WPX Hosting Expert and User Insights by WPX Hosting Customers
CEO/Founder Terry Kyle: Totally fed up with the arrogant, broken old 'Bluegator' way of hosting, I built WPX Hosting to provide very high performance WordPress hosting & even faster support (we average 25 seconds on Live Chat, independently verified by LIve Chat Inc.Unlike most hosting companies, we also fix most of our customers' serious technical issues, fast and free, rather...
Offered two months free on all plans if you pay yearly.
In 2013, Terry Kyle tried every hosting on the planet and was not satisfied with any of them. So, he decided to create his own top-notch hosting company with an excellent customer experience. This is how WPX was born!
Kyle’s primary mission was to change the customer experience in WordPress hosting, changing it in ways to give users much more time to run their online Businesses rather than becoming system administrators.
takes pride in being a wholly independent and bootstrapped private company that offers incredible service. What makes them stand out from the crowd is that they rejected the cPanel, and they built their own Content Delivery Network with 26 global endpoints that optimize speed. Furthermore, WPX uses SSD instead of HDDs; and Litespeed instead of Apache.
ImportantImportant: While other hosts use third-party providers, WPX is the only host globally with its custom-built CDN.
Terry Kyle’s vision was to free his customers from all the boring, technical things about running a business so that you can have more time to enjoy life. WPX host claims that they offer premium managed WordPress hosting that provides fast website load time and first-class support. They are oriented in giving the customer the best support, and they have a 30-second average support response from a WordPress expert.
The WPX background story and everything they claim they offer sounds impressive, but we can’t believe everything we hear without testing it first, right? I’m going to be honest with you; my expectations are sky-high, so WPX better proves they’re worth my, and of course your, attention.
. Their site is so bright and colorful that it seizes your attention in a second.
Dogs are featured in most of their images, and I wondered why since this was the first time I saw something like it. I dig a little, and I learned that WPX has a foundation dedicated to improving the welfare of shelter, homeless, abandoned, and disabled dogs. They’re not only offering excellent WordPress hosting, but they’re directly involved in saving and helping abandoned dogs. They must love canines since they have images of them everywhere on the website.
How remarkable is their statement: Hosting humans and dogs since 2013? Being a canine lover myself, I’m starting to enjoy this review a whole lot more. WPX offers a lot of free stuff, and we love free stuff. They have free site speed optimization, free unlimited site transfer to WPX, free lightning-fast CDN, free malware detection and removal, and free site fixes.
As you already saw on the first image of my review, WPX is giving some perks in the new year, so let’s check them out.
I clicked on view offers to see their new offers. They’re offering you to try their superfast monthly plans with 65% off for the 1st month. Now let’s discuss WPX plans. They offer three plans: Business, Professional and Elite.
Each plan has malware removal, free fixes if the site is offline, speed optimization, 30 seconds average support response and 99.95% uptime. The price range differs, Business being the least expensive.
My main focus will be the Business plan, so I’m not going to bother you much with information about the other plans. If you’re interested to learn more about each of the plans, you can get information in the images above.
As I already mentioned, the Business plan is the most affordable or the cheapest. It supports up to 5 websites, 10GB storage, and 100GB bandwidth. You already know that I always buy the cheapest plans, so now it’s time to get Business. I will get 65% off for the first month, and I think that’s a great deal.
Business will give me a proper insight into WPX, and I will do my best to show what you can get for the money. The first step for purchasing the plan is to click on buy now, so let’s do this!
A few seconds after I clicked on buy now, I had to choose between two options: I already have a website or have purchased my domain, or am launching a new website, so I am looking for a suitable domain. I already have a domain that I use for my testing adventures, so I will choose the first option.
I typed in my domain name and clicked on Continue. Then I had to choose a location closest to my audience for even more speed. You have three available locations: USA(Chicago), UK(London), and Australia (Sidney).
Europe is unavailable, so I had to go with the UK (London).
NoteNote: The USA location is best suited for North America and South America, the UK (London) is best suited for Europe and Africa, and Australia is best for Oceania and Asia.
The next step is to set up the account. At this point, you need to type in some information, such as country, first name, city, address, e-mail, account type, etc.
In less than a minute, I finished filling in my information.
Then I had to choose the payment method. You have two options: paying via PayPal or with a bank card. I clicked on “bank card”, and then I clicked on Checkout.
WarningWarning: Before clicking on Checkout, turn off the VPN or Proxy if you’re using it. If you don’t turn it off, your order will probably be marked as a fraud.
My client area was created in a few seconds. Here, you can download the Invoice or print it if you want to. I didn’t want to do those things, so I clicked on the Payment method. I noticed that WPX automatically set my payment via PayPal, which I didn’t choose. I used their live chat to discuss this and soon found out that my account was fraudulent.
