is quite reasonable

While beginning prices aren't much, only $5.69 per month, the Silver and Diamond plans are ridiculously expensive, charging $10 to $20 per month a Netherlands-based server with only 20GB of disk space. They do have an annual discount of 15% for all four plans they offer. If you're looking for good deals, just look at their VPS offerings. The Linux ones start at $19.99 per month and include a minimum of 2 CPU cores and 1TB of bandwidth. The other plans are competitively priced, ranging from $34.95 to $69.96 per month, all of which have free weekly backups and many more features. As for their dedicated servers, the basic ones cost between $149 and $299 per month, yet all cost $50 to set up on top of the monthly fee. However, if you check their special deals page, you will find many ranging from $79 to $200+ per month, with no set-up fees, though these servers are always running out and changing, and don't come with nearly as much customization options.

Summary

Great for VPS - Not bad for Shared

It's a little confusing, because their shared plans are not that great, but I love their Virtual Private Servers, while feeling indifferent towards the dedicated servers that they offer. If you are in the Netherlands, that is where they are headquartered and they may be a great option for you. They also have customers in over 110 countries, speaking for their reputation and reliability that they've grown since founding the company in 2008. Pros:

  • Excellent VPS deals
  • Nice 'specials' for dedicated servers (these specials change weekly)

Cons:

  • Fees for setting up a dedicated server
  • Shared hosting is over priced
  • No money back guarantees for dedicated servers
Read the full expert review Visit AltusHost B.V. See plans & pricing

AltusHost B.V. Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
BIZ 20 20 GB Unlimited $5.83 5.8
BIZ 50 50 GB Unlimited $11.72 10
BIZ 100 100 GB Unlimited $23.50 10

VPS Hosting Plans

Plan Name Space RAM OS Price Score
SX-1 40 GB 2 GB $23.50 7.3
SX-2 80 GB 4 GB $47.06 9.5
SX-3 120 GB 6 GB $70.62 10
SX-4 160 GB 8 GB $94.18 10

Dedicated Server Plans

Plan Name Space RAM OS Price Score
SM-1 2 TB 16 GB $153.08 10
SM-2 960 GB 24 GB $200.20 10
SM-3 1.88 TB 32 GB $235.54 9.5
HE-NL-R630-1 3.75 TB 128 GB $424.02 9.5
HES-2620V3 4 TB 96 GB $353.34 9.5
HES-2650V3 3.75 TB 256 GB $494.70 9.5

Resellers Plans

Plan Name Space Bandwidth Price Score
R1 50 GB Unlimited $28.22 9.5
R2 100 GB Unlimited $56.50 9.5
R3 150 GB Unlimited $84.77 2.0

SSL Plans

Plan Name Features Warranty Price Score
AlphaSSL (Single Domain)
Single domain protection
Fast issuance time
No faxes, no phone calls!
Risk free refund policy
2048 bit root strength
256 bit encryption strength
Full browser & mobile support
Secures both www and non-www
Fully WebTrust compliant
Clickable Secure Site Seal
The Cheapest SSL around!
$10,000.00 $18.44 9.5
AlphaSSL (Wildcard)
Wildcard SSL Certificate Secures all sub-domains on a single FQDN e.g. the Certificate is issued to *.yourdomain.com
Fast issuance time
No faxes, no phone calls!
Risk free refund policy
2048 bit root strength
256 bit encryption strength
Full browser & mobile support
Secures both www and non-www
Fully WebTrust compliant
Clickable Secure Site Seal
$10,000.00 $66.36 9.5
DomainSSL
Single domain protection
2048 bit future proof SSL Certificates
Secures both www and non-www
Universally works with all browsers
Clickable secure site seal
Free domain malware monitoring service
Free phishing detection alert service
Install across as many servers as you wish
Reissue as many times as needed
Underwritten $10K warranty
SSL page load acceleration
$10,000.00 $110.36 9.6
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A few words from AltusHost B.V.

AltusHost is a European Web Hosting Company with HQ in Amsterdam, Netherlands - Since 2008. Thousands of Happy Customers all around the globe are our best reference. Unlike many of our competitors, we do not rent or resell from a larger provider. We are using our own hardware and network infrastructure. The benefit of this is that we are in full control of all we use to deliver our hosting services.

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