Nowadays, potential customers are much more likely to choose a business with a professional email address. So, it is essential to have email hosting that matches your domain or straightforward, effortless, and affordable access to hosting and domain name.
Fast forward, GoDaddy is a reliable and well-known hosting provider that fits these criteria providing services at a very reasonable price and a variety of good deals and flexible services.
GoDaddy is one of the best, well-known hosting providers, and has around 20 million customers, and manages more than 80 million domains. It offers a variety of products and services and provides many available plans. Better yet, GoDaddy makes it easy and affordable to sign up for hosting and build your online business. For instance, you can get pre-built templates along with the basic WordPress offering or upgrade to managed WordPress.
However, while GoDaddy offers a wide range of options for virtual and dedicated servers, they are best known for their domain, email, and shared hosting services.
My task for today is to review GoDaddy’s Email hosting service so that you know what they can offer you, what to expect from their performance, and their customer support. What do you think? Will GoDaddy pass my ultimate email test? The bets are on!
Getting Started with GoDaddy Email Plans
GoDaddy provides a wide array of email hosting plans you and your business can choose, Email Essentials, Email Plus, and Business Professional.
All Business Email hosting plans include 24/7 customer support, 99.9% guaranteed uptime, Outlook web application, data security and spam filtering, and a 30-day money-back guarantee.
With the Email Essentials plan, you get a domain-based email, 10GB of storage for email, contacts, and calendars, sync across all devices, shared online calendars, and availability to up to 400 email addresses.
Next, the Email Plus plan offers the same properties as the Email Essentials plan. However, this plan offers more storage of up to 50GB.
And finally, the Business Professional plan offers many more properties than the other two plans. This plan provides the same properties as the Email Plus plan, with the addition of secure online storage via OneDrive, Office apps such as Word, OneNote, PowerPoint, and Excel.
You will get the desktop version of the Office apps on up to 5 PCs or Macs with updated versions of Word, Excel, and Outlook as well as the online versions of Office apps to create and edit Word, OneNote, PowerPoint, and Excel docs from your browser and view and edit documents with Office mobile apps on iOS, Android or Windows devices.
You will be able to do more with Microsoft apps. You could manage appointments with Bookings and keep organized with Outlook. You will get Microsoft Teams and will be able to host web conferences, share and collaborate with integrated Office apps.
You can also get the plans from the following screen—the advanced and professional email hosting plans.
These plans provide Mobile Office apps for iPhone, Android, and Windows phones, 1 TB secure online storage, online access to Office apps (Web versions of Word, Excel, Teams, and more). You will get a professional Email using your domain name, 50 GB storage, contacts, calendars, sync across your devices, unlimited online meetings and HD video conferencing, spam filtering, and data security.
The Advances Security hosting plan additionally offers Desktop versions of the Office apps for up to 5 devices, automatic Office app upgrades, business, advanced email security, and secure online storage through OneDrive.
GoDaddy’s offered individual, and team hosting plans are on the following screen.
GoDaddy provides a modern, attractive webmail portal, ad-free email, 24/7 support, full-text search, 99.9% guaranteed uptime, world-class data security, and spam filtering in this set of email plans.
The individual plan is excellent if you want to get your business up and running. With the Individual plan, you get an Email that will match your domain, 10GB of email storage, calendar, contacts, and tasks, and you will be able to use the plan on your mobile with any of the email apps of your choice.
The Team plan is ideal for collaboration with your team. This plan provides an Email that will match your domain, 25GB of email storage, calendar, contacts, and tasks. You will be able to use it on your mobile with the email app of your choice. You will also get to share your calendars and contacts with your team and assign them any tasks.
And now it’s time for my purchase; enough theory, let’s test everything in practice. As usual, I will buy the cheapest one, the Individual plan. When you click on the Add to Cart button and go to your cart, you will see the following screen.
When you click on the ‘I’m Ready to Pay’ button, and if you do not have an account, you will see the following screen.
Next, what you need to do is to fill in your Billing Information. You need to fill in your country or region, first name and last name, phone number, address, address, cont.(optional), zip code, province or region, city, organization, and tax ID.
On the left side of the screen, you also have your order summary and your estimated total that you will need to pay.
After you fill in your information and save them, you should fill in your payment detail information if you are paying with a Credit or Debit Card.
Then you review your order one last time and click Complete Purchase.