So I switched the card, and everything worked great! Their live support was incredible, but we will discuss that later in the other section.
Setting Things Up At WPX
After quickly solving my issues, I got to WPX Dashboard. Here you can see your purchased plan, the price, and you have the option to add hosting.
Let’s click on manage service to see what WPX has to offer.
If you click on Service details, you will see all the information about your purchased plan and server details. In this section, there is also a button for canceling the service.
The Manage Website section will help you manage your websites. In this section, you have the options to add new websites, create staging, send an optimization request, and send a migration request.
If you want to create staging, click on the button, and a small window will open.
WPX hosting allows you to create staging sites. A staging site is a copy of your WordPress site that you can use to test updates and stages.
WarningWarning: WPX hosting counts all staging sites as regular websites. If your plan has five websites, and you have one live website and three staging sites, WPX will count this as four websites.
To send an optimization request, click on the purple button and fill in all the information. Click Submit.
To send a migration request, you’ll also have to fill on a form. Type in all the information and then click Submit. WPX migration service is free and completed in 24 hours. The tech team from WPX can move your WordPress website to your new WPX hosting account.
By clicking on Add New website, a small window will open that requires you to choose the type of domain and then the new domain’s name. To finish, click on Add website.
NoteNote: With this plan, you can create and manage up to 5 websites.
The Databases section will give you an insight into MySQL databases. Here, you can have the databases displayed and then add, and delete the MySQL database. You can also add a database and access phpMyadmin.
Through the E-mail Boxes section, you can add an e-mail box. All WPX hosting plans include e-mail, and it allows you to send and receive e-mails using the address of your website’s domain’s name.
If you click on FTP Users, you’ll get to the window to add an FTP account. Although you can install WordPress through the WPX hosting client area, you can also access your space through FTP. You can also upload and download other files to your server space.
When I clicked on Edit DNS, a small window popped up. This feature is for advanced power users and can easily break my website. Therefore, I will not go any further with these options.
The File Manager will help you move, edit and delete files.
WarningWarning: Managing files from the File Manager can break your website. So before you act, make sure that you understand the consequences.
To do backups, first, click on the Backups button and then click to select a site.
backs up your website daily and even stores the backup files on a separate server that keeps them for 28 days. I enjoy that everything here is super easy to access and control. Great job, WPX!
The final button here is the WPX Cloud. WPX Cloud enables WPX’s lightning-fast, custom-built CDN so that your website can load extremely fast all over the world.
NoteNote: If you’re not using WPX’s Nameservers for your website, you will need to change the A record information for those sites for the WPX cloud to be enabled.
To make your website lightning-fast, click on Enable all. Once you enable the cloud, it will take about one hour for your site to start loading through the WPX Cloud.
WPX also gives you the option to purchase a new domain. For a specific price, you can purchase a domain for one year.
NoteNote: WPX also offers free Whois Privacy forever on supported domains and free unlimited SSLs on all sites hosted with WPX.
When it comes to refunding policy, WPX offers a 30 days easy money-back guarantee. You can quickly get a refund if you cancel your plan within 30 days after purchase.
Performance, Speed, and Uptime
WPX has a custom-made content delivery network or CDN. It also has PHP 7. X and HTTPS/2. The provider offers data from three locations: USA, UK, and Australia. However, the build CDN will also help you get endpoints in other locations.
I didn’t like that WPX doesn’t add server-level caching, but this isn’t a big deal since you can fix this with a caching plugin.
When it comes to speed, I can freely say that WPX is one of the top hostings with a loading of only 1.13 seconds. You can trust WPX for lightning-fast load times, which is incredible since better speed means higher SEO ranking, lower bounce rates, and higher page views numbers.
Now let’s talk uptime. WPX guarantees a 99.95% uptime guarantee. My tests show that WPX keeps their promises and that they’re doing a tremendous job with their uptime.
Level of Support at WPX
In terms of support, I must admit that WPX is incredible! They offer 24/7 live support with super helpful techs. WPX are proud of their support center, and giving incredible support services was one of the reasons they exist.
They claim that they respond in less than 30 seconds, but when I wrote to them about the issue I previously discussed, I got a response in less than 10 seconds. Isn’t that incredible! The tech support was hands-on, helpful and did everything to help me solve my issue in no time. Great job, WPX! It looks like you put effort into providing the best support.
WPX also offers support through tickets and has a vast knowledge base to get a lot of information. The knowledge base is divided into base categories, and you can effortlessly search through the topics for guides on how to manage and run your site. Some of the categories included in the knowledge base are WordPress Performance, Migrations, How To, Security, Hosting Panel, Domains, E-mail, and Billing.
