Thank you for fixing my billing issue. Although I shouldn't have had to jump through hoops for a resolution. Also please don't use your self-imposed policies as an excuse not to help a customer.
Thank you for fixing my billing issue. Although I shouldn't have had to jump through hoops for a resolution. Also please don't use your self-imposed policies as an excuse not to help a customer.
My forum is not only down since 5 Days, they also deleted all the files from the File Manager, so I don't even have a Backup to move my forum to another Host! And they don't take responsibility or give any explanation of what hap...Read Morepened, they just ignore you.
Oh, but the Invoices keep coming to pay for something that don't work.
They are the worst hosting provider I have ever seen..........they said my service would be activated within 24 hours but it's more then 72 hours and it's still pending and I had even mailed them but their is still no response from them. I won't recommend this at all.
I read all these 5 star ratings here and decided to give it a try, but as expected its not worth my time and my money, the server is down at night and I received lots of complains from my customers saying the website cannot be acc...Read Moreessed.
I submitted a ticket, tried to reach them via whatsapp or facebook messenger they provided on their website, but there's totally no reply at all. Their Live Chat support is also offline and only a Bot will entertain you.
So, better to use other hosting. I will never come back again. Dont be fooled by their 365/24/7 support written on their website. It's totally a lie!Less
The support in this site is so horrible . Its waste of my time and money to have hosted my website here. i had a malware attack and repeated cleaning too does'nt help. Simply waste and the support would not help me either to restore
I have hosted a number of sites and domains with Alchosting for over 2 years, In all that time I don't remember any significant down time and any issues are always taken care of very promptly. I have received help over and above w...Read Morehat should be provided to resolve issues with my sites in the past. Highly recommend them.Less
Starting with my online business, all I was concerned was the cheapest possible deal and as far I could search the net, there was no comparison with costs vs features of alchosting. I recommend alchosting for what I have got from them.
In this year 2022 the quality of the service dropped abruptly, I am having problems with my forum every week, the site continuously down, you talk to them by WhatsApp and they fix it, but a few days lat...Read Moreer you are again with problems.
At this very moment my forum is down and in my FileManager (CPanel) there are not any files, they deleted my entire forum/files!Less