At this point, you should write which domain you would like to use for your email. You will also get the following notification on your screen, notifying you that your purchase has been made and that GoDaddy has sent you an email with it. You can look at your receipt in your email.
Next, if you do not have a domain, you should make one. Write the one you want and click on Continue. You will also get some domain suggestions if the one you are looking for is unavailable.
Now, you will see the screen below.
So, if you are buying a domain, you will be redirected to your cart to buy your new domain. You should click I’m Ready to Pay, and GoDaddy will send you an email to verify your account.
Once you verify your email, you get the following screen.
Now that your domain has been verified, you can continue viewing your domains.
Next, when you go to your account, you have two options. To view your products or look at your account settings. The first thing you will see when you look at your products is the following screen. Here you can set up your professional email or set up your website.
Scrolling down, you will see an option to view your new website and plans you can purchase after your free trial expires. And you can also see your domains.
Below, you will see the following screen.
Here you have displayed all your products and services available to you, purchased with your GoDaddy plan.
Going back to the top of your screen, you should click the Professional Email tab to create your professional email.
Then, you need to choose which domain you want to use. When you choose your domain, you should continue. And you will get the following screen.
Now, you can start creating your new email account. You need to fill in your new email address with your domain, first name, and last name. You should select your account permissions (whether the email you create is for you or not) and create your new account.
When you click create, you will see the following screen.
Then you are redirected to your dashboard.
You can also set up one more professional email with this plan by clicking on the add user tab. Below this, you have displayed your accounts. If you click on manage, you will see the following screen.
Here, you can delete your account, set it up on your mobile or desktop, go to server settings or create your email signature. Following, the account information that you filled in is displayed.
Then you can click the tab My Brand, which is next to the Dashboard tab. Here, you can create your email signature and customize your email sign-in page.
Once my email was set up, GoDaddy sent an email to my account to notify me. Then, the dashboard was set up like in the following screen.
Now, you should sign in to your email.
Before you continue to your email account, GoDaddy will ask you to select your time zone, providing plenty of options from which you can choose.
Then, GoDaddy displayed a notification of what is new in the version, such as Improved “Connect your device” Wizard, which features simplified device selection, as well as the use of QR codes to make setting up your device more accessible, then Saving Email Drafts, with which your email drafts will automatically be saved in the draft folder and will be available on all your devices, and Navigation Improvements, where the top navigation area has been redesigned to make accessing apps, help, and settings more accessible.
And lastly, before you can enter your Email, GoDaddy will offer to give you a tour with a quick introduction in five steps.
And now, you can view your professional email account!
First, your inbox is opened automatically. And the first email you get is from GoDaddy, giving you instructions on setting up your new professional email to all your devices, so you never miss an important email.
If you click on the All tab, you will get the options to mark your messages as read, move your messages, archive the old ones, and delete all your messages. And if you click on the sort tab, you can sort your email by date, form, unread, size, subject, color, ascending, descending, and conversations.
You have options to reply to send, reply to all recipients, forward, delete, mark as spam, set color, archive, mark as unread, move, copy, print, save a file, view source, ass a reminder and add portal. You can also organize your layout and make it vertical, compact, horizontal, list, view folders, add checkboxes, text preview, contact pictures, exact dates, message size, vacation notice, and statistics.
If you click on the Compose tab, you can write new emails. You can choose whom to send it, search through your contacts, add a subject, and write your message. You can make your text bold, italic, or underline it. You can add a bullet list, numbered list, decrease indent, increase indent, adjust your font size, clear formatting, insert or edit a link, insert image, text color, add background color, add a local file, add your signature, adjust the priority of your email, and save your message as a draft.
You have the same options for the drafts, sent emails, spam messages, and deleted ones as the options for the inbox. You can also add an external email account, and you have your mail quota on the side and the option to upgrade your storage.
At the top of your Email account, you have a few tabs. The first one is All Applications, and from there, you can access your mail, calendar, address book, portal, and tasks.
We already looked over mail, so you will see the following screen if you choose the calendar tab.
When you go to your calendar, you can readjust the time and add new events such as important dates, birthdays, and important events. You can also add a new calendar and upgrade your storage.
You can add a new appointment, view your daily ones or edit your layout if you want your calendar to be displayed daily, as workweeks, weekly, monthly, yearly, in a list, folder view, mini calendar, and prin it put if you need to.
If you click on the new appointment tab, you will see the following screen.