They also offer another option, which is pretty rare to find, called Downloads. You can easily download settings that will help your website run smoothly, such as WPX W3 total cache recommended settings, WPX WP Rocket recommended settings, etc.
Security and Backups
WPX will not only give you super speed but will also give you incredible security. Some of the security measures include DDoS protection, custom web application firewall, daily system-wide malware scans, daily system-wide malware, and malicious file removal, daily updates to server security rules, cleanup of malicious redirects, backdoors, and script injections, and individual site audits in specific cases.
As you can see, WPX works hard to make sure your website is secure and safe, and they clean malware from their servers every day for free. No need to be worried because your site will be protected 24/7.
WPX hosting also pays attention to backups. They’ll automatically backup your website daily and keep those backups secure and safe in a separate server for 28 days. Their backup tool will give you access to your backup system any time you want, and you can quickly restore previous versions super easily.
Specific Features of WPX
WPX is genuinely one of the best out there. Here’s what makes it great:
Offered a sale – 65% off on all monthly plans for the first month.
Is WPX worth the money? I would say yes. The price is affordable, and it offers excellent tools and options that will make your WordPress website lightning-fast. WPX is super easy to use, so you don’t need to be tech-savvy to use it. Their dashboard is super easy to navigate, and everything is so well explained that even someone without any experience can successfully use it. It has an uptime of 99.95% and outstanding performance. WPX especially pays attention to security and ways to protect your website. They offer SSL certificates, which can be installed in seconds. All of their plans have free scanning and malware protection, so you can rest easy knowing that your website will be secure. If there’s any malware, WPX hosting will solve it for free. DDoS protection is also a great plus with every purchased plan. One of the best things about this hosting is their magnificent support. They offer 24/7 live support through chat, and their support is the best I’ve ever seen. Their techs were super friendly and helpful and solved my issues in seconds. WPX guarantees a 30 seconds response via chat, but I got a response in just 10 seconds. Isn’t that incredible? And one last thing that I liked about WPX and its founder is that they support a noble cause. The company is passionate about helping abandoned dogs and cats find and build shelters. I found information saying that WPX provides food for more than 500 homeless dogs and cats every day. Choosing WPX will speed up your website and make you become a part of a more significant cause, saving poor animals.
I don't write reviews unless emotionally attached. This is a genuine review about wpxhosting. I have to admit that moved from inmotion hosting and in the past few months i have found e hidden gem. I have tried quite a few big brands out there but nothing, i mean no one comes even closer to their support. Literally it takes few seconds, i mean really few second for someone to be online ready to help you. Throw the anything you have and ensure anyone that wpx support can handle it all. Even you're null in tech and have no clue of what is going on, wpx support will smoothly guide to solve the issue.
Cloud Servers. It really makes sense. True cloud servers, true dns which i compared it cloudflare and it is faster, true security as they manages to find the needle in a haystack against all ods. My god these guys are not of this planet. I have 5 websites with them and each faster than most big names out there. No need to have security nonsense plugin, no need to worry about the cache, as they will handle that on your behalf before you even start doing anything. No need to wait if you don't have time. Just tell them what you need done and they will let you know that problem solved by email, hence you don't have to check it as it is over.
I wished i found then earlier instead i wasted time, money and all you can think of with the overs so called big names. Let me clear. Big names look at you are a number whereas the little guy down the street needs to build up their customers and will do their out most to earn you loyalty.
I could go on all day, but i have expressed my thoughts freely.
Absolutely. Faster loading time means excellent SEO. WPX is one of the most reliable and fastest WordPress hosting services, two times faster than other hosts. In simpler words, we can easily say that WPX is an SEO-friendly managed WordPress hosting.
Does WPX use cPanel or other admin platforms?
cPanel significantly slows the servers’ performance on which it is installed, and since WPX wants to offer lighting speed, they don’t use cPanel. Instead, WPX uses a custom-made hosting panel that’s more usable, navigable, and technically superior than the cPanel.
What do the WPX plans offer?
All three available WPX plans offer a custom CDN, unlimited site migrations, SSL certificate, staging area, daily backups, malware scanning and removal, DDoS protection, e-mail, and so much more.
Who should use WPX?
WPX is a hosting that’s perfect for every WordPress user who needs powerful web hosting for super speed and performance. It’s ideal for websites rich in high-resolution images and sites built using Divi themes.
Does WPX offer a money-back guarantee?
Yes, they do. They have a 30-day money-back guarantee. You have 30 days to decide whether you love their hosting. If you decide that WPX is not the best option for you, you can quickly get your money back in 30 days.
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