How to Use the cPanel Hosting Control Panel's "User Manager"

cPanel’s User Manager supports a variety of unique options to manage user accounts, including cPanel accounts, FTP accounts, and email accounts. The User manager interface allows the user to manage different sub-accounts. These sub-accounts use a similar login and details for email, web Disk services, and FTP. The user manager also allows you to merge your email, web Disk accounts, and FTP into a single subaccount.

Through the user management interface, you can perform some actions. You can edit accounts details, add and delete accounts, change security details, and more.

To get started with cPanel User Manager:

  • Go to the cPanel dashboard then click Preferences then click User Manager.

Step 1: Adding a new user

To add a new user, go to the User Manager interface and click “Add User” Button.

Fill in your basic information on the form provided. Include your username, password, domain, and email address for your user.

In the next area that requires Security Information, you will need to choose whether you want the user to have their password configured, or if you want to create a password for them. In case you don’t have the email address of the user, you need to select the previous option.

Choose the services you want to give to the user. You can enable the service by moving the small tab to either enable or disable a particular service.

Once you are through with filling the form, click Create to save your information and create an account.

Step 2: Deleting an account

You may decide to delete a user account using your User Manager. To do so, open the user manager interface.

From the interface, you can see a list of all your accounts on the cPanel. Accounts that have a colored inbox icon indicate that the account comes with an email address. Accounts with a colored truck icon indicate that the account can access FTP accounts, while the accounts with a colored disk icon indicate that the account can access the web disk.
Look for the account you want to delete and hit the “Delete” Button below:

You will see a deletion confirmation request. Click on Delete to delete the user account.

Step 3: Editing an account

Making some changes on a current user account is possible. Go to the User Manager page and click “Edit” Button or Change Password Link. This will take you to a new interface, where you can edit the information you need on the account.

Make the changes you want then hit the “Save” button to move to the next stage.

Include the full name of the user or an alternative email address for that account.

Further down the page, you will be asked for Security Information. Type a new password or change it depending on what you want.

Now select and enable the service you want for the user account from the services available on this page.

At this point, you can choose to enable or disable the email, or even change the email of the user account. It’s also possible to enable the FTP in the user account by moving the switch on the interface.

Click the “Save” Button to save the changes for the current user.

Step 4: Changing the account password

To make sure your account details are updated, go to the User Manager page and click the “Change Password” Button.

You should see the editing page on your account. Now type your new password and click “Save” to complete the process.


That’s everything you need to know when you want to use cPanel’s User Manager.  The steps will also help you add a new user, edit an account, delete an account, and even change your password.


Check out the top 3 cPanel hosting services:

Was this article helpful?