Here you should add a subject, location, the date when your event starts, and when it ends if it lasts all day or is repeated, add a description, add participants, choose the visibility, add a reminder, appointment color, or add an attachment.
Next to the calendar tab is your address book.
When you click on the address book tab, you will see the following screen.
Here, you can access your address books, the collected addresses, contacts, add a new address book and access your contacts data.
You can add a new contact, edit or delete them, adjust the layout as folder view or checkbox.
If you choose to add a new contact, you will see the following screen.
When you want to add a new contact, you can add a picture, first name, last name, add personal info such as title, nickname, middle name, suffix, date of birth, anniversary, marital status, children, and URL. Then you can ass company name, department, add business information such as position, profession, room number, manager and assistant. You can add their email, cell phone number, add another two emails, two instant messengers, seven other phone numbers, and three fax numbers. You can add the postal address, home, business, or other, add a note, add user fields, and an attachment.
The next tab is portal. If you click on this tab, you will see the following screen.
Here, you can see your inbox, appointments, tasks and connect your devices. You can also customize this page and add another widget such as birthdays, inbox, quota, or RSS feed.
And the last tab is the tasks tab.
In the tasks tab, you can add new ones, edit them, add folders and adjust your layout in folder view and checkboxes.
Next to the all applications tab, you have three tabs that will give you quick access to mail, calendar, and tasks.
In the right top corner, you get a few more tabs.
If you click on the arrows, you can refresh your page. If you click on the question mark, you can get help, the next tab is the settings tab, and you can access your data on the last tab.
And that is basically it!
Security and Backups
Security is an essential point to consider when purchasing an email hosting provider. GoDaddy offers world-class security. Your email will stay safe with its spam and virus filters and excellent security. They will block every unwanted, potentially dangerous email every day.
GoDaddy will not access or share any of your data at any time or deliver ads during your online experience. They provide an intuitive interface for keeping up with your email accounts. You will get 256-bit encryption and enhanced privacy protection with each email account. GoDaddy Security provides 24/7 security. Their security team monitors the network 24/7 to block suspicious activity and protect against cyberattacks, offering several options for passwords.
The three most common email security threats that you need your provider to protect you against are malware, which is any malicious software, including viruses, designed to damage or disable your computer or network, then ransomware, which captures and locks down your system until you pay the person who created it, and lastly phishing, which counterfeits emails that deceptively ask you to provide your password, or credit card information.
GoDaddy offers encryption email, and besides the encryption, Advanced Email Security will give you anti-phishing and anti-virus features, spam blockers, and more.
So, GoDaddy will make sure that you send secure emails. Their encryption reduces data loss by auto-encrypting your outbound emails. Their outbound filtering will protect your reputation by blocking outbound spam, viruses, and malicious links from reaching your customers’ inboxes, and their advanced content filtering can alert you and prevent sensitive information from leaving your business.
GoDaddy will also make sure you receive secure Emails. Their powerful anti-virus protection will block all known viruses before they reach your network, their targeted attack defense will prevent accidental downloading of infected attachments, their URL-targeted attack defense will prevent phishing scams that contain malicious links, and you will get proactive tools like on-demand content filtering to enforce email communication policies, disaster recovery to maintain access to email during downtime and zero-hour protection against new virus variant releases.
GoDaddy provides backup and automatically saves your mailbox to avoid losing your emails. They will automatically make a snapshot of your mailbox, calendar, and attachments up to 6 times a day. The only thing you need to do is set your autosave schedule. You can also restore your mailbox, contacts, calendar, and events, including tasks, notes, and journal.
In addition, you can retrieve your Email because GoDaddy captures and backups your entire mailbox from day one.
You might know how to use an email, but it does not mean that you will not encounter any problems and have some questions regarding your email hosting plan. So having 24/7 support from your email hosting provider is essential.
GoDaddy is a provider that has an expert support team that will be ready and available for you 24/7/365 to answer your questions and help with everything you need.
With GoDaddy, you don’t need to know about SMTP relays or MX records to create a business email because GoDaddy’s expert support will be here for you whenever you need something.
You can reach GoDaddy customer support through email, chat or call them. GoDaddy’s staff is ready and available to handle customer phone calls and messages 24 hours a day, seven days a week. You can call them at any time and speak to an email expert agent—an actual person, and not an automated message. In addition, GoDaddy has a help center that provides a rich support section of articles and videos.
GoDaddy will also help you migrate your existing Email hosting account to their platform and help you set up your email hosting accounts on all of your devices.
