2.4
POOR
  • User Friendly
    2.5
  • Support
    2.2
  • Features
    2.4
  • Reliability
    2.6
  • Pricing
    2.4
Write Review Visit 1-grid.com

1-grid.com Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $5.84 - $14.10
VPS $18.82 - $42.41
Dedicated Server $92.85 - $353.87
Cloud Hosting $53.03 - $94.32
Website Builder $6.43 - $18.82
Resellers $17.64 - $58.93
SSL $12.92 - $142.69

Data Centers

Lema Ndiyema

Pinned Review

Lema Ndiyema,
4.8
Imran was very helpful. The customer service is excellent.
Klement Marais
Klement Marais from South Africa,

1Grid is Worst Hosting Company in South Africa

1.0
1Grid.co.za is literally the worst company I have ever hosted with. I have once even hosted with my elderly neighbor named Jane and the service I got from her was by far superior...

Firstly, do not get fooled by their “Live Ch...Read Moreat” – It’s about as live as a recording of the Woodstock Festival held in 1969. I waited an hour Yesterday and got useless irrelevant replies that was not helpful at all. Got about 3 responses over 60 min all asking silly things like am I the account holder and did I make sure the website has an issue. Pretending to work much? No apology for a 60 min wait time on a live chat? Come on, this is 2022, things should happen… I decided to move away to another host as I don’t have time to wait for them to train their staff to deal with customers while I wait on the other side.

I immediately signed up with another provider and 30 min later they transferred my entire Cpanel (Well done https://ivecloud.co.za/ - You guys rock!) I then requested transfer of my domains via ticket and email. The next day, I tried to follow up on their not so live chat. Low and behold, 60 min wait time only to hear the person on the other side give me false info. I asked I’m to accept the transfer and was told an agent will phone me.

A 1grid.co.za employee phones me and drops the call during verification. Guess what, did not even phone me back. I mean, why provide a service to a customer when you can rather go drink coffee? – I responded on their chat once again explaining that the person dropped the call. The 1grid.co.za char hero said someone else will phone. It’s now another hour and nobody called.

I have been with 1grid for probably 10 years. When they were called Gridhost, they offered fantastic service. They got taken over by WebAfrica in 2013 and ever since they have provided nothing but the worst service in the world. WebAfrica ruined a perfect company.
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Tim Skelton
Tim Skelton

Totally Useless

1.0
SSL
Tim Skelly
WHAT HAVE YOU ACTUALLY DONE HERE??? SEE THE ATTACHED SCREENSHOT. I HAVE LOST A FURTHER ORDER OF 20 THOUSAND RAND TODAY BECAUSE EMAILS WAS IN MY CLIENTS SPAM. I AM RECEIVING MESSAGES ON OUR FACEBOOK PAGE THAT WE DON’T G...Read MoreET BACK TO CUSTOMERS WHEN ACTUALLY WE HAVE BUT OUR EMAILS ARE IN THEIR SPAM. THIS IS NOW BEYOND A JOKE AND UNACCEPTABLE. GET SOMEONE ON THIS ISSUE THAT IS ACTUALLY QUALIFIED TO DEAL WITH THIS ISSUE. STOP GUESSING WHAT'S WRONG AND TRYING TO GUESS HOW TO FIX IT. YOU ARE PLAYING WITH PEOPLES LIVELIHOODS HERE. I EXPECT YOUR CALL AT 9AM SHARP WITH EITHER A PROPER SOLUTION TO THE PROBLEM OR DETAILS ON HOW TO CANCEL MY ACCOUNT WITH A REFUND OF MY MONEY.
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1-grid-mx01.com
Blacklisted by SEM FRESH
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Blacklisted by SEM URIRED
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dmarc
saadventure.co.za
No DMARC Record found
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1-grid-mx03.com
Blacklisted by SEM FRESH
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1-grid-mx03.com
Blacklisted by SEM URIRED
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Guillaume Vermaak
Guillaume Vermaak from South Africa,

STAY CLEAR!