So, I checked their customer support out and messaged their agent on the chat support.
First, a bot responded, connecting me to an agent.
I received an answer within minutes.
I asked for a refund on my account, and the agent asked for my PIN and customer number. The agent also sent me a helpful link with instructions on finding the PIN in my account.
After I gave them my information, they took a few minutes to check it.
The agent informed me that the Professional Email Individual plan is not eligible for a refund. They can only provide a refund to this plan within the first 48 hours of purchasing it. However, after I explained to them that my professional email account took six days to set up, they did agree to give me a refund.
They kept me waiting for some time, but they confirmed with me and informed me that I would receive my refund in the next five to seven days.
Compatibility and Flexibility
Every business starts somewhere, and if your business gets bigger, your email hosting needs will get more prominent. GoDaddy is a hosting provider that will grow alongside your business and your business and needs. And the plans they provide will do the same.
GoDaddy’s intuitive webmail portal will allow you to manage your digital space. You will be able to preview the attachments you get and will be able to view the contents of the email attachment without syncing the application across all devices. GoDaddy will always have your latest emails, contacts, and appointments at your fingertips.
However, they will sync all your devices. Microsoft 365, from their email services, works with Outlook, Apple Mail, and other programs to keep all your devices up to date and synced. You can stay in sync with the calendar and add new appointments, transfer events from other calendar apps, send invitations, and set reminders on all your devices so you will always be on top of your obligations.
The Office mobile apps include the most popular apps: Word, Excel, and PowerPoint. They are available with the Business and Business Professional plan. They also include a valid license for up to 5 iPads or Windows tablets, 5 PCs or Macs, for a single user.
Using the Microsoft apps, you could manage appointments with Bookings and keep organized with Outlook. You will also get Microsoft Teams and will be able to host web conferences, share and collaborate with integrated Office apps.
You are probably purchasing an email hosting account because you get a lot of emails. In addition to the communication purpose, you need your email account for storage and collaboration.
There is nothing worse than having to search through many emails trying to find some to delete so you can make some more space for the important emails you will receive. GoDaddy offers plans that have a lot of storage for your email, contacts, and shared calendars. When you create a business email on GoDaddy, you will always have space and won’t have to delete any emails to make some extra space.
GoDaddy’s plans offer up to 50 GB of storage per user, which will give you a lot of room to store all the important emails you get and need to keep.
Availability and Uptime
Everyone that purchases an email hosting plan expects it to be fast and reliable.
GoDaddy has become a very reliable email host. Their expert team will keep your server secure and monitor it, ensuring they stay up to their guaranteed uptime rates of 99.9% or better. GoDaddy’s email plans are backed by Microsoft’s 99.9% uptime guarantee and 24/7 support.
In addition, you get faster page load times and a simple 1-click installation of WordPress, Drupal, Joomla, and more.
While GoDaddy offers a 99.9% uptime guarantee, If the service provides you with anything less than 99% uptime, you can request a refund for the affected month and may be eligible for a discount.
Having a 99.95% uptime is considered good service. So, when purchasing an email hosting plan, you should probably search for this uptime.
GoDaddy Pros and Cons
Every email hosting provider in the industry has its pros and cons. So, let’s check out GoDaddy’s pros and cons:
- Easy to use
- Excellent speed
- 99.9% uptime guarantee
- Great variety of plans that will tend to all your needs
- Email migration on all your contacts and all your emails
- No backups unless you purchase their add-on backup
- Refunds only in the first 48 hours of purchasing the Individual email hosting plan
- Long time setting up the professional email account
GoDaddy is a well-known provider in the hosting industry. They make the process very easy and affordable for anyone that wants to choose a domain name, sign up for hosting, and start building their online business.
GoDaddy maintains an ever-expanding network of users by offering fast load times and excellent security and support. They provide excellent hosting deals, especially for beginners and small business owners, providing easy-to-use services and easy to navigate. GoDaddy is a reliable email host provider, with a 99.9% uptime, at a reasonable price, and a wide variety of email hosting plans and services.
They provide monthly email hosting plans and excellent customer support. Although they do not offer a refund on the plan that I purchased, the Professional Email Individual plan, after 48 hours of purchasing it, after I explained the matter, they agreed to give a refund. So I was pleasantly surprised and delighted with their work.
All you need to do is choose the plan that meets your demands, and you can easily begin your email hosting journey!