1.0
A very unethical company that debits your account with fraudulent accounts. Somebody fraudulently opened an account with my banking details and I have been debited for 2 hostings for 3 years, thinking it was my website. 1-Grid too...Read Morek 2 months and refusing to refund me and they keep debiting my account. Most useless and criminal bunch I've come across. They hide behind a call centre and is half of the time closed. STAY CLEAR!!Less
Pieter Le Roux
Pieter Le Roux from New Zealand,

Exclusive Web Sold to 1-grid and ignored my request go cancel

1.0
They sold their company, fair enough, so I decided go cancel my account which they acknowledged. My user information was sent to 1-grid anyway (POPIA Act?!), promptly ignoring my support ticket (only way to cancel is by phone??!!!...Read More is this 1996 or 2021??) and then demanded payment with "liable admin fees for non payment"Less
Martina Hitge
Martina Hitge from South Africa,

Terrible service!

2.6
VPS
The WORST service provider I have come across!
I will NOT recommend them at all!
No response to emails or tickets, not to mention that there is NO response on their so called "live chat" platform.
It takes on average about 20 m...Read Moreinutes for them to answer a call.
And on average 24 hours to respond (if they do respond).
You should just remove your so called "support" department completely
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Skye Q

Would not Recommend

1.6
Tara
Tara,
Hi there Skye Q,

Your comment is very concerning. I'm sorry to see that you have not had a good experience, we would like to get more details around the problem you were having with our support team to identify how we can make ...Read Morethings right again.

When you have a moment please send through a brief overview of your issue, along with your customer code and contact number to support agent, Tashreeq on
tashreeq.duplessis@1-grid.com

Sincerely,
Tara
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1-grid.com Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Large 50 GB Unlimited cPanel Unlimited $14.10 1.0 Details
Medium 5 GB Unlimited cPanel 100 $5.84 3.2 Details
Medium 2.0 25 GB Unlimited cPanel 200 $8.79 3.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Large 150 GB 3 cores 6 GB $42.41 2.4 Details
Medium 100 GB 2 cores 4 GB $30.61 2.4 Details
Small 50 GB 1 core 2 GB $18.82 2.4 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Enterprise Server+ 4 TB 8 x 1.80GHz 192 GB $294.88 2.4 Details
Enterprise Server 4 TB 8 x 2.00GHz 192 GB $353.87 1.0 Details
Managed+ 4 TB 6 x 1.80GHz 64 GB $210.82 2.4 Details
Managed 2 TB 4 x 2.00GHz 32 GB $151.83 2.4 Details
Server+ 4 TB 6 x 2.00GHz 64 GB $151.83 2.4 Details
Server 2 TB 4 x 1.80GHz 32 GB $92.85 2.4 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Large 500 GB - 8 GB 5 TB $94.32 2.4 Details
Medium 200 GB - 6 GB 4 TB $64.83 1.0 Details
Small 100 GB - 4 GB 3 TB $53.03 1.4 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Large 50 GB $18.82 2.4 Details
Medium 2 GB $12.92 4.9 Details
Small 749.98 MB $6.43 1.0 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Large 75 GB Unlimited WHM $58.93 2.4 Details
Medium 50 GB Unlimited WHM $35.33 2.4 Details
Small 2 GB Unlimited WHM $17.64 1.0 Details

SSL Plans

Plan Name Features Warranty Price Score
Extended Validation
Add the Green Address Bar, the most universally trusted symbol, to your e-commerce site.
$1,750,000.00 $142.69 2.4 Details
Multi-Domain SSL Certificate
If you are looking to increase trust and secure more than one business’ site, this package is ideal for you.
$250,000.00 $95.50 2.4 Details
Wildcard Domain SSL Certificate
Save time and money by securing one domain and unlimited subdomains with one certificate.
$10,000.00 $83.70 2.4 Details
Domain Validation
If you want to enable encrypted connections for your first basic website, this certificate is ideal for you.
$10,000.00 $12.92 2.4 Details

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